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THE SIX DISCIPLINES OF BREAKTHROUGH LEARNING: How to Turn Training and Development Into Business Results

THE SIX DISCIPLINES OF BREAKTHROUGH LEARNING: How to Turn Training and Development Into Business Results

Ngày tải lên : 10/02/2014, 18:32
... possible to deliver the results desired. ã Work together to make it happen. introduction 11 Scoring Instructions: Add the numeric value (1 to 5) of all boxes selected.The maximum possible score is 50 . Use ... of learning—before, during, and after a development offering. This notion goes far beyond traditional pre-work to areas such as setting expecta- tions upfront for application and learner accountability and actively ... design, execution, and evaluation. More important, we were able to show a con- nection between how well each discipline was practiced and the overall effectiveness of the learning intervention. Here...
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HOW TO TURN YOUR DESIRES AND IDEALS INTO REALITY pdf

HOW TO TURN YOUR DESIRES AND IDEALS INTO REALITY pdf

Ngày tải lên : 07/03/2014, 20:20
... GivingaBodyofEthericSubstance to YourIdeal;  GivingYourIdealtheImpulseofAction to MakeItReal;  TheProcessthatMakesIdealsComeTrue;  TheActofMakingtheRealityYours;and  Where to CenterYourEffort.  TO ATTAINYOURDESIRES,ALLTHREEMUSTBEUSED  CHAPTER7  Ifyouidealizeanduseallthreeofthebasicactivitiesandonlythose three,itiseasy to makeyouridealsbecome realities.Youalwaysattainwhenyouidealizeandusethem;but,ifyou leaveoutanyoneofthethree,youfail to  attainyourdesire,-andnoonecanbeblamedexceptyourself.  Ifyouidealizeonlythatwhichyoudesireandholdfaithfully to that ideal,-thatis,ifyouuseonlythefirstofthe threeactivities,-youwillsucceedandjustlyinproportion to whatyou do.  SinceGodisjustice,theresultcorresponds to theeffort.Idealizing whatyouwantandholdingfaithfully to the idealformonthsandevenyearsbringsyouthesuccessyoureffortmerits -evenafteryearsyouwillstillbe holding to theideal.  And,ifyouidealizethatwhichyoudesireandattempt to takepossession ofitmentally-usingthefirstandthird ofthethreebasicactivities-yousucceedandjustlyinproportion to whatyoudo.  If,wheninNewYork,youlearnofafootballgame to beplayedinBoston anddesire to bepresent,theidealof theThingDesiredis to beinBoston.Ifyoudesire to driveby automobilefromNewYork to Boston,thatisthe idealoftheProcessyouintend to use to get to Boston.Ifyougo to yourgarageandsitinyourcarforaday,a monthorayear,holdingfaithfullyallthetime to theThingDesiredand holdingalsoamentalpictureofbeingin     Boston-mentallypicturingthefirstandthirdsteps,butomittingthe secondone-beforetheyearpassesyour friendswillwish to sendyou to themadhouse;andonlybecauseyou failed to usethesecondactivity-thatofthe processofactuallystartingthemachineanddrivingfromNewYork to Boston. ... sometimesIworktilltenoreleveno'clockwhenthebosswants to get outspeciallettersortelegramsforthe midnightmail.""Thentheconditionsofstenographicservicearesuch thatbusinessmendonowandthen,even thoselivinginNewYorkCity,wishservicewhich,underordinary conditions,isnotrendered.  "Thisbringsus to thesubjectoftime.Itisclearthatstenographic serviceisrenderedinthedaytime;itisalso clearthatitisnotrenderedatnight.Evenhotelstenographersdonot worklaterthannineorteno'clock.Does thatgiveyouanyidea?"Yes,butnothingIcangetholdof;nothingI canactuallyuse!""Well,let'sdropit,now. Thinkofallthese-yourself,themeans,thework,theotherpeople,the conditions,thetime-overandoveragain tonight.Idealizeeveryoneofthefactors-don'tomitasingleone.Come to seemetomorrownight.Here'smy address."  