(LUẬN văn THẠC sĩ) an investigation into TOEIC listening comprehension problems of non english major students

VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUATE STUDIES ***************** PHẠM HỒNG NHUNG AN INVESTIGATION INTO TOEIC LISTENING COMPREHENSION PROBLEMS OF NON-ENGLISH MAJOR STUDENTS ĐIỀU TRA VỀ CÁC VẤN ĐỀ NGHE HIỂU TOEIC CỦA SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH M.A Minor Programme Thesis Field: English Teaching Methodology Code: 60140111 Hanoi – 2014 TIEU LUAN MOI download : skknchat@gmail.com VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUATE STUDIES ***************** PHẠM HỒNG NHUNG AN INVESTIGATION INTO TOEIC LISTENING COMPREHENSION PROBLEMS OF NON-ENGLISH MAJOR STUDENTS ĐIỀU TRA VỀ CÁC VẤN ĐỀ NGHE HIỂU TOEIC CỦA SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH M.A Minor Programme Thesis Field: English Teaching Methodology Code: 60140111 Supervisor: Dr Tô Thi Thu Hương ̣ Hanoi - 2014 TIEU LUAN MOI download : skknchat@gmail.com DECLARATION I hereby certify that the thesis entitled “An investigation into TOEIC listening comprehension problems of non English major students at University of Economic and Technical Industries” is the result of my own research for the Degree of Master of Arts at University of Economic and Technical Industries, and that this thesis has not been submitted for any degree at any other university or tertiary institution Hanoi, 2014 Phạm Hồng Nhung i TIEU LUAN MOI download : skknchat@gmail.com ACKNOWLEDGEMENTS In the process of doing my research paper, I have received a lot of help, encouragement and experience from teachers and friends Especially, my graduation subject now is completed successfully thanks to all teachers‟ support at University of Economic and Technical Industries (UNETI) who did their best to help me gather data from students‟ and teachers‟ questionnaires First of all, I would like to express my sincere thank to my supervisor Dr To Thi Thu Huong who has generously given me invaluable assistance and guidance Without her help, this paper will not be successfully done Besides, my sincere thank is also extended to all the students who help me fulfill the survey questions Finally, I am grateful to my family and friends who have given me much encouragement during the time I carried out this paper ii TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students ABSTRACT Listening skills are important for face-to-face communication, meetings, conferences, telephone conversations, etc Being able to listen well is an important part of communication for everyone, especially for students A student with good listening comprehension skills will be able to participate more effectively in communicative situations Out of all the different tests offering to certify the level of English, the TOEIC is the simplest and most practical in terms of its contents, its format, and the rapidity of results receipt Therefore, to standardize the output quality of students, in most universities including University of Economic and Technical Industries (UNETI), TOEIC is considered as a common standard of measurement for evaluation of students‟ fluency in English in the professional context However, when taking the TOEIC test, especially the TOEIC listening comprehension section, many students usually complain that instead of listening carefully they usually guess and circle the answers randomly in the end They said that they lacked knowledge, skills and strategies about listening comprehension Understanding these problems, the study investigates TOEIC listening comprehension problems encountered by a group of non English major students of UNETI 120 non English major students at UNETI who were studying in the seventh term and ten teachers of English were selected and voluntarily joined the study Data was gathered by means of questionnaires The results of the study showed that test-taking strategies, general background knowledge, linguistic ability and teaching methods were the major TOEIC listening comprehension problems encountered by non English major students at UNETI Some suggestions are made for addressing problems regarding how teachers can help their students overcome TOEIC listening comprehension problems The results of this study may also be useful for those who are interested in this field iii TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students LIST OF ABBREVIATION UNETI: University of Economic and Technical Industries TOEIC: Test of English for International Communication ETS: Educational Testing Service ESL: English as a Second Language EFL: English as a Foreign Language L2 learners: Second Language learners iv TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students LIST OF TABLES Table 1: Students‟ opinion about the role of TOEIC listening test Table 2: Students‟ opinion about the difficult level of TOEIC listening test Table 3: Students‟ opinion about the difficulty of each part in TOEIC 22 Students‟ opinions of strategies of listening comprehension Table 5: 25 Students‟ opinions of TOEIC listening problems related to background knowledge and linguistic ability Table 6: 22 22 listening test Table 4: Page 28 Students‟ opinions of listening problems related to listener 31 Table 7: Students‟ opinions of teacher‟s teaching methods 32 Table 8: The expectations of the students towards teachers of TOEIC listening skill 34 Table 9: Teachers‟ opinions of teaching methods 35 Table 10: Teachers‟ opinions of students‟ strategy