Thebirth of the company isassociated with the missionof building the first functionalecological urban area inVietnam following the trendof modern urbandevelopment of countriesaround the
Trang 1Live Green
Integrated marketing Communication
Program
Trang 3TABLE OF CONTENTS
Introduction 1.1 Company 1.2 Objectives 1.3 Products1
Analysis of Promotional Program Situation
2.1.1 Internal Analysis
2.1.2 External Analysis
2.1.3 Agency evaluation and selection Review of
previous program results
2.1
2.2
External analysis 2.2.1 Consumer behavior analysis 2.2.2 Market segmentation and target marketing Market positioning.
Analysis of Promotional Program Situation
3.1 Analyze receiver’s response processes
3.3 Analyze source, message, channel factors.
3.2 Establish communication goals and objectives
3
Trang 45.2.Allocate tentative budget
Evaluate promotional program results/effectiveness
5
6
Trang 51.1.Company
In 2003, a group of
investors, with enthusiasm
and successful experience in
many business fields,
decided to establish Viet
Hung Urban Development
and Investment Joint Stock
Company (Vihajico) The
birth of the company is
associated with the mission
of building the first functional
ecological urban area in
Vietnam following the trend
of modern urban
development of countries
around the world: Ecopark
urban area (ecopark.vn,
2021)
After more than 15 years ofdevelopment, Ecopark hasbecome a model functionalcity, a pioneer in setting thetrend of Green Real Estatewith reasonable prices,internationally honored withmany prestigious awards Thecompany's managementdecided to change its name toEcopark Group Joint StockCompany, aiming forsustainable development,multi-sectoral investment infields such as education,health, clean agriculture, hightechnology , tourism,
entertainment…; (ecopark.vn,2021)
Trang 61.2 Product
Ecopark is the largest planned urban area in the North with atotal area of up to 500ha In which, excluding the naturalwater surface area, the area of green trees and lakes hasreached 110 hectares, ensuring a green and fresh life in
urban areas (ecopark.city, 2021)
Location: Ecopark is planned to the southeast of Hanoi city,located in Van Giang district, Hung Yen province, adjacent toBat Trang pottery village, 12.8 km from the center of Hanoi
capital
Trang 7Total project area:
499.07ha In which, the
spatial planning of the
Commercial, tourist and
service land: 111.18ha
divided into 9 phases in 20
years Expected completion
high-Elevate high-end products inthe chain of top-notch realestate of Ecopark
Ecopark Group strives tobecome a leading enterprise inVietnam and the region in thefield of real estate investmentand smart eco-urban
development following the trend
of Green Real Estate
Trang 82.Analysis of Promotional Program Situation2.1.1 Ecopark board of directors:
Trang 9On May 5, at Ecopark urban area, the Vietnam Record Organization set the record of
"Vietnam's largest outdoor music event stage" for the NEX by VinaPhone Music
Festival organized by Vietnam Translation Corporation Telecommunications Service VNPT VinaPhone and Ecopark jointly organized (Chinhphu.vn, 2018).
In December 2015, at Eco Park, 15,000 music-loving audiences were fully immersed
in art "The King of Trance" had an impressive performance night with world-class sound and light quality in the concert called ARMIN VAN BUUREN ( Soha.vn, 2015) Ecopark Marathon (EPM) always impresses with the most "beautiful-green-expensive" road in the Gulf of Tonkin In 2021, EPM officially restarted with the version of "running
in the middle of nature" held on the occasion of Hung Kings Anniversary, attracting 2,000 participants (Ngaynay.vn, 2021).
On January 11, 2020, at the Swan Lake Park - Ecopark, the Ballet of Swan Lake jointly organized by Ecopark Group and the Vietnam National Opera and Ballet (VNOB) was sold out for Vietnamese audiences (Ecopark, 2029)
2.1.2 The firm’s ability to implement the promotionalprogram:
=> Large following on fanpage, wide relationship and abundant financial
resources show that Ecopark have strong ability to launch promotional program.
