laundry service ho chi minh city district 1

... . 41 5 .1 Research conclusion 41 5.2 Suggesting solution . 41 5.3 Limitations in research 42 NGUYEN NGOC MINH PHU MBAAOUM0 316 AK20A 8296 31 ( ( ( 83 53:3//.6+ 0; 13 /3 21: 8 ... people's satisfaction with public services in District 1, Ho Chi Minh City Supplying public services for society is an important function of the State Supplying public services is governed by several ... supply of public services This research analyzes the factors affecting the satisfaction of people who is customer of the public water supply service in District 1, Ho Chi Minh city, Viet Nam So

Ngày tải lên: 28/02/2018, 10:31

... . 41 5 .1 Research conclusion 41 5.2 Suggesting solution . 41 5.3 Limitations in research 42 NGUYEN NGOC MINH PHU MBAAOUM0 316 AK20A 8296 31 ( ( ( 83 53:3//.6+ 0; 13 /3 21: 8 ... people's satisfaction with public services in District 1, Ho Chi Minh City Supplying public services for society is an important function of the State Supplying public services is governed by several ... supply of public services This research analyzes the factors affecting the satisfaction of people who is customer of the public water supply service in District 1, Ho Chi Minh city, Viet Nam So

Ngày tải lên: 04/03/2021, 17:15

... . 41 5 .1 Research conclusion 41 5.2 Suggesting solution . 41 5.3 Limitations in research 42 NGUYEN NGOC MINH PHU MBAAOUM0 316 AK20A 8296 31 ( ( ( 83 53:3//.6+ 0; 13 /3 21: 8 ... people's satisfaction with public services in District 1, Ho Chi Minh City Supplying public services for society is an important function of the State Supplying public services is governed by several ... supply of public services This research analyzes the factors affecting the satisfaction of people who is customer of the public water supply service in District 1, Ho Chi Minh city, Viet Nam So

Ngày tải lên: 18/04/2021, 19:08

... 3,964 SAT2 11 ,6264 3,7 51 SAT3 11 ,6290 3,730 SAT4 11 , 612 3 3,395 Source: Analysis of SPSS survey data for 2 017 Variables Correlate Alpha if variable deleted ,685 , 713 , 715 ,742 ,785 ,752 ,8 01 ,789 ... rotated Variables CAP1 CAP2 TAN4 TAN2 TAN5 TAN1 REL3 REL1 REL2 REL4 RES2 RES3 RES1 EMP2 EMP4 EMP3 EMP1 Factor load factor of components (CAP) ,6 21 ,6 01 ,7 61 ,7 61 ,749 ,6 91 (TAN) (REL) (RES) (EMP) ... INTRODUCTION 1. 1 Research aim: Survey '' What Factors affect to customer's satisfaction when using electronic equipment procurement services at Cho Lon Supermarket, District 5, Ho Chi Minh City? " is

Ngày tải lên: 28/02/2018, 10:31

... 3,964 SAT2 11 ,6264 3,7 51 SAT3 11 ,6290 3,730 SAT4 11 , 612 3 3,395 Source: Analysis of SPSS survey data for 2 017 Variables Correlate Alpha if variable deleted ,685 , 713 , 715 ,742 ,785 ,752 ,8 01 ,789 ... rotated Variables CAP1 CAP2 TAN4 TAN2 TAN5 TAN1 REL3 REL1 REL2 REL4 RES2 RES3 RES1 EMP2 EMP4 EMP3 EMP1 Factor load factor of components (CAP) ,6 21 ,6 01 ,7 61 ,7 61 ,749 ,6 91 (TAN) (REL) (RES) (EMP) ... INTRODUCTION 1. 1 Research aim: Survey '' What Factors affect to customer's satisfaction when using electronic equipment procurement services at Cho Lon Supermarket, District 5, Ho Chi Minh City? " is

Ngày tải lên: 04/03/2021, 17:12

... 3,964 SAT2 11 ,6264 3,7 51 SAT3 11 ,6290 3,730 SAT4 11 , 612 3 3,395 Source: Analysis of SPSS survey data for 2 017 Variables Correlate Alpha if variable deleted ,685 , 713 , 715 ,742 ,785 ,752 ,8 01 ,789 ... rotated Variables CAP1 CAP2 TAN4 TAN2 TAN5 TAN1 REL3 REL1 REL2 REL4 RES2 RES3 RES1 EMP2 EMP4 EMP3 EMP1 Factor load factor of components (CAP) ,6 21 ,6 01 ,7 61 ,7 61 ,749 ,6 91 (TAN) (REL) (RES) (EMP) ... INTRODUCTION 1. 1 Research aim: Survey '' What Factors affect to customer's satisfaction when using electronic equipment procurement services at Cho Lon Supermarket, District 5, Ho Chi Minh City? " is

