...
test
8
Unit
11
test
29
Unit 3
test
9 Unit
12
test
30
Summative
test
1
10
Summative
test
4
31
Skills
test
1
12
Skills
test
4
33
Unit 4
test
14
Unit
13
test
35
Unit ...
the
waLL.
Family
and
Friends
4
PHOTOCOPIABLE
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6 sandal
7
1 present 2 help 3 bird 4 shirt
Skills
test
4
1
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Audio script
~
11 8
1 The explorer ...
ice
Family
and
Friends
4
PHOTOCOPIABLE
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Skillste!t
4
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1 Listen
and
tick
(II).
~
11 8
10
20
40
2 Listen
and
circle...
... Play the recording again for the children to sing the song.
Transcript 10
Point and sing.
1, 1, 1
1, 1, 1
1 apple
1, 1, 1
2, 2, 2
2, 2, 2
2 apples
2, 2, 2
Optional activity
ã Play the song again.
ã ... Colours
10 white Colours
11 desk School things
12 chair School things
13 crayon School things
14 pencil School things
15 notebook School things
16 plane Toys
17 puppet Toys
18 robot Toys
19 ... Toys
21 mum Family
22 dad Family
23 brother Family
24 sister Family
25 grandma Family
26 grandpa Family
27 happy Feelings
28 sad Feelings
29 hungry Feelings
30 thirsty Feelings
31 hot...
...
Elementary English for Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
Characters
Leo: Receptionist ... to express the time of day and then your name.
For example: Plaza Hotel, good morning. Leo speaking.
b) Say the time of day first, the name of the business and then your name.
For ... name of the business and then your name. Finally, ask the caller how you can help
them.
For example: Good morning. Plaza Hotel. Leo speaking. How can I help you?
Idioms and expressions
...