The developing intellectual property (ip) services in the global integration context in viet nam during the international joining period 2010 2015

MEIHO UNIVERSITY Graduate Institute of Business and Management MASTERS THESIS The Developing Intellectual Property (IP) Services in the Global Integration Context in Viet Nam during the International Joining Period 2010 - 2015 In partial fulfillment of the requirements for the degree of Masters of Business Administration Advisor: Dr Yi-Cheng Chen Co-advisor: Dr Vo Phuoc Tan Graduate Student: Nguyen Thi Sinh December, 2010 ACKNOWLEDGMENTS I would firstly like to thank Dr Yi-Cheng Chen for providing invaluable feedback throughout the development of my thesis Thank you for the information you gave me It will be very useful in helping me to complete my thesis I also extend my thanks to Dr Vo Phuoc Tan helped me throughout the completion of the thesis By the way, let me thank to professors of HUI University and Meiho University for supporting me in during thesis writing of me Specially, professors of Meiho University , I was very touched by your warm welcome and hospitality when I was in Taiwan to study This helped for my better thesis completely I will always treasure happy memories of my stay An important thing let me to express my thanks to Dr Te and Dr Liu – the principal of two HUI and Meiho Universities for your help in arranging for my class this full useful course I found that knowledge which I studied from Professors of HUI and Meiho University helped me a lot of things in the my life and work I hope it will help me to get with the achievement in future And finally, let me send to thanks to my family and my classmates who shared and helped me very much during process study my thesis One again, thank you very much everybody helped me complete this thesis I The Developing Intellectual Property (IP) Services in the Global Integration Context in Viet Nam during the International Joining Period 2010 - 2015 ABSTRACT As we know, Vietnam’s Economy is developing day after day Vietnam has been estimated as a safe place for investment to foreign investors, not only in economic field but also in political one We also know that Vietnam is a developing country This is true because the economy is healthier now than a decade ago, In that context, businesses of Vietnam and foreign investors played an important role, especially, companies, enterprises, investors in the country and abroad, For keeping process of national economy solid, Vietnamese Government need to havepolicies that encourage businesses in the country and attract foreign investors One of the policies is safe protection of their business activities, and another important problem is to protect intellectual property (IP) right for them, So I am lucky to business about this field and I have seen the importance of IP of nowadays and in future This is also a good chance for my work, a field requesting high specialization skills about IP law At the moment in Vietnam, IP experts are not sufficient to supply for this field While the IP service needs business operations in the society nowadays Beside, Vietnam‘s IP law had been effective, however it still has limits to execution process , so it needs to be more complete in future, With the purpose of researching the concern of companies, enterprises, Investors in protection of their IP right, from that, we draw out lessons for our IP better activities Beside, from the opinion of enterprises given here, it has contributed to the improving better IP law in future With the reasons being put out above, in process to research my thesis, I gave out the questionnaire for businesses relating to the answer of the main problems as follows: Degree concern of businesses about IP and IP service; Degree their know of businesses to our IP operation; Degree their invest of businesses to IP right protection; Businesses‘s difficulty when they apply for IP; Finally, the suggestion of businesses to IP service for it will be better in future II The data of questionnaire from research are collected and processed through the SPSS software so that we are able to know the problems mentioned above In short: Customer development, improving IP law system, training of IP experts source are the purposes of the research of my thesis Keywords: Customer Development, Intellectual Property (IP), IP Service, Global Integration, IP Law III The Developing Intellectual Property (IP) Services in the