Domestic tourist survey questionnaire

Project for Environmental protection in Halong Bay in Vietnam. Domestic Tourist Questionnaire on Tourists’ Environmental Consciousness. Khảo sát về hiện trạng và tác động của các loại hình du lịch ở Hạ Long.

Project for Environmental protection in Halong Bay in Vietnam

Domestic Tourist Questionnaire

on Tourists’ Environmental Consciousness

Please kindly spend 15 minues of your precious time to answer the following questions Your provided information will

be treated in confidential for development and management of sustainable tourism development in Halong Bay

Part I: Personal information

1 Gender:  Female  Male

2 Age:  Under 22  23 - 40

3 Place of permanent residence:

4.Main occupation (one answer only):

 Government Officer  Enterprise employee  Self-employed

 Management  Farmer/ Blue-collar worker

 Student/ Pupil  Retired  Other (pls specify)

Part II: General Information of Travel

5 How many times have you been to Halong before?

 First time  2 times  3 times or more

6 How do you come to Halong?

 By public bus  By rental car/ bus/ taxi

 By private car/ motorbike  Other (please specify)

7 The main purpose of your trip to Halong?

 Vacation/sightseeing  Honeymoon  Visit family/friend(s)

 Business  Study trip/education  Meeting/conference/exhibition

 Health check-up/surgery  Other (pls specify)

8 How do you arrange your travel to Halong

 By travel agent  by myself

9 How are you traveling?  With a group  Individually

 Other (pls specify)

10 Who are you traveling with?  Family  Friends  Others

11 How did you know about Halong?

 Friend/Family  Tourist brochure  Newspaper/magazine

 Road-show/exhibition  Other (pls specify)

12 How long do your stay in Halong? day(s)

13 In Halong, did/do you participate in a boat excursion tour in Halong Bay?  Yes  No

If yes, which excursion tour did/do you participate in?

 Route 1 (4 hours): Thien Cung grotto/Dau Go cave - Dinh Huong islet - Cock and Hen islet

 Route 2 (6 hours): Sung Sot cave - Titop island

 Route 3 (8 hours): Thien Cung grotto/Dau Go cave - Dinh Huong islet - Cock and Hen islet – Sung Sot cave - Titop island

 Route 4 (8 hours): Me Cung grotto - Cua Van Fishing village - Ba Ham lake

 Overnight on Halong Bay (2 days/1 night)

 Overnight on Halong Bay (3 days/2 nights)

 Other (pls specify)

14 In Halong, besides a boat excursion tour, did/do you visit or enjoy other tourism sites? (Please tick all that apply)

 Temples (pagodas)  Night market in Bai Chay

 Tuan Chau International Resort  Market in Hon Gai

 Bai Tho Mountain relics  Casino

 Royal International Park in Bai Chay (Amusement and entertainment)

15 In Halong, which class of accommodation did/do you stay in?

 Standard/ guest house  1, 2 stars  3 stars  4 – 5 stars

 Other (pls specify)

16.What is your total spending in Ha Long (Estimated)? VND

17 During your stay in Halong, what do/did you spend on?

 Local souvenirs  Local foods

 Entertainment activities  Marine sports

 Other (pls specify) ………

18 Besides Halong and Halong City, where did/do you visit in Quang Ninh Province?

 Yen Tu Relic (Uong Bi Town)

 Bach Dang Battlefield (Yen Hung District)

 Cua Ong Temple (Cam Pha Town)

 Tra Co Beach (Mong Cai City)

 Van Don District (Bai Dai, Minh Chau and Quan Lan islands, Ngoc Vung Island and Cai Bau Pagoda)

 Other ((pls specify):…………

Part III: Consciousness, experience, expectation and satisfaction of tourists on Halong bay,

concerning environment and tourism

19 Before visiting Halong, how did you know about Halong?

 World natural heritage

 Beautiful landscape destination in Vietnam

 Cultural tourist destination with the famous legend of Vietnam

 Tourist destination with clean environment

 The most-visited tourist destination

 Other (pls specify)

20 Please indicate your level of assessment on the following aspects in your trip to Halong (please

tick the most appropriate box in each row)

Very Good

fied

Very dissatis fied

No opinion / do not know

1 Landscape

2 Sea and beaches

3 Caves

4 Historical, culture sites and attraction

5 Accommodation

6 Land transportation (Bus)

7 Tourist cruising boat

8 Tour variety and uniquness

9 Kayaking or other marine sports

10 Local food

11 Entertainment activities

12 Massage/Spa

13 Shopping and souvenir

14 Tourist information and signboard

15 Attitude of tourist service staffs

16 People are friendly

17 Environment/ Cleanness

18 Safety

21 What kind of tourism activities/products should be suitable and promoted in Halong Bay and its surrounding area for the future? (Please tick all that apply)

 Boat excursion tour  Visiting floating fishing villages

 Exploring caves and islands  Kayaking

 Exploring mangrove forest  Experience traditional fishing at fishing village

 Home-stay program  Marine tourism (diving and snorkeling)

 Nature study tour  Experience local culture and traditions (dance, songs)

 Other (pls specify) ………

22 Please indicate your level of assessment at Halong Bay regarding environment and

environmental protection (please tick the most appropriate box in each row)

Excellen

t Good Fair Bad Verybad

No opinion/

do not know

1 Air environment

2 Sea environment

3 Wastewater treatment

4 Garbage collection and

management

5 Biodiversity conservation

6 Environmental protection

activities by community

7 Environmental protection

activities by tourism enterprises

23 In your opinion, which of the following issues need to overcome forprotect environment in Ha Long Bay:

 Air and water pollution from transportation  Pollution from coal mining sites

 Oil spills from ships  Wastes from cruise ships

 Wastes from tourist activities  Wastes from residence and construction

 Wastes from local hotels and restaurants  Other:

24.Aimed at environmental protection, which measures should be undertaken in Halong:

 Raise awareness of environmental protection for tourist and stakeholder (local community, tourism business operators, etc)

 Upgrade waste collection system

 Strengthen capacity for environment management staff

 Enforcement of legislations and regulations on environmental protection

 Other:

25 Please indicate your level of satisfaction with the following items during your trip to Halong:

Totally agree Agree

Neutral/

No comment Disagree

Totally disagree

Overall, I enjoy my trip to Halong

Overall, my satisfaction from this trip is

greater than my expectation

I would like to visit Halong again

I will revisit Halong because of business

or occupation-related trips in Vietnam

I will recommend Halong as a travel

destination to my friends and family

26 Please tell us any opinion or suggestion you might have about current nature and tourism resources, facilities and sustainable tourism development for Halong?

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Thank you for your time and cooperation Enjoy your journey!

Date of interview / / Interviewer…… ………No.……

Interview site……… ……… ………