Ngày tải lên: 18/04/2021, 18:40

... 10 1. 2 .1. 2 Reading…………………………………………………………………… 10 1. 2.2 Productive skills…………………………………………………………… 11 1. 2.2 .1 Speaking………………………………………………………………… 11 1. 2.2.2 Writing…………………………………………………………………… 11 1. 3 ... HUI 14 2 .1 Current situation of using textbook…………………………………………… 14 2 .1. 1 Brief introduction of HUI…………………………………………………… 14 2 .1. 2 Teachers and teaching methods…………………………………………… 15 2 .1. 3 Students ... elements……………………………………………………… 12 1. 3 .1 Grammar…………………………………………………………………… 12 1. 3.2 Vocabulary………………………………………………………………… 12 1. 3.3 Pronunciation……………………………………………………………… 13 1. 4 Summary……………………………………………………………………… 13 Chapter

Ngày tải lên: 10/08/2015, 19:50

... LE KHAC THINH – K15A Valid Percent Cumulativ e Percent 41 27.9 27.9 27.9 62 17 18 42.2 11 .6 12 .2 42.2 11 .6 12 .2 70 .1 81. 7 93.9 6 .1 6 .1 100.0 14 7 10 0.0 10 0.0 Page 11 5 – Retail service quality Statistics ... in Q1, 2 015 (Vietnamplus, 2 015 ) LE KHAC THINH – K15A Page Table 1. 1 – Key data of Ho Chi Minh City Data of Ho Chi Minh City 2 014 Core urban population, millions 7 .1 Core urban area, km2 518 Core ... THINH – K15A 20.0% 30.0% 15 .0% 25.0% 10 .0% 25.9% 33.3% 14 .8% 18 .5% 7.4% 28.8% 35.6% 11 .9% 16 .9% 6.8% 35.7% 42.9% 27.2% 34.7% 12 .9% 18 .4% 7 .1% 14 .3% 6.8% Total 10 0.0 % 10 0.0 % 10 0.0 % 10 0.0 % 10 0.0

Ngày tải lên: 06/04/2016, 18:00

... ,000 ,000 VIF 1, 000 1, 000 ,967 ,967 1, 034 1, 034 , 917 ,926 ,892 1, 090 1, 080 1, 1 21 ,860 ,903 ,887 ,877 1, 163 1, 108 1, 128 1, 140 ,846 ,870 ,869 ,876 ,885 1, 182 1, 149 1, 150 1, 142 1, 130 COU PRI IMA ... 11 ,7042 11 ,5845 5,6936 4, 212 6 4 ,19 56 4,2729 ,3398 ,46 61 ,5945 ,6237 Alpha = COU 01 COU02 COU03 COU05 11 , 514 1 11 ,6690 11 ,5000 11 ,2254 4, 719 7 4, 818 7 5,2872 5,9489 12 ,7042 12 ,8944 12 ,5 211 12 ,16 20 3 ,16 01 ... 2,382 85,349 14 ,532 2, 314 87,663 15 ,440 1, 911 89,574 16 ,4 21 1,830 91, 405 17 ,398 1, 730 93 ,13 4 18 ,392 1, 704 94,839 19 ,320 1, 393 96,232 20 ,277 1, 202 97,434 21 ,239 1, 308 98,472 22 ,2 01 ,874 99,346

Ngày tải lên: 21/05/2016, 22:58

... WORD OF MOUTH IN RESTAURANT SERVICES IN HOCHIMINH CITY MASTER OF BUSINESS (Honours) Hochiminh City – 2 015 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business ... WITH SERVICE RECOVERY ON CUSTOMER SATISFACTION, LOYALTY AND WORD OF MOUTH IN RESTAURANT SERVICES IN HOCHIMINH CITY ID: 2 213 0 014 MASTER OF BUSINESS (Honours) SUPERVISOR: Dr PHAM NGOC THUY Hochiminh ... (2 010 ) Explaining customer satisfaction with complaint handling The International Journal of Bank Marketing, 28(2), 88 -11 2 doi: 10 .11 08/026523 210 110 18305 Vietnam Competition Authority (2 015 )