Global Integration Context in Viet Nam during the International Joining Period 2010 - 2015 Contents ACKNOWLEDGMENTS I ABSTRACT II Contents IV Tables VI Figures VII Chapter1 Introduction 1.1 Background 1.2 Reseearch Motive 1.3 Research Scope and Limitations Chapter Literature Review 2.1 Some Definitions about IP and Some Subjects of IP 2.1.1 Some concepts about IP 2.1.2 IP rights 2.1.3 Some concepts of subjects about IP 2.2 Some IP Service Organizations and IP in Vietnam and Some Other Countries 2.2.1 Some IP service organizations and IP government in Vietnam 2.2.2 Taiwan 11 2.2.3 Japan 13 2.2.4 America 14 2.2.5 Intellectual property in the people's Republicof China 16 2.3 Process of Development IP Laws in Vietnam 17 2.4 Process of Development IP Service in Vietnam 18 Chapter Research Methodology 20 3.1 Research Framework 20 3.2 Research Process 21 3.3 Research Methodology 21 3.3.1 Qualitative method 21 IV 3.3.2 Quantitative method 22 3.4 Questionnaire Design 23 Chapter Research Results and Analysis 26 4.1 Data Analysis 26 4.2 The Concern of Business about IP and IP Service Organization Result 28 4.3 Degree Concern of Investment Business about Their IP Right Protection Result 29 4.4 Degree Concern of Business When Apply for IP Protection Result 30 4.5 Some Suggests of Customers for IP and IP Service Result 30 Chapter Implications, Conclusions and Recommendations 33 5.1 Discussion of Research Result 33 5.2 Research Contributions and Implication 33 5.3 Limitation and Future Research 33 5.4 Conclusion 34 References 35 Attachment 37 V Tables Table 2-1 Organizing Structure of National Office of Intellectual Property of Vietnam Table 2-2 Organizing Structure of IP Service Organizaitions in Vietnam Table 2-3 Organizations of World IP 15 Table 2-4 Some Countries’s Phones of IP Service Office .15 Table 3-1 Questionare 24 Table 4-1 Result on Gender .26 Table 4-2 Result on Age 26 Table 4-3 IP Field 27 Table 4-4 Result of Business Some Provinces in the South 27 Table 4-5 Result Family 28 Table 4-6 Result of Job 28 Table 4-7 Result of Concern of Business of IP 28 Table 4-8 Result of Investment of Business 29 Table 4-9 Result of Business about Apply for IP 30 Table 4-10 Result of Business Concern to Simplify 31 VI Figures Figure 1-1 Chart of Businesses Vietnam 2010 Figure 2-1 Brand Sample .6 Figure 2-2 Patent Sample Figure 2-3 Industrial Design Sample Figure 2-4 The Map Go to Japan Patent Office (Government) 13 Figure 2-5 Patent Certificate Sample of Vietnam Government .19 Figure 3-1 Research Framework 20 Figure 3-2 Research Process 21 Figure 3-3 The Meeting for Survey Research Thesis May 12, 2010 .22 Figure 3-4 The Meeting for Survey Ressearch Thesis May 13, 2010 .22 Figure 3-5 The Meeting for Survey Research Thesis May 14, 2010 .23 VII Chapter Research Results and Analysis 4.1 Data Analysis Frequency Table Gender (01 male, 02 female) Table 4-1 Result on Gender Valid Cumulative Frequency Percent Valid Percent 180 37.5 37.5 37.5 300 62.5 62.5 100.0 Total 480 100.0 100.0 Percent From result of survey, it showed out for us knowing as follow: The table shows that 62.5% is female, the rest male which accounts for only 37.5% attending at meetings Table 4-2 Result on Age Valid Frequency Percent Valid Percent Cumulative Percent 18-24 110 22.9 22.9 22.9 25-39 119 24.8 24.8 47.7 40-50 135 28.1 28.1 75.8 Over 50 116 24.2 24.2 100.0 Total 480 100.0 100.0 The table shows that having 22.9% are at the age of 18 to 24, 24.8% at the 24 to 39,28.1% at the 40 to 50, the rest 24.2% over 50 This result showed that problems of IP concerning of most people who had adult and had career in society‘s Vietnam nowadays This result is also correpondent with our study 26 Table 4-3 IP Field Valid Cumulative Frequency Percent Percent Percent 70 14.6 14.6 14.6 Government Official 98 20.4 20.4 35.0 Director of company 204 42.5 42.5 77.5 Others 108 22.5 22.5 100.0 Total 480 100.0 100.0 Valid Worker Result shows that the majority concern to IP are Director of companies (42.5%), next Government official (20.4%), Worker 14.6 % and others (22.5%) This result is correspondent to the structure of our survey This result also showed out that has a lot of companies concern to IP field as we adttended above Work place Table 4-4 Result of Business Some Provinces in the South Cumulative Valid Frequency Percent Valid Percent Percent 106 22.1 22.1 22.1 113 23.5 23.5 45.6 HCMC 139 29.0 29.0 74.6 Others 122 25.4 25.4 100.0 480 100.0 100.0 Dong Nai Province Binh Duong