A study on the application of information technologies in learning process of english major students at thuongmai university

1 ABSTRACT The birth of information technology is the simultaneous integration of technological advances and information organization, bringing many positive effects to the development of education Information technology and especially the development of the internet open up an extremely diverse and rich knowledge base for learners and teachers, making it much easier to learn knowledge and improve learning and teaching quality Besides, in the current trend of globalization, we cannot deny the importance of English as it is used everywhere in the world Seeing the importance and efficiency of information technology in this era, Thuong Mai University has applied information technology in teaching and learning for students, especially is for students in Business English major A number of survey questions will be asked for this group of students to see how well they have applied information technology in their learning process Finally, propose some new and useful information technology applications so that students can apply them to practice foreign language learning in particular as well as other subjects in general I hope that this research will be helpful in spreading the power of information technology and harnessing its benefits to education ACKNOWLEDGEMENTS In the process of completing this research paper, I have received a great deal of help, guidance and encouragement from many teachers, friends and my family First of all, I would like to express my deepest thanks to Mrs Nguyen Thi Thuy Chung, my supervisor for their constant and tireless support throughout this study Next, my sincere thanks also go to other teachers in English Faculty for their lectures and instructions during the four years which helps me much in completing this study Especially, I am profoundly grateful to all the members in my family and friends, who always beside me, supporting me to complete this paper Finally, I wish to thank all those who have kindly given their advice and helped me with source materials during the writing of this paper Ha Noi, April 22nd 2020 Student Vu Thi Hong Ngoc TABE OF CONTENTS LIST OF TABLES, FIGURES AND IMAGES Table 3.1 3.2 3.3 Content The time students have been learning English The time students have been learning English per day Some of the students' feelings about the applications Page 22 22 23 Figures 3.1 3.2 3.3 3.4 Content The time students spend learning English on technology devices Purpose of using Internet of English major students English learning applications that students have applied Students’ views on information technology applications in English learning process The number of students owning a laptop or computer Ability to apply information technology of English major students Page 23 25 28 31 Content Ability to apply information technology of English major students English Study Pro software English Study Pro software English Study Pro software Page 42 3.5 3.6 Images 4.1 4.2 4.3 4.4 34 35 43 44 44 LIST OF ABBREVIATIONS No Abbreviation IT UNESCO ICT FB IG Stand for Information Technology United Nations Educational Scientific and Cultural Organization Informatiom Communication Technology Facebook Instagram Vietnamese Meaning Công nghệ thông tin Tổ chức Giáo dục, Khoa học Văn hóa Liên hiệp quốc Công nghệ thông tin truyền thông CHAPTER 1: OVERVIEW OF THE STUDY 1.1 Rationale In the current globalization trend, we cannot deny the importance of English as it is used everywhere in the world First of all, English is the international language that is recognized worldwide and is the second language after the mother tongue With the integration of the world together with the foreign companies' penetration into Vietnam market, the importance of English is even more evident If you know English, it will be very easy for you to arrange to work with foreign partners in the international fields and very easy to advance in your career In addition, for those who have not yet worked, English will show a huge part of your ability and intelligence, which will help you easily have a good job with an extremely high salary You will have a great advantage when going to job interviews in English In order to master this foreign language, you have to try your best In short, English is not only a foreign language ability that you have, but is also one of your remarkable achievements Because of its importance and popularity, today many of the great learning materials of educational institutions and major universities are written in English More than half of the websites on the Internet are also written in English, such as online newspapers, global tools and services Just by knowing this language, you can access this endless source of information The importance of English is also reflected in your relationships Of course, knowing English will help you talk, make friends with everyone such as: strangers, colleagues, teachers, and foreigners Because English is spoken popularly in the world, you don’t only make friends with English and American but also make friends with Chinese, Korean, and Japanese, so on Moreover, knowing English will help you connect with people who love using English in the country People who know English are often good and interesting, so reaching out to this community will also bring you a lot of benefits This is one of the biggest benefits of how important it is to learn English Because English is becoming more popular and important, most students choose to major in English However, with today's 4.0 technology era, learning foreign