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GROUP SEMINAR E-COMMERCE Lecturer: Pham Hong Thanh Class: B09E Group: G GROUP G MEMBERS Huỳnh Dũng Anh Nguyễn Thảo Phương Nhi Nguyễn Tiến Dũng Nguyễn Hoàng Long Ngơ Đình Anh Thư TABLE OF CONTENTS I VIETNAM E-COMMERCE OVERVIEW II ABOUT SHOPEE, TIKI III SHOPEE & TIKI COMPARISON IV CONCLUSION OVERVIEW ABOUT E-COMMERCE IN VIETNAM Ranking of top e-commerce businesses in Q3/2021 in Vietnam ABOUT INTRODUCTION o Founded in 2009 by Forrest Li o First introduced in Singapore in 2015 o Launched on the Vietnamese market on August 8, 2016 ABOUT INTRODUCTION o Founded in 3/2010 in Vietnam o Just available in Vietnam o Starting as a business provides online book selling products o Achieving many achievements BUSINESS MODEL B2C (Business to Customer) is The original model of Shopee Vietnam was C2C Marketplace Now Shopee Vietnam has become a hybrid model when there is also B2C the first model Tiki uses in e-commerce business In early 2017, Tiki switched to the Marketplace model CAPITAL Shopee is backed by SEA, while SEA is owned 40% by Tencent The two largest shareholders of Tiki are JD.com and VNG PRODUCT CATEGORIES Shopee’s most popular product categories include fashion, home and living, and beauty Tiki's featured products are books and electronics SHOPEE & TIKI COMPARISON SIMILARITY OF SHOPEE AND TIKI ❑ Web and app platforms are easy to use, the eye-catching ❑ The main groups of customers are Buyers and Sellers ❑ After-sales promotions services, subsidize DIFFERENCE OF SHOPEE AND TIKI The Variety of Goods Shopee is very diverse Tiki is not much DIFFERENCE OF SHOPEE AND TIKI Quality Goods Besides quality products, there are also poor quality and fake goods on Shopee Tiki's policy is to guarantee 100% genuine goods, otherwise, refunds will be given DIFFERENCE OF SHOPEE AND TIKI Commodity Prices Shopee can be said to have more competitive prices The price of Tiki is quite stable DIFFERENCE OF SHOPEE AND TIKI Promotions/Sales DIFFERENCE OF SHOPEE AND TIKI Payment Methods E - Wallets Both ❑ Cash on delivery (COD) Shopee ❑ Payment by domestic ATM card (Internet Banking) ❑ Pay by credit/debit card Tiki DIFFERENCE OF SHOPEE AND TIKI Delivery Shopee Tiki DIFFERENCE OF SHOPEE AND TIKI Customer Service Shopee DIFFERENCE OF SHOPEE AND TIKI Customer Service Tiki DIFFERENCE OF SHOPEE AND TIKI CONCLUSION Each e-commerce site like Shopee and Tiki since its inception has its own development strategies so as not to mix in the big e-commerce arena If you buy books, electronics, like certainty and stability, Tiki gives priority If the product is a super bargain, experiencing the feeling of activity when shopping, Shopee gives priority Thanks Does anyone have any questions? ... Payment by domestic ATM card (Internet Banking) ❑ Pay by credit/debit card Tiki DIFFERENCE OF SHOPEE AND TIKI Delivery Shopee Tiki DIFFERENCE OF SHOPEE AND TIKI Customer Service Shopee DIFFERENCE... DIFFERENCE OF SHOPEE AND TIKI Customer Service Tiki DIFFERENCE OF SHOPEE AND TIKI CONCLUSION Each e- commerce site like Shopee and Tiki since its inception has its own development strategies so as... competitive prices The price of Tiki is quite stable DIFFERENCE OF SHOPEE AND TIKI Promotions/Sales DIFFERENCE OF SHOPEE AND TIKI Payment Methods E - Wallets Both ❑ Cash on delivery (COD) Shopee ❑