Province Total This result shows that at meetings there were 106 businesses in Dong Nai province (21.1%), Binh Duong 113 businesses (23.5%), Ho Chi Minh City 139 businesses (29.0%) and some other localities 122 businesses (25.4 %) present It is also correspondent with localities where we survey at the meetings State 27 Table 4-5 Result Family Cumulative Valid Frequency Percent Valid Percent Percent Yes 248 51.7 51.7 51.7 No 232 48.3 48.3 100.0 Total 480 100.0 100.0 Result shows that in total 480 persons attended the meeting, 248 persons married (51,7%) and 232 persons unmarried (48.3%) Table 4-6 Result of Job Business 117 24.4 24.4 24.4 Engineer 126 26.3 26.3 50.6 Lawer 132 27.5 27.5 78.1 Other 105 21.9 21.9 100.0 Total 480 100.0 100.0 Result showed that in total 480 persons at the meeting had 117 graduated business (24.4%), 126 persons graduated Engineer, 132 persons graduated Law and other careers 105 (21.9%) This result also showed that concern to IP field that most people who has been high educated It is correspondent with subjects concern of IP field 4.2 The Concern of Business about IP and IP Service Organization Result Table 4-7 Result of Concern of Business of IP Cumulative Valid Frequency Percent Valid Percent Percent 34 7.1 7.1 7.1 47 9.8 9.8 16.9 82 17.1 17.1 34.0 148 30.8 30.8 64.8 169 35.2 35.2 100.0 Total 480 100.0 100.0 28 This result shows that 34 people don’t concern to IP at all (7.1%), 47 people don’t concern very much (9.8%), 82 people are normal (17.1%), and 317 people from concern to concern very much to IP field, this proves the importance of IP field as we mentioned above 4.3 Degree Concern of Investment Business about Their IP Right Protection Result Table 4-8 Result of Investment of Business Cumulative Valid Frequency Percent Valid Percent Percent 39 8.1 8.1 8.1 59 12.3 12.3 20.4 77 16.0 16.0 36.5 142 29.6 29.6 66.0 163 34.0 34.0 100.0 Total 480 100.0 100.0 With result in table 4-3 showed that has 39 people (8.1%) concern to IP field not at all, 59 people (12.3%) not concern, 77 people (16.0%) is normal, 142 people (29.6%) concern and 163 people (34.0%) concern very much to IP field This is correspondent with content of thesis that we gave out above With result 98 people from don’t concern to concern not at all of IP field, this is a proven fact that although the Vietnamese enterprises developed rapidly, but still some small businesses who didn’t have economic conditions, so that they did not know and not interested in the field of intellectual property much 29 4.4 Degree Concern of Business When Apply for IP Protection Result Table 4-9 Result of Business about Apply for IP Cumulative Valid Frequency Percent Valid Percent Percent 25 5.2 5.2 5.2 70 14.6 14.6 19.8 97 20.2 20.2 40.0 134 27.9 27.9 67.9 154 32.1 32.1 100.0 Total 480 100.0 100.0 This result showed that the number of people (95 people) not care at all to no interest in apply for protection of their intellectual property rights This is equivalent with the number of people they not care and not care at all to area of IP and IP organizations (table 4-2) With result 134 people concern (27.9%) and 154 people concern very much, this also proved that the most of Vietnamese enterprises today also aware of the protection of intellectual property rights of them and it is also correspondent with purpose of thesis we attended above 4.5 Some Suggests of Customers for IP and IP Service Result In this section because of will difference idea of reviewers, so we have arranged them by five groups correspond with five types of content requests and suggestions of the enterprises at the meeting It include :Group1 : Enterprise ‘s requests and suggestions need to simplify application registration of IP; Group : Enterprise ‘s requests and suggestions need to shorten the time to issue intellectual property certificate; Group : The settle of counterfeit goods related to infringing IP rights need to be more radical compared with current IP law providing; Group : Enterprise ‘s requests and suggestions need to have training and education about IP and IP rights for enterprises; Group 5: other requests and suggestions 30 Table 4-10 Result of Business Concern to Simplify Cumulative Valid Group Frequency Percent Valid Percent Percent 91 19.0 19.0 19.0 122 25.4 25.4 44.4 140 29.2 29.2 73.5 103 21.5 21.5 95.0 24 5.0 5.0 100.0 Total 480 100.0 100.0 This result shows that 91 people (19.0 %) concern to simplify application registration of IP This also