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Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the cityd. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the cit

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Grade11-unit9-page 1

UNIT 9 THE POST OFFICE

GLOSSARY

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Grade11-unit9-page 2

1. architect ['ɑ:kitekt] kiến trúc sư

2. arrogant ['ærəgənt] kiêu ngạo, kiêu căng

3. bother ['bɔðə] điều bực mình, điều khó chịu,

what a bother! chà, phiền quá

làm buồn bực, làm phiền, quấy rầy

4. brave [breiv] gan dạ, can đảm, dũng cảm

5. burglar ['bə:glə] kẻ trộm

6. capacity kə'pæsiti] sức chứa

7. communal ['kɔmjunl] công, chung, công cộng

8. courteous 'kə:tjəs] lịch sự, nhã nhặn

9. coward ['kauəd] người nhát gan, người nhút

nhát; người hèn nhát

(tính từ) nhát gan, nhút nhát; hèn nhát

10. cramped [kræmpt] chật hẹp, tù túng

11. customer ['kʌstəmə] khách hàng

12. facsimile [fæk'simili] bản sao, bản chép

13. fax [fæks] bản sao của một tài liệu; bản fax

14. graphics ['græfiks] hình vẽ; đồ hoạ

15. in operation: hoạt động, có tác dụng

16. make: mác, hiệu

17. network ['netwə:k] mạng lưới, hệ thống

18. notify ['noutifai] ( to notify somebody of

something; to notify something to somebody)

báo tin ; thông báo; cho hay; cho biết

 notification

19. pacifist ['pæsifist] = pacificist [pə'sifisist]

người theo chủ nghĩa hòa bình

20. pickpocket ['pik,pɔkit] kẻ móc túi

21. punctual ['pʌηkt∫uəl] đúng giờ (không chậm kt∫uəl] đúng giờ (không chậm trễ)

22. recipient [ri'sipiənt] người nhận

23. reduction [ri'dʌk∫n] sự thu nhỏ, sự giảm bớt

24. release [ri'li:s] sự thả, sự phóng thích

25. secure [si'kjuə] ( secure about something) không có cảm giác lo âu, nghi ngờ; an tâm; yên tâm; bảo đảm

26. shoplifter ['∫ɔp'liftə] kẻ cắp giả làm khách mua hàng

27. spacious ['spei∫əs] rộng rãi

28. speedy ['spi:di]nhanh chóng

29. subscribe [səb'skraib]( to subscribe to something) đặt mua dài hạn

30. surface mail: thư gửi bằng đường bộ hay đường biển

31. telecommunications [,telikə,mju:ni'kei∫nz] viễn thông

32. telegram ['teligræm] bức điện tín

33. tenant ['tenənt] người thuê, người mướn

34. thoughtful ['θɔ:tfl] có suy nghĩ, chín chắn, thận ɔ:tfl] có suy nghĩ, chín chắn, thận trọng, thâm trầm, chu đáo; quan tâm; ân ần

35. transaction [træn'zæk∫n] sự giao dịch

36. transfer ['trænsfə:] sự di chuyển, sự dời chỗ;

37. transmission [trænz'mi∫n] sự phát, sự truyền

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Grade11-unit9-page 3

Reading comprehension

1 What is Thanh Ba Post Office equipped with?

………

2 What services are offered at Thanh Ba Post Office?

………

3 What are the three different ways of sending a letter?

………

4 What is the Messenger Call Service used for?

………

5 What will you have to do if you want to get your newspapers and magazines delivered to your house?

………

PRACTICE TEST 1 Choose the word which is stressed differently from the rest

3. a convenient b recipient c transmission d possible

Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined part; or has a close meaning to the original one

