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11-Troubleshooting Group Policy Issues

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Troubleshooting Group Policy Filtering Sales Production Domain Mengph Kimyo Group Apply Group Policy Apply Group Policy Deny. Read and Apply Group Policy[r]

(1)(2)

Module Overview

• Introduction to Group Policy Troubleshooting

• Troubleshooting Group Policy Application

(3)

Lesson 1: Introduction to Group Policy Troubleshooting

• Scenarios for Group Policy Troubleshooting

• Preparing to Troubleshoot Group Policies

• Tools for Troubleshooting Group Policies

(4)

Scenarios for Group Policy Troubleshooting

Common scenarios that require troubleshooting:

Policies are applied but settings are inconsistent

Polices not applied

(5)

Preparing to Troubleshoot Group Policies

Basic troubleshooting steps:

Perform basic checks to test network connectivity: use diagnostic tools like netdiag, ping

Check Event Viewer entries

Ensure that DNS is functioning: use NSlookup

Check that the domain controller is functioning and reachable: use diagnostic tools like dcdiag, the set command, Kerbtray

(6)

Tools for Troubleshooting Group Policies

Group Policy troubleshooting tools:

 Group Policy reporting – RSOP  GPResult

 Gpotool • Gpupdate

• Dcgpofix

• GPOLogView

• Group Policy log files

(7)

Demonstration: Using Group Policy Diagnostic Tools

In this demonstration, the instruction will demonstrate the use of:

• GPResult in regular and verbose mode

• GPOTool

• Gpupdate

(8)

Lesson 2: Troubleshooting Group Policy Application

• Troubleshooting Group Policy Inheritance

• Troubleshooting Group Policy Filtering

• Troubleshooting Group Policy Replication

• Troubleshooting Group Policy Refresh

(9)

Troubleshooting Group Policy Inheritance

Sales

Production Domain

No GPO settings

apply

No GPO settings

apply GPOs

(10)

Troubleshooting Group Policy Filtering Sales Production Domain Mengph Kimyo Group Apply Group Policy Apply Group PolicyDeny

Read and Apply Group Policy

Read and Apply Group PolicyAllow GPO

WMI filter

Group Policy filtering may affect only

(11)

GPT

GPT

GPC

GPC

Troubleshooting Group Policy Replication

Group Policy objects consist of Group Policy templates and Group Policy containers

GPTs and GPOs replicate using different mechanisms

Replication issues can cause domain controllers to have inconsistent versions of Group Policies

The GPOTool can check for policy consistency across all domain controllers

DC1 GPO1 DC2

Version 3

GPO1

Version 2

Active Directory Replication File Replication Service

GPT

GPT

GPC

(12)

Troubleshooting Group Policy Refresh

If the Group Policy is not refreshing as expected:

• Check refresh intervals for users and computers

• Verify that the user has logged off and on, or that the computer has been restarted

• Check if there are cached credentials because they may delay the effect of Group Policy

• Check to see if the Loopback policy is enabled

Use gpupdate to:

• Manually refresh updated Group Policy settings

• Force the refresh of all Group Policy settings

(13)

Discussion: Troubleshooting Group Policy Configuration

(14)

Lesson 3: Troubleshooting Group Policy Settings

• How Client Side Extension Processing Works

• Troubleshooting Administrative Template Policy Settings

• Troubleshooting Security Policy Settings

• Troubleshooting Script Policy Settings

(15)

How Client Side Extension Processing Works

• Client side extensions are DLLs that process group policy settings

• Some CSEs not process if a slow link is detected

• Some CSEs are always applied and cannot be turned off

List of client side extensions:

• Security Settings

• Administrative Templates

• Software installation

• Scripts

• Folder redirection

(16)

Troubleshooting Administrative Template Policy Settings

When troubleshooting Administrative Templates, consider that:

Administrative Templates are either true polices or preferences

Settings that are preferences will tattoo the registry and remain in effect until they are specifically reversed

Settings that are true policies are reversed when the policy no longer applies

The operating system and service pack level determine if the computer can accept a policy setting

(17)

Troubleshooting Security Policy Settings

When troubleshooting security policy settings, consider that:

Account policies are passed to clients from the domain controller

Security settings come from the GPO that have the highest priority

The domain controller receives account policies from a domain level policy

(18)

Troubleshooting Script Policy Settings

When troubleshooting script policy settings, consider the following:

Validate the script

Ensure that Group Policy is configured correctly

Ensure that users and computer have access to the script

Ensure the script is replicating properly

Use the Group Policy tools to ensure that Group Policy is applied correctly

(19)

Lab: Troubleshooting Group Policy Issues

• Exercise 1: Troubleshooting Group Policy Scripts

• Exercise 2: Troubleshooting GPO Lab-11B

• Exercise 3: Troubleshooting GPO Lab-11C

• Exercise 4: Troubleshooting GPO Lab-11D

Logon information

Virtual machine NYC-DC1, NYC-CL1

User name Administrator

Password Pa$$w0rd

(20)

Lab Review

• If a policy at the domain level is set for enforcement, while another policy at the OU level with a conflicting setting

also is set to be enforced, which policy setting will the OU clients receive?

(21)

Module Review and Takeaways

• Considerations

• Tools

(22)

Beta Feedback Tool

• Beta feedback tool helps:

 Collect student roster information, module feedback, and

course evaluations

 Identify and sort the changes that students request, thereby

facilitating a quick team triage

 Save data to a database in SQL Server that you can later

query

(23)

Beta Feedback

Overall flow of module:

 Which topics did you think flowed smoothly, from topic to

topic?

 Was something taught out of order?

Pacing:

 Were you able to keep up? Are there any places where the

pace felt too slow?

 Were you able to process what the instructor said before

moving on to next topic?

 Did you have ample time to reflect on what you learned? Did

you have time to formulate and ask questions?

Learner activities:

 Which demos helped you learn the most? Why you think

that is?

 Did the lab help you synthesize the content in the module?

Did it help you to understand how you can use this knowledge in your work environment?

 Were there any discussion questions or reflection questions

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