proves that the issue of administrative reform in Vietnam is still a matter of interest, although the Government has a lot of effort in this problem, but the attitude of bureaucracy and cumbersome procedures caused difficulty problems for enterprises in some of state offices in Vietnam With 122 people (25.4%) concern to shorten the time to issue intellectual propertycertificate, this fact also showed that today the certification of IP rights protection granted by the IP of Government is too long , because the regulations state is months for registration of trademark protection , but usually after more than a year level , while their goods were cuonterfei , so they want to shorten the time certification So, this result is correspondent with our study With 140 people (29.2%) suggesting the need to settle counterfeit goods related to infringing IP rights need to be more radical compare with current IP law providing, this result showed that although, government of Vietnam enacted IP law and other legal issues related to handling of fake goods, but it is still limited, counterfeit goods are still appearing in the Vietnam market According to the Ministry of Trade and Industry, the past 10 years the Government has been to make 102,000 cases of counterfeit goods and infringement of IP rights with a fine 124 billion VND, so with result from this research is correspondent with what we studied With 103 people (21.5 %) had requests and suggestions to need training and education about IP and IP rights for enterprises This is correspondent with some people who didn’t concern anything about IP and IP rights as we surveyed in table 4.2 and table 4-10, because they don’t know of IP and their IP rights , so they need to 31 train and education to help them of IP and IP rights , that is also purpose study our thesis attended above Beside, with 24 people (5 %) who gave out their different opinions and suggestions, even as: IP services companies have the support of service charges for small and medium enterprises The registration of IP should apply automatically through the internet We need to publish IP violation cases in the media to alert for consumers to know where is false and where is the real goods Government need to increase penalties for infringement of IP rights compared with the current laws so on … On the whole this is the result of survey research and analysis from the results of this study This helped us provide out some solutions for research that we will mention in Chapter of this thesis 32 Chapter Implications, Conclusions and Recommendations 5.1 Discussion of Research Result As we have discussed above to achieve the purpose of research thesis content on the basis of practice need of the business Vietnam in the context of international economic integration, in which one part is equally important IP rights protection field for businesses The combination of practical and theoretical and add some experience of ourselves who have ever worked in this field In the process of writing thesis, we were given the questionnaire was surveyed by three meetings there we had effort and cost for this survey The result for us with 480 people within 500 people answered to our satisfaction by request of us At the meeting, the total male is less than female They represent type of companies in Vietnam, aged from 18 to over 50 They have different positions in their companies With questions survey, we just want to give problems relate to understanding and the investment of businesses of IP, and we also know the suggestions and comments to the field better IP, since then we have the experience and solutions to help build the IP law and IP services better 5.2 Research Contributions and Implication As discussed above, the result of research by thesis helped us to know the practical needs of enterprises in protecting their IP, especially during periods of international economic integration, also showed us the training of experts on IP in Vietnam is also an urgent need Research result also shows us the shortcomings of IP law in Vietnam should be supplemented and perfected it better in the future Everything was just out here it also carries practical significance on the subject of our research 5.3 Limitation and Future Research Although ourselves are working in the field of IP There are advantages in the process of doing our research, but still has limitations and weaknesses in the research process We did not study depth all aspects