... value for the time the customer allots for the call Customers today are willing to trade you time for solutions or additions to their bottom line They are not willing, however, to have their busy ... Energized Customer The Assured Customer The Kind Customer Personality Matches and the Phone Salesperson The Phone Salesperson’s Quick-Reference Extra: The Salesperson Customer Match The Payoff ... almost smell the money Move to Phone Selling Success Outside salespeople may be reluctant to move away from the security of their surefire, face- to -face winning ways But the reality is that the cost...
Ngày tải lên: 31/05/2014, 01:56
... hope they hit the sweet spot in the call, the point at which they realize the customer is going to buy The very best don’t rely on just talent or clever quips to get sales; they monitor themselves ... your customers right to the competitor The customer won’t tell you he did not receive the e-mail or call to give you the opportunity to follow up It is your responsibility to call and make the connection ... friends told me that they specifically bought their house so that their kids could go to the top elementary school in Atlanta After moving, they found out that the realtor lied about the school...
Ngày tải lên: 28/06/2014, 21:20
Selling to Anyone Over the Phone phần 1 potx
... Selling to Anyone Over the Phone: ‘ The tips and suggestions in Selling to Anyone Over the Phone made a big impact on everyone in our group We’ve changed the way we interact with one another and ... Selling to Anyone Over the Phone, you will learn the tips and finer points of phone selling as you become more skillful at using the phone to: ▲ Focus the customer’s attention on your call ▲ Get the ... enduring whatever the weather offers on any given day, trying to fill the dead time of waiting Add this to the expense of travel anywhere and you have a high cost of faceto -face sales But phone...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 2 doc
... hope they hit the sweet spot in the call, the point at which they realize the customer is going to buy The very best don’t rely on just talent or clever quips to get sales; they monitor themselves ... your customers right to the competitor The customer won’t tell you he did not receive the e-mail or call to give you the opportunity to follow up It is your responsibility to call and make the connection ... and getting them to speak with you on the phone This allows you to get into the game, so that you have the potential to make a sale To this, you need to retrain your mind to be quiet, to concentrate...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 3 ppt
... Ov er the Phone sound abrupt in a way that would scare away the fainthearted They use the distance of the phone to their advantage But to the victor go the spoils with this one, because these ... taking it a step further, beyond the mere agreement Play out with the customer the mechanics of how the sale is going to happen The customer may need to act by a certain date to meet budget guidelines, ... pressure from the salesperson These are the hardest customers to sell over the telephone Even though you have satisfied all the possible impediments to a close, he or she will likely still want to see...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 5 docx
... who avoid the extra movements required to reposition the body to use only the dominant hand (Another reason to invest in a hands-free headset!) The Payoff Whatever method you use to make the most ... as other obstacles such as alternate contact media will help you fast track to your contacts Once you get to your customers, you have the opportunity to what you best—sell to anyone over the ... new product to a potential new market and you have no history of sales with that type of customer The new customers might be the ones that will contribute the most to your growth History is gone...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 6 docx
... your calls, so as not to pester the customers Since these people are more introverted, they don’t want to be overly pressured in your calls A good phrase to use with these customers is ‘‘at your ... well—as long as the music was in the C key One had an amazing voice and stood out above all the others, never missing a note and dominating the sound And then there was the final one, the person everyone ... same time, you don’t want to create an opportunity for the customer to cancel either Most customers are inclined to want to cancel because salespeople are not a priority in their work lives Interruptions...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 7 docx
... different to a customer and affect your ability to listen to the subtleties in the call In addition, these subtle changes in your tone and inflection are heard by the customer on the other end, thereby ... begin the process of guiding the customer to making his or her own buying decision That’s right Today’s customers don’t want to be told what to buy This process involves you leading the customer to ... one attempts to outdo another In a duet, like the one from the musical mentioned here, the two singers soon stop the back-and-forth of separate lines and begin to sing together They harmonize...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 9 pot
... remember to check in with your customers Check In In face- to -face sales calls, we have the ability to read the nonverbal cues, to see what benefits have hit home Over the phone, it is impossible to ... advantage to the customer unless you have specifically tied the benefit to the customer’s business Customers won’t tell us if we’ve missed, rather they will just tune out The check-in allows us to find ... is too long, especially over the phone, and the salesperson just risked the customer checking out Since they can’t see you, customers have to focus harder to understand you Long spiels are too...
Ngày tải lên: 10/08/2014, 07:21
Selling to Anyone Over the Phone phần 10 potx
... carefully to the customer’s tone and pause frequently to pull the customer’s comments into the conversation V סVerify that what you are presenting are, indeed, the right ideas to suit your customer’s ... callback to reiterate the solidness of the product and to appeal to the E ’s real motivator— recognition Assured Since A s see themselves as innovators and live by taking risks, these customers ... the sale over the phone Uncover real needs and connect benefits to the customer’s unique situation throughout the qualifying process and your customers will make their own decisions based on the...
Ngày tải lên: 10/08/2014, 07:21
An english-vietnamese cross-cultural study of keeping face at the first encounter
... for the authors aim to get results to design the DCT, also the other part of the survey questionnaire The MCQ consists of 20 suggested topics The informants are asked to put a tick (v) in the ... about work, they use 24.53% for PPS 1-Notice, attend to H, the same as to their equal-powered but less to their lower-powered one They show more their interest, consideration to their higherpowered-business ... and loss of face is a consequence in the communication In the social meetings of the human beings, the participants their best to communicate with their positive face which reflects their values...