Ngày tải lên: 13/03/2017, 12:40

... 0 .18 370 0 .14 840 0.2 412 7 0.249 21 0.22446 0.2 412 7 0 .17 530 0 .18 1 81 0. 311 43 0 .17 530 0 .12 699 0.28295 0 .18 1 81 0 .12 699 0.28703 0. 311 43 0.28295 0.28703 26-35 36-45 Over 45 18 -25 26-35 36-45 Over 45 LSD 18 -25 ... -0.40000 0 .18 2 61 0.69508(*) 0.40000 0. 512 47(*) 0. 217 39 -0 .18 2 61 -0. 512 47(*) -0.29508 -0.69508 -0. 217 39 0.29508 -0.40000 0 .18 2 61 0.69508 0.40000 0 .16 098 0 .18 370 0.249 21 0 .16 098 0 .14 840 0.22446 0 .18 370 ... 0.0383 0.9866 -0.2735 0.7083 -1. 0558 0.6906 -0.9866 -0.0383 -0.63 41 0.0439 -1. 510 1 0 .11 99 -0.7083 0.2735 -0.0439 0.63 41 -1. 2227 0.4227 -0.6906 1. 0558 -0 .11 99 1. 510 1 -0.4227 1. 2227 Table 4.23: Multiple

Ngày tải lên: 28/05/2017, 10:08

... 2.686 89.694 10 3 81 2.243 91. 937 11 326 1. 916 93.853 12 253 1. 487 95.340 13 239 1. 403 96.743 14 17 5 1. 027 97.770 15 14 7 865 98.635 16 12 2 715 99.350 17 11 1 650 10 0.000 Extraction Method: Principal ... 5.384 31. 669 31. 669 5.384 31. 669 31. 669 2.773 16 . 312 47.9 81 2.773 16 . 312 47.9 81 2. 011 11 .830 59. 811 2. 011 11 .830 59. 811 1. 305 7.677 67.488 1. 305 7.677 67.488 996 5.8 61 73.349 885 5.204 78.553 ... 34.9 46.6 81. 4 12 .6 94.0 6.0 10 0.0 10 0.0 50.3 50.3 49.7 10 0.0 10 0.0 2.0 2.0 87 .1 89 .1 6.0 95 .1 4.9 10 0.0 10 0.0 36.0 36.0 12 2 16 3 44 21 350 17 6 17 4 350 305 21 17 350 12 6 34.9 46.6 12 .6 6.0 10 0.0 50.3

Ngày tải lên: 11/08/2017, 21:23

... Other 10 0 51. 4 12 .1 15.7 6.5 35.6 21 100 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 55.3 52.0 52.8 49 .1 47.3 56.8 39.9 50.0 36.4 23.3 14 .3 14 .6 12 .2 11 .7 6.2 14 .6 7.8 15 .0 18 .2 1. 4 21. 4 13 .7 12 .6 17 .3 11 .6 ... 79.4 91 10 615 2.459 81. 950 11 560 2.240 84 .19 1 12 462 1. 846 86.037 13 434 1. 736 87.773 14 410 1. 639 89. 412 15 402 1. 607 91. 020 16 367 1. 468 92.488 17 302 1. 207 93.695 18 280 1. 119 94. 813 19 265 1. 059 ... Internet Other 10 0 36 .1 17.7 33.3 18 .0 9.9 15 .8 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 42.9 39.6 39.6 26.4 25.5 48.5 32 .1 35.0 18 .2 16 .4 16 .6 13 .5 18 .1 17.9 16 .8 22.7 15 .5 0.0 12 .1 2.7 34.3 29.6

Ngày tải lên: 11/08/2017, 21:23

... University Ho Chi Minh City MASTER OF BUSINESS Ho Chi Minh city – Year 2 014   UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business - Le Duc Tho The Influence of Service ... and Service Quality in Higher Education on Student Satisfaction in Industrial University Ho Chi Minh City ID: 220 211 72 MASTER OF BUSINESS SUPERVISOR: ASSOCIATE PROFESSOR NGUYEN HAU LE Ho Chi Minh ... 2 .1. 2.2 Service quality 2.2 Research model & hypotheses 11 Chapter Research method 3 .1 Research procedure 12 3.2 Measurement of variables 14 3.2 .1 Education

Ngày tải lên: 12/08/2017, 21:35

... Company's name: HO CHI MINH CITY TELECOMMUNICATION - Transaction name: HCMC VNPT - Address: 12 5 Hai Ba Trung St., Ben Nghe Ward, District 1, Ho Chi Minh City Tel: (84-8-8244244) 3 .1. 1 - Fax: (84-8-8296644) ... suppliers in Ho Chi Minh City Especially, Mega r su egaVNN service of HCMC VNPT rank 1st The 2nd position is Viettel The ADSL market shares of nked m Ho Chi Minh City s suppliers in September, 2 011 are ... Asian institute 3.3 .1. 2 Revenues and Subscribers of MegaVNN Service: Year 2007 Sales(Billion VNð) 12 6,488 2008 2009 2 010 2 011 410 600 693 750 Growth rate (%) 16 2,04% 324% 14 6% 11 5% 10 8% Subscribers...

