english for personal assistaants 12

... A proposal is written for the readers not for the writer When you write a proposal in English, you’ll need to know the readers’ competence in the English language Writing for a global audience ... all aspects of the proposed concept clearly and quickly First and Foremost/The concept When you have received the information for a proposal from someone else, i.e., you are not the original author ... from the business sector Local, regional, & national activity points to the need for formal ITT/EPD training for teachers of Business Studies No national strategy exists to provide them with...

Ngày tải lên: 08/08/2014, 09:20

... you’re right English M: In my opinion, it’s too late English F: Good point English M: You’ve got a point there English F: Yes, I agree but perhaps English M: I see what you’re saying but… English ... trai bà ta English M: I see what you’re saying but… Tôi hiểu điều cô nói mà… English F: To a certain extent I agree… Tôi đồng ý mức đó… Nào thử tập nói câu vừa số cách diễn tả khác English F: ... thật nhã nhặn để biểu lộ quan điểm khác biệt English M: I’m afraid I can’t agree Tôi e đồng ý English F: I’m against that because… Tôi không ưa điều vì… English M: I can’t support that because… Tôi...

Ngày tải lên: 22/12/2013, 19:17

... Light English for Personal Assistants This Book is dedicated to Ginni’s son Wulfy and her mother Christa Annie Broadhead | Ginni Light English for Personal Assistants The essential handbook for ... trade descriptions etc cited in this publication are part of the law for trade-mark protection and may not be used free in any form or by any means even if this is not specifically marked Cover design: ... for Personal Assistants The essential handbook for doing business internationally Bibliographic information published by Die Deutsche National Bibliothek Die Deutsche National Bibliothek lists this...

Ngày tải lên: 08/08/2014, 08:22

... letter of reference 127 127 128 Contents 15 Conference invitations and requests for abstracts, cards for various occasions · · · · · · · · · · · · · · · · · ... 123 125 Covering letters 125 Writing a letter of reference – Tips for writing a letter ... 118 118 119 120 14 Writing CVs with impact, covering letters, and letters of reference · · · · · · · · 122 How you prepare to write a CV? 122 How you write...

Ngày tải lên: 08/08/2014, 08:22

... July 20XX The full details of our TOMATO SPECIAL including discounts for cash sales 10 Look forward to receiving your order for tomatoes in the very near future ᭿ Task This sentence is over-long, ... this information Exercise is good for you – everyone should exercise – it keeps you fit and healthy and reduces stress – it can help you keep your weight down, relieve depression, and is good for ... responsible for updating the database (3) ., at the end of the month, when most people want replacements from the stores, and (4) require information from the database, he is unable to perform both...

Ngày tải lên: 08/08/2014, 08:22

... convenient for her to join us at the meeting Meeting her is very useful for us all so we are very pleased by this Sorry about this confusion, but the new plan is for the best I or my Personal Assistant ... Telephoning in English 17 Karl Braun, your boss, has asked you to phone Ana on his behalf to inform her that the meeting will take place in Rome and to persuade her to come Before you make the ... changed yet again Karl Braun, your boss, hands you this email – his English is not great – and asks you to put it into good English and send it off to the marketing managers You know that your...

Ngày tải lên: 08/08/2014, 08:22

... common form of written communication We tend to transfer our communication style from our native language to a foreign language This can throw up cross-cultural issues as email is an instant form ... email is an instant form of communication and is often far less formal stylistically than writing a letter For example, if we forget to maintain the relationship by just getting straight down ... Great isn’t it? He’s such a pain Look forward to seeing you at the conference and don’t forget to bring the presentation on team building with you A Thanks for the info Did you know he’s my brother-in-law?...

Ngày tải lên: 08/08/2014, 08:22

... teamwork is important for all kinds of multi-cultural teams, as it creates the basis for ongoing personal relationships, trust, and mutual understanding The added challenge for teams of international ... you booked and your company paid for When the visitor is about to leave, they tell you that the service in the hotel was appalling – their toilet didn’t function for two days out of the three they ... communication styles As you can see from the information in the article above, Germans tend to be more direct in their communication style than other nationalities, for example, the British who favour a...

Ngày tải lên: 08/08/2014, 08:22

... good idea to reflect on what you know about that culture Therefore, don’t be surprised if your Italian counterpart likes to chat a bit before getting down to business or if your Dutch colleague gets ... important function of the English language because it helps you to build a relationship with your interlocutor It facilitates international relations at every level Look, for example, at the level ... talk about anything – you should avoid personal and hot topics such as sex, politics, religion, and money These topics, as in any other cultures, you reserve for close friends Be an active listener...

Ngày tải lên: 08/08/2014, 09:20

... to respond to requests for help: May I Can I Shall I (for you) Could I Would you like (me to) I can for you, if you’d like me to ᭿ Task Respond to these requests for help: ᭿ I need to send ... look forward to hearing from you again Yours sincerely PA to Ms Z ᭿ Task 10 Your English colleague tells you that, as you feared, your email is far too formal Write it again using more informal ... touch So, on your return, you decide to write her an email Unfortunately, the emails you usually write are very formal and so you ask an English colleague to have a look at what you’ve written below...

