Name: Date: _ Define the term communication What are the three primary reasons that human beings communicate? What is the difference between encoding and decoding a message? Provide an example of a co-culture to which you belong Briefly describe a time when your unintentional behavior contradicted your intentional message Define what is meant by communication channel, and provide an example of a channel you have used to communicate today Contrast the difference between appropriate communication and effective communication What term we use to refer to a person's ability to have a number of communication behaviors at his or her disposal and the willingness to use different communication behaviors in different situations? What term is used to refer to anything that interferes with the transmission of a message, changing it in some way from what Test Bank for Real Communication 4th Edition by OHair NO essay answers was originally encoded? Full file at https://TestbankDirect.eu/ 10 In your own words, what the authors of your textbook mean when they say that communication is transactional? 11 What is the difference between cognitions and behaviors? 12 Why does your relational history with another person help determine what is appropriate in a given situation? 13 Identify one element of the situational context of the classroom in which you are taking this course that can create a challenge to the communication between you and your instructor or among the students in the class 14 Define cultural identity 15 Explain what the functional perspective on communication means What does this perspective say about the reasons why we communicate? 16 List and describe the six characteristics of communication 17 What are the essential features of competent communication? In what ways are process and outcome related, and in what ways are they distinctly different from one another? How about appropriateness and effectiveness? 18 Describe how a person's cultural identity influences his or her communication behavior 19 Consider a time when you and a communication partner failed to communicate competently Describe what happened in the situation and what went wrong in both your communication and your partner's communication Based on what you have learned so far about competent communication, what could you and the other person to communicate more competently if you could go back in time and redo the interaction? 20 Using classroom interaction as the source for your examples, illustrate the characteristics of communication as being symbolic, requiring a shared code, being linked to culture, being both intentional and unintentional, occurring through various channels, and being transactional Explain how understanding these characteristics can help a teacher communicate more competently with his or her students 21 Compare and contrast the essential features of the three models of communication discussed in your textbook: the linear model, the interaction model, and the competent communication model 22 Describe a recent conflict you had with your roommate, a close friend, a family member, or your significant other Apply the model of competent communication to this interaction to illustrate the elements of the model How does considering the interaction through the lens of this model help you understand the interaction differently than you might have before engaging in this analysis? Page Full file at https://TestbankDirect.eu/ 23 is the process by which we use symbols and behaviors to exchange information A) Encoding B) Decoding C) Communication D) Perception 24 Communication _ to help (or not help) us to accomplish our goals in personal, group, organizational, public, or technologically mediated situations A) attempts B) fails C) labors D) functions 25 The best definition of interdependence from the following list is A) what we affects others, and what they affects us B) a person's self-esteem is dependent on whether another person needs him or her C) being able to communicate effectively to meet one's needs D) a reluctance to communicate with others 26 All of the following are identified in the text as the primary functions of communication except for which one? A) to express affiliation B) to exchange information C) to manage relationships D) to influence others Test Bank for Real Communication 4th Edition by OHair NO essay answers 27 While on a first date, youfile notice date leaning in toward you, meeting your gaze, smiling when you make eye contact, Full at your https://TestbankDirect.eu/ and laughing at your jokes—you infer from this behavior that your date likes you This scenario best represents the use of communication to express A) control B) affiliation C) goal achievement D) influence over another person 28 The ability of one person, group, or organization to influence others and the manner in which their relationships are conducted is called _ A) control B) affiliation C) interdependence D) goal achievement 29 The word “dog” is a _, which arbitrarily refers to the canine companion that sleeps at the foot of your bed A) code B) channel C) symbol D) behavior 30 After looking in your book bag and realizing you forgot to grab a pen, you lean over to one of your classmates and you say, “Do you have a pen I can borrow for class today?” You have just engaged in what mental process as you constructed your message? A) encoding B) decoding C) coding D) symbolizing 31 The process of interpreting and assigning meaning to a message that is received is referred to as _ A) encoding B) decoding C) translating D) inquiring 32 The shared beliefs, values, and practices of a group of people is their _ A) communication relationship B) culture C) norms