Thenextnighthecame.Hewasadifferentman.Hewasnolongera stenographer;hewasacreator.Morethan that,hewasaninspiredcreator.Anewidea,anewthought,an inspiration,hadcome to him.Thisiswhathedid: heorganizedastenographicnightservicebetweennineintheeveningand oneinthemorning,-forbusinessmen coming to thecityforadayortwo.Forthisservice,atsuchatime,he wasable to chargetwicethepriceofa publicdaystenographer.Theservicerendered to abigbusinessman-who, havingsettledbusinessaffairsinthe earlyevening,wished to get off contractsorlettersortelegraphic instructionsafterthehotelstenographicoffices badclosed-wasworththeprice.Byidealizingthetimeofrendering service,hemadehisstenographicwork surpassandleadallotherstenographicservicesinthecity.  Alittlehomewasboughtandfurnished;they'remarriednow!  ADVANCEMENTDEPENDSUPONIDEALIZINGITSPROCESS  CHAPTER23  Yourworkintheworldisperformedinoneormoreofthreefields:     workwiththings,  workwithwords,  workwithpeople.  Ineachofthesefieldsofwork,therearethousandsandthousands,who serveearnestlyandloyally,work ... paperswerefullofthenewsystemand how to getfromonepoint to another.Atleastnineoutofeverytenofthe millionsofadultsinNewYorkmusthavereadthedirectionsprevious to theopening,althoughprobablynotone inahundredthousand-whentheyreadthedirectionsoverandoveragain -idealizedthenewroute,noridealized themselvesgoingaboutthecityor to andfromwork on it.TheResultof NotIdealizingtheProcess on thedayof theopening,intelligentmenandwomencrowdedandjammedeachother, wentwheretheydidnotwish to go, evengot lost, thoughmanyofthemhadknownNewYorkalltheirlives. Theconfusionandjammingofthemob attwotransferstationsweresogreatthatscoresofwomenfainted,and manywereseriouslyhurt.Morethana millionpeople lost theirheads-morethanamillionwereconfusedfor weeks.Itwasnecessary to closethecrosstown subwayforamonth to preventaccidents-actually to preventpeople killingthemselvesandeachother, becauseoftheirconfusedmobaction.Andallofthisconfusion,trouble, injuryanddelaycouldhavebeen preventedifeachofthesevenmillionpeoplewhousethesubwayshad spentbutfiveminutesprevious to its openinginIdealizingtheProcessoftraveling on it.  How IIdealizedtheProcessinthisCase:Itookadescriptionofthe routesfromanewspaper;readitcarefully. ThenIquietlyvisualizedthenewroutes.Next,Iidealizedaction,- Idealizedmyselfusingthenewroutefrommy home to myoffice,picturingmyself on thecars,changingwherethe descriptionsaidchangesmustbemade; idealizingeverybitofthejourney to myofficedoor.NextIidealized onetripafteranother to otherpartsofthe city,untilIhadmyselfmentallyusedeverynewandoldroute.After this,itwasimpossible to beconfused; impossible to makeamistakeinusingthesubway.  Millionsofothersthoughtofthenewroutes,butcertainlyveryfew consciouslyidealizedthemselvestraveling on them.YeteveryindividualinNewYorkcouldhavedoneitinfive minutesiftheyhadonlybeeninthehabit ofIdealizingtheProcessofDoingThings.Othershadideasofthenew route,ofwheretheywanted to go,andof how to getthere.Iturnedmyideasintoideals.Idealizingtheprocess ofdoingthething,includedmorethanthe re-seeingofthementalpictureofthenewroute.Ididmorethan visualizeit.Iputintoitanelementofaction.I keptmy“clutch”insothatthepicturebecamemovement.Thatisalways essentialinattainingthatwhichyou desire.  THEACTOFMAKINGTHEREALITYYOURS  CHAPTER13  ...
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91 Mistakes Smart Salespeople Make : How to Turn Any Mistake into a Successful Sale

91 Mistakes Smart Salespeople Make : How to Turn Any Mistake into a Successful Sale

Ngày tải lên : 17/03/2014, 21:39
... Asking Elevator Questions 48. Not Getting to the Decision-Maker 49. Not Knowing Your Competitors 50 . Failing to Build Psychological Debt 51 . Lacking a Precise Call-Back Approach 52 . Not Asking ... urgency to control sales cycles. 35. Focus on establishing and building trust, not on being liked. 36. Stay in touch with previous customers. 37. Be willing to try new and creative approaches to prospecting. ... Seemore once you have identified him? One way to treat a Seemore, when you begin to feel you are dealing with one, is to ask him questions such as: In addition to all of this material I have provided...
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Profit Upgrade - How to Turn Your Workforce into Your Salesforce ppt