Ngày tải lên: 24/11/2014, 01:38

... 2 014 -2023 2 014 2 015 2 016 2 017 2 018 2 019 2020 20 21 2022 2023 - Sales Director 1 1 1 1 - Sales manager 2 3 3 3 - Sales executive 12 15 21 23 25 27 29 31 Total sales team 15 18 25 27 29 31 33 35 - ... audience: those who are decision-makers on buying used cars and those who are car dealers in Ho Chi Minh City o Sample size: 10 in-depth interviews o Response rate: 10 0% o Interview method: face-to-face/ ... SERVICE FOR USED CAR IN HO CHI MINH CITY (2 014 – 2023) Le Thi Phuong Nhi MBA Candidate, 2007-2 019 School of Business Vietnam National University, Hanoi Supervisor: Dr Vu Anh Dung December 2 012 ,...

Ngày tải lên: 11/05/2015, 21:09

... research 1. 4 Research significance CHAPTER 2: LITERATURE REVIEW 2 .1 Research definition 2 .1. 1 Service quality 2 .1. 2 Customer satisfaction 10 2 .1. 3 Relationship ... card service quality in future Although we only make study customer satisfaction towards service quality the bank card at Ho Chi Minh city but we make sure it also shows overview picture of the market ... form x 10 0 VND) Pen using survey (10 pens x 2,000 VND) Fuel for motor to locations to survey (10 days x 50,000 VND) Drink water/ food (10 days x 10 0,000 VND) Top-up card cell-phone Cost (VND) 15 0,000...

Ngày tải lên: 24/09/2015, 16:18

... -.355 278 -1. 276 204 A 363 070 345 5. 216 000 676 1. 480 E 254 058 262 4.405 000 8 31 1.203 T 229 066 19 7 3.457 0 01 911 1. 098 R 14 2 067 13 2 2 .11 0 036 755 1. 325 Re 14 7 0 61 146 2.4 21 017 814 1. 228 Page ... -.355 278 -1. 276 204 A 363 070 345 5. 216 000 676 1. 480 E 254 058 262 4.405 000 8 31 1.203 T 229 066 19 7 3.457 0 01 911 1. 098 R 14 2 067 13 2 2 .11 0 036 755 1. 325 Re 14 7 0 61 146 2.4 21 017 814 1. 228 a ... 2: LITERATURE REVIEW 14 2.1Theoretical literature 14 2 .1. 1 Quality 14 2 .1. 2 Service 14 2 .1. 3 Service Quality 15 2 .1. 4 Customer Satisfaction 16 2 .1. 5 Relationship between Service Quality and Customer...

Ngày tải lên: 24/09/2015, 16:19

... 299.0 41 112 , 91 152,40 12 8,27 Laos 13 .554 15 0.678 88,33 11 5,93 12 7 ,16 Thailand 21. 639 225.866 85,20 12 0,62 12 4,22 Japan 51. 890 576.386 97,65 10 9,22 11 9,70 Sweden 3. 619 35.735 13 3,59 12 2,43 11 9,29 ... 99 .19 2 81, 54 90,97 11 4,29 22. 513 19 6.225 11 5 ,18 13 2,3 11 3,78 Singapore Compare 12 Estimate 12 month in 12 /2 012 2 012 Compare Compare months in 12 /2 012 to last 12 /2 012 to 2 012 to 12 month (%) 12 /2 011 ... 10 3,20 11 4,26 31. 182 359.906 98,99 89,66 10 2 ,11 Market segment Russia 13 .648 17 4.287 58,56 13 6 ,10 17 1,49 Finland 1. 592 16 .204 19 3, 91 142,25 14 2,87 Korea 64.978 700. 917 10 8, 71 122,77 13 0,67 Malaysia...

Ngày tải lên: 22/10/2015, 13:17

... 2.429 83.829 11 432 2.273 86 .10 2 12 4 01 2 .11 3 88. 215 13 383 2. 015 90.230 14 352 1. 853 92.083 15 330 1. 736 93. 819 16 326 1. 714 95.533 17 317 1. 670 97.203 18 283 1. 488 98.6 91 19 249 1. 309 10 0.000 Total ... 51. 489 51. 489 9.783 51. 489 51. 489 1. 127 5.933 57.423 1. 127 5.933 57.423 848 4.462 61. 884 754 3.970 65.854 668 3. 517 69.3 71 658 3.4 61 72.832 615 3.239 76.072 540 2.843 78. 915 472 2.485 81. 400 10 ... Percent 18 -30 18 3 61. 4 31- 45 50 16 .8 Above 45 65 21. 8 Male 13 5 55.2 Female 16 3 44.8 Student 77 25.8 Office staff 13 8 46.3 Worker (Blue collar) 2.0 House wife (home duties) 18 6.0 Others 59 19 .8...

Ngày tải lên: 22/10/2015, 13:28