... to meet consumer needs This chapter examines features of customer relationship management (CRM) as implemented on the Internet (eCRM) and the mobile channel (mCRM) from the customer’s perspective ... customer needs It seems more effective to use the mobile channel for retention of a small number of frequent and loyal customers who have mobile needs For e- commerce sites that emphasize complex ... United Airlines provides a more complete range of mobile services to meet the needs of its mobile customers Therefore, the mobile channel supplements, rather than substitutes, the Internet channel...
Ngày tải lên: 21/12/2013, 20:15
... development of e- commerce among SMEs? The following are the more relevant areas for government intervention with respect to SME uptake of e- commerce:64 E- SME Development The market ultimately drives ... B2B e- commerce? B2B e- commerce is simply defined as e- commerce between companies This is the type of e- commerce that deals with relationships between and among businesses About 80% of e- commerce ... the value of e- commerce Most SMEs in developing countries have not taken up e- commerce or use the Internet because they fail to see the value of e- commerce to their businesses Many think e- commerce...
Ngày tải lên: 14/02/2014, 04:20
Governing Electronically E-Government and the Reconfiguration of Public Administration, Policy and Power potx
... Some of the e- government case studies represent recent innovations (for example, online interactive portals), whereas some are more mundane and longer standing (for example, databases) Some have ... used ‘Electronic government’ had one magazine, four academic and three news items, and ‘digital government’ had two magazines, one academic and no news items The origin of the term e- government’ ... permits and licences Much The Governmentality of E- government 35 early e- government literature tended to equate e with internet, seemingly in complete ignorance of other electronic ICTs used...
Ngày tải lên: 06/03/2014, 06:21
Tracking Industrial Energy Efficiency and CO2 Emissions potx
... compared to reference year 2004 Only 50% of the estimated potential system/life cycle improvements have been credited except for motor systems The global improvement potential includes only energy ... Worrell (Ecofys, Netherlands) We thank the IEA Member country government representatives, in particular the Committee on Energy Research and Technology, the End-Use Working Party and the Energy Efficiency ... Table 1.1 as “sectoral improvements”, e. g cement, and as “systems/life cycle improvements”, e. g motors and more recycling Improvement options in these two categories overlap somewhat Also system/life...
Ngày tải lên: 09/03/2014, 01:20
e-Health and the Elderly: How Seniors Use the Internet for Health Information pot
... employer, working part-time for an employer, are you retired, or are you not employed for pay? Self-employed 11 Full-time for an employer 25 Part-time for an employer Retired 46 Not employed Homemaker ... Internet, please tell me if you agree or disagree with each statement Here’s the (first/next) one… (INSERT READ AND RANDOMIZE) READ FOR FIRST ITEM THEN AS NECESSARY: Do you agree or disagree (with ... I read you a list of things people sometimes on the Internet, please tell me if you have ever done any of the following online Have you ever… (READ ITEMS AND RANDOMIZE) or not? Yes Not online...
Ngày tải lên: 14/03/2014, 17:20
E-Commerce and Consumer Goods A Strategy for Omnichannel Success doc
... manufacturers that successfully create and execute e- commerce strategies that include all these e- commerce channels and foundational elements will be the category leaders in fast-emerging and valuable ... structure best suited for successful implementation THE E- COMMERCE IMPERATIVE E- commerce has already transformed a number of industries, including consumer electronics, apparel, and entertainment ... these solutions will not become e- commerce buyers, the time they spend online will influence their offline purchases The consumer health and beauty categories are experiencing the fastest online...
Ngày tải lên: 16/03/2014, 11:20
Consumer market study on the functioning of e-commerce and Internet marketing and selling techniques in the retail of goods potx
... choice between Member States; • The level of development of e- commerce in the various Member States, and the overall measurements of consumer confidence and willingness to engage seem to be related ... of e- commerce in the various Member States, and the overall measurements of consumer confidence and willingness to engage seem to be related A recent consumer empowerment survey which takes into ... the EU ⇒ Recommendation – Address the challenges of mobile e- commerce Mobile commerce has high potential for e- commerce trade expansion, and may make switching between different sales channels...