languages through teachers and books is definitely still not enough with the growing amount of knowledge Information technology is a great achievement of the current scientific and technological revolution It penetrates and dominates almost all fields of scientific research, technological application in production, education, training and other political and social activities In education and training, IT is used in all subjects of nature, technique, social and Humanities The obvious effect is that the quality of education increases both in theory and practice Therefore, it is a major topic officially organized by the UNESCO into an action program at the threshold of the 21st century and there will be a fundamental change in education at the beginning of the 21st century due to IT influence For English subject, the application of Information Technology in teaching plays a very important role in the success of the teaching and learning process Currently, the application of information technology in teaching students is most evident through "electronic lectures" The application of IT in teaching and learning English gives students the opportunity to practice listening and speaking skills, the ability to express English, overcome limitations on phonetics, stress, and intonation It is also a motivation for students to try to improve their skills When applying IT in teaching, teachers' lectures are always flexible, which promotes interaction between teachers and learners IT including computers connected to the Internet is a huge data sources for teaching This helps teachers and students can share information, increase self-study time, and solve problems by themselves The students’ schedule is usually not as dense as that of the junior high or high school students It will mostly be arranged according to the students’ own registration schedule Therefore, they have a lot of free time I think that instead of going out, we can find ways to learn English through Information Technologies as effectively as possible As a fourth-year student in the English Faculty of ThuongMai University, I realize that the students have not really taken full advantage of that free time to study foreign languages As a researcher, I want to conduct research on the subject: "A study on the application of information technologies in learning process of English major students at ThuongMai University" I believe that this is a close topic to young people today because technology is growing more and more As we all know, learning foreign languages requires a great deal of effort or endurance Besides, we need to have interest in the learning process, which we can find from the application of information technology 1.2 Previous studies 1.2.1 “Students’ readiness and perceptions towards using mobile technologies for learning the English language literature component.” The study shows that students are technologically, economically and competently prepared for the use of ICT in learning This gives the English language teacher for the opportunity to blend the use of ICT with their conventional teaching This not only helps the teacher to create a new learning environment but also promotes the positive aspects of ICT as a means of lifelong learning The data presented in this paper were analyzed descriptively using frequencies and percentages A total of 235 students were randomly selected to respond to an adapted questionnaire Using SPSS 16, the data were processed and analyzed descriptively The descriptive results showed that the participants displayed readiness and positive perceptions toward using mobile technologies for learning The findings provide some insights to teachers so that they can employ suitable approaches in order to make learning the English language literature component more meaningful through the integration of tools used by Net-generation students The study refers to Mobile Technologies They are usually associated with devices that are portable Sharples (2000) states that technologies can be used in learning as: an intelligent tutor system, simulators and learning tools as well as pedagogy agents, system devices and resources, communication devices, and simulation classrooms In addition, the researcher also refers to Mobile learning or MLearning It is commonly associated with the use of mobile technology especially the mobile phone M-learning relates more to access of the Internet via a portable device such as a mobile phone or a game console Therefore, the integration of mobile learning for school students is seen as an alternative to increase their interest and motivation 1.2.2 “Application of information technology in foreign language teaching: From international experience to reality in Vietnam.” The process of applying IT to education in general and foreign language teaching in particular in the world is divided into three stages, namely: the introduction of technology into the classroom (Introduction); integration of technology into the classroom (Integration); and the technology invisible stage in the classroom Research shows that teachers need to increase their knowledge of information technology as much as possible Researchers offer different levels to describe information technology applications in teaching and learning 1, Reading comprehension: - Understand the technical terms for verbal communication and written language - Illustrate operation (mouse and keyboard) - Use basic computer software applications - Manipulation of output and input devices 2, Cooperation - Take advantage of written communication tools of individuals and interpersonal cooperation - Share electronic