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ACADEMY OF POLICY AND DEVELOPMENT INTERNATIONAL SCIENCE AND ECONOMIC FALCUTY - - GRADUATION THESIS Tutor: MA Nguyen Tran Khanh Student: Class: Pham Thi Trang CLC 8.2 Student number: 5083106564 HA NOI, 06 - 2021 Luan van ACADEMY OF POLICY AND DEVELOPMENT INTERNATIONAL SCIENCE AND ECONOMIC FALCUTY GRADUATION THESIS Topic: Solutions to improve importing business of National Fortune Trading & Technical Services Co., Ltd HA NOI – 06/2021 Luan van ACKNOWLEDGMENT During the internship and the process of completing my thesis at National Fortune Co., Ltd, I have received a lot of attention, support, and encouragement from teachers, family, and friends First of all, my appreciation goes to my amiable Supervisor, Mr Nguyen Tran Khanh, for his professional guidance and support As my teacher and mentor, he has supplied me with all the knowledge of conducting proper research and spent hours guiding and correcting my papers I would not be able to complete my work without his consultancy I would like to express sincere thanks to the Academy of Policy and Development for creating favorable conditions for me to execute this internship report and thank the lecturers of the ISEF for conveying background knowledge so that I can complete the internship until this graduation thesis Simultaneously, I would like to express my thanks to the Board of Directors, managers, and colleges at National Fortune Co., Ltd for their helpful, providing information and facilitating me to implement in the research process Finally, I would like to thank the family and friends for encouraging and supporting me throughout the course of study and thesis implementation Luan van TABLE OF CONTENTS ACKNOWLEDGMENT TABLE OF CONTENTS List of images, tables and acronyms INTRODUCTION CHAPTER 1: THEORETICAL FRAMEWORK OF IMPORTING BUSINESS 1.1 General overview of importing business 1.1.1 The concept, characteristics and role of imports in international trade 1.1.2 Import forms 1.1.3.The position of imports in supply chain management 13 1.1.4 Basic operations in import activities 13 1.2 General overview of business performance and importing business’ efficiency 24 1.2.1 System of perspectives on business performance 24 1.2.2 The concept of importing business efficiency 27 1.2.3 The need to improve business performance and importing business efficiency 27 1.3 Basic problems about the item "heavy industrial machinery and equipment" 28 1.3.1 The concept and characteristics of "heavy industrial machinery and equipment" 28 1.3.2 The system of circulars and policies that need attention applied to the item "heavy industrial machinery and equipment" 30 1.4 The criteria for evaluating the efficiency of importing business 30 1.4.1 General indicators 30 1.4.2 Division indicators 32 1.4.3.Criteria reflecting the efficiency of using labor for importing business 33 1.4.4 Indicators showing socio-economic efficiency 33 CHAPTER 2: CURRENT STATUS OF IMPORTING BUSINESS OF NATIONAL FORTUNE CO., LTD 34 2.1 About National Fortune Trading & Technical Services Co., Ltd 34 2.1.1 General information 34 2.1.2 Organizational structure 36 2.1.3 Company products and services 38 2.1.4 Import market of heavy industrial machinery and equipment of Vietnam and National Fortune Co., Ltd 39 Luan van 2.2 Current status of importing business at National Fortune Trading & Technical Services Co., Ltd 42 2.2.1 Import process of National Fortune Co., Ltd 42 2.2.2 Evaluation of the import process of National Fortune Co., Ltd 51 2.2.3 Impact of the Covid-19 epidemic on the import activities of National Fortune Co, Ltd 52 CONCLUSION CHAPTER 56 CHAPTER 3: EVALUATING THE EFFECTIVENESS OF IMPORTING BUSINESS OF NATIONAL FORTUNE CO., LTD 57 3.1 National Fortune's business results from 2018-2020 57 3.2 Evaluate the efficiency of import activities based on the criteria 60 3.2.1 Evaluate import profit 60 3.2.2 Evaluation of import profit rates 62 3.2.3 Evaluation of the effective use of import working capital 65 CONCLUSION CHAPTER 66 CHAPTER 4: SOLUTIONS AND RECOMMENDATIONS 67 4.1 SWOT assessment of National Fortune Co., Ltd.: 67 4.2 Solutions: 71 4.3 Recommendations: 72 CONCLUSION CHAPTER 73 CONCLUSION 74 REFFERENCES 76 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading 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ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd List of images, tables and acronyms - List of images: Figure 1.1: Supply chain management process Figure 1.2: Purchasing Process Steps Figure 2.1: Organization chart of National Fortune company Figure 2.2: Vietnam's export and import market share of machinery and equipment 2017-2020 Figure 2.3: National Fortune's import markets in 2020 Figure 2.4: Customs clearance process for imported consignments Figure 2.5: Metal prices trends in China market May/2020-April/2021 Figure 3.1: Profit margin by import revenue of the company from 2018-2020 Figure 3.2: Return on equity of the company from 2018-2020 - List of table: Table 2.1: Import turnover of heavy industrial machines and equipments of Vietnam from 2017 to 2020 Table 2.2: National Fortune's import process Table 2.3: Changes in metal prices in China from May/2020-Apr/2021 Table 3.1: Report of business results in 2019 Table 3.2: Report of business results in 2020 Table 3.3: Summary of business results from 2018-2020 Table 3.4: Importing business profit of the company in the period of 20182020 Table 3.5: Growth rate of revenue, costs and profit of the company's importing business in the period of 2018-2020 Table 3.6: Import profit