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Thank you for asking When you ask your people how The Glint People Success Platform they’re doing, they feel more delivers real-time insights that help supported And you’ll have a organizations gain answers to the guide to help them – and your most important questions, and organization – succeed take the right actions to respond Learn more at glintinc.com Your people at their best The Best of HBR Winter 2020 HBR.org The New Work/Life Balance How to manage burnout, establish boundaries, and find time for both work and family—even if you’re working from home FROM THE EDITORS Beating Burnout, Especially Now crisis continues, it’s becoming clear that the extraordinary pressures on our daily lives are not subsiding any time soon Employees working from home have to confront the lack of a practical boundary between work and personal time Working parents whose children are now at home must make impossible choices about how to split their days Those choices are made more confusing by the rapid fluctuation of conditions as some areas reopen and as businesses themselves face existential crises and shortages of staff that call for more of their leaders’ attention, not less How can you balance so many demands sustainably? Most work/life balance survival tactics come back to the basics, even if the basics look a little different now: Identify your priorities (we’re all a little more clear-eyed now about what’s important in life) Communicate with your family Rely on your colleagues and friends Set better boundaries Mindset shifts can provide alternatives to stark tradeoffs, though In his A S T H E C O R O N AV I RU S HBR Special Issue  Winter 2020 classic “Be a Better Leader, Have a Richer Life,” Wharton professor Stewart D Friedman argues that the question isn’t how to balance work and life; instead, it’s how to better integrate them Do this well and you’ll find yourself enriched in all domains While all these tactics can be helpful, the most powerful solutions ultimately lie with organizations “In the modern workplace, with its emphasis on connectivity and collaboration,” Harvard Business School professor Leslie Perlow writes, “the real problem is not how individuals manage their own time It’s how we manage our collective time— how we work together to get the job done.” And this is critical for business leaders to recognize, because when it comes to improving employees’ work/life balance, it’s not just productivity at stake; it’s our personal and collective well-being, too – The Editors WINTER 2020 Contents Identify Your Priorities Happiness Traps | 10 Annie McKee Manage Your Work, Manage Your Life | 18 Boris Groysberg and Robin Abrahams How Will You Measure Your Life? | 26 Clayton M Christensen Set Boundaries Beating Burnout | 34 Monique Valcour Stop Work Overload by Setting These Boundaries | 40 Elizabeth Grace Saunders How to Stay Focused When You’re Working from Home | 43 Elizabeth Grace Saunders Winning Support for Flexible Work | 45 Amy Gallo Building Work/Life Boundaries in the WFH Era | 48 Nancy P Rothbard The Downside of Flextime | 52 Maura Thomas HBR Special Issue  Winter 2020 Nine Practices to Help You Say No | 54 Peter Bregman Why You Need an Untouchable Day Every Week | 56 Neil Pasricha Cover photographs: Smoothie by TASHKA2000/GET TY IMAGES Coffee by PROCURATOR/GET TY IMAGES MUTI/FOLIO ART Culled by the editors of Harvard Business Review from the magazine’s rich archives, these articles are written by some of the world’s leading management scholars and practitioners To help busy leaders apply the concepts, they are accompanied by “Idea in Brief” summaries WINTER 2020 Our Commitment to Sustainability We’re proud that the paper we use in our print magazine is certified under the Sustainable Forestry Initiative® program, meaning that it comes from responsibly managed sources and is a renewable resource What to Do When a Personal Crisis Is Hurting Your Professional Life | 58 Amy Gallo Are the People Who Take Vacations the Ones Who Get Promoted? | 61 Shawn Achor How to Get the Most Out of a Day Off | 63 Elizabeth Grace Saunders In Praise of Being Unproductive | 64 JM Olejarz Do Something Besides Work Be a Better Leader, Have a Richer Life | 66 What’s Really Holding Women Back? | 88 Stewart D Friedman Robin J Ely and Irene Padavic Diversify Yourself | 74 How Dual-Career Couples Make It Work | 96 Peter Bregman Do You Have a Life Outside of Work? | 76 Jennifer Petriglieri Rob Cross How Dual-Career Couples Can Work Through the Coronavirus Crisis | 104 Why You Should Work Less and Spend More Time on Hobbies | 79 Working Parents, Make Friendships a Part of Your Routine | 109 Neal J Roese and Kyle S.H Dobson Managing Others Managing the High-Intensity Workplace | 112 Erin Reid and Lakshmi Ramarajan Why the Crisis Is Putting Companies at Risk of Losing Female Talent | 124 Colleen Ammerman and Boris Groysberg Your Late-Night Emails Are Hurting Your Team | 127 Maura Thomas Leslie Perlow Julie Mosow A Working Parent’s Survival Guide | 82 The Pandemic Has Exposed the Fallacy of the “Ideal Worker” | 122 Executive Summaries | 132 Daisy Dowling Joan C Williams Jennifer Petriglieri Gaetano DiNardi Balancing Work and Family HBR Special Issue  Winter 2020 A Guide for Working (from Home) Parents | 106 Avni Patel Thompson CALVIN SPRAGUE Manage Your Team’s Collective Time | 118 Help Your Overwhelmed, Stressed-Out Team | 129 “No matter which coast we’re on, we can always count on First Republic to be there for our family.” G E O F F B E D R O S I A N, Real Estate Investment Executive and Proprietor, Domaine de la Rivière M A R L A B E D R O S I A N, Proprietor, Domaine de la Rivière Pictured with children (left to right) Zak, Shoshana and Duff (855) 886-4824 | Ŕrstrepublic.com | New York Stock Exchange symbol: FRC MEMBER FDIC AND EQUAL HOUSING LENDER