Ngày tải lên: 07/11/2012, 14:54
Improving the factors to enhance sales activities at the website www.khoadaotao.vn
... information of the customers he or she tends to approach by access the website of customers or the information of customer on the website of AMICA’s competitors For example, the competitors of the website ... customers of the website www.khoadaotao.vn,; therefore, the salespeople should be define the customers by seeking the information related to the them to have the understanding about the customer they ... the website However, the customers often use the services of the website one time and not keep their use in the second time The sales force often fails to convince the customers to repeat the...
Ngày tải lên: 22/08/2013, 15:48
Overview of the PSTN and Comparisons to voice over IP
... open defined interfaces and are widely deployed into the packet infrastructure One of the jobs of the call-control protocol is to tell the RTP streams where to terminate and where to begin Call-control ... carry these features from end to end in the PSTN The following list includes a few of the popular custom calling features commonly found in the PSTN today: • • • Call waiting—Notifies customers ... received, and then place the call after the line is free Call return (*69)—Enables users to quickly reply to missed calls A majority of these features are possible due to the use of SS7 and the IN Many...
Ngày tải lên: 30/09/2013, 05:20
Levinas and the face of the other
... constitutes the other’s face The high presence of the face- to -face yields to the ritardando of a mere after -face The other enters through a back-door Levinas emphasizes again the corporeality of the ... Levinas and the face of the other 75 The ‘there’ has no distance to the ‘here’ For me, as the speaker, being ‘there’ means being elsewhere, being there where I am not, and the other is just there where ... Corresponding to that, the nakedness of the face, which is extended to the nakedness of the whole body (ti 74), does not mean that there is something behind the masks and clothes the other wears, it rather...
Ngày tải lên: 01/11/2013, 10:20
Tài liệu Module 1: Introduction to Exchange 2000 and the Web Storage System pdf
... Directory Module 1: Introduction to Exchange 2000 and the Web Storage System 11 # Introduction to the Web Storage System Topic Objective To list the topics related to Introduction to the Web Storage ... Introduction to Exchange 2000 and the Web Storage System Web Storage System Overview Topic Objective To show a representation of the Web Storage System in Exchange 2000 Lead-in The Web Storage System ... Module 1: Introduction to Exchange 2000 and the Web Storage System # Developmental Features of the Web Storage System Topic Objective To list the topics related to Web Storage System Application...
Ngày tải lên: 11/12/2013, 14:15
Tài liệu How To Acquire Customers On The Web pptx
... of the revenue from the sale back to the affiliate That gave member Web sites the inducement they needed to join the program and provided them with an important opportunity to make money on the ... Typically, the affiliate then controls the content and placement of the ad An open program encourages appropriate Web publishers to identify themselves to the relevant Web advertisers Since the Web ... into the program Third, and most important, unlike banner ads, revenue-sharing programs are “webby” by nature They build on the interconnections intrinsic to the Web and on the Web s ability to...
Ngày tải lên: 13/12/2013, 14:15
Tài liệu How to use the Web to look up information on hacking ppt
... good places to start? Simply surf over to the Web sites listed at the end of this Guide Not only they carry archives of these Guides, they carry a lot of other valuable information for the newbie ... take the shortcut into hacking They get their phriends to give them a bunch of canned break-in programs Then they try them on one computer after another until they stumble into root and accidentally ... go to jail warning: If you want to take up the sport of breaking into computers, you should either it with your own computer, or else get the permission of the owner if you want to break into...
Ngày tải lên: 23/12/2013, 19:15
Tài liệu The Web Designer’s Guide to iOS Apps: Create iPhone, iPod touch, and iPad Apps with Web Standards (HTML5, CSS3, and JavaScript) pdf
... all the work) The most incredible thing about the iPod is that it’s pared down from a Mac quite drastically Much more Apple not only took away the mouse, they took away the desktop They made the ... in the App Store App Store icon From 34 THE WEB DESIGNER’S GUIDE TO IOS APPS N O T E Sample icon files: Download them from the web! I like sample files, and I bet you do, too ... standards-based web browser There are several other tools in the SDK, too, such as Interface Builder and a variety of diagnostic tools These are not necessary for the apps and methods covered in this book,...
Ngày tải lên: 12/02/2014, 20:20
Tài liệu Báo cáo khoa học: "Learning to Find Translations and Transliterations on the Web" doc
... Thus, we also associate features to each Chinese token (characters or words) to reflect the likelihood of the token being part of the translation We describe how to train a CRF model for identifying ... snippets and identify the translations of the given term The system can potentially be used to assist translators to find the most common translation for a given term, or to supplement a bilingual ... counterpart using the language links) We use the English terms (e.g., Emmy Awards) to query a search engine with the target webpage language set to the target language (e.g., Chinese), biasing the search...
Ngày tải lên: 19/02/2014, 19:20
Tài liệu Báo cáo khoa học: "Organizing Encyclopedic Knowledge based on the Web and its Application to Question Answering" ppt
... general, the performance of QA systems are evaluated based on coverage and accuracy Coverage is the ratio between the number of questions answered (disregarding their correctness) and the total ... related to technical terms collected from the Class II examination in the autumn of 1999 The objective here is not only to evaluate the performance of our QA system itself, but also to evaluate the ... resources, the accuracy was noticeably improved, and the coverage was comparable with that for the Nichigai dictionary On the other hand, in the case where random choice was performed, the Nichigai...
Ngày tải lên: 20/02/2014, 18:20