OPERATION MANAGEMENT MIDTERM REPORT introduction about yakult

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS AND FINANCE OPERATION MANAGEMENT MIDTERM REPORT Lecturer: Mr Do Sy Hoang Course: MGT1127E Members: Pham Thi Thanh My Tran Tam Nhu Vo Nhu Quynh Nguyen Thao Phuong Nhi Hoang Thi Yen Nhi Ho Chi Minh City, 2022 MEMBERS’ EVALUATION % contribution of the No Full name Student ID Tasks task to the overall task Result evaluation Pham Thi Thanh My 195080461 Chapter 20 G Tran Tam Nhu 195081746 Chapter 20 G Vo Nhu Quynh 185080767 Chapter 20 G Nguyen Thao Phuong Nhi 195082530 Chapter 20 G Hoang Thi Yen Nhi 20 G 180090120 Chapter OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult TABLE OF FIGURES OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult Introduction about Yakult 1.1 History Yakult fermented milk first appeared on the market in 1935, as a result of research by Professor Minoru Shirota and colleagues on the transfer of Lactobacillus casei Shirota (L.Casei) strain into a drink direct Combined with micronutrient isoflavones in soy, this product brings many benefits to the human immune system, and digestive system, preventing breast cancer Figure 1.1: Dr Minoru Shirota - the founder of Yakult in Japan Source: https://www.yakult.co.in/yakult-LCS.php Up to now, Yakult fermented milk has officially been available in a total of 38 countries, including Vietnam In 2007, Yakult Company started doing business in Vietnam and in 2008, the plant of Yakult Group in Binh Duong has officially come into operation OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult Figure 1.2: Yakult’s overseas network Source: https://www.yakult.co.in/worldwide.php 1.2 Products Yakult Yogurt is a fermented milk drink made from skimmed milk powder, sugar, water, and a strain of Lactobacillus casei Shirota Each bottle of Yakult contains more than 6.5 billion L.casei Shirota bacteria Unlike other strains of bacteria; L.casei Shirota bacteria are resistant to gastric juice and bile entering the intestine; supporting restoring the balance of intestinal microflora and increasing resistance 1.3 Business philosophy According to the Shirota theory of Professor Minoru Shirota - the father of Yakult, he emphasized "prevention is better than cure" and "a healthy gut leads to a long life" With those two guidelines, Yakult is manufactured containing billions of L.casei Shirota bacteria - becoming a product beneficial to everyone's health at a reasonable price This is also the business philosophy and this still continues with the aim of the Yakult Group to this day (Yakult Cooperate, 2020) 1.4 Distribution system Currently, the company is distributing products through two main channels The first channel is through supermarkets and retail stores The second one is through the Yakult Lady system - a home delivery system that is currently available in Ho Chi Minh City, Binh Duong, Bien Hoa, Hanoi, Hai Phong, and Da Nang OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult - Improved customer satisfaction — Having an FSMS allows you to deliver products that consistently meet customer expectations - Assistance with meeting regulatory requirements — Compliance with regulatory requirements is required for ISO 22000 certification An FSMS can assist businesses in meeting these requirements and understanding how they affect the organization and its customers - Assist with meeting other standards and guidelines — ISO 22000 is linked to a number of other international standards and guidelines, and it can assist organizations in meeting the requirements of these systems as well - Improved transparency — ISO 22000 assists organizations in improving product traceability and achieving greater transparency Figure 1.4: The ISO 22000:2018 Certification of Yakult Vietnam 16 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult ISO 22000 adds a layer of assurance to the global food supply chain, allowing products to cross borders and bringing people the food they can trust ISO 22000 applies to all food and feed organizations, regardless of size or sector It is designed to be integrated into an organization's existing management processes, but it can also be used independently 3.4 CODEX HACCP HACCP is an acronym for Hazard Analysis and Critical Control Point System HACCP is a quality management system based on hazard analysis and critical control points It is an analytical tool to ensure food safety and quality HACCP includes systematic reviews of all relevant steps in the food processing process and identifies those steps that are critical to food safety and quality This tool allows focusing technical resources and expertise on processing steps that have a decisive impact on food safety and quality By January 2010, Yakult Vietnam had acquired the BSI HACCP & GMP Standards Figure 1.5: The CODEX HACCP Certification of Yakult Vietnam 17 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult This certification is concerned with food safety and