Trang 10High-end real estate product line and high-class
shophouses and garden apartments.
Large area from 150-200 + with unique design
Owning a beautiful view of the lake and golf course The land use tax in the province will be much lower than
in Hanoi, so it will save investment costs
There are almost no houses in the study area, so
investment costs for site clearance are low (mediaz, 2020)
Well located (ecopark.city, 2021)
25 minutes to the center of Hanoi
22 minutes to My Dinh Center
25 minutes to Noi Bai International Airport
2.1.3 Agency evaluation and selection
and Review ofprevious program results
Weakness:
Location: Located in Ecopark, and according to
customer's thinking, the area
Ecopark is about 15km from the center of Hanoi.
Large area, not easy to sell.
The public transport system is still weak, the main road leading to the project is currently dyke 195 (narrow road, bad road surface).
According to the planning of Hanoi until 2020, the project located below the Red River overpass on the ring road 3.5 will lead to noise and dust, so it is difficult to
implement the eco-resort real estate model.
The project is located on the left dyke of the Red River,
so the embankment surrounding the project as well as raising the foundation to prevent future flooding will cost more.
The land is located outside the river, so building
apartments and high-rise buildings will be expensive (mediaz,2020)
Trang 11Highly competitive market (mediaz,2020) The mid-end real estate market is still more welcome
Customers are not used to the trade-off between geographical distance, location with clean, pollution-free air and a civilized and cultural community.
Projects need large investment capital The project scale is smaller than Ecopark, the utilities will be less, so it needs special highlights, flexible products or attractive sales policies
Opportunities:
The high-end real estate market is
being absorbed well
Foreign potential customers are
increasing day by day
Trang 12On the other hand, young people are also increasingly focusing on green lifestyle According to Vietnam Natural Resources and Environment Newspaper (2019), green lifestyle is a modern civilized lifestyle suitable for young people today The priority of customers who buy apartments is also green areas So green apartments are the target of young real estate buyers today At the same time with the epidemic environment of Covid-19, more and more customers care about their health and care about green apartments (Thanhnien Newspaper, 2021) According to Vietnamnet (2019), customers come to Ecopark mainly from green lifestyle and convenience It is suitable for Gen Z and Gen Y generations who are asking for green and convenient living space.
Trang 13Buying Behaviour
Ecoparks customers make high involvement and high habituation decisions when purchasing Ecopark departments As a result, customers develop a loyalty to the brand and what it means to them Based on customer loyalty, Ecopark focuses on advertising to show customers its obvious strengths such as green space, convenience, spaciousness, and beauty to continue to attract its customers For example, in 2020 when Sky Oasis Ecopark opens for sale, the number of people queuing up to
2000 and more because they want to buy an Ecopark apartment for a green, clean and beautiful lifestyle and also for the benefit of the family Many customers queue to buy an apartment because they already have one and expect to buy another one for their family members Some other reasons are that people who have been to an acquaintance's house in Ecopark all want to buy a house in this place (Thanhnien Newspapers,2020).
