design the user experience

Why the User Experience of Enterprise Software sucks and what you can do about it

... considerations in the workplace.” out of 10 people recalled the last time they saw a product they just had to have, and it was because of the design of the product IEEE STUDY $1,000,000,000 THE AMOUNT ... INTERFACE REDUCES USER SUPPORT REQUESTS Source: WHY HAVE ENTERPRISE SOFTWARE VENDORS #FAILED WITH USER EXPERIENCE? THE BUYER & THE USER ARE NOT THE SAME PERSON ENTERPRISE SOFTWARE USERS ARE A CAPTIVE ... BIG IDEAS THE USER EXPERIENCE OF THE SOFTWARE THAT RUNS YOUR BUSINESS IS AS IMPORTANT AS ANY OTHER MAJOR TECHNOLOGY DECISION YOU MAKE THE ENTERPRISE IS BECOMING CONSUMERIZED EXPERIENCE DESIGN IS...

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Visualising the User Experience by Gran Robinson

Danh mục: Thiết kế - Đồ họa - Flash

... we describe what users do? Visualise the experience • Show every step to complete a task • Show every click • Preview the experience - see and feel how everything flows together ... methodology • For designing, communicating and evaluating user interfaces • • Getting feedback as early as possible Fast Prototyping life-cycle Prototyping life-cycle The more cycles the better Agile ... Agile design mantra: fail early, fail often "If you’re not failing now and again, it’s a sure sign you’re not doing anything very innovative." Woody Allen No designer is an island Fellow designers...

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Sub saharan african healthcare the user experience

Danh mục: Tổng hợp

... Novartis The focus of this study is on the user experience: How aware are patients of the causes of and cures for their diseases, and how well are they served by the healthcare providers in their ... that they are in the bottom quarter of earners in their countries, 21% that they are in the middle half, 41% that they are in the top quarter, and 19% preferred not to say In addition to the survey, ... and 30, 27% in their 30s, 26% in their 40s, 15% in their 50s, and 7% 60 or over As discussed in the text, the sample is better educated than the region’s population as a whole The maximum educational...

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Quantifying the user experience practical statistics for user research jeff james sherri

Danh mục: Quản trị kinh doanh

... Total User User User User X X X X X X X X 2 User User Total Proportion X X X X X X 14 0.67 0.167 0.33 0.167 p = 0.47 Note: The X’s represent users who encountered a problem For example, user encountered ... determine which design is superior, you count the number of users who were presented with each design and the number of users who clicked through For example, if 1,000 users experienced Design A and ... five users might experience the same problem with a design Understanding the actual percent of users affected by the problem can guide the prioritization of problems and reduce some of the skepticism...

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Quantifying the user experience

Danh mục: Quản trị kinh doanh

... Total User User User User X X X X X X X X 2 User User Total Proportion X X X X X X 14 0.67 0.167 0.33 0.167 p = 0.47 Note: The X’s represent users who encountered a problem For example, user encountered ... determine which design is superior, you count the number of users who were presented with each design and the number of users who clicked through For example, if 1,000 users experienced Design A and ... five users might experience the same problem with a design Understanding the actual percent of users affected by the problem can guide the prioritization of problems and reduce some of the skepticism...

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User Experience Re-Mastered Your Guide to Getting the Right Design- P7

Danh mục: Thiết kế - Đồ họa - Flash

... entire user experience, the developers paid special attention to the sliding panel In the ﬁrst round of testing, none of the six evaluators opened the panel When asked whether they had seen the ... During the evaluation session, you will record the start time of the task and the end time You then subtract the start time from the end time to calculate the time spent on the task by the participant ... on the part of the user They make the UI, and hence the system, less usable for its target users To help you identify the usability defects, we have listed some of their characteristics in the...

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User Experience Re-Mastered Your Guide to Getting the Right Design- P8

Danh mục: Thiết kế - Đồ họa - Flash

... speed up the interaction for the expert user such that the system can cater to both the inexperienced and experienced users Allow the users to tailor frequent actions Aesthetic and minimalist design ... system enhance the quality of his or her experience The user is treated with respect The design reﬂects the user s professional role, personal identity, or intention The design is aesthetically pleasing ... into the table for the purposes of illustration For the example task, because the defect is related to the ﬁrst action of the task and the task cannot be accomplished until the user chooses the...

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User Experience Re-Mastered Your Guide to Getting the Right Design- P9

Danh mục: Thiết kế - Đồ họa - Flash

... Accelerators – unseen by the novice user – may often speed up the interaction for the expert user such that the system can cater to both the inexperienced and experienced users Allow the users to tailor ... system enhance the quality of his or her experience The user is treated with respect The design reﬂects the user s professional role, personal identity, or intention The design is aesthetically pleasing ... Privacy The system helps the user to protect personal or private information – that belonging to the user or to the user s clients 355 356 User Experience Re-Mastered: Your Guide to Getting the Right...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P1 ppt

Danh mục: Thiết kế - Đồ họa - Flash

... each of the 17 concepts, the users were shown the four possible icons and asked to choose the one they preferred The subjective score for an icon was the user rating for the ﬁrst test and the proportion ... further (Optional) The group votes on the best ideas and then prioritizes them further at the end of the session or at a separate session Two efﬁciency tests were conducted In the ﬁrst test, users ... of users Figure 1.3 shows the user cube” of the three main dimensions6 along which users’ experience differs: experience with the system, with computers in general, and with the task domain The...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P2 pdf

