Chapter 15 - Product liability and consumer protection. After completing this chapter, students will be able to: Describe the link between social engineering and the law, explain the difference between public interest and public policy, explain the difference between negligence and strict liability,...
Business Law with UCC Applications,13e Product Liability and Consumer Protection Chapter 15 McGrawHill/Irwin Copyright © 2013 by The McGrawHill Companies, Inc. All rights reserved Learning Objectives Describe the link between social engineering and the law Explain the difference between public interest and public policy Explain the difference between negligence and strict liability State the purpose of the Consumer Product Safety Act Explain the enforcement of the Federal Trade Commission Act 152 Learning Objectives (cont.) Develop a list of unfair or deceptive practices Identify several FTC rules designed to protect the consumer Identify the function of the Truth-inLending Act Explain the latest amendments to the Truth-in-Lending Act 153 Product Liability and Consumer Protection • Product Liability – Social Engineering and the Law – Negligence and Product Liability – Strict Liability and Product Liability – The Consumer Product Safety Act 154 Product Liability and Consumer Protection • Social Engineering and the Law – Public Interest and Public Policy – Public Policy and Product Liability 155 Product Liability and Consumer Protection • Strict Liability and Product Liability – Duty to Warn – Punitive Damages – Aircraft Cases and Product Liability 156 Product Liability and Consumer Protection • Consumer Protection Laws – The Federal Trade Commission – Unfair or Deceptive Practices – Trade Regulation Rules 157 Product Liability and Consumer Protection • Unfair or Deceptive Practices – Fraudulent Misrepresentation – Unordered Merchandise – Bait-and-Switch Schemes – Odometer Tampering 158 Product Liability and Consumer Protection • Trade Regulation Rules – Used Car Rule – Cooling-Off Rule – Negative Option Rule – The Mail and Telephone Order Rule – Telemarketing Sales Rule – 900-Telephone Number Rules – AntiSpam Law – AntiSlamming Law 159 Product Liability and Consumer Protection • Consumer Credit Laws – The Federal Truth-in-Lending Act – Equal Credit Opportunity – Unauthorized Use of Credit Cards – Fair Credit Reporting – Billing, Collecting, and Leasing 1510 Product Liability and Consumer Protection • Billing, Collecting, and Leasing – The Fair Credit Billing Act – Fair Debt Collection Practices – The Consumer Leasing Act 1511 ... Telemarketing Sales Rule – 900-Telephone Number Rules – AntiSpam Law – AntiSlamming Law 15? ?9 Product Liability and Consumer Protection • Consumer Credit Laws – The Federal Truth-in-Lending Act – Equal... Unordered Merchandise – Bait-and-Switch Schemes – Odometer Tampering 15? ?8 Product Liability and Consumer Protection • Trade Regulation Rules – Used Car Rule – Cooling-Off Rule – Negative Option... Explain the latest amendments to the Truth-in-Lending Act 15? ?3 Product Liability and Consumer Protection • Product Liability – Social Engineering and the Law – Negligence and Product Liability –