Ngày tải lên: 23/03/2014, 08:21
Project/programme monitoring and evaluation (M&E) guide doc
... the intended results of a project/programme and how we can measure their progress, we can better manage a project/programme and determine whether a difference has genuinely been made for the people ... collection methods and tools Project/programme feedback form template Complaints log Staff/volunteer performance management template Individual time resourcing sheet Project/programme team time ... Measurement bias results from poor data measurement – either due to a fault in the data measurement instrument or the data collector Sometimes the direct measurement may be done incorrectly, or the...
Ngày tải lên: 30/03/2014, 01:20
Báo cáo khoa học: "Memory-Efficient and Thread-Safe Quasi-Destructive Graph Unification" pptx
... difference in speed between processors and memory, reducing the memory footprint may compensate for the loss of performance to some extent Symmetric Multi Processing Smallscale desktop multiprocessor ... with the offset for the new nodes Because we derive the offsets from index values associated with nodes, we need to compensate for a difference between the index of the shared node and the index it ... changes to the These results are scaled to reflect the speedup relative to the tests run on the other machine algorithm were required For more details on the multi-processor implementation, see...
Ngày tải lên: 31/03/2014, 04:20
brennen c.e. cavitation and bubble dynamics
... below the maximum superheat prediction For example, the estimated temperature of maximum superheat at atmospheric pressure is about 300°C and the maximum that has been attained experimentally ... have little effect on the experiments in this temperature range because the thermal weaknesses are larger Figure 1.4, taken from Skripov (1974), presents typical experimental values for the average ... word suggested by Froude), and the phenomenon has been a subject of intensive research ever since because of the adverse effects it has on performance, because of the noise it creates and, most surprisingly,...
Ngày tải lên: 24/04/2014, 16:46
the b2b social media book [electronic resource] become a marketing superstar by generating leads with blogging, linkedln, twitter, facebook, e-mail, and more
... 4: Set action items following the experiment Example: If objectives are met, plan a second Facebook contest and expand the percentage of the team’s time dedicated to Facebook If objectives are ... make it easier to make sure you are completing the steps to marketing superstardom You Want More Examples? Many social media books are filled with interviews and examples of social media success ... leads on a limited budget that helps fuel the sales team Unfortunately, this hard work and diligence often goes underappreciated Seventy-three percent of chief executive officers (CEOs) believe...
Ngày tải lên: 29/05/2014, 21:25
e-learning and the science of instruction proven guidelines for consumers and designers of multimedia learning, third edition
... instructor-paced and content invariant, requiring all learners to proceed at the same pace and review the same content Computers represent one of the most flexible media options, as they support media elements ... testing equipment you see in the shop to take and record measurements The shop computer links the learner to actual online reference resources and the telephone offers testing hints When the learners ... learners to solve a problem and learn from its solution, they impose more mental load than the directive architectures Therefore, they are generally more appropriate for more experienced learners...
Ngày tải lên: 30/05/2014, 23:00
hands-on guide to the red hat exams elektronisk ressurs rhsca [i.e. rhcsa] and rhce cert guide and lab manual
... those who have taken the exams, I believe the amount of experience presented in Table P-1 would be required for each exam Table P-1 Experience Recommended for the Red Hat Exams Exam Years of Experience ... most of these commands and characters will make more sense Step Use the echo command to output some text to a file: # echo “This is some sample text” > file_example Normally, the echo command just ... lines beginning with the letter S: # grep ^S file_example Search for the word “me” Skip me Step Find any line that ends in the word me: # grep me$ file_example Skip me and me Step Find all lines...
