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STATE BANK OF VIETNAM BANKING ACADEMY OF VIETNAM FACULTY OF FOREIGN LANGUAGES o0o - GRADUATION THESIS MAJOR: ENGLISH FOR BANKING AND FINANCE FACTORS AFFECTING MOTIVATION OF FIRST-YEAR ENGLISH MAJORED STUDENTS TOWARDS LEARNING ENGLISH ONLINE AT BANKING ACADEMY STUDENT: DOAN THI THU PHUONG STUDENT ID: 21A7510111 CLASS: K21ATCA SUPERVISOR: MS NGUYEN THI MINH HANG (MBA) Hanoi, May 2021 Tai ngay!!! Ban co the xoa dong chu nay!!! 17014127717821000000 STATE BANK OF VIETNAM BANKING ACADEMY OF VIETNAM FACULTY OF FOREIGN LANGUAGES o0o - GRADUATION REPORT MAJOR: ENGLISH FOR BANKING AND FINANCE FACTORS AFFECTING MOTIVATION OF FIRST-YEAR ENGLISH MAJORED STUDENTS TOWARDS LEARNING ENGLISH ONLINE AT BANKING ACADEMY STUDENT: DOAN THI THU PHUONG STUDENT ID: 21A7510111 CLASS: K21ATCA SUPERVISOR: MS NGUYEN THI MINH HANG (MBA) Hanoi, May 2021 Acknowledgement During the process of doing this graduation paper, I have received many necessary assistance, valuable ideas and timely encouragement from my teachers, families and friends This paper could not have done without the help, encouragement and support from a number of people who all deserve my sincerest gratitude and appreciation First of all, I wish to express my deepest gratitude to my supervisor - Ms Nguyen Thi Minh Hang, the English teacher of the English Department, who has always been willing to give me precious advices and suggestions so that I can complete this study successfully I am so thankful to students of K23 and K24 at the Foreign Language Department for their participation in this study I would like to acknowledge my thanks to all the authors of the books, articles and the other materials which were listed in the reference part for their ideas that have been developed and contributed to the study Last but not least, my particular thanks are given to my parents for their encouragement and support which played a crucial role in my graduation paper Declaration I certify my authorship of the study report “Factors affecting motivation of English major first-year students towards learning English online at Banking Academy” I confirm that this graduation report is my own work, is not copied from any other person's work (published or unpublished), and has not previously submitted for assessment either at Banking Academy or elsewhere Student Phuong Doan Thi Thu Phuong Abstract Along with the situation of the pandemic called Covid-19, it can be accepted that motivation plays an inevitable role as one of the most important factors in learning foreign languages online This study aimed at investigating factors affecting motivation in learning English online of freshmen at Banking Academy Then, the study would indicate the solutions to enhance the motivation in learning English online The sample of the study consisted of 83 participants studying in the Faculty of Foreign Languages In the study process, the students received the questionnaire which was related to the factors mentioned Then, the collected data from this instrument were all analyzed The study indicated factors that can motivate first-year students towards learning English online including learning environment, teacher, parental, technological and intrinsic factors It is expected that this study could contribute to the benefit of both students and teachers in learning and teaching English online Keywords: motivation, first-year English majored students, learning English, online Table of Contents Acknowledgement ii Abstract ii List of tables and figures…………………………………………………………………………… v Chapter I: Introduction 1.1 Significance of the study 1.2 The aims of the study 1.3 Research questions 1.4 The scope of the study Chapter II: Literature review 2.1 Fundamental concepts of motivation 2.1.1 Motivation 2.1.2 Motivation in online learning 2.1.3 Demotivation 2.2 Self-determination theory 2.3 Factors affecting students’ motivation in learning English online 2.3.1 Intrinsic factors 2.3.1.1 Short-term and long-term goals 2.3.1.2 Learner autonomy 2.3.2 Extrinsic factors 2.3.2.1 Learning environment 2.3.2.2 Teacher issues 10 2.3.2.3 Parental issues 11 2.3.2.4 Technological issues 12 Chapter summary 13 Chapter III: Methodology 14 3.1 Research design 14 3.2 Research participants 15 Chapter IV: Results and Discussion 16 4.1 Intrinsic factors 16 4.2 Extrinsic factors 19 4.2.1 Learning environment 19 4.2.2 Teacher issues 21 4.2.3 Parental issues 24 4.2.4 Technological issues 25 Chapter V: Conclusion 28 5.1 Summary of the study 28 5.2 Recommendation 29 5.2.1 Intrinsic factors 29 5.2.2 Extrinsic factors 30 5.2.2.1 Learning environment 30 5.2.2.2 Teacher issues 30 5.2.2.3 Parental issues 31 5.2.2.4 Technological issues 31 5.3 Limitation 32 References 33 Appendix 41 List of tables and figures Table 1: Intrinsic factors of motivation 16 Table 2: Learning Environment 19 Table 3: Teacher issues 21 Table 4: Parental issues 24 Table 5: Technological issues 26 Chapter I: Introduction 1.1 Significance of the study Nowadays , it goes without saying that English is one of the most popular and influential foreign languages in the world Indeed, living in an era of globalization, this language acts as a bridge in communicating with other countries’ people, connecting to new cultures and knowledge Moreover, based on English fluency, we can obtain job opportunities in a variety of aspects such as international business, education, media, aviation, etc Due to its significance, nowadays, more and more international businesses or firms are recruiting candidates with their proficiency in English However, mastering a foreign language like English is not a simple thing Thus, creating motivation plays an important role as the deciding factor in grasping the mastery of English to reach the international level However, this could be challenging for students when in the first place, English is not an easy language to master Moreover, due to Covid pandemic, we have turned to emergency remote learning, which has caused many difficulties for students Especially for freshmen, they have to face not only the above two problems, but also the trouble in the transition period between high school and university All of the three factors I have mentioned could result in lack of motivation for all students, especially English major students at Banking Academy without an exception For those reasons, I decided to carry out a research about “Factors affecting motivation of first-year English majored students in learning English online at Banking Academy” as my graduation thesis 1.2 The aims of the study The study focuses on the following aims: Identify the factors affecting motivation of first year English majored students at Banking Academy toward learning English online Provide some recommendations to stimulate students’ motivation in learning English online 1.3 Research questions To achieve the above mentioned study objectives, the study is conducted to answer the following questions: What are the factors affecting English-majored freshmen’s motivation in learning English online ? Which changes are needed to enhance motivation for learning English online ? 1.4 The scope of the study This research was conducted for nearly months, from the end of February to the end of May, completing on 23rd May 2022 The study analyzes the factors affecting motivation in learning English online for first-year English majors students Indeed, the scope is limited to engage the feedback of students from K23 and K24 who both experienced the online version of their first-year studying for the first time This period would last for the maximum of nearly weeks and because of time and knowledge limitations, this study can only investigate a small number of English department freshmen (83 responses) Besides, this study could not represent all students at Banking Academy, it only focuses on first-year English majored students 1.5 The structure of the thesis paper Chapter I: Introduction Chapter II: Literature review Chapter III: Methodology Chapter IV: Results and Discussions Chapter V: Conclusion
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