0

a study on customer relationship management of ila

A study on customer relationship management of ILA = Nghiên cứu về công tác quản trị quan hệ khách hàng của công ty ILA

A study on customer relationship management of ILA = Nghiên cứu về công tác quản trị quan hệ khách hàng của công ty ILA

Quản trị kinh doanh

... situation of Customer relationship management at ILA (c) How to improve Customer relationship management at ILA 10 Significance By reviewing the theory of customer relationship management, this research ... information systematically and have the spare plans to avoid unexpected things 30 CHAPTER ANALYSIS AND ASSESMENT ON CUSTOMER RELATIONSHIP MANAGEMENT AT ILA 2.1 About ILA 2.1.1 Introduction about ILA ... ILA The basic model of CRM contains a set of basic components: (1) A database of customer activity, (2) Analyses of the database, (3) Given the analyses, decisions about which customers to target,...
  • 109
  • 551
  • 1
Khóa luận tốt nghiệp tiếng anh: A Study on the relationship between service quality and customer satisfaction in Hanoi’s tourism

Khóa luận tốt nghiệp tiếng anh: A Study on the relationship between service quality and customer satisfaction in Hanoi’s tourism

Khoa học tự nhiên

... • Availability of food at restaurants Availability of food at place of stay Taste of local food Security • • • Security at tourist spot Security at place of stay Safety of domestic travel (airline, ... Graduate School of Business Administration Thesis A Study on the relationship between service quality and customer satisfaction in Hanoi’s tourism Tran Hong Hanh May, 2014 A Study on the relationship ... from Asia also had relatively high number of respondent are China, Singapore, Japan and Malaysia Others visitors come from Canada, Argentina, This data illustrates that there are wide range of...
  • 81
  • 2,228
  • 13
A study on sales force management the case of Toyota Giai Phong from 2002 to 2006

A study on sales force management the case of Toyota Giai Phong from 2002 to 2006

Quản trị kinh doanh

... salesperson’s personal characteristics, environmental conditions and organizational variables 1.3.3.1 The impact of a salesperson’s personal characteristics on motivation Each salesperson with personal ... Geographical Sales Organization Chief Marketing Executive Advertising Manager Marketing Research Manager General Sales Manager Sales Promotion Manager Western Regional Sales Manager Eastern Regional ... forces management Chapter 2: Analysis of sales forces management at Toyota Giai Phong Chapter 3: Solutions to improve sales force management at Toyota Giai Phong CHAPTER 1: SALES FORCE MANAGEMENT...
  • 80
  • 692
  • 1
A STUDY ON THE STRUCTURAL FEATUES OF ENGLISH NEWS STORY.DOC

A STUDY ON THE STRUCTURAL FEATUES OF ENGLISH NEWS STORY.DOC

Kế toán

... language as well as indicating any change of language and life Because language is a mean of human interaction and people are social beings in a society with specific values, norm and cultural traditions, ... to being a market economy, the people of Vietnam have also gone through various stages, rushing and elbowing their way through to learn an international language as a mean of relating meaningfully ... story Part C is the Conclusion of the study in which I give a summary of major findings, an identification of limitation of the study and an exploration Trinh Thi Ha – K11C the implication for...
  • 62
  • 1,108
  • 5
A study on oral presentation difficulties of second year english majors of phuong dong university in the speaking lessons and solutions

A study on oral presentation difficulties of second year english majors of phuong dong university in the speaking lessons and solutions

Khoa học xã hội

... majors of English Appendix 3: Samples of model presentations Appendix 4: Suggested models of language for an oral presentation Appendix 5: Checklists Appendix 6: Pre-speech Evaluation Form Appendix ... students’ presentation skills, students, teacher(s) and institution should make greater efforts in learning and teaching oral communication skills On the part of the second-year majors, for example, in ... Declaration I declare that this thesis is my own work and has not been submitted in any form for another degree or diploma at any university or other institution of tertiary education Information...
  • 6
  • 3,592
  • 99
A STUDY ON THE STRUCTURAL FEATUES OF ENGLISH NEWS STORY

A STUDY ON THE STRUCTURAL FEATUES OF ENGLISH NEWS STORY

Quản trị kinh doanh

... is newspaper that is the most typical mean of indicating language as well as indicating any change of language and life Because language is a mean of human interaction and people are social beings ... ‘renovation” to being a market economy, the people of Vietnam have also gone through various stages, rushing and elbowing their way through to learn an international language as a mean of relating ... system of language is a part of shared cultural knowledge of social groups, and ways of communicating are an important part of the observable behavior of people in social groups It is clear that...
  • 62
  • 377
  • 0
A STUDY ON IMRPOVING SPEAKING SKILL OF THE 1ST YEAR STUDENTS OF PRE INTERMEDIATE LEVEL AT FPT UNIVESITY THROUGH GROUP WORK

A STUDY ON IMRPOVING SPEAKING SKILL OF THE 1ST YEAR STUDENTS OF PRE INTERMEDIATE LEVEL AT FPT UNIVESITY THROUGH GROUP WORK