Ngày tải lên: 08/08/2014, 09:20

... nature of the task Expressions for getting something done ᭿ Task Are the following expressions authoritative or negotiating in tone? Put A for authoritative or N for negotiating next to each one ... responsibility, they become accountable to you for the outcome When a team member becomes accountable for a task, the team leader, in turn, is responsible for supporting the team member with resources ... the team? For example, if someone is already working on financial matters, would the new task fit into this existing area of work? ᭤ Who has enough time and a workload which allows for additional...

Ngày tải lên: 08/08/2014, 09:20

... conference Work out your costs How much is needed for fixed costs, for example, the venue hire, speakers’ fees and so on Then calculate the amount needed for variable costs, such as additional hotel ... conference Work out your costs How much is needed for fixed costs, for example, the venue hire, speakers fees and so on Then calculate the amount needed for variable costs such as additional hotel ... prepared the following talk and because it’s in English you’ve decided to write it out in full Organising a conference Once the target audience and goals for the conference have been established, you’ll...

Ngày tải lên: 08/08/2014, 09:20

... Complaining by telephone Strategy for complaining E Appeal for help G Acknowledge other’s opinion before stating own H Play your final card – your compromise I Number ... call Propose solution and appeal for help again F 51 Sympathise The phone call PA: This is Susanna Krueger here from Elektra and I’m phoning about the arrangements for the trade fair in London starting ... good, certainly ᭤ Always look for solutions and be prepared to compromise ᭤ Be aware of the culture of the person you are talking to In some cultures it’s hard for people to back down; they lose...

Ngày tải lên: 08/08/2014, 09:20

... take 62 ᭿ Proposals and reports Task The following phrases are too informal for a business proposal Rewrite them in more formal English What I want to in this proposal is I want to talk about the ... to be drawn from these facts is that For the above-mentioned reasons Recommending It is, therefore, felt/believed/apparent that would be suitable/ideal for It would (not) be advisable/advantageous/practical/wise ... importantly, interestingly, significantly ᭤ the addition of information/points ᭤ contrast (See Appendix A, page 157, for further information on linking words) The conclusion To end a proposal,...

Ngày tải lên: 08/08/2014, 09:20

... the CEO and have been asked to chair a meeting for all support staff to inform them of the move and to answer any questions The meeting will last for hours and will take place in Meeting Room ... accompanied by the relevant background information ᭿ Task You are based in London Your company has grown in size over the last few years and is, therefore, opening a second office not too far ... ensure the group doesn’t settle for the first thing that they can agree on because they find it painful to go on disagreeing with each other ᭤ offer opportunities for quieter members to participate...

Ngày tải lên: 08/08/2014, 09:20

... me that /I would say that Asking for opinions – to one person What’s your position on this, Ms X?/I’d be interested to hear your views on this, Mr Y Asking for opinions – to a group What’s the ... asked for your opinion on the proposed change at a meeting – express your opinion backed up by your reasons Minutes Generally, after each meeting minutes are distributed to the participants and forwarded ... scrutinise the content Moreover, you want to reread it to see, for example, if the text is well-organised, and if the transitions (for example, linking words) between sentences and/ or paragraphs...

Ngày tải lên: 08/08/2014, 09:20

... (literally) scale want innovation for loyalty talk to the innovators innovator to learn more visit: * Radio Frequency Identification Technology Read Appendix B, page 158, for the basic rules of punctuation ... words before, or you’d only vaguely heard of them, but weren’t absolutely sure what they mean ᭿ Task Put each of these words: blog, vlog, metaverse, folksonomy, podcast, in the gap before its ... distributing multimedia files, such as audio programs or music videos, over the Internet for playback on mobile devices and personal computers (Definitions from wikipedia.com) If you come across new words...

Ngày tải lên: 08/08/2014, 09:20

... knowledge of customer wants with recent technology platforms to provide products for our customers With this attributes we want to make superior value for our customs and shareholders but not compromising ... saying in English which goes Sorry is the hardest word to say This is strange because many non-native speakers of English believe the opposite – that it’s the easiest word to say because English ... to the following prompts I’m really sorry the refreshments weren’t ready in time for the morning coffee break for your meeting with Richard Gosh, I seem to be late again, sorry I’m sorry, they...

Ngày tải lên: 08/08/2014, 09:20

... apologise for May I/we I/We would like to I/We offer extend my our sincere profound apologies for Please accept my our sincere profound apologies for Accepting blame I/We accept responsibility for ... Dear Mr X I am writing formally in response to your letter of the 25th October following our earlier conversations regarding the content Let me once again apologise to you personally that you have ... Jackson The problem was unfortunately (4) by a problem with our Internet banking which is the method by which payments are made to clients This problem took some time for X Bank to resolve and...

Ngày tải lên: 08/08/2014, 09:20

... Company XYZ and my name’s Helga Braun As you may know, I’m responsible for organizing this Office Congress and I’d like to thank you for giving me the opportunity to talk to you about the two-day program ... the point size at least 18 ᭤ try to limit the number of words you put on a slide to a maximum of 12 – 20 if you can ᭤ use only one main idea per slide ᭤ have a compelling action title ᭤ avoid talking ... Action titles of slides ᭿ Task Write a simple, clear, and unambiguous title for slides dealing with these contexts People who are aged between 21 – 35 are finding it increasingly...

Ngày tải lên: 08/08/2014, 09:20