6. _ Mrs Pike has just bought some kitchen for her new house

a equip b equipped c equipment d equipping

7. Thank you for phoning when I was ill It was very of you

a think b thought c thoughtful d thoughtfully

8. Thanks to the progress of science and , human life has become better and better

a technology b technological c technologically d technician

9. _ I would like to send these letters

_air mail

10. Could you please provide us some more modern equipment?

11. How far is your house away the city center?

12 _ fax transmission is commonly used in most offices

13. That post office provides us with _best services with _ well-trained staff

a the / a c Ø/ the c a / the d the / Ø

14 He was a kind and courteous mailman

a polite b strict c unpleasant d rude

15 Without more training or advanced technical skills, they'll lose their jobs

a out of date b backward c up to date d old

16 There was a parking area to cater for the tourist trade

a thoughtful b courteous c possible d spacious

17 Newspapers and magazines are often delivered early in the morning

a offered b given c provided d distributed

18 Because the doctors and nurses acted properly and quickly, the baby was operated successfully

a cheaply b promptly c conveniently d usefully

19 If you want to send a document and do not want to lose its original shape, our facsimile service will help you

20 She had been assisted by a stranger her motor and drove her to safety

a who started b whom starting c starting d that will start

21. With our senses, we perceive everything

a is around us b that is around us c whom is around us d whose is around us

22. _ The volunteers, _

enthusiasm was obvious, finished the work quickly

23. The musicians yesterday have played together for many years

a to who we listened b who we listened to c to that we listened d to whom we listened

24. Many scientists have claimed that like music are often good

at mathematics

a children b children who c children whom d whose children

25. _ The student had an impressive record

a the prize was awarded b that the prize was awarded

c to whom the prize was awarded d who the prize was awarded

26. Those have used our services for more than one year can enter the competition

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Grade11-unit9-page 4

27. I think it was your Dad

a phoned b phoning c that phoned d which phoned

28 That man is a newcomer in our company Do you know him?

a That man is a newcomer in our company Do you know whom?

b That man who is a newcomer in our company Do you know him?

c Do you know him that man is a newcomer in our company?

d Do you know that man, who is a newcomer in our company?

29. Yesterday I went to I had never been to before

a Thanh Ba Post Office, that b Thanh Ba Post Office where

c Thanh Ba Post Office which d Thanh Ba Post Office, which

30. _ She has two grown children, both of live abroad

Choose the best sentence that can be made from the cues given

31 yesterday / I / go / Thanh Ba Post Office/ send some money / my brother / the city

a Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city

b Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city

c Yesterday when I went to Thanh Ba Post Office sending some money to my brother in the city

d Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city

32 I / arrive / 7 am / the post office / open

a When I arrived at 7 a.m., the post office which had just been opened

b When I arrived at 7 a.m., the post office had just been opened

c I arrived at 7 a.m when the post office had just been opened

d I arrived at 7 a.m at the time the post office had just opened

33 the staff / help / me / send the money / very helpful and courteous

a The staff helped me to send the money were very helpful and courteous

b The staff that helped me to send the money which were very helpful and courteous

c The staff whom helped me to send the money they were very helpful and courteous

d The staff that helped me to send the money were very helpful and courteous

34 the service / good / only two hours later / my brother / phone / he had received the money

a The service was so good that only two hours later my brother phoned me to say that he had received the money

b The service which was such a good that only two hours later my brother phoned me to tell that he had received the money

c The service was such good that only two hours later my brother phoned to tell he had received the money

d The service was so good that only two hours later when my brother phoned to tell that he had received the money

35 I / satisfied / the service / Thanh Ba Post Office

a I was satisfied with the service of Thanh Ba Post Office

b So that, I was satisfied with the service of Thanh Ba Post ·Office

c Nevertheless, I was satisfied with the service of Thanh Ba Post Office

d I was satisfied with the service of which Thanh Ba Post Office

Fill in each numbered blank with one suitable word or phrase

A post office is (36) _authorized by a postal system for the posting, receipt, sortation, handling, transmission or (37) _ of mail Post offices offer mail-related services (38) _post office boxes, postage and packaging supplies (39) addition, some post offices offer (40) _ postal services such as passport applications and other government forms, money orders, and banking services

Post offices also (41) post-office boxes to people and businesses (42) prefer not to have mail delivered

to their home or office, or who live or stay at addresses to (43) _ mail delivery is not (44)

The back rooms of a post office are a place (45) mail is processed for delivery Mail may also

be processed in other post offices that are not open to the general public

36 a services b equipment c sending d mailing

37. a pass b giving c handle d delivery

44. a present b free c ready d available

45 a where b that c which d what

PRACTICE TEST 2

Choose the word which has the underlined part pronounced differently from the rest