legality HACCP is a systematic approach to identifying, evaluating, and controlling food safety hazards that aim - To avoid food safety hazards: A HACCP-compliant food company can guarantee that its products are free of biological, chemical, and physical contaminants It seeks to eliminate cross-contamination and is wary of allergens HACCP management systems strictly enforce personal hygiene, raw and cooked food separation, surface sanitization, and maintaining a safe minimum internal temperature A HACCP-focused company can improve its public image by demonstrating a commitment to public health - To manage Food Safety Risks Throughout the Supply Chain: The HACCP management system aims to control Food Safety issues at all stages of the food chain, from raw material production, procurement, and handling to finished food product manufacturing, storage, distribution, sale, and consumption - To make certain that food laws are followed: Food safety laws in Vietnam are fairly strict, and a strong commitment to HACCP and other food safety management systems not only protects consumer health but also ensures that a food service business does not break the law and end up paying large fines - To standardize the Food Manufacturing Process: The HACCP system assists in identifying critical control points where interventions are required to ensure that the food prepared is safe This results in critical and measurable standards and consistency in the food manufacturing process It also allows for monitoring and corrective measures in the event that the standards are not met This is a standard procedure for keeping the Best Inventory up to date If a deviation occurs indicating that control has been lost, the deviation is detected and appropriate steps are taken to reestablish control as soon as possible to ensure that potentially hazardous products not reach the consumer Management must be committed to a HACCP approach for a successful HACCP program to be properly implemented A commitment from management will demonstrate an understanding of the benefits and costs of HACCP, as well as 18 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult 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training Benefits include improved food safety assurance, better resource utilization, and faster problem resolution How Yakult monitors food safety and controls the quality of their products Yakult Group always strives to ensure quality assurance throughout the manufacturing process based on the Yakult Group Basic Quality Policy which highlights the fundamental policies and system regarding quality and safety Yakult's food safety plan entails strictly controlled procedures in their manufacturing areas to ensure the product is not exposed to any hazards that could compromise its safety Yakult's manufacturing process ensures that the quality of the product is carefully monitored and that it meets the highest standards During production, more than 100 tests are conducted to make sure that each batch of Yakult is of consistently high quality Lactobacillus numbers, acidity, potential contaminants, and taste are all tested in final bottle samples Their dedication to quality even extends to cold storage and transportation, making sure that the cold chain is not disrupted and that delivery vehicles are kept at a temperature of 0-4°C The fact that Yakult factory has been certified to ISO 14001:2015, and ISO 22000, proves that the company has succeeded in monitoring and controlling food safety for their products 4.1 Food safety To ensure food safety at the Yakult factory, the company conducts activities as below 4.1.1 Establish hygiene standards for employees Hygiene is one of the most important factors when it comes to producing food At Yakult factory, the hygiene of the staff is as important as the hygiene of the food facility to prevent cross-contamination The company ensures that all staff is trained in proper personal hygiene procedures and that everyone understands and complies with hygiene requirements at the workplace Before entering the manufacturing area, the staff at the Yakult factory are required to wash their hands and spray alcoholbased hand sanitizer The employees then need to go through a degassing machine to blow off all the dust on their bodies Throughout the production process, the employees are also required to wear protective gear which includes a hair net, ear plugs, and gloves They must wash their hands carefully before putting on the 19 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult gloves, and the hair net, and also wash their hands thoroughly again after wearing them They not reuse gloves and discard them after every use The shoes must be cleaned regularly and stored appropriately as they carry bacteria And finally, the jewelry should not be worn during the shift to avoid bacteria contaminating the products 4.1.2 Equipment cleaning and inspection In order to ensure the equipment is working well, the company