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When the Discussion Gets Stalled or Heated

When the Discussion Gets Stalled or Heated

... Procedure  Pause when formulating  judgment   Understand what was meant by  actions or words  Reflect on information and ask  for additional information  Reinterpret by applying an  alternate explanation  Redirect conversation toward  goals ... Impasse  Take a break to develop strategies  Define cost consequences if agreement is not reached  Reconsider outcomes to be accomplished  Lower your dependence on them and increase their  dependence on you  Break problem into smaller parts  If impasse is on substance, focus on process – how to proceed  from here  If impasse is on process, try the shared text approach  Keep power in your pocket (e.g. attorney, credible reference)  Keep the door open Ulterior Motive Deception  Lying  Creating impression others will think poorly of them in order to  gain compliance  Threatening someone with power you don’t possess  Switching sides on an issue to create confusion  Suggesting you will provide something of value you don’t  intend to deliver  Offering false flattery  Intimidating other side with false claims  Making intentional misrepresentations  Pretending to be angry, insulted or annoyed to induce  cooperation When ... Differences • Dismissive – interrupting, talking over, ignoring  {men engage more frequently than women} • Exclusionary – leaving someone out of the  meeting, discussion or social gathering • Undermining – going behind the back of others or using insults to discredit arguments • Retaliatory – used when other party feels  threatened • Patronizing – use a condescending tone {happens  more to women} ...

Ngày tải lên: 22/08/2012, 22:07

15 622 0
Quagmire or Gold Mine?

Quagmire or Gold Mine?

... directories, and much more. To support the structured Web hypothesis, this article will survey pre- liminary Web mining successes and suggest directions for future work. Web mining may be organized ... databases, yet much of the information on the Web lies buried in documents designed for human consumption such as home pages or product catalogs. Further- more, much of the information on the Web is ... the store’s responses. In the software shop- ping domain, Shopbot was given the home pages for 12 online software vendors. Shopbot learned to extract product information from each of the stores, including...

Ngày tải lên: 31/08/2012, 16:47

4 526 1
Ship or Sheep Third Edition

Ship or Sheep Third Edition

Ngày tải lên: 03/10/2012, 15:20

237 1,3K 33
changes or not

changes or not

Ngày tải lên: 04/10/2012, 10:24

1 501 0
land or industry

land or industry

Ngày tải lên: 04/10/2012, 10:24

1 563 0
owner or employee

owner or employee

Ngày tải lên: 04/10/2012, 10:24

1 1,1K 0
two or more friends

two or more friends

Ngày tải lên: 04/10/2012, 10:25

1 485 0

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