introduction to supply chain management

... Leveraging the Supply Chain to Manage the Customer Experience (CRC Press, 2008), explores how supply chains can be constructed to provide total value to the customer xxi Chapter Supply Chain Management: ... xxi   Supply Chain Management: Architecting the Supply Chain for Competitive Advantage The Foundations of Supply Chain Management The Rise of Supply Chain Management Historical ... Competing Through Supply Chain Management (Spencer, 1998), was one of the first critical texts on the science of supply chain management His third book, Introduction to e -Supply Chain Management (CRC...

Ngày tải lên: 16/06/2017, 15:50

... planning Supply chain Supply chain council Supply chain management Supply chain operations reference Stock keeping unit Service level agreement Service level factor Supplier relationship management ... progress Chapter Introduction to Supply Chain Management Abstract This chapter guides you through the basics of supply chain management First, it introduces you to a supply chain with simple ... product supply from customer demand form a crucial part of supply chain management (see Chap on Strategy) 1.2 A Functional View of Supply Chain Management In order to understand the supply chain...

Ngày tải lên: 26/11/2016, 14:57

... and supply chain area Answer: FALSE Diff: Page Ref: 29 Reference: Operations and Supply Chain Strategies Keywords: strategy, alignment, supportive, neutral, stage 15) You decide to open a bookstore ... primary objectives of an operations and supply chain strategy? Answer: The three primary objectives of an operations and supply chain strategy are: 1) To help management choose the right mix of structural ... competencies in the firm's operations and supply chains Diff: Page Ref: 24 Reference: Operations and Supply Chain Strategies Keywords: operations, supply chain, strategy, objectives 52) Modelo,...

Ngày tải lên: 11/11/2017, 10:41

... and Supply Chain Strategies Keywords: functional strategy, operations, supply chain AACSB: Application of Knowledge LO: 2.3: Explain some of the key ideas surrounding operations and supply chain ... primary objectives of an operations and supply chain strategy? Answer: The three primary objectives of an operations and supply chain strategy are: 1) To help management choose the right mix of structural ... core competencies in the firm's operations and supply chains Diff: Reference: Operations and Supply Chain Strategy Keywords: operations, supply chain, strategy AACSB: Application of Knowledge...

Ngày tải lên: 11/11/2017, 10:42

... much customer involvement?  How much customization? Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 1-6 Supply Chain Management  Supply Chain Management – The active management ... studying both operations management and supply chain management Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 1-2 Why study Operations and Supply Chain Management?  Every organization ... operations function  Discuss what is meant by operations management and supply chain management  Identify some of the major operations and supply chain activities, as well as career opportunities in...

Ngày tải lên: 08/01/2018, 16:37

... and Supply Chain Strategies The operations and supply chain strategy is a functional strategy that indicates how the structural and infrastructural elements within the operations and supply chain ... strength or ability that customers find valuable and competitors find difficult or impossible to copy Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 2-5 A Top-Down Model of Strategy ... operations and supply chain areas can be used for competitive advantage Explain the importance of strategic alignment and describe the four stages of alignment between the operations and supply chain...

Ngày tải lên: 08/01/2018, 16:37

... - 17 Customization in the Supply Chain  When customization occurs early in the supply chain:  Flexibility in response to unique customer needs will be greater  Lead times to the customer will ... Customization  Make -to- stock (MTS) – Products that require no customization  Assemble -to- order (ATO) – Products that are customized only at the very end of the manufacturing process  Make -to- order ... occurs late in the supply chain:  Flexibility in response to unique customer needs will be limited  Lead times to the customer will tend to be shorter  Products will tend to be less costly...

Ngày tải lên: 08/01/2018, 16:37

... Single-factor productivity ratio: Multifactor: Total multifactor: Batteries Produced Direct Labor Hours Batteries Produced Machine Hours + Direct Labor Hours Total Nightly Sales ($) Total Nightly ... Break down Level processes into more detail  Make to stock  Make to order  Engineer to order  Level Processes – Describe in detail the actual steps required to execute level processes Copyright ... deliver to the picking area One out of 100 faxes are delivered to the wrong place  Order sits in clerk’s in-box until it is processed (0 to hours) Processing time takes minutes  If item is in stock,...

Ngày tải lên: 08/01/2018, 16:37

... Hall 5-8 Total Quality Management Total Quality Management A managerial approach in which an organization is managed so that it excels in all quality dimensions that are important to customers ... Prentice Hall - 10 Total Quality Management  Customer focus  Each employee has a customer whether internal or external to the company  Leadership involvement  Must be ‘top’ down, throughout ... Chapter Objectives Be able to:  Discuss the various definitions and dimensions of quality and why quality is important to operations and supply chains  Describe the different costs...

Ngày tải lên: 08/01/2018, 16:37

... customer have to wait in line? How long will the customer be in the system?  On average, how may customers will be in line?  How will those averages be affected by the arrival rate of customers ... Prentice Hall - 16 Decision Trees  Decision tree – A visual tool that decision makers use to evaluate capacity decisions to enable users to see the interrelationships between decisions and possible ... organization to produce output in a time period  Capacity decisions – © 2010 APICS Dictionary  How is it measured?  Which factors affect capacity?  The impact of the supply chain on the organization’s...