Khoa học xã hội

... about For example, group work can dramatically increase the amount of talking for individual students, encourage border skills of participation, cooperation and negotiation, promote learner autonomy ... Such conversation could readily be the part of group work activity as well - Interpersonal (dialogue): carries out more for the purpose of maintaining social relationship than the transmission of ... facts and information These conversations are a little trickier for learners because they can involve some or all the following factors: a casual register, colloquial language, emotionally changed...
  • 40
  • 1,026
  • 2
A study on oral presentation difficulties of second year english majors of phuong dong university in the speaking lessons and solutions

A study on oral presentation difficulties of second year english majors of phuong dong university in the speaking lessons and solutions

Khoa học xã hội

... an arousing presentation Next, a persuasive presentation is to motivate a belief, an evaluation, or a specific course of action It is basically evaluative and prescriptive A convincing persuasive ... background information; discuss alternatives analyze their advantages and disadvantages encourage audience participation, questions and suggestions show interest in audience response At last, ... The draft questionnaire was an adaptation of a variety of sources drawn from literature on the field of problems of learning English as a second language (see Chandrasegaran, 1981; Bock, 2000;...
  • 45
  • 3,321
  • 31
a study on awareness and implementation of csr in a multinational companies operating in vietnam

a study on awareness and implementation of csr in a multinational companies operating in vietnam

Sư phạm

... Trade Organizations ASEAN Association of Southeast Asian Nations IMF International Monetary Fund APEC Asia - Pacific Economic Cooperation ASEM Asia - Europe Meeting VCCI Chamber of Commerce and ... there are many critical case and scandals concerning about CSR such as case of Vedan Company, Thanh Cong Company, Sabeco Song Lam Company and Tung Khuang Company It can be consider as the result of ... response of management' s attitude toward of CSR 4.2.1.2 Implementation of CSR As a multinational company operating in Vietnam, Dutch Lady realizes the importance of CSR and considers it as one of...
  • 91
  • 795
  • 1
a study on impacts and effectiveness of abc costing method as a cost effective measurement in coal industry

a study on impacts and effectiveness of abc costing method as a cost effective measurement in coal industry

Sư phạm

... based on the advantages of these methods, the affects on the decisions of managers can be obvious As a result, the author of this thesis hopes that the empirical study of advantages and disadvantages ... Plant-level control variables Based on the analysis above, there are six control variables that the author wants to analyze to clarify the correspondence between ABC and the manufacturing capability ... familiar with a new costing method also takes time and money, therefore before making the final decision about adopting ABC or not, managers always take into account all of related information...
  • 64
  • 512
  • 0
Báo cáo hóa học:

Báo cáo hóa học: " A Study on Field Emission Characteristics of Planar Graphene Layers Obtained from a Highly Oriented Pyrolyzed Graphite Block" potx

Hóa học - Dầu khí

... electrons are emitted from the graphene tip creating an electron current that can be modulated on and off Fig Fabrication process of graphene sheets using a mechanical exfoliation method The graphene ... vacuum chamber, two tungsten tips were located on the graphene sample; one was contacted directly to the sample and grounded as a cathode, and the other was placed an arbitrary distance, d, apart ... field-emitting nanodevice based on the planar form of graphene potentially allows for top-down CMOS compatible process flows, an advantage for potential industrial fabrication of electronic devices For applications...
  • 4
  • 353
  • 0
Báo cáo khoa học:

Báo cáo khoa học: "A study on the immunocytochemical localization of neurofascin in rat sciatic nerve" doc

Báo cáo khoa học

... major form in adult brain and is present at specialized membrane domains including nodes of Ranvier and axonal initial segments, and an alternative form of 155 kD neurofascin localizes in paranodal ... adhesion molecules (CAMs) play an important role in both the initiation and signaling of axon-glial contact Among them, neurofascin is a chick neurite-associated surface glycoprotein implicated ... in rat sciatic nerve, we propose that neurofascin may be a plasmalemmal integral protein of Schwann cell in the paranode and plays some important roles for the maintenance of axo-glial junctions...
  • 5
  • 430
  • 0
Báo cáo sinh học:

Báo cáo sinh học: "A study on the minimum number of loci required for genetic evaluation using a finite locus model" pptx

Báo cáo khoa học

... conditional mean minimizes the mean square error of prediction, and because selection based on the conditional mean maximizes the mean of the selected candidates [2, 13], the conditional mean ... Elston-Stewart type algorithms, this relationship is exponential whereas for MCMC methods a linear relationship can be maintained by sampling genotypes one locus at a time The exact number of quantitative ... evaluations obtained from the same data sets METHODS 2.1 Notation Consider a trait determined by N segregating quantitative trait loci (QTL) with two alleles at each locus in a population of...
  • 20
  • 346
  • 0
gherghina et al - 2014 - a study on the relationship between cgr and company value - empirical evidence for s&p [cgs-iss]

gherghina et al - 2014 - a study on the relationship between cgr and company value - empirical evidence for s&p [cgs-iss]