ratio of the company in the period of 2018-2020 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd Table 3.7: Efficiency of using import working capital of the company 20182020 Table 4.1: SWOT assessment of National Fortune company - List of acronyms: ISEF: International Sicence and Economic Falcuty National Fortune Co., Ltd.: National Fortune Trade & Technical Services company limitted HR: Human Resources Iqs: Inquiries OEMs: Original Equipment Manufactures PO: Purchase Order Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd 4.1.4 Threats: T1: Impact of the Covid-19 epidemic Up to now, the Covid-19 epidemic is still the biggest concern not only of National Fortune company but also of the Vietnamese economy as well as the world T2: There are many growing competitors As the economy grows, business opportunities open up for all businesses, the competition becomes increasingly fierce In the near future the competition is not only between Vietnamese enterprises but also foreign enterprises investing in Vietnam Fierce competition makes businesses have to put more effort into developing their products and services National Fortune Company Limited is no exception Faced with this challenge, the company needs to focus and strongly develop its business T3: New policies, new business rules after joining international organizations: Faced with new opportunities, one of the inadequacies in Vietnamese businesses today is understanding the rules when participating in international organizations Knowing the Law and those regulations in the new era is very urgent, in order to limit disputes and risks for your business This poses a requirement for the Board of Directors of National Fortune Co., Ltd to further promote the task of training and coaching employees in the coming time 70 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd 4.2 Solutions: 4.2.1 Improve marketing activities, improve product quality: Further promoting marketing activities, searching for markets, finding customers, contributing to increasing the company's revenue Besides, the development of product lines is the strength of the company to capture the tastes of consumers, increasing the reputation of the company to the customers, partners and creating good relationships with State agencies Focusing on the value of products such as quality; in the current business era, customers are always demanding more and more quality products Besides, there are after-sales strategies such as warranty and maintenance Create a good image for the company in today's fiercely competitive environment 4.2.2 Strengthen coordination between departments, improve business management efficiency: Each department needs to complete their assigned tasks are the main tasks, in addition to supporting other departments Departments must clearly understand their responsibilities and duties when supporting work related to their departments This is invest in terms of awareness and time in order to create the smoothest and most effective coordination for the general business activities of the company, avoiding conflicts of interest and troubles among departments 4.2.3 Focusing on training import operations for purchasing staffs: Training is always one of the most urgent issues that the company's management is most concerned about This is a right decision of the company and in the coming time, special attention should be paid to the training and practical training of employees in the company, especially the purchasing staffs With the new policies of the State and international regulations, this is really an issue that needs to be implemented immediately and strictly by the 71 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co 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ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd company to avoid the case of employees being passive at work, affecting to company development 4.2.4 Appropriate investment in facilities, technical equipment for the job: Besides the investment in people, it is also an investment in facilities and equipment for the work of each department: replacing old equipment, maintaining existing equipment, etc to create the most favorable and effective working environment for employees Promoting employee work efficiency is helping to save costs for the company and bring good results in business 4.3 Recommendations: 4.3.1 For National Fortune Co, Ltd.: Update market situation, consumer tastes, continue to bring customers the best and most reliable products Training people is the right direction and a premise for the company to develop stably Update support policies of the State, new regulations are applied Making full use of government support will bring great advantages 4.3.2 For Customs agencies: Applying science and technology to management, proceeding to simplify procedures, saving time, costs, and people Ensure that the e-customs system operates correctly and efficiently, and applies it on a broader scale Guiding businesses in the process of carrying out procedures at the office, avoiding the situation that causes trouble for businesses 72 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd 4.3.3 For the State: Guiding enterprises in the process of accessing the State's support policies, creating favorable conditions for their development Managing well interest rate mechanisms, exchange rate stability, inflation rate, etc to stabilize the economy CONCLUSION CHAPTER The above solutions and recommendations are made based on the analysis of advantages and disadvantages that National Fortune Co., Ltd That