(Luận văn thạc sĩ) the antecedent and outcome of work family spillover empirical evidence from vietnam

VIETNAM NATIONAL UNIVERSITY, HANOI VIETNAM JAPAN UNIVERSITY HO THI THAO THE ANTECEDENT AND OUTCOME OF WORK-FAMILY SPILLOVER: EMPIRICAL EVIDENCE FROM VIETNAM MASTER’S THESIS VIETNAM NATIONAL UNIVERSITY, HANOI VIETNAM JAPAN UNIVERSITY HO THI THAO THE ANTECEDENT AND OUTCOME OF WORK-FAMILY SPILLOVER: EMPIRICAL EVIDENCE FROM VIETNAM MAJOR: BUSINESS ADMINISTRATION CODE: 8340101 RESEARCH SUPERVISORS: ASSOC.PROF DR KODO YOKOZAWA DR TRAN HUY PHUONG Hanoi, 2023 COMMITMENT I declare that my thesis of “The antecedent and outcome of work-family spillover: empirical evidence from Vietnam” is my study’s outcome It has never been made public in another study I have taken research ethics very seriously while working on this work and all findings are the result of my research All sources are cited properly and in accordance with the rules I am willing to be responsible for my work Hanoi, Master student Ho Thi Thao ACKNOWLEDGEMENT Firstly, I would like to express my heartfelt appreciation to my two supervisors, Assoc Prof Kodo Yokozawa and Dr Tran Huy Phuong Thanks to Yokozawa Sensei's dedicated instructions through seminars, I have gradually understood research work as well as step-by-step logic building Phuong Sensei is always ready to answer my questions and give me valuable suggestions to develop my thinking and help me solve problems in the direction of a real researcher Without their supervision, my thesis would not have been completed Secondly, there are no words to explain how grateful I am to Hao san_PhD student supervised by Yokozawa Sensei at Yokohama National University (YNU), who has always followed closely and enthusiastically provided valuable suggestions for my thesis Thanks to Hao san, I am more imbued with the Senpai_Kohai culture of helping each other in the MBA program in particular and the Vietnam Japan University (VJU) as well as YNU in general My appreciation also extends to Huong san and the members of Yokozawa’s lab for always listening to my presentations and giving me suggestions, and encouragement during the thesis work Thirdly, I am thankful to Ms Huong – MBA program assistant, and Hino Sensei for always supporting and encouraging me during my years of studying at VJU Besides, I would like to thank my classmates_Ms Ngan, Ms Van Anh, Ms Thanh Thao, Ms Thanh, Ms Ly, Mr Thinh, and Mr Duc Anh Although each of us has strengths in different areas, we gathered in the MBA06 program and shared the joys as well as the difficulties during the study I have learned a lot from these talented people Finally, from the bottom of my heart, I would like to express my deepest gratitude to my husband, my children, and my big family for being by my side, trusting and encouraging me unconditionally, helping me complete this journey Hanoi, May 2023 Ho Thi Thao TABLE OF CONTENTS LIST OF TABLES i LIST OF FIGURES ii LIST OF ABBREVIATIONS iii ABSTRACT iv CHAPTER 1: INTRODUCTION 1.1 Practical Issues 1.2 Theoretical Issues 1.3 Research Scope 1.4 Research Objective 1.5 Research Questions 1.6 Research Structure CHAPTER 2: LITERATURE REVIEW 2.1 Work from home 2.2 Work-family spillover 2.3 Outcomes and antecedents of work-to-family spillover 2.4 In-role job performance 2.5 Emotional intelligence 2.6 Research Gaps 11 CHAPTER 3: HYPOTHESES DEVELOPMENT 13 3.1 Work from home and work-to-family spillover 13 3.2 Work from home and In-role job performance 14 3.3 Work-to-family spillover and In-role job performance 14 3.4 The moderating role of Emotional Intelligence 15 3.5 Conceptual Model 16 CHAPTER 4: RESEARCH METHODOLOGY 17 4.1 Research design 17 4.2 Sample size 17 4.3 Data collection process 17 4.4 Measurement 18 4.5 Data analysis approach 19 CHAPTER 5: RESULTS AND ANALYSIS 