of IP, such as the specific objects of the IP laws and service activities of the Organization of IP in other countries to do? Beside, 33 enterprises surveyed have not been widely disseminated whole in Vietnam The reason because of within the limits of a research masters with limited time, we did not avoid the above limitations Hope in the future, we will further study and complete it better if we have chances to study higher of IP field 5.4 Conclusion Above is the whole contents of the research our thesis It includes five chapters, each chapter has the specific content and logic together throughout to create a research thesis in the field of IP and IP services that is demand from practical need of Vietnam, the importance of IP field in the context of the economic integration Vietnam current An important in our research thesis has showed out some activity organizations of IP in Vietnam as well as some in countries in the world to help for businesses in Vietnam and investors from oversea invest to Vietnam to know IP law in Vietnam, beside, It help them apply for protect their IP right The part is not less important more in process research thesis, that is through surveys of enterprises in the field their IP protection, thereby let us know the needs, aspirations and concern , the investment of enterprises in IP field, that from we could give out solutions, plans for better IP field building in future 34 References I English 1- The agreement (Trips) about aspects’s intellectual property in business 2- The Pact’s Marid 3- The Pact’s Berne about copyright in the literature and art work 4- The Treaty‘s international cooperation about patent ( PCT) 5- The Pact‘s Paris about protection IP 6- The Past‘s Generver about the publishing house, record, to oppose copy again if not let permit - The pact‘s Stokcholn about the establishing World International Itelletual intellectual property organization (WIPO) - The Brand Strategy (Patricia F Nicolino) 9- The Competitive Advantage (Michael E Porter) 10- The Competitive Advantage of Nations (Michael E Porter) 11- The write about IP 12- Information on Website … 13- Carlos M.Correa IPRs, the WTO and Developing Countries – The Trips Agreement and Policy Options, Zed Books Ltd, and Thrd World Network, 2000 14- Daniel CK Chow and Edward Lee, International Intellectual Property : Problems Cases and Materials, Thomson West, 2006 15- David T Keeling, IPRs in EU Law, Volume I free Movement and Competition Law, Oxford University Press, 2003 16 - Graeme B Dinwoodie and William O Hennessey and Shira Perlmutter, International Intellectual Property Law and policy, LexisNexis, 2001 17- Keith E Maskus, IPR in the Global Economy, Institute for international Economics, Washington DC, August 2000 18- http://wipo.int 19- http://interbrand.com 20- http://www.interpol.inthttp://www.copyright.gov/fls/fll102.html 21- Wipo, Looking good, An introduction to Industrial Designs for Small and Medium – sized Enterprises, WTO publication No 498 (E) 35 22- WTO, What is Intellectual Property? WIPO Publication No 450(E) 23- Peter Ganea, Exhaustion of IP Rights: Reflections from Economic Theory, Institute of Innovation Research –Hitotsubashi University, Japan, 2006 24- William M Landes and Richard A Posner, The Economic Structure of Intellectual Property, Belknap Press of Harvard University Press, 2003 25- Steven D Anderman The Interface between Intellectual Property Rights and Competition Polocy, Cambridge University Press, 2008 26- Wipo, Introduction to Intelletual Property Theory and pratice, Kluwer Law International, London – The Hague, Boston 27- Wipo Inventing the future, An Introduction to Patents for Small and Medium – sized Enterprises, Wipo publication No 917 (E) 28- O Morgan, International Protection of Performer‘s Rights ( 2002) 29- L Bently and B Sherman, Intellectual Property Law (second edition), Oxford University press II Vietnamese 1- The intellectual property law in Vietnam 2- The civil law and criminal law in Vietnam 3- The agreement two – sided about copyright Vietnam and The United States of American 4- The argreement Vietnam and Switzerland about IP - The argreement trade Vietnam and America 6- The argreement cooperation Europe (EU) and Vietnam 7- The decrees,circulars… relate IP - The IP magazine 9- The Ocean Blue Strategy (w.Chan Kim- Renee Mauborgne) 10- Nguyen Nhu Quynh, the Law on Intellectual Property : An important milestone in the development of Vietnam ‘s intellectual