information with learners - Interpersonal communication by email 3, Decision - Apply electronic tools in problem solving - Designing effective solutions to solve practical problems - Develop new strategies and ideas using intellectual manipulation software - Prepare electronic spreadsheets - Create a calendar, address book and school calendar 4, Distinguishing - Assessing electronic software and determining the effectiveness of the software for each learning type of learners and students - Distinguish multimedia sources, multimedia suitable for the development of learners, age, gender, culture, etc 10 - FONT ERROR + Asynchronous fonts on slides: To limit this problem, go to the Home tab on the Ribbon toolbar, in the Editing section, select Replace Fonts and replace the different fonts into a standard font used for the entire slide in the article + The font is completely changed when used on another computer: in case you are not sure which computer to use for a presentation, be careful to copy the fonts used in the PowerPoint presentation into the same folder When you need a slideshow, you can install fonts for other devices easily However, not everyone knows how to save and install fonts on a computer, so PowerPoint has a built-in magic feature: embedding fonts into slides To this, select File / Options, select the Save tab, and drag to the end, click Embed fonts in the file PowerPoint by default only embeds the characters of the font you use in your presentation to reduce the file size If you need to edit the content of the presentation, you should choose Embed all characters At that time, although the file is heavier, you can safely adjust the presentation content and no longer worry about font errors when using the file on another computer + Text is too small: for people sitting away to read the content, you should leave the size: Title: 40 points, Subtitles: 32 points, Content: 24 points + Text is too much and dense: PowerPoint is just a presentation support tool, so you should not put too much content on a slide, which will make viewers feel tired to watch You need to grasp the information and reduce the effectiveness of your presentation You can apply Rule 6-6: * No more than words per line Too many words will make it difficult for viewers to understand ideas in a short time * No more than lines on a slide to avoid confusing for the viewer It helps viewers know the information as quickly as possible Keep clear gaps between lines to make eye contact comfortable 45 4.2 Recommendations 4.2.1 Recommendations for students 4.2.1.1 Some English learning software on the computer a Oxford Advanced Learner's Dictionary Oxford brand is really famous and quality, reputable with anyone learning foreign languages, especially learning English The software brings users standard English - English dictionaries, supports on many Windows platforms and is always updated with the content With Oxford Dictionary, we will cultivate our vocabulary and grammar through the translation of the words accompanied by examples for the word You will gain more knowledge, not only for understanding the word meaning but also for synonyms, antonyms, phrases with specific context Some subject categories are also included in the content, so that users can learn words easily and use them in the right case Moreover, we can also learn to listen through the pronunciation of the dictionary, with normative English and American accents We can listen to offline with more than 100 thousand sentence patterns available You not only learn to look up the meaning of words with Oxford Advanced Learner's Dictionary but you will also learn many other useful skills Image 4.1: Oxford Advanced Learner's Dictionary software b English Grammar English Grammar focuses on practicing English grammar for learners, along with learnin vocabulary, listening, speaking and writing practice Grammar lessons or vocabulary will be divided into topics, areas ranging from social, entertainment, science, health, etc This helps learners to receive more diverse words with topics, along with specific illustrations for words Listening, speaking and writing exercises are also selected by the English Grammar at various levels of study Speaking and 46 listening exercises are also categorized into many different topics, both increasing the foreign language vocabulary of the learners and creating reflexes in all situations In particular, the software also provides tests so that learners can assess themselves through study sessions c English Study Pro English Study Pro is like a carefully selected data warehouse, accompanied by other tools and utilities to meet the needs of learning English in many different ways Image 4.2: English Study Pro software First of all, the software is a dictionary with color lookup, quality illustrations and word pronunciation with a standard voice The speaking and listening features of the software will help you practice speaking and listening quickly and effectively without the additional listening software The software will start with the basic grammar lessons, along with the listening course from low to high levels 47 Image 4.3: English Study Pro software Each lesson in the curriculum includes dialogues, along with vocabulary and grammar Once you have a solid knowledge, you can proceed to the reading practice, self-study communication to perform directly on the software After each lesson, there will be a quiz or exercises to evaluate the knowledge you have accumulated after the lessons Image 4.4: English Study Pro software There is a lot of good English learning software, but the above are some typical learning