... late January 2003, Mollie Anderson, the DAS Director Designee, asked for a
benchmark to measure customer satisfaction before DAS implementation and after DAS
implementation. The benchmark would ... DAS Customer Satisfaction Survey Report
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Executive Summary
Introduction
As of this writing, the Department of Administrative Services (DAS) is in the proposal ... the committee which included employees
from the four and a half DAS involved agencies (DGS, ICN, ITD, IDOP, IDRF), as well
as non -DAS involved departments (DOT and DHS) to provide feedback.
...