I AcknowledgementDear TiTi Autocare Team, We are writing to express my heartfelt gratitude for the opportunity to intern at your esteemed car wash gara It is with great pleasure that I a
Trang 1TRƯỜNG ĐẠI HỌC CÔNG NGHỆ TP HCM
VIỆN ĐÀO TẠO QUỐC TẾ
INTERNSHIP REPORT FOR AUTOMOTIVE ENGINEERING TECHNOLOGY 2
Major: Automotive Engineering
Course code: AUT551
Instructor : Dr Nguyễn Văn Giao
Intern Student:
1 Lương Nguyễn Thế Quang Student ID: 2011252467 Class: 20DOTQA1
2 Nguyễn Ngọc Phú Thành Student ID: 2011250718 Class: 20DOTQA1
3 Nguyễn Huỳnh Đạt Student ID: 2011251418 Class: 20DOTQA1
4 Ngô Tấn Hiệp Student ID: 2011250207 Class: 20DOTQA1
5 Đoàn Nguyễn Đăng Khoa Student ID: 2011252830 Class: 20DOTQA1
6 Chu Văn Bảo Nguyên Student ID: 2011253806 Class: 20DOTQA1
7 Nguyễn Võ Hồng Anh Student ID: 2011050004 Class: 20DOTQA1
8 Lâm Quốc Tiến Student ID: 2011780266 Class: 20DOTQA1
9 Lý Gia Huy Student ID: 2011252819 Class: 20DOTQA1
10 Ngô Duy Khánh Student ID: 2011251062 Class: 20DOTQA1
11 Huỳnh Tấn Hùng Student ID: 2011251018 Class: 20DOTQA1
12 Nguyễn Ngọc Long Student ID: 2011251095 Class: 20DOTQA1
HCM City, <06/2023>
Trang 2I
AcknowledgementDear TiTi Autocare Team,
We are writing to express my heartfelt gratitude for the opportunity to intern at your esteemed car wash gara
It is with great pleasure that I acknowledge the invaluable experience and knowledge I have gained during internship tenure
We would like to extend my sincere appreciation to MrTuan for his guidance, support, and encouragemthroughout my internship Their expertise and dedication have significantly contributed to my professiongrowth and development We are truly grateful for the time they invested in mentoring me and providing mwith hands-on experience in the automotive industry Moreover, we would like to thank the entire TiTi Autocarteam for creating a positive and inclusive work environment The camaraderie and teamwork displayed by emember of the team have made my internship experience even more enriching We are grateful for opportunity to collaborate with skilled technicians and learn from their expertise
During my time at TiTi Autocare, we have had the chance to work on a diverse range of vehicles, gainipractical knowledge in various aspects of car washing and maintenance From basic car cleaning techniqueunderstanding the intricacies of car detailing, we have acquired valuable skills that will undoubtedly provbeneficial in my future endeavors
Additionally, we appreciate the trust and responsibility bestowed upon me during my internship Being entrustwith important tasks and being allowed to handle customer interactions has boosted my confidence acommunication skills We are grateful for the opportunity to apply my theoretical knowledge in a real-worlsetting and contribute to the success of the garage
We are confident that the experience and skills we have acquired during my internship at TiTi Autocare wserve as a solid foundation for my future career in the automotive industry The valuable lessons learned andconnections we have made during my time here will undoubtedly shape my professional journey
Once again, we would like to express my deepest gratitude to TiTi Autocare for providing me with this invaluabopportunity It has been an honor to be a part of your team, and I will cherish the experience for years to com
Please let me know if there is anything I can do to assist or contribute to TiTi Autocare in the futureI would bmore than happy to help and continue my association with your esteemed garage
Thank you once again for everything
Ours sincerely, Group 2
Trang 3II
CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập Tự do Hạnh phúc- -
-
COMPANY’S EVALUATION Intern Student : (1) Lương Nguyễn Thế Quang MSSV: 2011252467
(2) Nguyễn Ngọc Phú Thành MSSV: 2011250718
(3) Nguyễn Huỳnh Đạt MSSV: 2011251418
(4) Ngô Tấn Hiệp MSSV: 2011250207
(5) Đoàn Nguyễn Đăng Khoa MSSV: 2011252830
(6) Chu Văn Bảo Nguyên MSSV: 2011253806
(7) Nguyễn Võ Hồng Anh MSSV: 2011050004
(8) Lâm Quốc Tiến MSSV: 2011780266
(9) Lý Gia Huy MSSV: 2011252830
(10) Ngô Duy Khánh MSSV: 2011251062
(11) Huỳnh Tấn Hùng MSSV: 2011251018
(12) Nguyễn Ngọc Long MSSV: 2011251095
1 Training time:
2 Training department:
3 Sense of responsibility for work and sense of discipline:
4 Comments:
HCM City, .June, 2023 Intern Unit (Sign and write full name, sea
Trang 4III
CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập Tự do Hạnh phúc- -
-
INTERNSHIP INSTRUCTOR’S VALUATION Intern Student : (1) Lương Nguyễn Thế Quang MSSV: 2011252467
(2) Nguyễn Ngọc Phú Thành MSSV: 2011250718
(3) Nguyễn Huỳnh Đạt MSSV: 2011251418
(4) Ngô Tấn Hiệp MSSV: 2011250207
(5) Đoàn Nguyễn Đăng Khoa MSSV: 2011252830
(6) Chu Văn Bảo Nguyên MSSV: 2011253806
(7) Nguyễn Võ Hồng Anh MSSV: 2011050004
