english for tourism course outline
English for Tourism and Hospitality 1
... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES ... Guest Jack: Guest The story Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three nights at the Plaza Hotel. Language Point - Introducing ... day and then your name. For example: Plaza Hotel, good morning. Leo speaking. b) Say the time of day first, the name of the business and then your name. For example: Good morning,...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 2
... 6. Are you paying by __________ _________Professor Webber? 3. Language practice - Asking for Clarification Read the following short dialogues out loud. 1. A: 8869 6719 9908 6683...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 3
... Practise saying this chant out loud. Can I help? Can I help? Can I help you? Of course, of course Of course, Madam I’ll see what I can do. Answers: 2. 1) at 2) on 3) in 4) at 5) in 6)...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 4
... d. They are both on level nine. 5. Have you seen Mr Webber? e. No thanks. We’re just waiting for someone. 6. Excuse me. I need to book a taxi. f. Both of the buses will be here in 10 minutes. ... Practise saying this chant out loud. Is there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! ...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 5
... Cabaret. It is very _____________. 3. I can _______________ the Golden Lotus. It is _____________ for its seafood. 4. If you ________ to listen to music while you eat, I ___________ the Pearl...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 6
... Chicken is b quite filling. 3 The Stir Fry c with our guests. 4. The Steamed Vegetables are enough for d rather hot. 5 The Beef in Black Bean Sauce is e has mushrooms, tofu and garlic. 3. Language ... interesting ___________________________________________________________________________ 4. room / comfortable ___________________________________________________________________________ 4. The ... moment. 2) I am very well thank you. 3) The film was quite interesting. 4) The room is very comfortable. ...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 7
... Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: ... cold. A: I’m sorry. I’ll see to it straight away. A: Is everything OK? B: I’ve been waiting for 25 minutes and my meal hasn’t arrived yet. A: I’m sorry. I’ll see to it right away. Grammar...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 8
... Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: ... bill then pays for their meals. Pronunciation Below are some models for ‘Would you like’ questions. When we say would you, it sounds like one word instead of two. In spoken English, the ... another way of saying, ‘Let me check’. When Mona asks what the extra $2 is for, Jean says, “Let me see. Ah, that’s for the use of the towels”. Here are some other examples of ‘Let me see’...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 10
... Elementary English for Tourism and Hospitality LESSON 10 – Giving Directions STUDY NOTES Characters Leo: ... personal questions. For example, questions about age, marital status, income and family may be too personal for some Australians. Below are some model questions that are suitable for small talk. ... take about half an hour. We’ll see you on Thursday. You’ll be here in time for dinner. They’ll wait for you in the lobby. That’ll be ten dollars thanks. ...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 11
... (formal) bathers (informal) cossie (informal) jeans pyjamas (formal) p j’s (informal) jim jams (informal) shorts sunglasses (formal) sunnies (informal) shades (informal) ... is used for two or more items or plural nouns. The following nouns are all plural in English. Some Australian slang, (informal language) has also been included. bathing costume (formal) ... Elementary English for Tourism and Hospitality LESSON 11 – Shopping STUDY NOTES Characters Mona: Guest Mai: Shop Assistant The story Mona is shopping for a shawl. She is...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 12
... the dialogues with a friend. 1 A: That’s $150. How will you be paying for that? B: _____________, thank you. A: Of course. Would you like a ___________? B: Yes please. 2 A: This is a...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 13
... Elementary English for Tourism and Hospitality LESSON 13 – The Tour Guide STUDY NOTES Characters Leo: ... Today Yesterday Tomorrow The day before yesterday In a couple of days Last week In a few days Last month Next week Last year In a fortnight In two weeks Next month ... Mona: Guest Jack: Guest The story Mona and Jack want to employ a tour guide. They ask Leo for a recommendation. Language Practice – If you like “If you like” is used to soften a suggestion....
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 14
... dictionary. allow assure brochures different explain follow management qualification spare tourism uniform wear 2. Vocabulary - Hospitality jobs Without looking at the previous page, match ... a tour and provides them with information. 3. A receptionist c. provides advice about holidays and takes bookings. 4. A kitchen hand d. cooks meals for guests. 5. A manager e. cleans ... cleans the kitchen, washes the dishes and assists the chef. 9. A room attendant i. get drinks for guests. 3. Grammar - Question tags Complete the following question tags. Use the models...
Ngày tải lên: 05/11/2012, 09:52
English for Tourism and Hospitality 15
... ___________________________________________________________________________ 2. opens days and goes two tonight festival for the ___________________________________________________________________________ 3. Friday ... Answers: 2. 1) The tour is on at three this afternoon. 2) The festival opens tonight and goes for two days. 3) The parade starts at 3 p.m. on Friday 3. 1) The museum has some exciting exhibits....
Ngày tải lên: 05/11/2012, 09:52