software that many people choose, evaluate good quality They provide students with a rich program of English self-study with exercises for English learning skills, to meet the diverse needs of each student 48 4.2.1.2 Some English learning game applications In my opinion, the combination of study and entertainment will bring about expected results We can apply some games that are useful for learning foreign languages a Choices An interesting English learning game application is Choices - a role-playing game where you can become a lost man on a mysterious island with your close friends or a girl on her way to find her fiancé to receive a huge inheritance from her grandmother Going through the stories in Choices, you will have more vocabulary around common topics in life Regularly contacting with many interesting conversational samples also helps you improve your English communication b Family Zoo This game playing is relatively simple, you just complete the task (similar to Candy Crush Saga game) to receive a reward ticket Accumulating the number of reward tickets required, which makes you can exchange items such as plants, decorative flowers, animals (tigers, lions, koalas, etc.) Therefore, this application is not only entertaining but also a treasure to learn vocabulary related to plants and animals c My Cafe My Cafe is also a worth option considered to learn English freely for adults You will "transform" into a famous cafe owner in the neighborhood, where people come to enjoy delicious drinks and share their life stories Playing this game will help to improve your English, because you have to give advice to the other characters in the game Depending on the decisions you make, the plot will evolve in different directions d Cooking Fever Cooking Fever is also a game application to learn English in the field of cuisine At this time, your role as a chef in a restaurant where full of hungry and tempered diners are waiting You must prepare dishes required and serve quickly before they lose patience and leave The tutorial is entirely in English, you must 49 understand it thoroughly before you can start playing But you not worry about the vocabularies They are relatively simple to use, such as themed materials, tools in the kitchen Learning English through games gives you great relaxing moments while you can still practice your language skills But you should not let the "entertainment" part dominate the "learning" part Only when you concentrate 100% and persevere for practice daily, you can conquer this foreign language In addition to software or applications, I highly recommend a very useful English learning website that you can apply It is YouTube YouTube is a video sharing website, where users can upload or download to a computer or phone and share video clips Here are some useful YouTube English learning channels - - - Pronouncing Practice + Bbclearningenglish: https://www.youtube.com/user/bbclearningenglish + Sozoexchange: https://www.youtube.com/user/sozoexchange + Rachel’s English: https://www.youtube.com/user/rachelsenglish + British Council: https://www.youtube.com/user/BritishCouncilLE + Jennifer ESL: https://www.youtube.com/user/JenniferESL Listening and Specking Practice + PrivateEnglishPortal: https://www.youtube.com/watch… + Duncaninchina: https://www.youtube.com/user/duncaninchina + Serlymar: https://www.youtube.com/user/SERLYMAR + VOALearningEnglish: https://www.youtube.com/user/VOALearningEnglish + ESL and Popular Culture: https://www.youtube.com/user/LearnFree2007 Communicating Practice + Engvid – Learning English for free: https://www.youtube.com/user/engvidenglish + English Class 101: https://www.youtube.com/user/ENGLISHCLASS101 4.2.2 Recommendations for teachers At present, the situation of Covid-19 epidemic is very complicated Therefore, online learning is very essential to ensure the health of both teachers and students I would like to recommend some of the best free online teaching software a Zoom Meeting Zoom Meeting is free online teaching software that helps the school organize the fastest and most stable teaching session This is also the choice of many businesses to meet and discuss at meetings Zoom Meeting offers a free account and an upgrade to the premium version with extremely valuable features In the free 50 version, in addition to the above basic features, Zoom Meeting offers limited options but still meets the majority of online teaching needs: + Classroom up to 100 participants + Limited to 40 minutes for each meeting + Unlimited meeting times However, teachers only need to spend an additional 300,000 VND / month to upgrade their teachers' accounts to the Pro version to be able to use extremely valuable features: + Organizing classrooms with over 100 participants - suitable for universities or community classes + Create online video courses by storing content on Zoom's cloud platform with Video capacity up to GB This video can be downloaded from a Web browser + Unlimited duration for the Meeting with increasing the maximum duration for each Meeting to 24 hours - Advantages: + The feature of zoom meeting is to organize online classes with many people for clear image quality, face to face and can share extremely high quality screen videos, fast messaging speed + Compatible with most devices (PC, Table, Mobile) and operating systems (Window, IOS, Android) + Support to share your screen with other people, and can share the whole screen or share a single window + Support remote control (control keyboard as well as mouse) devices of other people extremely convenient + You can proceed to set a password for each classroom to avoid strange access - Note: + To ensure the learning process, watching the best lectures, ensure a stable internet speed + Do not use computers using the software at one location + During learning process, you should turn off the microphone on the device When you need to talk, turn it on 51 b Applying Workplace - Facebook in online teaching The Facebook Workplace was created with the purpose of maintaining a connection between members of a team It provides features like Facebook Groups or Facebook Messenger, etc Workplace is an extremely effective online teaching solution for teachers and students Workplace is integrated with the best features of Facebook such as News Feed, group sharing, Live, Reaction, searching, making conversations, etc That means that teachers can live stream to teach Besides, the application also supports displaying the number of participants and followers Workplace is not a free service However, for non-profit organizations, educational institutions, etc., they will be able to use it for free Or the school, teachers can try it for free for months and pay 1-3 USD / month if there are about 1000 members 10,000 members - Outstanding features + Workplace software inherits the best and most friendly utilities of Facebook Support live stream, video chat, etc with high quality + Application integrated Google drive to store and share data files when posting + Improve interaction and connection between students and teachers + Allow users to chat with anyone in any language thanks to automatic translation - Note + Good video quality, but need to ensure transmission + It is difficult to control the number of students participating + Need a separate domain to register c Skype This is a common application that can be used on phones and PCs / laptops, can make video calls, send instant messages such as SMS, etc Skype online teaching software allows users to make voice and video calls, etc with their phones, smart TVs or PCs, Macs, etc The application adapts to all configurations, just ensure network speed without paying any extra cost - Outstanding features + Easy to use, the faster connection with the Internet 52 + Teachers can use it to implement the teaching process with small groups of less than 10 students + The application adapts to every configuration, makes it easy for users to use - Note + Free app, but if making a group video call up to 10 people need to pay + When you want to use more advanced features you need to pay + Some functions will be hidden in the menu If you are looking for free online teaching software for small groups, Skype will be the perfect suggestion Simple interface will help users to use it easily 4.3 Suggesstions for further studies This research focuses on issues related to the application of information technology in English learning for second and third year students of English Faculty at ThuongMai University Because of the limitations of time and knowledge, the shortage of reference materials, the author cannot cover the whole issue of information technologies Therefore, it is necessary to have further studies that can cover the whole problem of information technology application The author wants to suggest that there should be further studies on some English learning software This is considered a great application of information technology in learning foreign languages A study of some specific software is really useful for readers For example, another author might recommend the best software with its features, usage, and benefits in improving English skills In addition, other authors can also expand the scope of the study with more students This helps the study become more objective and gives more accurate results The author hopes that these suggestions will be useful and bring positive effects for students of the following courses at ThuongMai University CONCLUSION 53 The research shows the importance of applying information technology in learning English In the digital age, there are many popular and useful information technology applications for improving English skills In the first chapter of this graduation paper, I mentioned to general theories related to information technology knowledge Next, the survey was conducted with 150 second and third year students of English faculty at ThuongMai University A survey questionnaire examines students' attitudes to applying information technology to learning English In addition, it also shows the current situation of information technology application of English major students at ThuongMai Universities There are a lot of difficulties in applying information technology Therefore, I propose a number of remedial solutions as well as suggestions for some smart and useful English learning software and applications However, because of the limitation of time, knowledge as well as experiences, mistakes in this paper might be possible to be made So, I would like to receive contribution opinions from my teachers and friends Once again, I would like to express my profound gratitude to my supervisor Mrs Nguyen Thi Thuy Chung for her whole devoted help in my study I also send my sincere thanks to all my teachers, friends and family members, who have encouraged me to accomplish this graduation paper 54 LIST OF REFERENCE Nguyễn Văn Long (2016), “Ứng dụng công nghệ thông tin dạy học ngoại ngữ: Từ kinh nghiệm quốc tế đến thực Việt Nam”, Tạp chí Khoa học ĐHQGHN: Nghiên cứu Giáo dục (Tập 32, Số 2), trang 36-47 (Previous Study) Nguyễn Xuân Nghĩa, Phan Thị Minh Phương, Đinh Thị Kim Ánh, Nguyễn Thị Trang (2017), “Sinh viên Điện thoại Thông Minh (Smartphone): Việc sử dụng Những Ảnh Hưởng đến Học Tập Quan Hệ Xã