21 5.1 Data Description 21 5.2 Reliability analysis 22 5.3 Validity test 24 5.3.1 Exploratory Factor Analysis for the dependent variable 24 5.3.2 Exploratory Factor Analysis for mediating variables 24 5.3.3 Exploratory Factor Analysis for moderating variable 25 5.4 Correlation analysis 26 5.5 Hypotheses testing 27 5.6 Control variables’ effect on work-to-family spillover .31 CHAPTER 6: DISCUSSION AND IMPLICATIONS 35 6.1 Discussion 35 6.2 Implications 37 6.2.1 Theoretical implications 37 6.2.2 Practical implications 38 6.2.3 Limitations and recommendations 39 REFERENCES 40 APPENDIX A MEASUREMENT ITEMS 48 APPENDIX B ANALYSIS RESULT 51 Appendix B.1 Demographic description 51 Appendix B.2 Descriptive analysis 55 Appendix B.3 The table of validity test for dependent variable 56 Appendix B.4 The table of validity test for mediators 57 Appendix B.5 The table of validity test for moderator 58 APPENDIX C QUESTIONNAIRES SURVEY 60 LIST OF TABLES Table 2.1 Summarizing key concepts in the study 11 Table 5.1 Cronbach’s alpha summary 22 Table 5.2 Correlation analysis 26 Table 5.3 Result of testing hypotheses for the outcome of variable PWFS 28 Table 5.4 Result of testing hypotheses for the outcome of variable NWFS 28 Table 5.5 Result of testing hypotheses for the outcome of variable IRJP 29 Table 5.6 Result summary of hypotheses testing 30 Table 5.7 Hierarchical regression analysis for PWFS dependent variable_Model Summary 32 Table 5.8 Hierarchical regression analysis for PWFS dependent variable_Coefficients 32 Table 5.9 Hierarchical regression analysis for NWFS dependent variable_Model Summary 33 Table 5.10 Hierarchical regression analysis for PWFS dependent variable_Coefficients 34 i LIST OF FIGURES Figure 3.1 Conceptual Model 16 Figure 5.1 Conceptual model after running EFA 26 Figure 5.2 Model in PROCESS macro developed by Hayes (2017) in SPSS software 27 Figure 5.3 The result model 30 ii LIST OF ABBREVIATIONS EFA: EI: IRJP: NWFS: PWFS: WFH: WFS: Exploratory factor analysis Emotional Intelligence In-role job performance Negative work-to-family spillover Positive work-to-family spillover Work from home Work-to-family spillover iii ABSTRACT The rising popularity of work from home (WFH) method, coupled with workers' growing interest in work-family interactions, has led to the urgency of studying the relationship between WFH and work-to-family spillover (WFS), as well as job performance This research attempts to find out the relationship of WFH to employees’ in-role job performance (IRJP) through the mediating variable WFS Additionally, the study also aims to determine the moderating role of emotional intelligence (EI) on the linkage between WFH and WFS Quantitative research has collected data from 159 Vietnamese respondents currently living in Vietnam and having WFH experience The study uses descriptive statistical analysis, examines the scale’s reliability and validity, and tests the hypotheses through SPSS software and the Process Macro tool integrated into SPSS The findings indicate that WFH has a positive and significant impact on positive work-to-family spillover (PWFS), and work-to-family spillover (both positive and negative) has a significant impact on IRJP However, the hypotheses that WFH has a positive influence on in-role job performance, WFH has a negative influence on negative work-to-family spillover (NWFS), and the moderating effect of emotional intelligence on the relationship of WFH to WFS have not been supported These findings will be discussed in the discussion section before giving implications so that practitioners might take appropriate action to reduce NWFS, enhance PWFS, and improve IRJP Keywords: work from home, work-to-family spillover, emotional intelligence, in-role job performance, Job Demand-Resource Theory, Broaden and Build Theory iv