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f the Philippines 26 Are these your books? D Yes, they are lovely 27 I need overhead E E I‘ll repeat your request, sir You projectors in both Conference want two conference rooms on the rooms 11th of June, both with overhead Is that correct? 28 Is this pen what you are F.No, thanks I am full looking for? 29 Will you be coming on G.Yes, you can Saturday? 30 These flowers are lovely, H No, thank you aren‘t they? 31 Please eat with us I Sure, I will See you 32 I‘m calling to inquire K Exactly Thanks a lot about your room rates Part IV – Two people are chatting about travel plans and A asks for a recommendation Match the beginnings of the conversations, to the left, with B’s response on the right Column A Column B 33 I‘m taking a trip to Dallas Can you Recommend a good hotel? A Try Golden Treasures It may cost a little more than some of the otherPlaces, but the food and service are excellent I‘m sure you like it 34 I highly recommend Highland Park Duty Free B.On yes, I would definitely recommend it.I‘ve been there several times Its Great 35 Where can I take some bussiness clients out for a nice dinner? C I suggest you try Midtown Suites It‘s a new hotel, and its very conveniently Located in the business district 36 Have you tried Beach Cove Resort? D The prices are generally better than the Other duty free places It‘s got a big selection, too I always go there 145 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Part V- A Fill in the blanks with the correct expressions A Would that be B a mix up C to look at D then you can E let me check F You say your G did you write H I check that I how long your J for your right 37 My apologies, sir There‘s been _ We only have non-smoking rooms available today 38 Sorry about the inconvenience, sir What we can is put your in a non-smoking room tonight and move you to a smoking room in the morning acceptable? 39 when you wanted it returned on the laundry form? 40 I see for you, sir I‘ll call you back in five minutes 41 I‘m sorry, Ms Hara Did air conditioning isn‘t working? 42 You need to place your key card I the socket next to your door operate all the electrical appliances in your room 43 A mistake? Can , please, ma‘am? 44 I see I‘m very sorry about that I‘ll organize the correct bill _ away 45 I‘m sorry about that, sir Do you know _ shower has been without hot water? 46 I understand I‘ll send someone up immediately _your shower Sorry about the inconvenience, sir Part V – B Fill in the blanks with the correct expressions A Thanks B Excuse me C Do you want D Would you like 47 where are elevators? 48 We can organize that, sir _ to know the extra cost? 49 information about the other channels, too? 50 I won‘t need those 146 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix D Letters of Request to the Head of Institution 147 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines 148 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines 149 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix E Documents for Validation of Questionaires Teachers’ questionaire validation Dry run of students’ test questionaire 150 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix G: Photographs of the Study Sites University of Agriculture and Forestry (TUAF) University of Information and Communication Technology (UICT) University of Education (UE) University of Economic and Bussiness Administration University of Sciences 151 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix H: Photographs of the Approval Test Administration of the Head of Institutions University of Information and Communication Technology University of Education University of Economic and Business Administration University of Sciences University of Agriculture and Forestry 152 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix K Photographs of the Teachers-Respondents Teachers- Respondents at TUEA Teachers- Respondents at TUAF Teachers- Respondents at TUICT 153 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines Appendix L Photographs of the Students Respondents Students-Respondents at Thai Nguyen University of Education Students-Respondents at Thai Nguyen University of Sciences Students-Respondents at Thai Nguyen University of Agriculture and Foestry Students-Respondents at Thai Nguyen University of Information and Communiction Technology Students-Respondents at Thai Nguyen University of Economic and Business Administration ... STATE UNIVERSITY Republic of the Philippines Appendix L Photographs of the Students Respondents Students- Respondents at Thai Nguyen University of Education Students- Respondents at Thai Nguyen University. .. University of Sciences Students- Respondents at Thai Nguyen University of Agriculture and Foestry Students- Respondents at Thai Nguyen University of Information and Communiction Technology Students- Respondents... Appendix D Letters of Request to the Head of Institution 147 THAI NGUYEN UNIVERSITY Socialist Republic of Vietnam BATANGAS STATE UNIVERSITY Republic of the Philippines 148 THAI NGUYEN UNIVERSITY Socialist