2 a equipped b delivered c transferred d received

Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined part; or has a close meaning to the original one

6 What is your _ in life? - Going out with friends and enjoying delicious foods

a please b pleasant c pleasure d pleasing

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Grade11-unit9-page 5

7 You can pay for the goods on

a deliver b delivery c deliverable d delivering

8 Those telephone companies have launched major crease their number of

a subscribe b subscription c subscribers d subscribing

9. _ Most schools and universities are now

equipped _ surveillance cameras and other security measures

10. _ I had asked everyone to submit questions _

advance of the meeting

11 It would be more convenient you if you used the Express Mail Service

12. _Those letters were sent by surface mail

13 _ is used to describe special services in which things are sent or done faster than usual for a higher price

a Express b Message b Distribution d Press

14 I wish you a speedy recovery from your illness to return to work soon

a thoughtful b gradual c courteous d quick

15. John often uses Express Money to send money to his parents in the countryside

16 The Messenger Call Service helps you to notify the recipient of the time and place to receive the call

a receiver b fax c call d telephone

17 Fax _ has become more and more popular because it is cheap and convenient

a exchange b distance c sending d transmission

18 Someone sent you a parcel this morning and I put it on your table

a package b letter c stamp d fax

19. _ The class treasurer, , announced the balance of the account

a to whom we gave the money b to that we gave the money

c whose we gave the money to d whom we gave the money

20. The engineers designed the building received an award

21 _is one of the most important capitals in the world

a London, that the place I was born b London, which I was born

c London, I was born, d London, where I was born,

22. _ Express Money Transfer is one of the quickest ways money

23. _ Do you remember the time we first visited London?

a which b when c that d on that

24. Sunday is the day few people go to work

a that b which c when d why

25. Do you know the reason she quit her job?

a that b which c when d why

26 The government sent money and food to the people houses were destroyed by the storm last week

a which b that c whom d whose

27 I will never forget _ he said he loved me

a the moment b the moment which c the moment when d the moment in that

28._ It is very difficult to integrate yourself into a community is quite different from yours

a whose culture b the culture that c which culture d that culture

29. _ He often finds fault with _ he describes as having no talent

a John Smith, whom b John Smith, that c John Smith, whose d John Smith who

30 The scheme is designed to help children _ have fallen on hard times

a that parents b which parents c parents of which d whose parents

Error Identification

31 The Post Office, (a)that is a retail company in the United Kingdom; (b)formerly part of (c)the postal service Royal

Mail, (c) became a separate entity in 1981

32 In 1823, the Post Office(a) used steamboats(b) to carry mails and parcels (c) between post towns (d) which no

roads existed

33 On February 22, 1921, (a) when mail (b)was flown both day (c) and night (d)for the first time over the entire

distance from San Francisco to New York

34 In 1930,(a) more than 10,000 trains (b)which were (c) used for moving the mail into every city, town, and

village(d) in the United States

35 (a)When railroad mail service began, mostly letters(b) were sorted on the trains,(c) which (d) were not equipping

to distribute other kinds of mail

Read the passage carefully and choose the correct answer

In early colonial times, correspondents depended on friends, merchants, and Native Americans to carry

messages between the colonies However, most correspondence ran between the colonists and England, their

mother country It was a very hard work to handle so many letters like that In 1639, the first official notice of a

postal service in the colonies appeared The General Court of Massachusetts designated Richard Fairbanks' tavern

in Boston as the official place of mail brought from or sent overseas, in line with the practice in England and other

nations to use coffee houses and taverns as mail drops Local authorities operated post routes within the colonies

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Grade11-unit9-page 6

Then, in 1673, a monthly post was set up between New York and Boston The service was of short duration, but the post rider's trail became known as the Old Boston Post Road, part of today's U.S Route 1 William Penn established the first post office in 1683 In the South, private messengers, usually slaves, connected the huge plantations

After the Boston revolution in September 1774, the colonies began to separate from the mother country A Continental Congress was organized at Philadelphia in May 1775 to establish an independent government One of the first questions before the delegates was how to convey and deliver the mail

