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Domestic tourist survey questionnaire

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Project for Environmental protection in Halong Bay in Vietnam. Domestic Tourist Questionnaire on Tourists’ Environmental Consciousness. Khảo sát về hiện trạng và tác động của các loại hình du lịch ở Hạ Long.

Quang Ninh Provincial People’s Committee Japan International Cooperation Agency (JICA) Project for Environmental protection in Halong Bay in Vietnam Domestic Tourist Questionnaire on Tourists’ Environmental Consciousness Please kindly spend 15 minues of your precious time to answer the following questions Your provided information will be treated in confidential for development and management of sustainable tourism development in Halong Bay Part I: Personal information Gender:  Female  Male Age:  Under 22  41- 60  23 - 40  More than 60 Place of permanent residence: Main occupation (one answer only):  Government Officer  Management  Student/ Pupil  Enterprise employee  Self-employed  Farmer/ Blue-collar worker  Retired  Other (pls specify) Part II: General Information of Travel How many times have you been to Halong before?  First time  times  times or more How you come to Halong?  By public bus  By private car/ motorbike  By rental car/ bus/ taxi  Other (please specify) The main purpose of your trip to Halong?  Vacation/sightseeing  Honeymoon  Visit family/friend(s)  Business  Study trip/education  Meeting/conference/exhibition  Health check-up/surgery  Other (pls specify) How you arrange your travel to Halong  By travel agent  by myself How are you traveling?  With a group  Individually  Other (pls specify) 10 Who are you traveling with?  Family  Friends  Others 11 How did you know about Halong?  Friend/Family  Tourist brochure  Newspaper/magazine  Television  Internet  Travel agency  Road-show/exhibition  Other (pls specify) 12 How long your stay in Halong? day(s) 13 In Halong, did/do you participate in a boat excursion tour in Halong Bay?  Yes  No If yes, which excursion tour did/do you participate in?  Route (4 hours): Thien Cung grotto/Dau Go cave - Dinh Huong islet - Cock and Hen islet  Route (6 hours): Sung Sot cave - Titop island  Route (8 hours): Thien Cung grotto/Dau Go cave - Dinh Huong islet - Cock and Hen islet – Sung Sot cave - Titop island  Route (8 hours): Me Cung grotto - Cua Van Fishing village - Ba Ham lake  Overnight on Halong Bay (2 days/1 night)  Overnight on Halong Bay (3 days/2 nights)  Other (pls specify) 14 In Halong, besides a boat excursion tour, did/do you visit or enjoy other tourism sites? (Please tick all that apply)  Temples (pagodas)  Night market in Bai Chay  Tuan Chau International Resort  Market in Hon Gai  Bai Tho Mountain relics  Casino  Karaoke  Quang Ninh Museum  Royal International Park in Bai Chay (Amusement and entertainment) 15 In Halong, which class of accommodation did/do you stay in?  Standard/ guest house  1, stars  stars  – stars  Other (pls specify) 16 What is your total spending in Ha Long (Estimated)? VND 17 During your stay in Halong, what do/did you spend on?  Local souvenirs  Local foods  Entertainment activities  Marine sports  Other (pls specify) ……………………………………………………… 18 Besides Halong and Halong City, where did/do you visit in Quang Ninh Province?  Yen Tu Relic (Uong Bi Town)  Bach Dang Battlefield (Yen Hung District)  Cua Ong Temple (Cam Pha Town)  Tra Co Beach (Mong Cai City)  Van Don District (Bai Dai, Minh Chau and Quan Lan islands, Ngoc Vung Island and Cai Bau Pagoda)  Other ((pls specify):………… Part III: Consciousness, experience, expectation and satisfaction of tourists on Halong bay, concerning environment and tourism 19 Before visiting Halong, how did you know about Halong?  World natural heritage  Beautiful landscape destination in Vietnam  Cultural tourist destination with the famous legend of Vietnam  Tourist destination with clean environment  The most-visited tourist destination  Other (pls specify) 20 Please indicate your level of assessment on the following aspects in your trip to Halong (please tick the most appropriate box in each row) Very Good Good Fair Dissatis fied Very dissatis fied No opinion / not know Landscape Sea and beaches Caves Historical, culture sites and attraction Accommodation Land transportation (Bus) Tourist cruising boat Tour variety and uniquness Kayaking or other marine sports 10 Local food 11 Entertainment activities 12 Massage/Spa 13 Shopping and souvenir 14 Tourist information and signboard 15 Attitude of tourist service staffs 16 People are friendly 17 Environment/ Cleanness 18 Safety 21 What kind of tourism activities/products should be suitable and promoted in Halong Bay and its surrounding area for the future? (Please tick all that apply)  Boat excursion tour  Visiting floating fishing villages  Exploring caves and islands  Kayaking  Exploring mangrove forest  Experience traditional fishing at fishing village  Home-stay program  Marine tourism (diving and snorkeling)  Nature study tour  Experience local culture and traditions (dance, songs)  Other (pls specify) ……………………………… 22 Please indicate your level of assessment at Halong Bay regarding environment and environmental protection (please tick the most appropriate box in each row) Excellen Good Fair Bad Very t bad No opinion/ not know Air environment Sea environment Wastewater treatment Garbage collection and management Biodiversity conservation Environmental protection activities by community Environmental protection activities by tourism enterprises 23 In your opinion, which of the following issues need to overcome for protect environment in Ha Long Bay:  Air and water pollution from transportation  Pollution from coal mining sites  Oil spills from ships  Wastes from cruise ships  Wastes from tourist activities  Wastes from residence and construction  Wastes from local hotels and restaurants  Other: 24 Aimed at environmental protection, which measures should be undertaken in Halong:  Raise awareness of environmental protection for tourist and stakeholder (local community, tourism business operators, etc)  Upgrade waste collection system  Strengthen capacity for environment management staff  Enforcement of legislations and regulations on environmental protection  Other: 25 Please indicate your level of satisfaction with the following items during your trip to Halong: Totally agree Agree Neutral/ No comment Disagree Totally disagree Overall, I enjoy my trip to Halong Overall, my satisfaction from this trip is greater than my expectation I would like to visit Halong again I will revisit Halong because of business or occupation-related trips in Vietnam I will recommend Halong as a travel destination to my friends and family 26 Please tell us any opinion or suggestion you might have about current nature and tourism resources, facilities and sustainable tourism development for Halong? ………………… ………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… Thank you for your time and cooperation Enjoy your journey! Date of interview ./ / Interviewer…… ………………No.…… Interview site…………………… ……………………………… ……………………………… ... landscape destination in Vietnam  Cultural tourist destination with the famous legend of Vietnam  Tourist destination with clean environment  The most-visited tourist destination  Other (pls specify)... transportation (Bus) Tourist cruising boat Tour variety and uniquness Kayaking or other marine sports 10 Local food 11 Entertainment activities 12 Massage/Spa 13 Shopping and souvenir 14 Tourist information... Other ((pls specify):………… Part III: Consciousness, experience, expectation and satisfaction of tourists on Halong bay, concerning environment and tourism 19 Before visiting Halong, how did you

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