is still exists Grasping the inadequacies and accepting changes to move forward, the company will become more and more perfect and develop more sustainably Any company or organization has its own problems, but if they are aware of those problems, focusing on solving them will bring good results for that organization 73 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd CONCLUSION The conclusion will provide the summary of whole research’s main findings In addition, the study limitation and recommendations for other researches are also given in detail Summary of the study: This thesis collected analysis and evaluation of the business activities of National Fortune Co, Ltd in general and importing business in particular through the author's internship period of more than three months This enables gaining deeper insight into the difficulties that a Purchasing staff frequent struggle with during implementing the import process for the company with Covid-19 effects From what has been collected and analyzed in the previous chapter, the study could affirm that National Fortune Co, Ltd has shown initial successes when entering the market so far although it is a new, fledgling company with its first steps in recent years Moreover, there are three main obstackles that a purchaser in National Fortune facing during Covid-19 pandemic including: Input costs increase, uncontrol and slow order progress, unqualified import products In addition, the survey also revealed that import process at National Fortune would not an easy task because of the lack of experienced employees From the research findings, several approachable solutions would be proposed so that the company and its staffs can overcome their obstacles To be specific, to solve fledgling employees, National Fortune Co, Ltd should focus on professional training for employees, creating an attractive working environment to retain experienced employees Besides, when struggling with difficulties that Covid-19 epidemic caused, the company needs to proactively 74 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd take measures to respond and reserve inventory when imported goods not arrive in time, expand the customer base and company size by strengthening marketing to increase revenue; manage debt collection operations to ensure the financial viability of the company The limitation of the study: Although several significant findings and solutions are provided, there are some disadvantages which would be mentioned as the limitation of the study Foremost, the study was conducted in a short time as an intern This could trigger that some potential difficulties have not indicated yet as well as some effective solutions have not given Furthermore, due to the limited time for conducting the data and writing the thesis, self-analysis and personal evaluation in the chapter findings and discussions could be inadequate Finally, because subjective opinions and limited advices could increase the risk of not gaining deepest insight into the company’s obstacles, some solutions recommended maybe haven’t solved completely the difficulties that company and employees have struggled with Suggestions for further studies: From the thesis limitation, several topics for further studies are recognized To be specific, researchers could conduct some investigation about mentioned difficulties of a purchaser in current pandemic situation and recommendations to solve these, which increases the chance of having awareness of obstacles purchaser struggling with more adequately and correctly In addition, these studies should broaden the research time, so that the author has a deeper, more specific and detailed view of the importing business of an enterprise Obviously, this would be particularly valuable for people who are interested in working in import-export field, specially, purchasing business 75 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd REFFERENCES National Fortune Co, Ltd website: https://www.nationalfortune.vn/ National Fortune Trading & Technical Services Co., Ltd: Report on business results, Accounting Department of National Fortune Co., Ltd in 2018, 2019,2020 National Fortune Trading & Technical Services Co., Ltd: Balance sheet, 2018, 2019,2020 National Fortune Trading & Technical Services Co., Ltd: Internal report of purchasing department 2018, 2019, 2020 Principles of Supply Chain Management, Second Edition by Richard E Crandall, William R Crandall, and Charlie C Chen (2017) Henna Ylinen: Evaluating and selecting suppliers - Case Study of Tuppu-Kaluste (2017) P.D Tran Van Duc, Le Thu: Basic issues on improving economic efficiency of social production (1982) Lequiller, F; Blades, D.: Understanding National Accounts, Paris: OECD (2006) Import Export Clearance Procedures, Mr Em Khin Vorac (2018) 10.General Statistics Office of Vietnam: https://www.gso.gov.vn/ 11.Vietnam General Department of Customs: https://www.customs.gov.vn/ 12.China General Department of Customs: http://www.customs.gov.cn/ 13.Website: https://www.indexmundi.com/ 14.Webpage:Inc.com–Purchasing: https://www.inc.com/encyclopedia/purchasing.html 15.Webpage: Entrepreneur - How to Find and Work with Suppliers Available at: https://www.entrepreneur.com/article/66028 16.Webpage: Investopedia - What is an ‘import’ Available at: https://www.investopedia.com/terms/i/import.asp 76 Luan van (Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co ltd(Luan.van.tot.nghiep).solutions.to.improve.importing.business.of.national.fortune.trading technical.services.co 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