Trang 14Market positioning
Ecopark will be shaped by extremely outstanding featuresand are also important factors that make customers come to
it Customers are people who want to settle down in life and
a place to live In other words, they care about safety,
quality, green lifestyle and comfortable space Therefore,the campaign message will be "LIVE GREEN, GO TOECOPARK" This is a simple message that hits the strength
of Ecopark, green space Things to keep in mind is that thecampaign must highlight the strengths and attract
customers in a way that stands out from other types of realestate The price of Ecopark apartments is considered
reasonable even cheap, so the price problem is not to worryabout
Marketing Segmentation
For this campaign, we decided to use demographic
segmentation, which is dividing the market by
factors like age, sex, income, and social class
Particularly, the decided market for the campaign is
people in the age of 25 to 35 , preferably those who
live in Vietnam urban areas The market consists of
Generation Y and Z
Trang 153 Analysis of Communication
Process3.1 Analyze receiver’s response processes
Apartment- Real estate is a high-priced product that
requires a high level of experience and feeling before
making a decision Therefore the communication processwill be awareness-> interest -> evaluation-> trial->
adoption The IMC plan will start from the awareness chainall the way to the purchase
The process:
Cognitive stage: Awareness => Knowledge
Affective stage: Interest -> Evaluation => ConvictionBehavioral stage: Adoption => Purchase
Advertising occurs for a short time but continuously tocreate a positive effect combined with telemarketing anddirect marketing The model must clearly emphasize thebenefits and necessity of the product so that customerscan be sure of the purchase decision
Trang 163.2 Analyze source, message, channel factors
Attractiveness: has great appeal to those who value
comfortable living space and green space
Power: stable purchasing power
Message: "GO GREEN, GO TO ECOPARK '' is a simplebut easy to remember message and focuses on Ecopark'sstrength which is a green lifestyle A simple message butgoing to the main point will make it easier for customers toapproach the brand
Channels: focus on channels like social networks toincrease awareness According to Statista(2021), Thenumber of social network users in Vietnam was forecasted
to reach about 52.8 million by 2023( 95% Facebook and86% Zalo in 2021) But Ecopark has not yet focused onsocial media channels TV media or leaflets, Ecopark hasdone well
Trang 17100,000 discussions with hashtag
#GOGREENGOECOPARK
The number of visitors to the Ecopark raise
by 25%
The number of visitors to the website
increased and the number of 30% increase
in clicks
The number of customers buy apartments inEcopark increase 15%
Qualitative goalsKeep continue with company message
"THÀNH PHỐ XANH TƯƠI - CUỘC ĐỜI
TRỌN VẸN" Campaign will increase
customer awareness and recognition aboutEcopark also its message (Go Green)
Ecopark becomes one of the most expensivereal estate because of its green and eco-
friendly lifestyle
By the way, increase coverage, expand
markets and drive sales
Trang 184 Developing integrated marketing
communications program
4.1 Advertising
Trang 204.3 Sale promotion
The township's facilities and amenities include: Commercial and office centres, International hospital
International school, Chadwick International, International university, British University Vietnam (BUV), Themed old town,Cinemas,Clubhouse area, Swimming pools, Tennis courts, Gyms,Parks,Children's
playgrounds,18-hole golf course
Customers who become residents of ecopark can experience all of the above services at a cheaper price 10%.
Moreover, Customers who buy apartments in the above 4 months will be provided with free eco-friendly furniture (tables and chairs, kitchen tools) by ecopark
Direct mail: Information
apartments, They will
spread Ecopark's green
message to customers.
4.2 Direct marketing
With a segment of customers
aged 30 and over, with stable
income With the product
characteristics of the
apartments, buyers have to
spend a lot of time thinking
and learning Direct mail and
direct personal selling would
work best.
Trang 215 Budget Determination5.1.Set tentative marketing communicationsbudget
Trang 225.2 Allocate tentative budget:
The pie chart below illustrates the proportion of budgetfor the media classes chosen:
Outdoor
37%
Sale 35%
Publicity 23%Other
5%
Trang 236 Evaluate promotional program
results/effectiveness
Trang 247 7.Conclusion n:
Trang 25Ecopark.city 2021 Tổng quan dự án Ecopark [online].