Profit Upgrade - How to Turn Your Workforce into Your Salesforce ppt

Ngày tải lên : 22/03/2014, 23:20
... or to take cash. What they fail to teach is how to do the right thing for customers, how to let the personality of the employee shine through, how to live up to the customer’s expectation ... customers spending 5, 200 every year for the next 5, 10, 15 or 20 years, because they have loyalty and a connection to Tesco. But that would only ever happen if the customer continued to have ... CHAPTER 6 You only have to look at one entrepreneur, Richard Branson, who (by his own admission) is a shy person and uncomfortable in public speaking situations. However, he knew only too well that...
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How To Configure Dynamic DNS Server On A Cisco Router doc

How To Configure Dynamic DNS Server On A Cisco Router doc

Ngày tải lên : 25/07/2014, 08:20
... Scenario Consider the following network diagram. It shows the simple logic of how DDNS works: Jan 24 12:26 :51 . 859 : %LINEPROTO -5- UPDOWN: Line protocol on Interface Virtual- Access3, changed state to ... 14:26 :51 . 859 : %LINEPROTO -5- UPDOWN: Line protocol on Interface Virtual- Access3, changed state to down Jan 23 12:26 :51 . 859 : DYNUPD: SWIF goingdown 'Virtual-Access3' Jan 23 14:27: 05. 091: ... 12:26 :51 . 859 : DYNUPD: SWIF goingdown 'Virtual-Access3' Jan 24 12:27: 05. 091: %LINEPROTO -5- UPDOWN: Line protocol on Interface Virtual- Access3, changed state to up Jan 24 12:27: 05. 091:...
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The Six Driving Forces That Affect Your Business Plan _ And How to Focus on the Best One for Your Company’s Needs

The Six Driving Forces That Affect Your Business Plan _ And How to Focus on the Best One for Your Company’s Needs

Ngày tải lên : 24/10/2013, 09:20
... had to show them the tires. H OW TO U SE F OCUS TO C LARIFY Y OUR M ISSION Once we had the sales force’s attention, we moved on to the mis- sion. Clearly the interpretation of the mission by ... industry. There will be only one. However, all organizations can use the con- cept of a single focus to create alignment and contribute to high performance. Many types of organizations such as London Guarantee ... the wrong dimension? You decide what is to be your primary focus and then how you plan to account for your secondary drivers. You pick one and communicate the necessary expectations of how to behave to...
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Tài liệu How To Acquire Customers On The Web pptx

Tài liệu How To Acquire Customers On The Web pptx

Ngày tải lên : 13/12/2013, 14:15
... (as % of total) Radio off- line 16 8 TV off- line 16 7 Print off- line 16 5 Strategic Partnerships on- line 24 20 On- Line Ads on- line 24 5 Subtotal: 96% 45% Cosmic Music Network on- line 2 15 Public ... reserved. BEST PRACTICE HOW TO ACQUI RE CUSTOMERS ON THE WEB by Donna L.Hoffman and Thomas P. Novak T Customer acquisition is one of the biggest challenges facing on- line companies today. Success requires ... 45% Cosmic Music Network on- line 2 15 Public Relations off- line 2 5 Word of Mouth off- line 0 30 Free Links off- line 0 5 Subtotal: 4% 55 % Total: 100% 100% MAY – JUNE 2000 Reprint Number KEVIN...
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Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

Ngày tải lên : 20/12/2013, 17:15
... important transition from an industrial society to an information one. According to many authors, this transformation, fostered by information revolution, is comparable to previous revolutions because ... extremely relevant to take into account the human factor, what Gummesson (2002) calls h-relationships. Much has been written about the importance of customer satisfaction, customer retention and other ... International Journal of Operations & Production Management, 20 (7), 754 -71. 10 HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE ABSTRACT CRM strategy (Customer Relationship...
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