272638-001.book Page i Thursday, July 25, 2002 4:21 PM b Maintenance and Service Guide Compaq Evo Notebook N1005 Series and Compaq Presario 900 Series Mobile PC Document Part Number: 272638-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures 272638-001.book Page ii Thursday, July 25, 2002 4:21 PM © 2002 Compaq Information Technologies Group, L.P Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P in the U.S and/or other countries Microsoft and Windows are trademarks of Microsoft Corporation in the U.S and/or other countries AMD, Athlon, and Duron are trademarks of the AMD Corporation in the U.S and/or other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided “as is” without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Maintenance and Service Guide First Edition July 2002 Document Part Number: 272638-001 272638-001.book Page iii Thursday, July 25, 2002 4:21 PM Contents Product Description 1.1 Models 1–2 1.2 Features 1–8 1.3 Clearing a Password 1–10 1.4 Power Management 1–11 1.5 Computer External Components 1–12 1.6 Design Overview 1–22 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities 2–1 Selecting Computer Setup or Compaq Diagnostics 2–1 Selecting from the File Menu 2–3 Selecting from the Security Menu 2–4 Selecting from the Advanced Menu 2–5 2.2 Using Compaq Diagnostics 2–7 Obtaining, Saving, or Printing Configuration Information 2–7 Obtaining, Saving, or Printing Diagnostic Test Information 2–8 2.3 Troubleshooting Flowcharts 2–10 Maintenance and Service Guide iii 272638-001.book Page iv Thursday, July 25, 2002 4:21 PM Contents Illustrated Parts Catalog 3.1 Serial Number Location 3–1 3.2 Computer System Major Components 3–2 3.3 Miscellaneous Plastics/Hardware Kit 3–10 3.4 Miscellaneous Cable Kit 3–12 3.5 Mass Storage Devices 3–13 3.6 Miscellaneous 3–14 Removal and Replacement Preliminaries 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3 Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5 Packaging and Transporting Precautions 4.6 Workstation Precautions 4.7 Grounding Equipment and Methods 4–1 4–2 4–2 4–2 4–3 4–4 4–4 4–5 4–6 Removal and Replacement Procedures 5.1 Serial Number 5–2 5.2 Disassembly Sequence Chart 5–3 5.3 Preparing the Computer for Disassembly 5–4 5.4 Computer Feet 5–12 5.5 Memory Expansion Board 5–12 5.6 Mini PCI Communications Board 5–14 5.7 Disk Cell RTC Battery 5–17 5.8 Connector Cover 5–18 5.9 LED Cover 5–19 5.10 Keyboard 5–21 5.11 Heat Spreader 5–24 5.12 Processor 5–29 5.13 Display 5–31 5.14 Palm Rest 5–36 5.15 Diskette Drive 5–39 iv Maintenance and Service Guide 272638-001.book Page v Thursday, July 25, 2002 4:21 PM Contents 5.16 TouchPad Components 5.17 Display Release Assembly 5.18 Charger Board 5.19 Speaker Assembly 5.20 Top Cover 5.21 Fan 5.22 System Board 5.23 Modem Cable 5–41 5–43 5–44 5–46 5–48 5–52 5–54 5–58 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B–1 General Requirements B–1 Country-Specific Requirements B–2 C Screw Listing Index Maintenance and Service Guide v 272638-001.book Page Thursday, July 25, 2002 4:21 PM Product Description The Compaq Evo Notebook N1005 and Presario 900 Series of Personal Computers offer advanced modularity, AMD Athlon and Duron processors, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support Figure 1-1 Compaq Evo Notebook N1005 and Presario 900 Series Maintenance and Service Guide 1–1 272638-001.book Page Thursday, July 25, 2002 4:21 PM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3 Table 1-1 Compaq Evo Notebook N1005 and Presario 900 Model Naming Conventions Key P900 P 220 P5 40 V C 51 O XXXXXX-XXX 10 Key Description Options Brand/Series designator E = Evo P = Presario 1005 = 1005 Series 900 = 900 Series Processor type A = AMD Athlon