An investigation into perceptions of atc students towards the use of zoom meeting in learning english speaking skill

BANKING ACADEMY OF VIETNAM FACULTY OF FOREIGN LANGUAGES - GRADUATION THESIS AN INVESTIGATION INTO PERCEPTIONS OF ATC STUDENTS TOWARDS THE USE OF ZOOM MEETING IN LEARNING ENGLISH SPEAKING SKILL Full Name : Nguyen Thi Trang Class : K22ATCA Academic Year : 2019 - 2023 Student ID : 22A7510030 Instructor : Mr Pham Nhu Luan (PhD) Hanoi, May 2023 Tai ngay!!! Ban co the xoa dong chu nay!!! 17014125830181000000 DECLARATIONS I hereby declare that this graduation thesis is my own research, under the guidance and supervision of Dr Pham Nhu Luan This work has never been submitted and approved for a degree at Vietnam Banking Academy or any other higher education institution All references are fully cited in the reference section Hanoi, 22th May 2023 Signature Nguyen Thi Trang i ACKNOWLEDGEMENTS Without the assistance and support from many individuals, this graduation thesis would not have been able to be completed I want take this opportunity to express my gratitude and appreciation for all those who helped me with this research project First of all, I would like to express my deepest gratitude to Dr Pham Nhu Luan, one of the lecturers of the Faculty of Foreign Languages at Banking Academy, as well as the instructor, who has enthusiastically helped me in the process completing the graduation thesis I would like to thank 105 English-major students from classes K22 and K23 who enthusiastically helped me complete the survey and provided valuable suggestions I sincerely thank all the teachers at Banking Academy, especially the teachers of the Faculty of Foreign Languages, for the valuable lessons during my years of studying here Since then, I had the opportunity to my graduation thesis The last thanks go to my family and friends who have always been by my side when I was most frustrated, disheartened and encouraged me not to give up ii TABLE OF CONTENTS DECLARATIONS i ACKNOWLEDGEMENTS ii TABLE OF CONTENTS iii LIST OF ABBREVIATIONS v LIST OF TABLES vi ABSTRACT vii CHAPTER I: INTRODUCTION 1.1 Rationale of study 1.2 Research Aims 1.3 Research Questions 1.4 Significance of the study 1.5 Scope of study 1.6 Structure of study CHAPTER II: LITERATURE REVIEW 2.1 Definitions 2.1.1 Overview of ICT Tools 2.1.2 Overview of Online Learning 2.1.3 Overview of Zoom Meeting 2.1.4 Zoom Meeting in English Learning 13 2.1.5 Zoom Meeting in English speaking skill 15 2.1.6 Overview of Perceptions 17 2.2 Previous research related to students' perceptions of using Zoom in learning English speaking 18 CHAPTER III: RESEARCH METHODOLOGY 22 3.1 The locale of the study 22 iii 3.2 Population, Sample and Participants .22 3.3 Research instruments 23 3.4 Data collection procedure 23 3.5 Data processing method 24 3.6 Data Analysis 25 3.6.1 Scale Reliability 25 3.6.2 Descriptive Statistics 26 3.6.3 Exploratory Factor Analysis 26 CHAPTER IV: FINDINGS AND DISCUSSIONS 28 4.1 Demographic results 28 4.2 Scale Reliability Testing 30 4.3 Descriptive Statistics 33 4.4 Exploratory factor analysis of independent variables 38 4.5 Findings 43 4.5.1 Finding on the students’ perception 43 4.5.2 Finding on Zoom Meeting future .47 4.6 Discussion about ATC students perceptions 48 CHAPTER V: SUMMARY OF THE FINDINGS, LIMITATIONS AND RECOMMENDATIONS 51 5.1 Summary of the Findings 51 5.2 Limitations of this study 51 5.3 Recommendations for further studies .52 REFERENCES 53 APPENDIX 58 iv LIST OF ABBREVIATIONS ATC English-major students at Banking Academy of Vietnam ICT Information communication technology EFL English as a foreign language SPSS Statistical Package for Social Sciences EFA Exploratory Factor Analysis v LIST OF TABLES Table Numbers of ATC students participating in the survey 22 Table Profile of Respondents (N=105) 29 Table Scale Reliability 32 Table Table of analyzed factors 36 Table Descriptive Statistics 38 Table KMO and Bartlett's Test 39 Table Total Variance Explained 40 Table Rotated Component Matrix 42 Table The ATC students' perception about the use of Zoom 45 Table 10 Open-ended question result 47 vi ABSTRACT Title: An Investigation into Perceptions of ATC students towards The Use of Zoom Meeting in Learning English Speaking Skill As a result of the COVID-19 pandemic, the implementation of online learning (also known as e-learning) has become increasingly important as an effective alternative to traditional face-to-face methods Among platforms of e-learning, Zoom Meeting, one of the online video conference tools, is considered better than others that are often utilized nowadays In this study, the researcher examined English-major students’ perceptions of using Zoom Meeting to learn English speaking skills online The aim of the current study was to assess the efficiency of Zoom Meeting through ATC students’ perceptions, especially K22 and K23 members, who are foreign language students affected by the COVID-19 pandemic for a long time The study employed quantitative method using a web-based questionnaire with 34 question items to collect data from 105 ATC students The result demonstrated both positive and negative effects of using Zoom Meeting for learning English speaking online They could readily comprehend several speaking class learning materials thanks to Zoom Meeting software Besides, the survey pointed out the activities that could help improve speaking skills through the Zoom Meeting application However, in the other case, some of the students easily lost motivation to study online for a long time due to the lack of direct interaction and the inability to understand the other person's meaning without the support of body language Keywords: perception, zoom meeting, online learning, English speaking skill vii CHAPTER I: INTRODUCTION 1.1 Rationale of study Speaking is an essential skill in language learning, but for two reasons, many people believe that speaking is more difficult than other language skills (listening, reading, and writing) First, speaking takes place at “that time”, as opposed to writing or reading When we are conversing with someone, they will wait for us to reply informally to the dialogue Second, unlike when we write, we are unable to edit or alter what we say when we talk (Nunan, 2003) Speaking is a method through which one person communicates with another in order to engage with them.Unfortunately, because of the Covid-19 outbreak, normal teaching and learning activities in schools must temporarily cease The Covid-19 epidemic has changed a number of traditional structures and routines in many common sectors of life, including schooling In order to reduce social distance and stop the transmission of the Covid-19 virus, the government has requested that schools and colleges switch from face-to-face instruction to remote teaching or online learning Online learning is an approach to learning that utilizes a Learning Management System (LMS), which is an interactive online class software that can connect with a wide audience (Moore, Dickson-Deane, and Galyen, 2011) Zoom platform was founded by Eric Yuan in 2011 as a web-based application for collaborative video conferencing that offers several features, including video, audio, webinars, online meetings, and others Many universities provide Zoom for both staff and students Many studies have examined the effects of implementing the Zoom platform for online language learning and teaching, particularly in speaking ability A research by Vurdien (2019) investigated how video conferencing could develop students' speaking skills by using Zoom application Another study conducted by Bawanti (2021) aimed to describe students' attitudes and perceptions about the impact of using the Zoom application on their speaking skills Like some previous studies, in this study, the author focuses on clarifying the perception of foreign language students in Vietnam, specifically ATC students at Banking Academy towards the use of Zoom Meeting in learning English speaking skill 1.2 Research Aims The study ultimately aimed to examine student’s perception towards the use of Zoom Meeting in learning English speaking skills online Then it evaluated the effectiveness of the Zoom method and determined whether using Zoom for learning English speaking online is more beneficial for foreign language learners than face-to-face learning method or not 1.3 Research Questions To achieve the research aims, the current study answered the following questions: 1) How ATC students perceive the use of Zoom Meeting to learn English speaking? 2) How ATC students perceive the effectiveness of using Zoom in learning English speaking skill? 1.4 Significance of the study This study was conducted to investigate the perceptions towards the use of Zoom Meeting application in improving English speaking skills among English-major students at Banking Academy of Vietnam Firstly, the study made theoretical contributions to the literature on students' perception of using online learning software in different contexts In particular, this study analyzed the perceptions among English major students at Banking Academy of Vietnam Second, the study was expected to give a more objective view of online learning, especially when using Zoom software, so that every student could assess whether online learning is really effective for students majoring in foreign languages in learning and practicing speaking skills 1.5 Scope of study This research examined the perceptions of students towards the use of Zoom Meeting in learning English speaking skills Students of classes K22 and K23 at the Faculty of foreign languages, Banking Academy were chosen as the participants Because they