Danh mục: Thiết kế - Đồ họa - Flash

... from the pop-up menu,” the user must the following: Locate the pop-up menu named “Country” Move the cursor to the menu Press the mouse button Locate the appropriate country from the list Move the ... will be using the site, and how they interact with the other users of the site in the course of their overall job responsibilities? We need to consider the pages that a single user will navigate ... decomposing the user s tasks is iterative and involves the following steps: Identify the primary user goals List the steps that a user must perform to accomplish the goals Improve the procedure After the...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P3 pdf

Danh mục: Thiết kế - Đồ họa - Flash

... INTERNAL USERS’ EYES The technique itself can open the eyes of internal users to the problems with the way the site is currently designed The participants from the Web project team (the internal users) ... CHAPTER When the participants had sorted all the cards, we gave them the colored cards and asked them to name each of their groups We also asked them to place the groups on the table in the approximate ... realize for themselves both that they could put themselves into the users’ frame and that, once in that frame, they could see how the users would want the site to be organized Letting the internal...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P4 pptx

Danh mục: Thiết kế - Đồ họa - Flash

... it [There is] little support to the idea that designing is the same under all circumstances, and the methods proposed by design theorists are just as diverse as are their descriptions of the design ... downplay, the value or importance of the other creative activities that are part and parcel of any of these other functions I am just not referring to these activities when I use the term design. ” THE ... accessible to the businessperson as the designer because I think that the designer’s efforts will be for naught if the executive and product manager don’t understand the how and what of the designer’s...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P5 ppt

Danh mục: Thiết kế - Đồ họa - Flash

... critical in keeping the personas in the lexicon over the long term Many of the senior executives still reference the Sales-Sleuth even though they can’t remember the name Sally (they replace Sally ... CHAPTER Ask these experts to read the foundation documents and point out things that don’t match their experience with these users Again, make revisions as appropriate to the personas so that they best ... requirements deﬁne the user experience and usability requirements needed for user adoption of the software They are generally derived from any combination of the following: user research, task...

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Tài liệu User Experience Re-Mastered Your Guide to Getting the Right Design- P6 docx

Danh mục: Thiết kế - Đồ họa - Flash

... sets the scene for the whole site, the most challenging Web page to design is the home page The home page has two main functions: ■ ■ It tells the users where they are It tells the users what the ... of designing a Web site ■ ■ ■ How the Web pages are structured in relation to the tasks the users want to carry out and the natural organization of the information How to tell users where they ... browsing, the structure of the data will need to be reﬂected in the structure of the site, but this is not necessary if the users know precisely what they want For example, if the users of a...

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Designing the Experience - User Experience Design Guide

Danh mục: Thiết kế - Đồ họa - Flash

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Tài liệu Designing the iPhone User Experience ppt

Danh mục: Kỹ thuật lập trình

... development: the coding, the marketing, the customer support All of the elements must come together Designing the iPhone User Experience will help you tackle the user experience part of the iPhone ... into the book details, let’s quickly review some design terminology User experience design and user- centered design are most synonymous with the book’s overarching goals: • User experience design ... Designing the iPhone User Experience Download from www.wowebook.com This page intentionally left blank Download from www.wowebook.com Designing the iPhone User Experience A User- Centered...

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Effective UI: The Art of Building Great User Experience in Software docx

Danh mục: Hệ điều hành

... assume that they understand the user well enough or that their interests are the same as their users’ interests, or they underestimate the significance of the role the product plays in their customers’ ... the scenes, which leave the user to wonder about the reliability of the product and the safety of the data he’s entrusting to it This, once again, injures the user s ability to benefit from the ... used the same data and underlying “backend” systems, but one had a modern UI design, and the other had a design that suggested the product was older When the users of the kiosks were asked whether...

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building the realtime user experience

Danh mục: Kỹ thuật lập trình

... users to navigate to the right URL; the website must contact the user wherever that user may be The paradigm has shifted from a website-centric model, where the website was at the center of the ... from the server If the server wants to send additional messages to the user after the data has been pulled down, it just waits and queues them up until the client makes another request The idea ... only the location of the Atom feeds The result of the active.users API call will give us various pieces of information about recently active users One of these fields will be the URL to the Atom...

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killer ux design[electronic resource] create user experiences to wow your visitors

Danh mục: Đại cương

... introduction to user experience design UX design is an approach that starts by understanding the behavior of the eventual users of a product, service, or system It then seeks to explore the optimal ... nondigital experiences Designing for user- product experiences that occur nondigitally is often referred to as experience design, with the term customer experience sometimes used to refer to the sum ... have bombed because they’ve failed to consider the user in the design and development process The earlier that users likely to be using your products evaluate your designs, the less likely it...

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It is the little things: Creating great user experiences

Danh mục: Thiết kế - Đồ họa - Flash

... first is we had to know the differences bet ween these platforms (iPad, Android, Windows Phone, Blackberry) The second is that we had to understand how to make a great user experience across platforms ... you can make the argument that digital is better because you can carry around thousands of them with ease Thursday, January 12, 12 There were things that we needed to understand The first is ... Thursday, January 12, 12 What brings me here today is my day job As I was having this terrible experience with the library I was just starting in on my first Thursday, January 12, 12 HTML Thursday, January...

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