XP+ D = AMD Duron Processor speed 153 = 1.53 GHz 147 = 1.47 GHz 140 = 1.40 GHz 130 = 1.30 GHz 120 = 1.20 GHz Display type/ size/resolution X = XGA (1024 × 768) = 15.x-inch = 14.x-inch Hard drive size 40 = 40 GB 30 = 30 GB 20 = 20 MB Optical drive designator V = DVD-ROM drive W = DVD-RW drive D = CD-ROM drive R = CD-RW drive Integrated communication M = Modem = None C = Modem/NIC combination card RAM 51 = 512 MB 25 = 256 MB Operating system O = Windows XP Pro E = Windows XP Home 10 SKU# 1–2 Maintenance and Service Guide 272638-001.book Page Thursday, July 25, 2002 4:21 PM Product Description Table 1-2 Compaq Evo Notebook N1005 Series Models The following Evo Notebook N1005 Series models use config code KSXZ and features: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive E1005 A 153 German E1005 German X5 30 W C 25 O C 25 O 470041-860 A 147 X4 20 V 470041-859 Maintenance and Service Guide 1–3 272638-001.book Page Thursday, July 25, 2002 4:21 PM Product Description Table 1-2 Compaq Evo Notebook N1005 Series Models (Continued) The following Evo Notebook N1005 Series models use config code KSBZ and feature: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 1-year warranty ■ diskette drive E1005 A 153 A Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 1–4 30 W 470041-815 470041-818 470041-819 470041-822 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands E1005 X5 470041-823 470041-826 470041-827 470041-830 470041-831 470041-834 147 X4 20 V 470041-816 470041-817 470041-820 470041-821 470041-824 470041-825 470041-828 470041-829 470041-832 470041-833 C 25 O Norway Portugal Russian Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom C 25 470041-835 470041-838 470041-839 470041-814 470041-842 470041-843 470041-846 470041-848 470041-851 470041-852 O Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom 470041-836 470041-837 470041-840 470041-813 470041-841 470041-844 470041-845 470041-849 470041-850 470041-853 Maintenance and Service Guide 272638-001.book Page Thursday, July 25, 2002 4:21 PM Product Description Table 1-3 Compaq Presario 900 Series Mobile PC Models The following Presario 900 Series Mobile PC models use config code KSXZ and features: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive P905 A 153 A 153 A 130 A Belgium Denmark Germany Italy The Netherlands X4 20 W X5 30 W 470037-046 470037-068 470037-071 470037-074 470037-077 Belgium Denmark Germany Italy The Netherlands P901 W 470038-081 470038-082 470038-083 470038-084 470038-085 Belgium Denmark Germany Italy The Netherlands P902 30 470036-882 470036-883 470037-069 470037-072 470037-075 Belgium Denmark Germany Italy The Netherlands P904 X5 120 X5 20 W 470037-045 470037-067 470037-070 470037-073 470037-076 Maintenance and Service Guide C 25 E Norway Portugal Spain Sweden/Finland C 25 E Norway Portugal Spain Sweden/Finland C 25 25 470038-086 470038-087 470038-088 470038-089 E Norway Portugal Spain Sweden/Finland C 470037-078 470037-517 470037-521 470037-083 470037-080 470037-516 470037-520 470037-081 E Norway Portugal Spain Sweden/Finland 470037-079 470037-515 470037-519 470037-082 1–5 ... Thursday, July 25, 2002 4:21 PM Product Description Table 1-2 Compaq Evo Notebook N1005 Series Models The following Evo Notebook N1005 Series models use config code KSXZ and features: ■ TouchPad... Thursday, July 25, 2002 4:21 PM Product Description Table 1-2 Compaq Evo Notebook N1005 Series Models (Continued) The following Evo Notebook N1005 Series models use config code KSBZ and feature: ■ TouchPad... 1-3 Table 1-1 Compaq Evo Notebook N1005 and Presario 900 Model Naming Conventions Key P900 P 220 P5 40 V C 51 O XXXXXX-XXX 10 Key Description Options Brand /Series designator E = Evo P = Presario