property legal system, IP Community, Japan No 10, 2007 11 - http://www.cov.gov.vn 12 - http://www.noip.gov.vn 36 Attachment BẢNG CÂU HỎI THĂM DÒ Ý KIẾN (Tại hội thảo chất lượng hàng hóa ) Tổ chức VPĐD Bộ Khoa Học Công Nghệ - TP.HCM Từ ngày 12, 13,14 tháng năm 2010 Kính gởi quý anh / chị đại diện doanh nghiệp tham dự hội thảo , lời đầu tiên, thay mặt ban tổ chức , cho phép gởi lời cảm ơn đến quý anh , chị đại diện doanh nghiệp tham dự hội thảo đơng đủ , có mặt anh , chị niềm động viên cho , người hoạt động lĩnh vực khoa học công nghệ nhiều Nhân hội thảo xin gởi đến anh , chị bảng câu hỏi thăm dò ý kiến liên quan đến lĩnh vực sở hữu trí tuệ (SHTT)- nhu cầu thiết thực doanh nghiệp bối cảnh hội nhập kinh tế quốc tế ngày , lý có thăm dị chúng tơi muốn thơng qua ý kiến doanh nghiệp tìm hiểu hiểu biết , quan tâm , đầu tư doanh nghiệp lĩnh vực SHTT , thuận lợi , khó khăn doanh nghiệp đăng ký bảo hộ quyền SHTT , ý kiến , đề xuất doanh nghiệp nhằm giúp nhà quản lý nhà nước SHTT , nhà làm luật có sách , giải pháp tốt cho hoạt động SHTT Việt Nam tương lai, giúp cho doanh nghiệp Việt Nam nhà đầu tư nước vào Việt Nam vấn đề bảo hộ SHTT , Vì chúng tơi mong nhận cộng tác quý anh / chị mong nhận bảng trả lời câu hỏi anh / chị sau hội thảo Trân trọng cảm ơn ! TM Ban tổ chức Nguyễn Thị Sinh PHẦN I : THÔNG TIN CHUNG VỀ CƠ QUAN VÀ CÁ NHÂN THAM DỰ HỘI THẢO Anh/ chị vui lịng đánh dấu ( ) vào sau : Giới tính … Nam … Nữ 37 Tuổi … 18-24 … 25-39 … 40- 50 … 50 Tình trạng gia đình Work place … chưa … có gia đình … HCMC … Bình Dương … Đồng Nai … … Nhân viên … GĐ công ty … công chức … Nơi khác Nghề nghiệp khác Đã tốt nghiệp … Kinh tế … kỹ sư … Luật … khác PHẦN II : NHỮNG CÂU HỎI LIÊN QUAN ĐẾN LĨNH VỰC SHTT Anh /chị vui lịng đánh dấu ( 3) vào lựa chọn tùy thuộc mức độ quan tâm anh /chị “1” không quan tâm chút , “2” không quan tâm , “3” khơng có ý kiến , “4” quan tâm , “5” quan tâm II.1 Sự quan tâm doanh nghiệp đến SHTT tổ chức dịch vụ SHTT 1- Vui lòng cho biết cơng ty bạn có quan tâm … … … … … … … … … … đến lĩnh vực SHTT tổ chức SHTT? 2- Bạn có quan tân đến vấn đề hàng giải , hàng xâm phạm quyền SHTT thị trường ? 3- Bạn quan tâm đến tổ chức dịch vụ … … … … … SHTT tổ chức SHTT phương tiện … … … … … … … … … … … … … … … SHTT – Trung tâm Natusi ? 4- Bạn có quan tâm đến việc tìm hiểu thơng tin thơng tin ? 5- Cơng ty bạn có quan tâm đến việc nộp đơn bảo hộ quyền SHTT ? II.2 Mức độ quan tâm đầu tư doanh nghiệp việc bảo hộ quyền SHTT họ 6- Kế hoạch tài năm cơng ty bạn có quan tâm đến việc đầu tư cho lĩnh vực SHTT ? 38 7- Bạn có quan tâm đến chi phí tham gia … … … … … … … … … … … … … … … … … … … … chức đại diện SHTT Cục SHTT doanh nghiệp … … … … … … … … … … với Cục SHTT để giải quyết? có, bạn làm … … … … … … … … … … … … … hội thảo liên quan đến lĩnh vực SHTT ? 08 - bạn có quan tâm đến việc mở rộng kinh doanh tiếp tục nộp đơn bảo hộ SHTT 09- Bạn có quan tâm đến chi phí cho việc nộp đơn bảo hộ quyền SHTT cơng ty bạn Cục SHTT? 10- Bạn có quan tâm đến chi phí dịch vụ cho việc nộp đơn bảo hô SHTT cao ? II.3 Múc độ quan tâm doanh nghiệp nộp đơn bảo hộ quyền SHTT doanh nghiệp 11- Bạn có quan tâm đến thái độ làm việc tổ đến liên hệ thủ tục đăng ký SHTT? 12- bạn có quan tâm đến việc cấp giấy chứng nhận quyền SHTT cho doanh nghiệp lâu so với quy định nhà nước tháng ? 13- Trong trường hợp việc bảo hộ quyền SHTT bạn bị từ chối , bạn có quan tâm đến việc khiếu nại ? 14- Doanh nghiệp bạn có quan tâm đến khó khăn phải tự nộp đơn bảo hộ quyền SHTT … mình? , Nếu có , khó khăn ? 15- Trong trường hợp việc đăng ký bảo hộ quyền SHTT công ty bạn bị từ chối , bạn có quan tâm … đến việc nhờ tổ chức đại diện SHTT giúp bạn 39 khiếu nại Cục SHTT? Phần III Những đề nghị : ……………………………………… Bạn vui lòng cho biết số ý kiến hay giải …………………………………… pháp để góp phần cho hoạt động …………………………………… SHTT dịch vụ SHTT tốt …………………………………… tương lai ? Xin chân thành cảm ơn giúp đỡ quý anh / chi 40 ... this thesis I The Developing Intellectual Property (IP) Services in the Global Integration Context in Viet Nam during the International Joining Period 2010 - 2015 ABSTRACT As we know, Vietnam’s... my thesis Keywords: Customer Development, Intellectual Property (IP), IP Service, Global Integration, IP Law III The Developing Intellectual Property (IP) Services in the Global Integration Context. .. are in HCM city and some provinces of The South of Vietnam Developing Intellectual Property (IP) Services in the Global Integration Context in Vietnam Chapter Literature Review 2.1 Some Definitions