36. In early colonial times,

a the English did not know how to write a mail

b merchants were not allowed to send letters

c the US was the mother country of many colonies

d England had many colonies

37. _ The first place which was used as a post office was

a a tavern b a big house c an official place d a coffee house

38 In 1673, letters were sent from New York and Boston, and vice versa _ a month

a once b twice c three times d four times

39 The first post office was set up in

40 According to the passage, _ had to work as a mailman between the huge plantations

a delegates b governors c messengers d slaves

Fill in each numbered blank with one suitable word or phrase

In many countries, (41) _ in Africa and the Middle East, there is no 'door to door' (42) of mail For example, (43) _one post a letter to a street address in Namibia, it will be (44) _ to sender as undeliverable Consequently renting a post office box has traditionally been (45) _ only way to receive mail in (46) countries, although some, like Jordan, are now introducing home delivery

Generally, post office boxes are rented from the post office either by individuals (47) _ by businesses on

a basis ranging from monthly to annual, and the cost of rent varies depending (48) _ the box size In the US, the rental rate used (49) _ the same across the country Now, however, a postal facility can be in any of seven fee groups by location; in (50) _ , certain customers qualify for free box rental

41 a hardly b particularly c gradually d certainly

42 a delivery b receiving c sending d service

50 a instance b addition c example d recent

PRACTICE TEST 3

I PRONUNCIATION

Choose the word that has the underlined part pronounced differently from that of the others.

1 a facsimile b transfer c spacious d fax

2 a ready b friend c telephone d speedy

3 a subscribe b facsimile c pride d provide

4 a spacious b courteous c document d technology

5 a commune b security c punctuality d distribute

II LANGUAGE FOCUS

A. Choose the word or phrase -a, b, c or d- that best completes the sentence or substitutes for the underlined word

You can subscribe to your favorite newspapers and magazines the nearest post office .

6 He is very capable learning and understanding things.

7 Thanh Ba Post Office provides customers the Messenger Call Services.

a with b for c of d to

8 The post office offers the Mail Service which is particularly fast.

a Secure b Efficient c Express d Reliable

9 We are proud of our staff, who are always friendly and efficient.

a well-done b well-appointed c well-behaved d well-trained

10 The hotel staff are always friendly and courteous.

a efficient b polite c helpful d perfect

11 There was no mention of the incident in the national press.

a television b newspapers c Internet d radio

12 I need to £1,000 to my daughter's account

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Grade11-unit9-page 7

a transfer b transform c transmit d transact

13 to the magazine can take advantage of this special offer.

a Subscribe b Subscription c Subscribing d Subscribers

14 is someone who works from home on computer and communicates with their office by telephone, fax,

or e-mail a Telecomputer b Telecommuter c Telephonist d Telemarketer

B Choose the word or phrase - a, b, c or d - that best completes the sentence.

15 My mother enjoys hill walking.

a who is in her seventies b , that is in her seventies

c , which is in her seventies d , who is in her seventies

16 She's one of the kindest people .

a that I know b whose I know c who I know d which I know

17 Where is the house ? a where they are living b which they are living

c where they are living there d where they are living in

18 She lives in the house .

a which has the red door b has the red door c that with the red door d with its red door

19 Mark Twain is an author I like best.

a his books b that books c the book of whom d whose books

20 The problem never occurred a I hadn't expected it b that I had expected it

c who I had expected d I had expected

21 In 1850, Yale University established Sheffield Scientific School, .

a engineers were educated there b where engineers were educated

c in which were engineers educated d where were engineers educated

22 It was the ragtime pianist Scott Joplin the Maple Leaf Rag, perhaps the best known of all ragtime

tunes a wrote b the writer of c who wrote d writing

23 A keystone species is a species of plants and animals absence has a major effect on an ecological

system a that its b its c whose d with its

24 William Samuel Johnson, helped write the Constitution, became the first president of Columbia College

in 1787 a whom he had b who had c and he had d had

C Choose word or phrase - A, B, C or D – that needs correcting.

25 Fred, (a) who usually conducts the(b) choir rehearsals, did not show up last night because he(c) had an accident (d) on his way to the practice.

26 Now(a)that I no(b) longer have to wear uniform, (c)I'll be able to wear(d) which I want.

27 (a)Ripe fruit is often (b)stored in a place(c) who contains much carbon dioxide so that the fruit will not decay too(d) rapidly.

