counselling coaching and mentoring

... needs and the encouragement of risk taking for greater contributions EXECUTIVE COACHING EXECUTIVE OR PERSONAL COACHING Executive coaching is a benefit to senior level management While mentoring and ... understanding the variety of work, planning and problem solving - Understanding how people learn, develop and improve - Providing leadership in real learning and systems improvement - Understanding ... consistent relationships and understanding of roles and competencies required Evaluations take place during and at conclusion of formal programs • Develop resources for formal mentoring programs -...

Ngày tải lên: 15/05/2017, 10:53

... gesture and completely unable to prevent the exploitation and eradication of most of the native inhabitants of the new lands Over the course of the next 12 years, she and her husband Ferdinand ruled ... of as normal human wisdom, as described and defined by Sternberg and Baltes and Staudinger, and Executive Wisdom, which is implied by Plato and Confucius and made explicit in the five cases presented ... ability to see essences and understand contexts, be in touch with themselves, and be intuitive, diplomatic, and empathic; judgment and communication skills; awareness, astuteness, and comprehension;...

Ngày tải lên: 08/03/2014, 16:20

... make sure that the handout is well spaced out and not full of writing – use plenty of white space; give the handout a title (and date of the latest version); use diagrams and graphics where these ... further techniques you will find useful in supporting team members, that is, counselling, advising and supporting, and mentoring 4.1 Objectives When you have worked through this workbook you will ... Activities 38 and 39 on pages 74 and 75, which ask you to think about the coaching needs of your team members xi Workbook introduction Activity 42 on page 79, which asks you to evaluate a coaching...

Ngày tải lên: 31/03/2014, 15:21

... feedback and coaching work? The myths of ‘constructive criticism’ and ‘one-size-fits-all’ Coaching isn’t just about passing on our wisdom I talked to Jenny and she agreed to be coached, so we had a coaching ... Observing and analysing behaviour to pinpoint development needs 81 14 How you give feedback and come to a shared understanding of the issues? Giving neutral ‘cause and effect’ observations and agreeing ... feedback and coaching work? The myths of ‘constructive criticism’ and ‘one-size-fitsall’ 30 vii CONTENTS Why, even when my coaching works, does it not improve performance? Targeting the right area and...

Ngày tải lên: 31/03/2014, 15:21

... 0-8144-7385-7 ISBN-13: 978-0-8144-7385-6 Mentoring in business Employees Coaching of Employees—Counseling of Employees—Training of I Title II Title: Coaching, counseling and mentoring HF5385.S76 2007 658.3Ј124—dc22 ... responsibilities’’ with good rea1 INTRODUCTION son: coaching, counseling, and mentoring are very much a part of a manager’s job and have always been so The demands on organizations, however, have made ... literature would suggest that the confusion is only semantic, with coaching confused with counseling or mentoring, and mentoring confused with coaching or counseling But the confusion goes deeper All managers...

Ngày tải lên: 21/06/2014, 03:20

... her behavior and attitude, and over the short term there had been improvements And then the problems began again Because he had worked with her so long, knew her husband and kids, and even went ... development, and they describe coaching as a means of addressing specific performance problems There are others who consider counseling as one element of coaching (they throw mentoring into the coaching ... work, you may become angry and frustrated and burnt out In time, you may lose your selfconfidence This could affect your own job performance and others’ perception of you And lastly, consider this:...

Ngày tải lên: 21/06/2014, 03:20

... work isn’t appreciated, to a perceived lack of status, and to a demand for more opportunities for visibility and involvement in problem solving and decision making Counseling for Violations of the ... concern Write down the specific verbal and physical behaviors and actions that concern you Check, too, the frequency of such misconduct and its impact on workflow and colleagues’ performance When you ... about the department prophesizing doom and gloom • Jokesters There are jokes and good-natured laughter, and then there is barbed humor that wounds co-workers and members of management, including...

Ngày tải lên: 21/06/2014, 03:20

... her mother’s last day there, and she was introduced to ‘‘Bob Andrews, my boss and mentor.’’ WHAT MENTORING CAN DO TO HELP HIGH ACHIEVERS AND YOU 165 Faith’s husband wasn’t the only person with ... cooperation from key managers Let’s look at a typical mentoring relationship and how it develops: the case study of Bob and Faith BOB AND FAITH: THE MENTORING RELATIONSHIP IN PRACTICE Faith had been ... Erik SANDY: AVERTING PROBLEMS THROUGH MENTORING Both Chan and Clint reported to Sandy Lester, head of the marketing division for Acme Assets, a California-based financial services firm, and both...

Ngày tải lên: 21/06/2014, 03:20

... excellence and outstanding performance; and shared responsibility for decisions and implementation These aspects of coaching aren’t capes you put on when it is convenient but discard and replace ... [holding three- and four-page letters in his hands]: Nothing is really wrong You have all the facts right, and your ideas 52 COACHING are good But these letters are too long and wordy Let me ... abilities, and knowledge they need to succeed That’s not so likely to occur when empowerment is part of a coaching effort to boost individual and organizational effectiveness, since training and development...

Ngày tải lên: 21/06/2014, 13:20

... her behavior and attitude, and over the short term there had been improvements And then the problems began again Because he had worked with her so long, knew her husband and kids, and even went ... development, and they describe coaching as a means of addressing specific performance problems There are others who consider counseling as one element of coaching (they throw mentoring into the coaching ... work, you may become angry and frustrated and burnt out In time, you may lose your selfconfidence This could affect your own job performance and others’ perception of you And lastly, consider this:...