Tổng hợp

... commercial ratings change annually to take market trends into account, while academic ratings are similarly constructed for each year While commercial ratings use large databases consisting of multiple ... compensation (pay based on performance, non-performance based pay, use of equity, equity risk mitigation, remuneration of non-executive administrators, termination, controversies), audit (external auditor, ... (book value of assets - book value of equity + market value of equity) and the book value of the assets EVAdj The value of a company if it was the object of an acquisition (Enterprise Value), adjusted...
  • 12
  • 497
  • 0
A STUDY ON HYPERCOMPETITION THE CASE OF VMS FROM 2005 TO 2007

A STUDY ON HYPERCOMPETITION THE CASE OF VMS FROM 2005 TO 2007

Kinh tế

... ii LIST OF ABBREVIATIONS TECH: technology MBA: Master of Business Management ID: Identify WTO: World Trade Organization BTA: Bilateral Trade Agreement BCC: Bilateral Corporation Contract FDI: ... is aware that today’s companies are fast at copying each other’s advantages Therefore, the advantage is only temporary, but if you are constantly innovative you will have temporary advantages all ... petitive advantages that make the op pon en ts’ advantages irrelevant by m oving to com pete in another arena • Long-term sustainable advantage and profits are possible, but on ly as long as all the...
  • 77
  • 490
  • 0
a study on vietnamese - english translation of construction texts = nghiên cứu việc dịch việt - anh các tài liệu chuyên ngành xây dựng

a study on vietnamese - english translation of construction texts = nghiên cứu việc dịch việt - anh các tài liệu chuyên ngành xây dựng

Khoa học xã hội

... translation Literal translation Faithful translation Semantic translation I.1.2.1 Word for word translation TL emphasis Adaptation Free translation Idiomatic translation Communicative translation ... “construction and installation” and “implementation” II.2 Problems related to translation of a construction texts II.2.1 Problems related to translation of lexical items As a matter of fact, the translator‘s ... manner, or the content without the form of the original Usually it is a paraphrase much longer than the original I.1.2.8 Adaptation translation Adaptation translation is the freest form of translation...
  • 100
  • 1,039
  • 1
A study on improving the quality of human resource in Quang Ninh province customs department

A study on improving the quality of human resource in Quang Ninh province customs department

Kinh tế

... most of employees have been allocated to the border area and Inspection Team due to high pressure on labour quantity here About management of labour qualit}\ all-aspect qualifications of labour ... structure and labour quality management TABLE OF CONTENTS ACKNOWLEDGEMENTS ABSTRACT , IIZZ""'""'"'"' List of illustrations List of table List of Abbreviations INTRODUCTION o g ZZZ.9 i Rationale ii ... quantitive norms above, it considers other qualitative norms displaying ability and quality of workers They displav in tradition of patriotism, tradition of national culture and civilization and...
  • 107
  • 683
  • 0
A study on enhancing the competitiveness of Vietnam bank for Agriculture and rural development

A study on enhancing the competitiveness of Vietnam bank for Agriculture and rural development

Quản trị kinh doanh

... unique and a valuable organizational culture or brand name It also may be social complexity such as nterpersonal relationships, trust, and friendship among managers, suppliers, and customers Finally, ... trade Michael held that competitive advantage and comparative advantage were closely linked and mutually supportive with competitive advantage developing on the basis of comparative advantage and ... of a business or a nation while comparative advantage was represented by natural resources, labor and environmental conditions which facilitated the business or nation in production as well as...
  • 97
  • 1,085
  • 1

Xem thêm

Tìm thêm: xác định các nguyên tắc biên soạn khảo sát các chuẩn giảng dạy tiếng nhật từ góc độ lí thuyết và thực tiễn khảo sát chương trình đào tạo của các đơn vị đào tạo tại nhật bản khảo sát chương trình đào tạo gắn với các giáo trình cụ thể tiến hành xây dựng chương trình đào tạo dành cho đối tượng không chuyên ngữ tại việt nam điều tra đối với đối tượng giảng viên và đối tượng quản lí điều tra với đối tượng sinh viên học tiếng nhật không chuyên ngữ1 khảo sát thực tế giảng dạy tiếng nhật không chuyên ngữ tại việt nam khảo sát các chương trình đào tạo theo những bộ giáo trình tiêu biểu nội dung cụ thể cho từng kĩ năng ở từng cấp độ xác định mức độ đáp ứng về văn hoá và chuyên môn trong ct mở máy động cơ lồng sóc mở máy động cơ rôto dây quấn các đặc tính của động cơ điện không đồng bộ đặc tuyến mômen quay m fi p2 đặc tuyến tốc độ rôto n fi p2 động cơ điện không đồng bộ một pha từ bảng 3 1 ta thấy ngoài hai thành phần chủ yếu và chiếm tỷ lệ cao nhất là tinh bột và cacbonhydrat trong hạt gạo tẻ còn chứa đường cellulose hemicellulose chỉ tiêu chất lượng theo chất lượng phẩm chất sản phẩm khô từ gạo của bộ y tế năm 2008 chỉ tiêu chất lượng 9 tr 25