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Cấu trúc
Ch2.pdf (p.1-7)
Learning Objectives
Chapter Summary
Sidebars in the Text
Assessing Change Managers’ Images
Purpose
Options/Techniques/Requirements
Format:
Time Required:
Potential Problems and Helpful Hints
Debriefing
Guidelines for Answers to Questions
The answers to the questions in the exercises will need to be assessed according to the experience and education level of the students. The answers given here are only a guide.