... importance of customer satisfaction, customer retention and other parameters related to the customer, whereas the role of the employees, their satisfaction, loyalty and the link between these variables ... a great tool providing support to the top executives to identify potential problems and assess the success of the company. An increasing number of authors agree with them indicating the importance ... than any other category, so this kind of metrics are the most frequently collected. The indicators enjoying the major popularity among the top management are the following: profit/profitability;...
Ngày tải lên: 20/12/2013, 17:15
how to unlock the roi of your marketing with analytics
... relevant to the topic of the blog, it probably isn’t enticing to the reader. SPLIT TEST THE CTA COPY & DESIGN The copy may be confusing, too indirect, or not clearly conveying the value of the offer. ... what to do on that page, they will click the back button immediately. To prevent that from happening you need to reinforce the language of the call -to- action by using it in the beginning of ... Alternately, the design of your CTA may blend into the page too much. If the CTA doesn’t visually stand out, visitors may simply be glossing over the button. unlock the roi of your marketing...
Ngày tải lên: 23/05/2014, 19:03
17 Highly-Guarded Strategies to Close Every Sale Guaranteed Plus How to Combat the Fear of Closing pdf
Ngày tải lên: 27/06/2014, 17:20
how to multiply the effects of your inbound marketing program
Ngày tải lên: 15/08/2014, 08:36
LET''''S LEARN ENGLISH WITH A SMILE - HOW TO TELL THE SEX OF A BIRD - PHÂN BIỆT CHIM TRỐNG CHIM MÁI - MẶT TRỜI BÉ CON - TRẦN TIẾN
Ngày tải lên: 22/10/2014, 20:00
the economist - after the storm; how to make the best of recovery (october3-9, 2009)
Ngày tải lên: 03/11/2014, 15:45
Tài liệu How To Use the Six Laws of Persuasion during a Negotiation pptx
... Persuasion. So how do you successfully negotiate around these ploys? First, you can discuss the rules of the game. When you recognize that the other side is using one or more of the Laws of Persuasion, ... This law is often seen in the strategy of “good cop, bad cop,” where one person in the other negotiating party is clearly opposed to your objectives, but it appears that another of their team ... hand. Law of Authority Vendors often quote v ague authorities to sell their wares, “Experts say our product is the best.“ But who are these experts? What are their qualifications to make these...
Ngày tải lên: 21/12/2013, 04:18
Tài liệu How To Use the Six Laws of Persuasion during a Negotiation docx
... Persuasion. So how do you successfully negotiate around these ploys? First, you can discuss the rules of the game. When you recognize that the other side is using one or more of the Laws of Persuasion, ... by which they judge the success of their bargaining out- comes.) Often when dealing with “tough” or “hard” negotiators, you encounter manipulative tactics that use the preceding Laws of Persuasion. ... (the lower the “value” of the concession on your part, of course , the better). You can also use this law to appeal to fairness. For example, if the other party manipulates the physical envi- ronment...
Ngày tải lên: 21/12/2013, 06:18
How to improve reading comprehension of the 10th form students at le hong phong high school
... in the text to what they already know”. From this point of view, the reader’s knowledge of the language and knowledge of the world is of importance to their reading success. To advocates of ... gist of it, to know how it is organized, or to get an idea of the tone or the intention of the writer.” Hedge, T. (2000:195) states that “Skim reading is used to get a global impression of the ... learning. They appreciate the importance of learning the language, especially, learning reading. However, not all of them satisfied with the lessons provided by their teachers, the topics, the techniques...
Ngày tải lên: 29/01/2014, 14:44
how does hitchcock use cinematography to manipulate the emotions of his audience
... Sam kissing and the fact that they are lying half unclothed on a bed together. This stresses the ploy to render the audience to wrongly think the movie's theme is of sexual ecstasy and not of a chilling thriller. ... a great debate for the public to argue about of whether the skeleton visage was significant to the film or not. This way would enable more people to go to see the movie to discover the truth, and ... puts themselves in the room, they get the feeling that there is no-where to hide. Also, the lack of objects symbolises that finally the truth has materialized as the room is clear of items for the...
Ngày tải lên: 21/03/2014, 22:04
Succeeding in the project management jungle how to manage the people side of projects
... reports. The meetings are not a chance for you to beat them up or to tell them how to do their jobs but rather should be pegged to their agen- da—what they want to talk about, factors that aff ect their ... grateful to many other people: To Michael Snell, my agent, f or seeing something in my ideas. To Bob Nirkind, my editor at AMACOM, for educating me on the realities of the publishing world. To AMACOM ... always best to tell customers, the management food chain, and your team what they need to hear ev en if they vehemently don’t want to hear it at the time. The wisdom is in knowing what they need to hear, when...
Ngày tải lên: 05/04/2014, 01:27
warder - 1713 - the true amazons or, the monarchy of bees -- also, how to make the english wine or mead
Ngày tải lên: 12/06/2014, 11:31
báo cáo hóa học:" How to calculate the annual costs of NGO-implemented programs to support orphans and vulnerable children: A six-step approach" potx
... Fringe 2 NGO office 7200 rent or office repairs Other 3 NGO other office costs/supplies 7100 bank charges Other 3 NGO other office costs/supplies 7300 communications Other 3 NGO other office costs/supplies ... integrated into routine practices of OVC programmes, in part because existing toolkits are rather vague on how to obtain the information needed to apply the methods. While textbooks and toolkits ... programmes) to the programme based on the share of the programme’s financial costs as a share of all externally funded costs. Step 6. Include the results of Steps 3-5 into an expanded cost profile...
Ngày tải lên: 20/06/2014, 08:20
báo cáo hóa học: " TCP NCE: A unified solution for non-congestion events to improve the performance of TCP over wireless networks" docx
... is the TCP’ s estimation of the end -to- end RTT delay at time t n ,L n the size of the data, t n-1 the arrival time of the previous ack, and t n the arrival time of nth packet at the receiver. The ... sets the size of cwnd to the value of ssthresh and then goes to CA phase. On the other hand, if the current queue length is less than the threshold value at the time of receiving three dupacks, the ... be the last sent packet from the source and ‘ Pack LAck ’ be thelastacknowledgedpacketfromthereceiver.Then the total number of outstanding packets ‘ Pack TotNum ’ in the network at the time of...
Ngày tải lên: 21/06/2014, 02:20