(8) Lâm Quốc Tiến MSSV: 2011780266
(9) Lý Gia H MSSV: 2011252830 uy (10) Ngô Duy Khánh MSSV: 2011251062
(11) Huỳnh Tấn Hùng MSSV: 2011251018
(12) Nguyễn Ngọc Long MSSV: 2011251095
1 Training time:
2 Training department:
3 Sense of responsibility for work and sense of discipline:
4 Comments:
HCM City, .June, 2023 Instructor (Sign and write full name, seal)
Trang 5IV
Table of Contents
CHAPTER 1: COMPANY PROFILE 1
1.1 Company profile
1.2 Scope of work
1.3 Company structure
CHAPTER 2: JOB DIARY 3
CHAPTER 3: CONCLUDE 13
3.1 Things Learned After Internship
3.2 Comparison between the reality implemented at the enterprise and the theory learned
3.3 Personal experience
3.4 Comment to learn from experience
REFERENCES
Trang 61
CHAPTER 1: COMPANY PROFILE 1.1 Company profile
Figure: Company location
Company name: TITI AUTO CARE INVESTMENT COMPANY LIMITED Type of operation: Limited Liability Company
Tax code: 0317134482
Operation date: January 20 , 2022 st
Representation of company: NGUYEN MANH DUC
Address: 129 Phan Chu Trinh, Ward 12, Binh Thanh District, Ho Chi Minh City Working hours: 8:00 17:00 from Monday to Sunday, except public holidays –
Trang 72
1.2 Scope of work
- Maintenance and repair of automobiles and other motor vehicles (Main industry)
- Repair of machinery and equipment
- Installation of machinery and industrial equipment
- Wholesale of other machinery, equipment and spare parts
- Consulting, brokerage, real estate auction, land use right auction
- Installation of electrical systems
- Wholesale of electronic and telecommunications equipment and components
- Installation of other construction systems
- Wholesale of automobiles and other motor vehicles
- Dealers of cars and other motor vehicles
- Wholesale of other household appliances
- Specialized design activities
- Motor vehicle rental
- Repair of electronic and optical equipment
- Retail sale of motor fuel in specialized stores
1.3 Company structure
- Director, Administrative offices: Nguyen Manh Duc
- Technical department manager: Mr Tuan
- Business Department: Mr Giau
- Service staff: Mr Huy, Mr Nghi, Mr Quan, Mr Quoc, Mr Chinh …
Trang 83
CHAPTER 2: JOB DIARY
INSTITUTE OF INTERNATIONAL EDUCATION
PROGRESS TRACKING
Internship for Automobile Engineering Technology 2
1 Business Name (Internship partner):
1 Lương Nguyễn Thế Quang Student ID: 2011252467 Class: 20DOTQA1
2 Nguyễn Ngọc Phú Thành Student ID: 2011250718 Class: 20DOTQA1
3 Nguyễn Huỳnh Đạt Student ID: 2011251418 Class: 20DOTQA1
4 Ngô Tấn Hiệp Student ID: 2011250207 Class: 20DOTQA1
5 Đoàn Nguyễn Đăng Khoa Student ID: 2011252830 Class: 20DOTQA1
6 Chu Văn Bảo Nguyên Student ID: 2011253806 Class: 20DOTQA1
7 Nguyễn Võ Hồng Anh Student ID: 2011050004 Class: 20DOTQA1
8 Lâm Quốc Tiến Student ID: 2011780266 Class: 20DOTQA1
9 Lý Gia Huy Student ID: 2011252819 Class: 20DOTQA1
10 Ngô Duy Khánh Student ID: 2011251062 Class: 20DOTQA1
11 Huỳnh Tấn Hùng Student ID: 2011251018 Class: 20DOTQA1
12 Nguyễn Ngọc Long Student ID: 2011251095 Class: 20DOTQA1
Discipline :
Major : Automotive Engineering
Trang 91
10/4
-
16/4
On June 10, we went to visit as well as meet the busi
with the instructors
On the remaining days, we were instructed by
manager of TiTi autocare to know more about the rulethe garage
Trang 1220/5 In the sixth week, we can observe the customer's ca
other stages besides car washing
We observe the chassis as well as replace other parthe car
Trang 138
Cleaning process for the car
7
22/5-
27/5 In the week of flying we learned about car inter
cleaning and which solutions are good for the plastic which are good for the skin of the car
And these are the procedures for taking care of the interior
Trang 149
Trang 1510
8
29/5-
3/6 In the eighth week, we went to the first TiTi garage
practice washing cars for customers more
Trang 1611
9
5/6-
10/6 In the ninth week, we returned to the garage in Thu
and learned more about car washing and cleaningengine compartment of the customer's car
Trang 1813
CHAPTER 3: CONCLUDE
3.1 Things Learned After Internship
It was a huge accomplishment and an unusual season of protecting information andcapacities after 5 weeks of modern connection as an Internsn at unique gift specialisadministrations Through my temporary work, I had the valuable opportunity to combine hypothetical information learned in school with the practical application of information learned here to complete important tasks that aided my efficiency in the organization Mywork here has given me a broader perspective on the importance and pertinence oAutomotive Engineering Technology in today's fast-paced society and the globe at large,