[Viewed: 15 July 2021] Available
Ecoparkvangiang,2021 ‘Giới thiệu dự án Ecopark Văn
Giang’ [online].[Viewed:15 July 2021] Available from:
http://www.ecoparkvangiang.com/
Mediaz.vn,2021 Ecopark – The Collection | Truyền thông ra mắt BĐS cao cấp đầu tiên tại Ecopark [online].[Viewed: 15 July 2021] Available from:
thong-ra-mat-bds-cao-cap-dau-tien-tai-ecopark/
https://mediaz.vn/portfolio/ecopark-the-collection-truyen-Ecopark.city,2021 Lợi nhuận đều đặn vài trăm tỷ mỗi năm, những ai đang sở hữu Ecopark Group? [online].[Viewed:15 July 2021].Available from: https://ecopark.city/tag/vihajico/
Trang 26Bighomes.vn,2021 BigHomes đồng hành cùng tập
đoàn Ecopark lan tỏa thông điệp về cuộc sống xanh
[online].[Viewed:15 July 2021].Available from:
https://bighomes.com.vn/bighomes-dong-hanh-song-xanh.htm
cung-tap-doan-ecopark-lan-toa-thong-diep-ve-cuoc-Viên Nghiên cứu và Đào tạo Bất động sản | Nghiên cứu | Đào tạo 2019 Những phân khúc khách hàng trong bất động sản Available from: http://tri.edu.vn/nhung-phan-khuc-khach-hang- trong-bat-dong-san-7723
vietnambiz 2021 Vì sao người trẻ ngày càng chuộngmua chung cư? [online] [Accessed 17 July 2021]
Available at: ngay-cang-chuong-mua-chung-cu-
<https://vietnambiz.vn/vi-sao-nguoi-tre-2020111523200418.htm>
Ecopark.city,2020 Vở ballet ‘Hồ Thiên nga’ là sự kiệnvăn hoá tiêu biểu 2019 [online].[Viewed 20 July 2021].Available from: https://ecopark.city/vo-ballet-ho-thien-nga-la-su-kien-van-hoa-tieu-bieu-2019-2/
Huyen My,2016 Đại tiệc âm nhạc đúng nghĩa: "Ngày đó"
có còn xa xôi? [online].[Viewed:20 July 2021] Availablefrom: https://soha.vn/dai-tiec-am-nhac-dung-nghia-ngay-do-co-con-xa-xoi-20160907184117116.htm
Trang 27Bao chinh phu ,2018.‘Sân khấu sự kiện âm nhạc ngoàitrời’ lập kỷ lục Việt Nam [online] [Viewed: 20 July 2021].Available from: http://baochinhphu.vn/
Ngaynay.vn, 2021 Ecopark Marathon 2021 - Ngắm cungđường chạy giữa thiên nhiên 'siêu chất' trước giờ G
[online].[Viewed:20 July 2021] Available from:
duong-chay-giua-thien-nhien-sieu-chat-truoc-gio-g-
https://ngaynay.vn/ecopark-marathon-2021-ngam-cung-post106422.html
Báo Thanh Niên 2021 Sống xanh - Xu hướng tất yếu
và bền vững Available at: chinh-kinh-doanh/song-xanh-xu-huong-tat-yeu-va-
<https://thanhnien.vn/tai-ben-vung-1413709.html>
Báo Tài nguyên & Môi trường 2019 Tại sao giới trẻhiện đại ưu tiên lựa chọn không gian sống xanh.Available from :
<https://baotainguyenmoitruong.vn/tai-sao-gioi-tre-
hien-dai-uu-tien-lua-chon-khong-gian-song-xanh-312964.html>
Trang 28VietNamNet 2019 Lý do Ecopark ngày càng hấp dẫn nhà đầu
tư Available at: ecopark-ngay-cang-hap-dan-nha-dau-tu-619474.html>
<https://vietnamnet.vn/vn/bat-dong-san/ly-do-Statista 2021 Vietnam: popular social media in 2018 | <https://vietnamnet.vn/vn/bat-dong-san/ly-do-Statista Available at:
social-media-
<https://www.statista.com/statistics/941843/vietnam-leading-platforms/#:~:text=The%20number%20of%20social%20networ k,to%20inquire%20about%20brand%20services.>
Báo Thanh Niên 2020 Khách xếp hàng cả cây số để xem nhà mẫu và mua nhà tại Ecopark Available at:
cay-so-de-xem-nha-mau-va-mua-nha-tai-ecopark-
<https://thanhnien.vn/tai-chinh-kinh-doanh/khach-xep-hang-ca-1288166.html>