Hội.”, Tạp chí khoa học xã hội, (số 2), trang 13-30 PGS.TS Phạm Xuân Hậu, CN.Phạm Văn Danh, Ứng dụng Công nghệ Thông tin để nâng cao hiệu dạy-học nghiên cứu Khoa học trường Đại học Sư phạm Viện Nghiên cứu Giáo dục - ĐHSP TP.HCM Trần Bảo Nguyên, Ứng dụng Công nghệ Thông tin giảng dạy môn Giáo dục Quốc phòng An ninh nhằm nâng cao chất lượng đào tạo Bộ môn GDQP, Trường Đại học An Giang Ts Nguyễn Đức Ca (2019), Ứng dụng Công Nghệ Thông Tin dạy học Việt Nam nhằm tích cực hóa q trình học tập Học sinh Sinh viên, Viện Khoa học Giáo dục Việt Nam Dr Irshad HUSSAIN (2008), “Role of Information Technologies in Teaching Learning Process: Perception of the Facult”, Turkish Online Journal of Distance Education, (Number 2), page 46-56 Mohammad Reza Ahmadi (2018), “The Use of Technology in English Language Learning: A Literature Review”, International Journal of Research in English Education, (Number 2), page 115-125 Obonyo Samson Odhiambo (2013), Use of Information Communication Technology in Teaching and Learning Processes in Secondary Schools in Rachuonyo South District, Homa-Bay County, Kenya University of Nairobi Pritam Singh Negi, Vineeta Negi, Akhilesh Chandra Pandey (2011), “Impact of Information Technology on Learning, Teaching and Human Resource Management in Educational Sector”, International Journal of Computer Science and Telecommunications, (Issue 4), page 66 – 72 10 Rashidah Bt Rahamat, Parilah M Shah, Rosseni Bt Din, Juhaida Bt Abd Aziz, Students’ Readiness and Perceptions Towards using Mobile Technologies for 55 Learning The English Language Literature Component Universiti Kebangsaan 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Malaysia (Previous study) https://ybox.vn https://edu2review.com https://support.google.com https://quantrimang.com https://community.antoree.com https://vtv.vn https://langmaster.edu.vn https://www.studyphim.vn https://tuhoctienganhhieuqua.com https://englishtown.edu.vn https://vnexpress.net https://ejoy-english.com https://vietnam.vvob.org https://tailieu.vn https://vi.wikipedia.org https://en.wikipedia.org APPENDIX A SURVEY QUESTIONNAIRE Question 1: How long have you studied English? A Less than years B From to years C Over years Question 2: How much time you spend per day on learning English? A under hours B from 2-5 hours C above hours Question 3: Do you have a laptop/ a computer? A Yes B No Question 4: How often you learn English on technology devices? A Always B Sometimes C Never Question 5: What you use the Internet for?  Improving English skills (listening, speaking, reading, writing skill) 56  Work (Email, communication, searching information, etc)  Entertainment (game, surfing the web, listening to music, chatting, watching movies, etc) Question 6: How you rate your ability to apply information technology? Level (Very Bad, Bad, Normal, Good, Very good)  Laptop, Computer, Smartphone, etc  Microsoft Office (Word, Excel, PowerPoint, etc)  Online English courses  Social Network (Fb, IG, Zalo, etc)  Google Mail, Google Drive, etc  Online Dictionary Question 7: What you think about IT applications in learning English? Please rate your favourite level (dislike, quite like, like, really like)  Study with projector  Learn vocabulary through online dictionaries  Practice speaking English with friends on the Internet  Read English newspapers and magazines  Free online learning  English learning softwares (vocabulary, grammar, English skills, etc) Question 8: Have you ever registered an online course? A Ever B Never Question 9: How you feel about the quality of these online English courses?  Enthusiastic teacher  Easy to acquire knowledge  Cost saving, time-saving  Hard to use support devices  Unstable network connection  Difficult to practice speaking English with friends  Bad interaction between teachers and students 57  Easy to distract Question 10: What you usually learn English vocabulary from?  Dictionary, Textbook, etc  Teachers, Friends, etc  English learning website  Videos, Movies, Pictures, etc on the Internet  English learning apps, websites, sofware, etc Question 11: Which English learning app have you used?  Elsa Speak: English Accent Coach  Sounds: Pronunciation  HelloTalk  Cambly  Speaky  Hello English: Learn English  English Grammar Book  Memrise  TFlat  Book Dash  Grammarly Keyboard  4English  Duolingo Question 12: How you feel about these apps?  Vivid illustrations  Fully designed from basic to advanced levels  Free apps  Lexical richness  Smart learning methods  Moderate speaking speed with English subtitles  Direct chat feature with native speakers  Contains hundreds of short videos in English with different topics  Inefficient 58  Not eye-catching interface  Only applicable for advanced learners  High cost  Topics are limited in content  Only help speaking and not provide much information Question 13: Can you name some good English learning apps you know? Question 14: How you rate the importance of information technology applications in your English learning process? A Very important B Important C Unimportant 59 ... technology of English major students at ThuongMai University Through the situation of information technology application of English major students at ThuongMai University, we can see that information. .. of information technologies 2.1.1 Definition of ? ?information technology” a Definition of ? ?information? ?? The word "Information" comes from the Latin language with the word information (informatio):... has a strong impact on the management, teaching, training and learning processes based on the support of application software, websites and Information technology infrastructure attached The application