28 The town (a)we visited was a (b) four-days journey from our hotel, so we(c) took the train instead (d) of the bus.

III WRITING

From the four words or pbrases -a, b, c or d – choose the one that best completes the sentence.

30 After seeing a movie based on a novel, .

a the book was read by many people b the book made many people want to read it

c many people want to read the book d the reading of the book interests many people

31 Once known as the 'Golden State' because of its gold mines, _.

a North Carolina today mines few metallic minerals

b few metallic minerals are mined in North Carolina today

c there are few metallic minerals mined in North Carolina today

d today in North Carolina few metallic minerals are mined

32 are considered humorous is mainly to his characters' use of slang.

a Damon Runyan's stories b Damon Runyan's stories, which

c That Damon Runyan's stories d Because Damon Runyan's stories

33 In order to grow vegetables properly, gardeners must know .

a that the requirements for each vegetable

b what the requirements for each vegetable are

c what are each vegetable's requirements d that is required by each vegetable

34 , methane can be used as a fuel.

a It is produced by the fermentation of organic matter b The fermentation of organic matter is produced

c The production by the fermentation of organic matter

d Produced by the fermentation of organic matter

READING

A Choose the word or phrase - a, b, c or d - that best fits the blank space in the following passage

A major revolution for the automated office is electronic mail The customary (35) system requires message written on paper to be (36) physically from one location to another With electronic mail,

messages are converted (37) _ electronic signals, transmitted (38) _ in the world, and then changed back into the original written form, all in several seconds and minutes at (39) .

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Through the use of video screens in company offices, a single (40) can be transmitted to hundreds of people in dozens of branch offices at the same time Thus, electronic mail, along with (41) , can be an important asset in teleconferences Furthermore, the use of electric mail in the form of a 'mailbox' (42) to a telephone is also of great value Since in offices many telephone (43) go uncompleted on the first attempt, with electronic mail, two-way conversion is not essential, so it (44) telephone use and saves time.

35 a post b postal c postage d posting

36 a transformed b transferred c transacted d transmitted

37 a from b by c into d with

38 a wherever b anywhere c somewhere d everywhere

39 a most b all c least d last.

40 a data b instrument c document d information

41 a programs b graphics c websites d databases

42 a attached b transmitted c extended d spread

43 a bills b calls c uses d services

44 a increases b receives c reduces d transfers

B Read the passage carefully, then choose the correct answers

The last two decades have seen enormous changes in the way people's lives are affected by IT Twenty years ago, few people had access to a computer whilst today most people use them at work, home or school and use of e-mail and the Internet

is an every day event

These developments have brought many benefits to our lives E-mail makes communication much easier and more immediate This has numerous benefits for business, commerce, and education The World Wide Web means that information

on every conceivable subject is now available to us Clearly, for many people this has made life much easier and more convenient

However, not all the effects of the new technology have been beneficial Many people feel that the widespread use of e-mail is destroying traditional forms of communication such as letter writing, telephone and face-to-face conversation In addition, the huge size of the Web means it is almost impossible to control and regulate This has led to many concerns regarding children accessing unsuitable websites In conclusion, developments in IT have brought many benefits, yet I believe developments relating to new technology in the future are likely to produce many negative effects that will need to be addressed very carefully

45 In the last twenty years a there have been dramatic changes in the field of computer science

b people's lives have been changed a lot because of the invention of the computer

c the World Wide Web and e-mail communication have affected modern life

d there have been developments in telecomunications.

46 According to the passage, E-mail a reduces face-to-face contact b can be checked quickly and easily

c is used only in business d takes a lot of time to transmit

47 The World Wide Web and e-mail communication

a causes a busy and exciting life b have also been used for education purpose

c is difficult to get access to d is destroying traditional customs

48 What does the IT stand for? a Information Transfer b Information Transmission

c Information Theory d Information Technology

49 Which sentence is NOT mentioned?

a The World Wide Web is difficult to navigate. b The World Wide Web provides information.

c The World Wide Web is difficult to control d E-mail communication is quick and easy.

50 The writer thinks future IT developments will be _

a more positive b more negative c more rapid d unexpected

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