Ngày tải lên: 21/06/2014, 13:20

... dressed in a suit and was at work a half hour ahead of schedule Now I’m lucky if he’s only a half hour late And he seems to have one shirt and one pair of pants and to wear them each and every day ... Linda a hand.’’ By asking questions and listening carefully to the replies—demonstrating his interest in her comments both by his remarks and by body movements, such as leaning toward Gloria and nodding ... employee’s performance, and his records showed that Lisa took anything he said as a reprimand and became argumentative in response She had also been in arguments with co-workers and other managers...

Ngày tải lên: 21/06/2014, 13:20

... counseling, and maybe even the need for coaching an employee, if they begin early by mentoring for performance management their average and better-than-average staff members The third and final section ... available both resources and contacts inside and outside the organization; and influence the powers that be to promote them when a vacancy opens up The Growing Interest in Mentoring Mentoring is a trend ... Despite the increase in mentoring relationships, there continue to be misunderstandings about mentoring For instance, many articles about mentoring focus only on the mentor’s coaching role, but that...

Ngày tải lên: 21/06/2014, 13:20

... asked for help Sandy: How would you ask him to co-lead the project? And so that meeting and subsequent meetings went Few of the questions that Sandy raised in her first meeting and in subsequent ... Sandy had with Clint and Chan She asked her friend questions both to calm her and to get her to consider her various options and the consequences of each Ultimately, Taylor went to her boss and ... years and ultimately moved up to take Sandy’s job when she was promoted to senior management On the other hand, Chan, despite his close ties to Acme, left two years after his meeting with Sandy,...

Ngày tải lên: 21/06/2014, 13:20

... excellence and outstanding performance; and shared responsibility for decisions and implementation These aspects of coaching aren’t capes you put on when it is convenient but discard and replace ... [holding three- and four-page letters in his hands]: Nothing is really wrong You have all the facts right, and your ideas 52 COACHING are good But these letters are too long and wordy Let me ... abilities, and knowledge they need to succeed That’s not so likely to occur when empowerment is part of a coaching effort to boost individual and organizational effectiveness, since training and development...

Ngày tải lên: 21/06/2014, 21:20

... her behavior and attitude, and over the short term there had been improvements And then the problems began again Because he had worked with her so long, knew her husband and kids, and even went ... development, and they describe coaching as a means of addressing specific performance problems There are others who consider counseling as one element of coaching (they throw mentoring into the coaching ... work, you may become angry and frustrated and burnt out In time, you may lose your selfconfidence This could affect your own job performance and others’ perception of you And lastly, consider this:...

Ngày tải lên: 21/06/2014, 21:20

... dressed in a suit and was at work a half hour ahead of schedule Now I’m lucky if he’s only a half hour late And he seems to have one shirt and one pair of pants and to wear them each and every day ... Linda a hand.’’ By asking questions and listening carefully to the replies—demonstrating his interest in her comments both by his remarks and by body movements, such as leaning toward Gloria and nodding ... employee’s performance, and his records showed that Lisa took anything he said as a reprimand and became argumentative in response She had also been in arguments with co-workers and other managers...

Ngày tải lên: 21/06/2014, 21:20

... counseling, and maybe even the need for coaching an employee, if they begin early by mentoring for performance management their average and better-than-average staff members The third and final section ... available both resources and contacts inside and outside the organization; and influence the powers that be to promote them when a vacancy opens up The Growing Interest in Mentoring Mentoring is a trend ... Despite the increase in mentoring relationships, there continue to be misunderstandings about mentoring For instance, many articles about mentoring focus only on the mentor’s coaching role, but that...

Ngày tải lên: 21/06/2014, 21:20

... her mother’s last day there, and she was introduced to ‘‘Bob Andrews, my boss and mentor.’’ WHAT MENTORING CAN DO TO HELP HIGH ACHIEVERS AND YOU 165 Faith’s husband wasn’t the only person with ... cooperation from key managers Let’s look at a typical mentoring relationship and how it develops: the case study of Bob and Faith BOB AND FAITH: THE MENTORING RELATIONSHIP IN PRACTICE Faith had been ... Erik SANDY: AVERTING PROBLEMS THROUGH MENTORING Both Chan and Clint reported to Sandy Lester, head of the marketing division for Acme Assets, a California-based financial services firm, and both...

Ngày tải lên: 21/06/2014, 21:20

... asked for help Sandy: How would you ask him to co-lead the project? And so that meeting and subsequent meetings went Few of the questions that Sandy raised in her first meeting and in subsequent ... Sandy had with Clint and Chan She asked her friend questions both to calm her and to get her to consider her various options and the consequences of each Ultimately, Taylor went to her boss and ... years and ultimately moved up to take Sandy’s job when she was promoted to senior management On the other hand, Chan, despite his close ties to Acme, left two years after his meeting with Sandy,...

Ngày tải lên: 21/06/2014, 21:20

... direct report and discuss his or her mentoring the individual Such involvement will MENTORING TRAPS TO AVOID 211 clarify the roles and responsibilities of everyone involved in the mentoring relationship ... also with your own boss and other managers, and even bring you to the attention of senior management for all the wrong reasons Even before coaching, counseling, and/ or mentoring, there is a major ... by coaching all your employees, counseling your poorer performers in order to turn their behavior around, and mentoring your superstars to keep them shining than to stand with your peers and...

Ngày tải lên: 21/06/2014, 21:20