keeping the love shared alive

The Love Spirits

... toward the long bench on the same side of the counter. The officer headed to a room in the back and, closing the door,called his commander quietly. Given the situation, the commander THE LOVE ... immense tenderness for all theyhave done for Love, and for all the pain they suffered because of their Love. Thus, their earthly names also symbolize all the other Love Spir-its who have perished ... choice,based on the Spirit beginning to really love Love. It must be an eternaldecision, otherwise it’s not true love for Love, since true Love is eternal. Love Spirits do not retrograde; the decision...

Hiring and Keeping the Best People 12

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... if they pay attention to what theyterm the “employee value proposition,” or EVP. EVP is the work-place equivalent to the value proposition that every company know-76 Hiring and Keeping the ... people who are suited to their jobs andmaking sure that they understand what they are getting into(both in terms of the culture of the company and the specificsof their job descriptions).A ... workplaceenhancement.And it is still ahead of the game when you figure the greater productivity of teams that stay together, the knowledge thatstays in the company, and the bonds that link customers to individ-ual...

Hiring and Keeping the Best People 13

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... like these and target the cus-tomer segment that Helen represents, and once they capture thosevaluable customers, they are not reluctant to spend money on thingsthat will keep them loyal. In their ... they respect theirsupervisors, when they are fairly compensated, and when theyperceive their work as meaningful.•People seek greener pastures when leadership changes unfavor-ably, when they ... company policies, and the workingenvironment.Ask about individual goals, whether they feelincluded or excluded by the corporate culture, and what wouldkeep them with the company. For an interactive...

Hiring and Keeping the Best People 14

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... another. The big securities dealers on WallStreet, for example, don’t ask their traders and clerical personnel toclean out the restrooms and vacuum the carpets before they gohome at night. They ... percentage-of-compensation contributions. Nevertheless,there are strategies for keeping the best or, at a minimum, keeping them longer.We turn to these next.Market-Based Retention StrategiesCappelli ... behavior? It’s not usually the cause,” nor is it for the Army.”What motivates such heroics ismore often the bond to people they know and with whom theyhave shared experiences .The military describes...

Hiring and Keeping the Best People 15

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... Inareas where these firms are dominant employers, they often have asignificant say in the curricula of these institutions—and are thusable to shape the training they need for their employees.Skill ... “registeredreps”to learn the ropes and build client accounts—and then they tryto recruit them. It is a way to acquire good people on the cheap. The practice of poaching workers trained by others—or “free ... lay thesepeople off, or b) they leave us for jobs elsewhere?” More pointedly,they question,“Are we simply picking up the training tab for othercompanies—perhaps our direct competitors?”These...

Hiring and Keeping the Best People 16

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... cost of doingthis relative to the benefits? Is the cost less than the benefits? If the cost exceeds the benefits, then the recourse is to either move the Developing the Talent You Have 113•Provide ... level—where they have the potential to be A per-formers. If they fail to improve after coaching in these new positions,he feels that it is in the organization’s best interest to let them go.11Nevertheless, ... provide a positive bondbetween the employee and the firm .The strength of that bond is nodoubt determined by the effectiveness of the mentor and the inten-sity of the mentoring relationship.And...

Hiring and Keeping the Best People 17

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... supervi-sors immediately load them up with another! Meanwhile, the lax, the lazy, and the malingerers coast along, picking up their paychecksevery two weeks. Are the workhorses of the department given ... near the top of the list.Working Mother produces a similar “top 100” list from the perspectiveof women with children. The reputations of companies that makethese lists undoubtedly make them ... Each of these is important to job applicants.But the climate of the workplace may be equally important in the applicant’s decision to take the job—or to stay for any length of timethereafter.Some...

Hiring and Keeping the Best People 18

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... or artistic pursuits absorb their attention? Do they have other skills that might benefit the company? As the Hawthorne experiments found many decades ago,making these inquiries and simply ... satisfyboth sides. The fact that these managers define business successin terms of results is key,” they write.“To them, outcomesmatter more than process.To that end, they give their employ-ees ... performance.In the United States, two long-term developments brought the work-life issue to a head in the late 1990s .The first was the uniquelyAmerican practice of expanding the work year, even...

