cisco unified ip ivr datasheet

Cisco Unified Contact Center Express Solution Reference Network Design

Cisco Unified Contact Center Express Solution Reference Network Design

Ngày tải lên : 26/10/2013, 23:15
... packages Unified IP IVR and Unified QM. Unified IP IVR and Unified QM are primarily used with Cisco Unified Contact Center Enterprise (Unified CCE) . Unlike Unified CCX, the Unified IP IVR and Unified ... Releases provided by Cisco Unified Intelligent Contact Management Enterprise (Unified ICME), Unified ICME combined with either Unified IP IVR or Unified QM and Cisco Unified CallManager, make up the Unified ... of Unified CCX, Unified IP IVR, and Cisco Agent Desktop. For more information about these Cisco products, refer to the online product documentation available at Cisco. com. • Unified IP IVR...
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Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx

Tài liệu Cisco Unified Contact Center Express Solution Reference Network Design docx

Ngày tải lên : 10/12/2013, 16:15
... not just Unified CCX, but also Cisco Unified IP IVR (Unified IP IVR) . (Note that Extended Services is no longer offered as part of Unified CM since Cisco CRS 3.5 releases.) Unified IP IVR is ... PG IP IVR IP IVR IP IVR 1-2 Cisco Unified Contact Center Express Solution Reference Network Design, Release 6.0(1) Chapter 1 Cisco Unified Contact Center Express Overview and Packaging Unified ... to Unified CCX. Unified CCX then invokes the appropriate script. PG PG core PIM ACMI Unified ICME Unified ICME Unified CCX Unified CCX site 142306 PIM PG core PG core PG VRU PIM Unified IP IVR CM PIM CTI Svr PG PIM PG core PG Unified...
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Cisco press   IP telephony unveiled(2004)

Cisco press IP telephony unveiled(2004)

Ngày tải lên : 15/01/2014, 16:48
... CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering ... Zimbabwe Copyright © 2003 Cisco Systems, Inc. All rights reserved, CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, ... documents for CallManager, IP phones, and other Cisco IP Telephony products. She is a co-author of Cisco CallManager Fundamentals (ISBN: 1-58705-008-0), Developing Cisco IP Phone Services (ISBN:...
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Tài liệu Cisco Unified Communications: Unifying Communications Infrastructure ppt

Tài liệu Cisco Unified Communications: Unifying Communications Infrastructure ppt

Ngày tải lên : 17/01/2014, 06:20
... practical skills and tips that you can immediately put to use. CVOICE – Cisco Voice over IP v5.0 QoS – Implementing Cisco Quality of Service CIPT 1 – Cisco IP Telephony 1 CIPT 2 – Cisco IP Telephony ... experience. Cisco Call Manger 5.0 introduced session-initiation protocol (SIP) line-side support for the 7900 series IP phones , as well as, 3rd party SIP phones. SIP adds capabilities to the Cisco ... 1 CIPT 2 – Cisco IP Telephony 2 GWGK – Implementing Cisco Voice Gateways and Gatekeepers IPTT – Cisco IP Telephony Troubleshooting UCSAE – Cisco Unified Communications System Admin/Engineer Our...
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Tài liệu Cisco Unified Communications Unifying Communications Communications Infrastructure docx

Tài liệu Cisco Unified Communications Unifying Communications Communications Infrastructure docx

Ngày tải lên : 17/01/2014, 09:20
... experience. Cisco Call Manger 5.0 introduced session-initiation protocol (SIP) line-side support for the 7900 series IP phones , as well as, 3rd party SIP phones. SIP adds capabilities to the Cisco ... the use of a Cisco unified presence server (CUPS) in the environment. Presence indicators will be reflected in the speed dials and directories of the SIP enabled phones. The Cisco Unified Personal ... mails. Cisco Unity is a unified messaging platform that is capable of integrating with the existing messaging infrastructure and a Cisco Fax Server to provide a unified inbox. The...
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Cisco Press 2000 - Voice over IP Fundamentals

Cisco Press 2000 - Voice over IP Fundamentals

Ngày tải lên : 14/09/2012, 11:42
... (earth) or a 41 Voice over IP Fundamentals Copyright Information Copyright© 2000 Cisco Press Cisco Press logo is a trademark of Cisco Systems, Inc. Published by: Cisco Press 201 West 103rd ... players. 32 Readers familiar with IP networking might want to skip Chapter 7, " ;IP Tutorial." Similarly, voice-networking experts might want to skip Chapter 3, "Basic Telephony ... "Voice over IP Configuration Issues," and Chapter 15, "Voice over IP Applications and Services," cover the functional components of using Cisco gateways to deploy a VoIP network....
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IVR trong công nghệ thoại IP

IVR trong công nghệ thoại IP

Ngày tải lên : 17/09/2012, 11:23
... Khoa Mạng máy tính & Truyền thông – Đại học Công Nghệ Thông Tin Môn: Công nghệ thoại IP HAI…” Tại đây tùy vào thuê bao nhấn phím 1 hoặc 2 sẽ được chuyển đến quay số người cần gặp tương...
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Tài liệu mở rộng quản trị mạng IP Routing Route Selection in Cisco Routers

Tài liệu mở rộng quản trị mạng IP Routing Route Selection in Cisco Routers

Ngày tải lên : 13/11/2012, 11:22
... changing the administrative distance. Cisco − Route Selection in Cisco Routers Cisco − Route Selection in Cisco Routers Table of Contents Route Selection in Cisco Routers 1 Introduction 1 Processes ... 3 Making Forwarding Decisions 3 IP Classless 4 Summary 5 Tools Information 6 Related Information 6 Cisco − Route Selection in Cisco Routers i Route Selection in Cisco Routers Introduction Processes ... isn't Cisco − Route Selection in Cisco Routers The remote site router is configured like this: interface Serial 0 ip address 10.1.2.2 255.255.255.0 ! interface Ethernet 0 ip address...
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Cisco Press 2000 - Voice over IP Fundamentals - Voice over IP Fundamentals

Cisco Press 2000 - Voice over IP Fundamentals - Voice over IP Fundamentals

Ngày tải lên : 30/09/2013, 05:20
... Versus IP Phone Call Summary References 9. Quality of Service 5 Voice over IP Fundamentals Copyright Information Copyright© 2000 Cisco Press Cisco Press logo is a trademark of Cisco ... Australia 2 Readers familiar with IP networking might want to skip Chapter 7, " ;IP Tutorial." Similarly, voice-networking experts might want to skip Chapter 3, "Basic Telephony ... "Voice over IP Configuration Issues," and Chapter 15, "Voice over IP Applications and Services," cover the functional components of using Cisco gateways to deploy a VoIP network....
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