Ngày tải lên: 31/05/2014, 00:46
encyclopedia of e-commerce, e-government, and mobile commerce
... the Encyclopedia of E- Commerce, EGovernment, and Mobile Commerce Subsequently, the two-volume Encyclopedia of E- Commerce, E- Government, and Mobile Commerce includes more than 200 entries highlighting ... applications, and experiences related to e- commerce, e- government, and mobile commerce technologies To provide the most comprehensive, in-depth, and up-to-date coverage of issues, technologies, and applications ... categories: • • • Concepts, Trends, and Challenges: Entries under this category deal with the fundamental and emerging concepts related to e- commerce, e- government, and mobile commerce Entries in...
Ngày tải lên: 01/06/2014, 09:15
cross-country analysis of the effects of e-banking and financial infrastructure on financial sector competition a schumpeterian shift
... (bill payments), and person to business to employee, and business government payments to government payments Investment and brokerage services Employee pension management Loan application and approval ... 1996) and fledgling banking systems were seen as monetary means to achieve the government's development objectives Consistent with this conception, many of these same governments actively repressed ... 2008) Experience in Developed Markets Electronic banking and e- money are thriving in certain developed and transition markets Given the growth in e- banking and payments, the Committee on Payment and...
Ngày tải lên: 03/06/2014, 00:59
Báo cáo hóa học: "Epigenetic change in E-Cardherin and COX-2 to predict chronic periodontitis" pptx
... hypermethylated primers for each gene were used for PCR The sense and antisense primers for the hypermethylated E- Cadherin and COX-2 are listed in Table The PCR mixture consisted of 1× PCR buffer [20 mM Tris-HCl ... periodontitis-free subjects obtained at random from Hong Kong Red Cross between September 2004 and March 2007 to represent a controlled population These control cases were matched and compared with disease ... cancer may share the same pattern of genomic and epigenetic changes Methylation contributes to chronic inflammation, periodontal disease might be a marker of a susceptible immune system or might...
Ngày tải lên: 18/06/2014, 16:20
báo cáo hóa học: " Similar promotion of Aβ1-42 fibrillogenesis by native apolipoprotein E ε3 and ε4 isoforms" pptx
... bovine serum albumin only (no fetal bovine serum) Apolipoprotein E isoform levels were determined by quantitative immunoblotting of conditioned medium and apolipoprotein E- containing serum standards, ... peer reviewed and published immediately upon acceptance cited in PubMed and archived on PubMed Central yours — you keep the copyright BioMedcentral Submit your manuscript here: http://www.biomedcentral.com/info/publishing_adv.asp ... disseminating the results of biomedical researc h in our lifetime." Sir Paul Nurse, Cancer Research UK Your research papers will be: available free of charge to the entire biomedical community peer...
Ngày tải lên: 19/06/2014, 22:20
báo cáo hóa học:" Aflatoxin levels, plasma vitamins A and E concentrations, and their association with HIV and hepatitis B virus infections in Ghanaians: a cross-sectional study" pdf
... were likely to have been eating food stored at the end of the September to November rainy season of the previous year (harvested December to January) Participants may also have been eating some ... micronutrient deficiencies and immune suppression, and so promote HIV disease progression No studies have examined the association between micronutrient deficiency and aflatoxin exposure among people living ... association between vitamin E and CD4 counts Recent studies in HIV-positive people have associated vitamin E deficiency with decreased immune response, increased viral mutation and, overall, increased...
Ngày tải lên: 20/06/2014, 08:20
Unsteady Aerodynamics, Aeroacoustics and Aeroelasticity of Turbomachines by Kenneth C. Hall, Robert E. Kielb and Jeffrey P. Thomas pot
... are compared These models are representative of cantilever, interlock and welded-pair designs of rotating parts The differences in terms of frequency and mode-shape of the three models are sketched ... symmetry Since this arrangement is cyclically symmetric, each eigenvalue has a complex mode shape that can be represented by two real mode shapes that are commonly called the cosine and sine modes ... cases 3, 6, 7, Comparison of computed and experimental aerodamping coefficient Flutter screening for real modes Before applying fl utter screening to complex modes, real mode screening has been implemented,...
Ngày tải lên: 27/06/2014, 08:20