D) co-culture Page Full file at https://TestbankDirect.eu/ 33 The Amish, African Americans, Catholics, and hipsters are all groups we might refer to as members of a(n) _ A) enclave B) student group C) co-culture D) code-community 34 Because communication involves two or more people acting in both sender and receiver roles and because their messages are dependent on and influenced by those of their partner means that communication is A) symbolic B) cultural C) transactional D) interdependent 35 refers to the study of morals, specifically the moral choices individuals make in their relationships with others A) Religion B) Culture C) Communication D) Ethics 36 When communication is appropriate, it _ A) helps you meet your goals B) meets the demands of the situation, as well as the expectations of others present physically or virtually C) has little or no potential for being misunderstood Test Bank for Real Communication Edition by OHair NO essay answers D) produces some kind of product as a result of the exchange4th between the communicators Full file at https://TestbankDirect.eu/ 37 In which model of communication does a sender originate a message and send it through a channel to a receiver without taking any kind of feedback into consideration? A) interaction model B) linear model C) transactional model D) competent communication model 38 Although music and sports are your favorite topics to discuss, you are able to converse about other topics that are more interesting to others or that are more appropriate in particular situations This is an example of A) culture B) interdependence C) behavioral flexibility D) affiliation 39 In the interaction model of communication, we refer to the receiver's responses as A) noise B) message C) feedback D) code 40 The model of communication presents a transactional perspective, in which individuals simultaneously send and receive messages within a relational, situational, and cultural context A) linear B) interaction C) competent communication D) cultural 41 are the thoughts a communicator has about himself or herself and others A) Feelings B) Cognitions C) Emotions D) Behaviors 42 Communicators who can consider multiple scenarios, formulate multiple theories, and make multiple interpretations when encoding and decoding messages are said to have a high degree of _ A) cognitive complexity B) behavioral flexibility C) communication competence D) intelligence 43 Human beings are born with the capacity to communicate A) True B) False Page Full file at https://TestbankDirect.eu/ 44 We sometimes express emotions to help fulfill our practical needs A) True B) False 45 The more control one person has in a communication relationship, the less the other person has A) True B) False 46 In healthy relationships, there is usually equally shared control—both parties have about even levels of control over one another and the communication A) True B) False 47 Humans are able to communicate without the use of symbols A) True B) False 48 The meanings of symbols are arbitrary and are negotiated between people A) True B) False 49 Codes lose their value once they are known broadly by a large number of people A) True Test Bank for Real Communication 4th Edition by OHair B) False NO essay answers Full file at https://TestbankDirect.eu/ 50 Individuals are only able to identify with one co-culture at a time, making this aspect of their cultural identity less meaningful than others A) True B) False 51 The discipline of communication is only concerned with communication that is intentional A) True B) False 52 Transactional communication involves a sender and a receiver sending independent messages to one another A) True B) False 53 Competent communicators are more concerned with the outcome of their communication than they are with the process of their communication A) True B) False 54 An individual's ethics are influenced by his or her personal morals and values as well as by broader cultural notions of what is right or wrong morally A) True B) False 55 Competent communication must be effective and appropriate A) True B) False 56 The appropriateness of a communication act is largely determined by cultural norms and rules about what is acceptable or unacceptable A) True B) False 57 Although appropriateness is subjective and may change from one situation to another, competent communication focuses on using the skills that are effective in all situations A) True B) False 58 Most communication skills are known by instinct and cannot be learned or improved A) True B) False Page Full file at https://TestbankDirect.eu/ 59 The linear model of communication could be used to describe the way an artist uses recorded music to communicate with his or her fans A) True B) False 60 The interaction model of communication is the most complex and accurate model of communication put forth because it is the only model to acknowledge that communicators simultaneously send and receive messages A) True B) False 61 A communicator's self-perception can have a profound impact on the way he or she communicates A) True B) False 62 Most people perceive their cognitions, thoughts, and feelings to be innate, but they are actually shaped by the culture in which they live A) True B) False Test Bank for Real Communication 4th Edition by OHair NO essay answers Full file at https://TestbankDirect.eu/ Page Full file at https://TestbankDirect.eu/ Answer Key 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 C D A B B A C A B B C C D B B C C C B A A A A B B A B B B B B A A A B B A B A A Test Bank for Real Communication 4th Edition by OHair NO essay answers Full file at https://TestbankDirect.eu/ Page Full file at https://TestbankDirect.eu/