usually conducts regular factory safety and health inspection tours and actively responds to any findings for improvement They are also improving working conditions by replacing older machinery with energy-saving and low-noise models The tanks and pipes system in the production will be sanitized by steam Moreover, the company also arranges a sanitizing spray for the area around bottling equipment and for staff hand hygiene The engineers also take responsibility for cleaning the entire line and machines before each shift begins, using biodegradable detergent solutions in conjunction with heat and scrubbing, or foaming At the end of the day, they will repeat the process to ensure that the machine is operating in the best condition 4.2 Quality control To ensure that the product is of the highest quality, Yakult maintains a comprehensive quality assurance program As a result, throughout the manufacturing process, samples are collected for laboratory analysis to make sure that the quality assurance measures in place are effective Quality assurance procedures are in place to verify that standards for personnel and factory hygiene, equipment cleaning, processing methods, and parameters, and product handling are maintained Yakult follows the principles of “Hazard Analysis and Critical Control Points” (HACCP) The entire manufacturing process is monitored to identify potential hazards and implement risk-aversion measures 4.2.1 Conduct quality management system - Raw material management In the stage of choosing raw materials, Yakult always investigates and conducts analysis tests on the materials, additives, and processing aids that are used in their production process The company only utilizes them when they comply with the Food Sanitation Act and related laws After that, the results of the investigation are compiled in their database - Production 20 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult Yakult has established regulations for the special manufacturing technology, cleaning, disinfection, and other conditions required for the cultivation of lactic acid bacteria, according to internal manufacturing management standards They reviewed their internal quality control system, which integrated conventional ISO 9001-certified quality management systems with HACCP systems and food defense programs, and now maintain a high standard of quality management through a proprietary system that integrates ISO 22000 with the Food Sanitation Act amendment and food hygiene control legislation based on HACCP principles They reviewed their internal quality control system, which integrated conventional ISO 9001-certified quality management systems with HACCP systems and food defense programs, and now maintain a high standard of quality management through a proprietary system that integrates ISO 22000 with the amendment of the Food Sanitation Act and the legislation of food hygiene control based on HACCP principles (Yakult Cooperate, 2021, 64) In production, their quality control activities include sampling, testing, and inspecting the product Individual bottles are inspected at random along the production line for incorrect printing, unwanted markings, and lid sealing For each batch of Yakult produced, approximately 100-200 product samples are collected and tested Yakult's high quality is ensured by a series of assessments that include microbiological quality, composition, and taste Once approved, the product is ready for retail distribution Furthermore, they also develop systems that allow them to handle the incident based on their risk management rules whenever product-related incidents occur and therefore carry out defective product recall promptly 4.2.2 Applying LEAN in the manufacturing process Yakult factory can produce 45,000 bottles of milk per hour with only 60 employees, thanks to a fully automated and self-contained production process based on Japanese technology Yakult benefits from the entire lean manufacturing process in terms of efficiency, productivity, and cost savings Six departments carry out the production process: seed, culture mixing, quality control, bottle molding, filling, and packaging In order to protect the environment, Yakult is always working to promote the reuse of packing materials Yakult bottles, for example, are made of primary plastic; therefore, after use, the staff will sort and transfer them to centers that recycle them into ballpoint pens and keychains Furthermore, the wastewater generated during production is not only treated with microbiological technology but is 21 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult also treated by the Vietnam - Singapore Industrial Park wastewater treatment system before being discharged into the environment (JOHN & PARTNERS, 2019) 22 OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about yakult OPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.introduction.about.yakultOPERATION.MANAGEMENT.MIDTERM.REPORT.intro duction.about.yakult