uses 37 v TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students III Your experience in listening classes Tick (√) to the column that is the most appropriate to you III TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students Problems Before read Never Seldom Sometimes Often Always 24 41 46 2.5% 5% 20% 34.2% 38.3% 10 14 42 5% 8.3% 11.7% 35% 40% 10 12 20 42 36 8.3% 10% 16.7% 35% 30% 28 20 30 22 20 23.3% 16.7% 25% 18.3% 16.7% 28 24 27 21 20 23.3% 20% 22.5% 17.5% 25 24 21 29 17.5% 20.8% 20% 17.5% 24.2% 30 51 28 listening, the task instruction, go through the questions and guess what the content is Study pictures, then predict the sentences that best describe the pictures Identify the types of questions to choose the correct answers Paraphrase the questions and keep them in mind while listening Recognize linking 48 sounds, stressed word … Guess the meaning of unfamiliar words or phrases from context 10 Use my experience and background 21 16.7% IV TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students knowledge of the topic to understand the 5% 4.2% 25% 42.5% 23.3% 24 36 23 25 12 20% 30% 19.2% 20.8% 10% 10 23 42 33 12 8.3% 19.2% 35% 27.5% 10% 11 17 24 28 40 9.2% 14.2% 20% 23.3 33.3 % % spoken text 11 If I can‟t understand words or phrases while listening, I ignore it and keep on listening 12 While listening, I listen to every detail to get the main idea of the spoken text 13 Content of the message with unfamiliar vocabulary including jargon and idiomatic expressions interferes with my TOEIC listening comprehension 13 Content of the message with unfamiliar 11 40 17 24 14.2% 20% 28 vocabulary including jargon and idiomatic expressions interferes with my TOEIC 9.2% 23.3 33.3 % % listening V TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students comprehension 14 Difficult grammar structures 12 30 40 32 5% 10% 25% 33.3 26.7 % % interfere with my TOEIC listening comprehension 15 Unfamiliar topics interfere with 10 18 53 36 2.5% 8.3% 15% 44.2 30% my TOEIC listening comprehension % 16 The long listening texts 19 26 31 42 1.7% 15.8% 21.7% 25.8 35% interfere with my TOEIC listening comprehension % 17 I find it difficult to understand well when 39 45 26 3.3% 5% 32.5% 37.5 21.7 % % speakers speak with variety of accents 18 I find it difficult to understand well when 15 41 52 4.2% 5.8% 12.5% 34.2 43.3 % % 29 35 speakers speak too fast 19 I find it difficult to understand the 10 40 meaning of words 5% 8.3% 33.3% VI TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students which are not pronounced clearly 24.2 29.2 % % 20 I feel nervous and tired when I don‟t understand the 1% 9% 18% 27% 45% 1% 4% 27% 43% 25% 10% 9% 31% 27% 23% spoken text 21 I find it difficult when listening conversations or short talks without transcripts 22 I find it difficult to understand the spoken text which is not of interest to me VII TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students 23 What have teachers of listening skill done to help you listen better or more effectively? Circle the thing(s) that your teachers of listening skill have done A Encourage you to activate your previous knowledge into listening texts B Create comfortable environment for you to exchange information before listening C Offer you as many chances to listen again as you expect D Provide you with certain key words E Explain clearly about the listening contexts F Suggest you essential listening strategies needed for each kind of listening tasks G Exploit different kinds of listening materials suitable to your listening ability and your interest H Other things that teachers have done Please specify ……………………………… 24 What you expect your teachers of listening skill to to help you overcome the difficulties you encounter in TOEIC listening comprehension? A Give you TOEIC listening techniques or strategies B Give detailed explanations about your errors C Design TOEIC listening tests to evaluate your levels at the end of each academic year D Provide you with different sources of listening VIII TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students APPENDIX Questionnaire for teachers My name is Pham Hong Nhung I am conducting a research entitled “An investigation into TOEIC listening comprehension problems of nonEnglish major students at University of Economic – Technical Industries” which is aimed at exploring students‟ comprehension listening problems In this questionnaire, I have listed some listening strategies From your own teaching experience, would you please put a tick to the column indicating the frequency your learners use them in listening comprehension Then, please answer question to indicate which method(s) you use in teaching TOEIC listening skill Thank you very much for your cooperation Item 1.Activating prior knowledge to understand the spoken messages Never Seldom Sometimes Often Always 0% 60% 20% 20% 0% 0% 20% 20% 40% 20% 0% 20% 40% 20% 20% Predicting general content before listening using context and prior knowledge Working in pairs or in groups to help them understand the spoken text more Taking short note of important content words 0% 40% 40% 0% 20% 20% 20% 40% 0% 20% Continuing to listen for clarification difficulty in spite of IX TIEU LUAN MOI download : skknchat@gmail.com (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students (LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students(LUAN.van.THAC.si).an.investigation.into.TOEIC.listening.comprehension.problems.of.non.english.major.students