Tài liệu tiếng Anh (cao học) Chapter 3 An organization spanning activity, dành cho cao học.
Chapter Supply Management: An Organization Spanning Activity 3-1 Key Concepts • Supply Management with other Internal Departments • Supply Management within the Supply Chain • Supply Management: Integrating Suppliers and Customers 3-2 Supply Management’s Relations with Other Internal Departments • Engineering • Manufacturing and Operations • Quality • Marketing • Finance • Information technology • Logistics • Accounts Payable • Legal 3-3 Internal Interfaces of the Supply Management Function Figure 3-1 s st ca re Fo Pro duc t Sch ion p edu lans les Pr od uc ta va ila bi li Suppliers ty Specs V.A Supply Mgmt Supplier capabilities Timing Quantities Estimates on em ag an m t en Make or buy Material Control Pr od uc tq Engineering Manufacturing Distribution n Co i r at igu f requirements Customer Marketing Qu alit y Customers ua lit y re q ui re ma p Source approval Inspection m en ts Quality re s du ce pro n lity ectio ua p Q Ins y lit ua Q ts in la p om c Marketing 3-4 Effect of Different Materials on Productivity and Cost Exhibit 3-1 3-5 Supply Management in Non-Manufacturing Organizations • Supply management often must lead the requirements process » Professionals that often lead the effort in manufacturing organizations are often not available • Quality implications, time-to-market, pricing elasticity, technology inflow and continuity of supply are all still issues • These issues combine to have a major impact on a non-manufacturing firm's sales and bottom line! 3-6 Supply Management in Government • Supply management has a major impact on the efficient and effective use of our tax dollars at all levels of government • Many advances in supply management originated in the federal government • Virtually all of the problems present in manufacturing organizations are present in government procurement 3-7 Monitoring the Supply Environment • Changes in legislation • Wars and other conflicts • A consolidation among suppliers • Wages, projected wages, labor issues 3-8 Six-step Environment Monitoring Strategy "Determine the cost, supply, and technology drivers of the materials and services " "Identify the major suppliers and customers of the materials and services." "Determine the sources of information for those drivers." "Build a model that predicts the material (or service) behavior." "Monitor the model to determine its accuracy." "Continuously make improvements as new relationships are understood and additional data becomes available." 3-9 Concluding Remarks • In assuming greater strategic responsibility, the activities of supply managers have increased to include spanning organizational boundaries • Efforts to improve not cease at an organization’s internal functions, but should span over the supply chain as well 3-10 END ... ts in la p om c Marketing 3- 4 Effect of Different Materials on Productivity and Cost Exhibit 3- 1 3- 5 Supply Management in Non-Manufacturing Organizations • Supply management often must lead the... Manufacturing and Operations • Quality • Marketing • Finance • Information technology • Logistics • Accounts Payable • Legal 3- 3 Internal Interfaces of the Supply Management Function Figure 3- 1... government • Many advances in supply management originated in the federal government • Virtually all of the problems present in manufacturing organizations are present in government procurement 3- 7 Monitoring