Hiring and Keeping the Best People 19

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... hundred of the firm’s professional employees wereenrolled in one or another of these programs.10Did these programshelp retain professional employees? Clearly so. Eighty percent of the individuals ... the individuals enlisted in the Deloitte & Touche programs reported thatthey would have left the firm if the programs had not been made avail-able. If you figure the average replacement cost ... pating actively in the rearing oftheir children.”11Traditional work schedules and the demands ofbusiness travel put these two goals in conflict.It’s nearly impossible to manage the household...

Hiring and Keeping the Best People 20

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... to increase the number ofemployee rehires:•Cure the problems that made them leave in the first place. Exitinterviews and direct investigation are the best ways to deter-mine the root causes ... that manager—and then invite the best of the defectors to return.•Keep the lines of communication open between your firm and the best of its departed employees. Use some of the alumnirelations ... performanceand the results the company expects in the bargain.What will successlook like? How will it be measured? How should the employee’swork affect the mission and needs of the company? It is also...

Hiring and Keeping the Best People 21

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... work in the United States?”•Disability or handicap.Make no inquiry whether the applicanthas a physical or mental disability or handicap or about the nature or severity of either .The same ... that are not directly related to the applicant’s ability to do the job. The relevant laws applying to hiring are:• The Civil Rights Act of 1964, which forbids the use of arbi-trary and artificial ... ancestry.Do not ask anyquestions about these; nor may you inquire about the nationalorigins of the applicant’s parents, spouse, or other close relatives.And don’t make the innocent mistake of saying,“Draculaskov...

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Tài liệu Hiring and Keeping the Best People 22 pdf

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... Corporation, 1997 .The authors have compiledan extensive list of interview questions, annotated to indicate how they canbe useful to the interviewer.There are also several chapters describing the interview ... hire people they once wouldn’t have considered. Butconsultants in the field say there’s also an opportunity here to reinvent whatconstitutes both a job and a workplace. HMU asked the experts ... employees? This arti-cle gives you a behind -the- scenes glimpse at what it’s like to work at The Container Store—named the best company to work for in the UnitedStates.Stauffer, David. “Cultural...

Tài liệu Hiring and Keeping the Best People 23 doc

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... human resources to a very good section on the dilemma that employers created when they broke the traditionalunwritten contract with their employees. The free agency climate thatresulted has ... helping employees redefine their cur-rent roles so that the work better matches their core business interests,work reward values, and skills.Dobbs, Kevin. “Winning the Retention Game,” Training, ... This case study pro-For Further Reading 163HBE001_FurtherRead_.qxd 10/02/2002 11:49 AM Page 163vides a revealing inside look at the work environment at SWA and the fea-tures that make its...

Tài liệu Hiring and Keeping the Best People 1 ppt

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... 159For Further Reading 161Index 165About the Subject Advisor 169About the Writer 170Contents viiHBE001_fm_.qxd 10/02/2002 11:27 AM Page vii The Harvard Business Essentials Series The Harvard ... Title:Hiring and keeping the best people. II. Harvard Business School. III. Series.HF5549.5.S38 H37 2002658.3'1—dc212002010627 The paper used in this publication meets the requirements of the American ... BlankContentsIntroduction xi1 The Hiring Process 1Attracting the Best PeopleDefining Job Requirements 2Recruiting Promising Candidates 7Interviewing 10Evaluating the Candidates 21Making the Decision and...

Tài liệu Hiring and Keeping the Best People 2 doc

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... “fit” with the requirements of the job and the organization.To define the job and its requirements, you need to understand:• the primary responsibilities and tasks involved in the job;• the background ... Cdescribes the “legal landmine” that readers based in the UnitedStates need to be aware of, and avoid, in the hiring process.In addition, you will find invitations throughout the book tovisit the ... maintenance, the initial hiring cost, sever-ance expenses, the costs associated with hiring and training areplacement, and so forth. But the biggest cost, according to Smith,is the cost of the mistakes,...