as I now intend to have a significant impact on it after graduation We have likewise hadthe option to work on my correspondence and show abilities and in this manner grew greaconnection with my kindred associates at work We have likewise had the option to see thevalue in the association between my course of study and different disciplines in creating avictory We've also had the opportunity to build on my correspondence and presentationskills, and as a result, I've developed strong bonds with my coworkers We've also had thopportunity to understand the value in combining my course of study with other disciplines
in order to achieve success
3.2 Comparison between the reality implemented at the enterprise and the theory learned
TiTi Autocare is dedicated to bridging the gap between theory and practice in vehicle detailing We recognize that formal education and training provide valuable information, but it is the practical application of this knowledge that truly brings it to life Here's a comparison between the reality of our detail shop and the theory we've learned:
Practical experience: While theory provides a good foundation, our practical experience at TiTi Autocare actually strengthened and expanded our understanding
We work directly with a variety of vehicles, each with its own characteristics and issues This hands-on experience allows us to apply theoretical concepts in real timeand gain a better understanding of what they actually mean
Trang 1914
Real-world hurdles: Working in a busy detail shop presents us with real-world hurdles that go beyond what we can learn in a classroom setting We are faced withscenarios that require us to think fast and change our strategy—from time constraints to consumer preferences This dynamic atmosphere improves ourproblem-solving skills and teaches us the importance of adaptability and creativity
to achieve the best results
Trends and developments in the automotive industry: The automotive industry is constantly evolving, and theory alone may not keep us abreast of the latest trendsand developments At TiTi Autocare, we are familiar with the latest technologies, methods and processes that are redefining the industry This hands-on experiencallows us to keep pace with technological advancements and utilize them effectively
to achieve the best results for our clients
Interaction with customers: Interacting with customers in the detail store allows us
to fully understand their expectations, preferences and concerns This face- -facetoencounter taught us the practical application of customer service skills and theimportance of good communication It teaches us to tailor our approach to eachindividual's needs, ensuring we exceed consumer expectations and deliver apersonalized experience
Cooperation and collaboration: Working in a professional detailing garage highlights the need of cooperation and collaborationWe will be working with seasoned expertsexchanging information, strategies, and ideas This collaborativesetting encourages a culture of continual growth, boosts our learning, and exposes
us to new ideas
Trang 2015
3.3 Personal experience
Try to put what you've learned into practice, then compare and contrast it with what you've learned Have to be open-minded, take the initiative to get to know the technicianproactively ask for assistance, and aggressively ask them to assign tasks to you You shounot appear to know too much during your internship; instead, focus on doing a good job
Of course, you will get yelled at during your internship, but that will benefit you greatly as you progress And it's critical that you use what you've learned from those experiences
Beside, in a fast-paced garage atmosphere, we have understood the need of excellent timmanagement and organization Prioritizing work and remaining organized aids for seamless operations and on-time project completion We've also learnt the value of clienhappiness and the influence of giving individualized experiences Understanding andexceeding client expectations is critical for developing long-term connections and keeping
a favorable reputation Finally, we have learned the importance of teamwork and collaborationWorking alongside experienced professionals has taught us the benefits osharing knowledge, supporting one another, and striving for collective success Theseinvaluable lessons will undoubtedly shape our future endeavors in the automotive industry
3.4 Comment to learn from experience
Regarding student training in Technology Accessories, we believe, we have the following proposals We propose that Hutech University's Engineering curriculum be adjusted toprovide assembly and diagnostics students with accessories that will aid them in betteunderstanding this expertise accessories for students who assembly and diagnostics, athen they can have an opportunity to thoroughly understand this knowledge Besides, withthese activities, teachers can attract students to their lessons, supporting them