Ngày tải lên: 08/01/2018, 16:37

... Chapter Objectives Be able to:  Describe different types of waiting line systems  Use statistics-based formulas to estimate waiting line lengths and waiting times for ... realistic  The more realistic a simulation model, the more costly it will be to develop and the more difficult it will be to interpret  Simulation models not provide an “optimal” solution Copyright ... part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the...

Ngày tải lên: 08/01/2018, 16:37

... Trends in Supply Management  Supply Chain Disruptions  Caused by natural disasters, economic/political events  Cause a big threat to revenue streams  Increased risk due to outsourcing to global ... provided by external supply chain partners • Insourcing – The use of resources within the firm to provide products or services • Outsourcing – The use of supply chain partners to provide products ... procure -to- pay cycle  Discuss some of the longer-term trends in supply management and why they are important Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 7-2 Supply Management...

Ngày tải lên: 08/01/2018, 16:37

... 8-2 Logistics Management  Logistics management – That part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, ... in order to meet customers’ requirements © CSCMP – Council of Supply Chain Management Professionals Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 8-3 Logistics Management ... is held close to the source of demand in order to assure short customer lead times  Spot stock warehouses – A form of warehouses that attempts to position seasonal goods close to the marketplace...

Ngày tải lên: 08/01/2018, 16:37

... 9-3 Types of Forecasts  Demand  Firm-level  Market-level  Supply  Number of current producers and suppliers  Projected aggregate supply levels  Technological and political trends  Price ... (but they are still useful)  Forecasts for the near term tend to be more accurate  Forecasts for groups of products or services tend to be more accurate  Forecasts are no substitute for calculated ... irrelevant  Quantitative forecasting models – Forecasting models that use measurable, historical data to generate forecasts  Time series and causal models Copyright © 2013 Pearson Education,...

Ngày tải lên: 08/01/2018, 16:37

... when firms decide to incorporate S&OP into their efforts Examine how S&OP can be used to coordinate activities up and down the supply chain Apply optimization modeling techniques to the S&OP process ... process to develop tactical plans by integrating marketing plans for new and existing products with the management of the supply chain  Brings together all the plans for the business into © 2010 ... S&OP  To indicate how the organization will use its tactical capacity resources to meet expected customer demand  To strike a balance between the various needs and constraints of the supply chain...

Ngày tải lên: 08/01/2018, 16:37

... Hall 11 - Types of Inventory  Transportation inventory – Inventory that is moving from one link in the supply chain to another  Smoothing inventory – Inventory that is used to smooth out differences ... Prentice Hall 11 - Types of Inventory  Anticipation inventory – Inventory that is held in anticipation of customer demand  Hedge inventory – A form of inventory buildup to buffer against some event ... stock Anticipation inventory Hedge inventory Transportation inventory Smoothing inventory Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 11 - Types of Inventory  Cycle stock...

Ngày tải lên: 08/01/2018, 16:37

... goods and materials between a facility and other supply chain partners  Provide supply chain partners with performance data on operations and supply chain activities Copyright © 2013 Pearson Education, ... Activity Control and Vendor Order Management  Emphasis shifts from planning to execution with capabilities to:  Route and prioritize jobs going through the supply chain  Coordinate the flow of ... Forecasted demand  Booked orders  Projected inventory levels  Production quantities  Units still available to meet customer needs (Available to Promise) Copyright © 2013 Pearson Education, Inc...

Ngày tải lên: 08/01/2018, 16:37

... Chapter Objectives Be able to:  Explain why information flows are a necessary part of any supply chain  Describe in detail how supply chain information needs vary according to the organizational ... negotiations, buy process, supply collaboration Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 12S - Supply Chain Information Systems  Internal Supply Chain Management – Information ... between supply chain partners Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 12S - 15 Supply Chain Trends  The emergence of sophisticated business process management (BPM) tools...

Ngày tải lên: 08/01/2018, 16:37

... and tools of Six Sigma with Lean’s focus on waste reduction  Lean Supply Chain Management – An extension of the Lean philosophy to supply chain efforts beyond production Lean supply chain management ... safety factor is reduced to 4% Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 13 - 25 Synchronizing the Supply Chain Using Kanbans  To synchronize the supply chain, there ... inventory and describe how a kanban system helps control inventory levels and synchronize the flow of goods and material across a supply chain Describe how the concepts of the Lean supply chain...

Ngày tải lên: 08/01/2018, 16:37

... Hall 14 - Project Management  Project Management – The application of knowledge, skills, tools, and techniques to project activities to meet project requirements © 2008 Project Management Institute ... publishing as Prentice Hall 14 - Project Management Tools  Gantt charts – Graphical tools used to show expected start and end times for project activities and to track actual progress against these ... publishing as Prentice Hall 14 - Project Management Trends  The faster pace of strategic change  New product lines are introduced more often to fight off competitors  Information technology solutions...

Ngày tải lên: 08/01/2018, 16:37