(Skkn 2023) innovating group meeting procedure and contents to enhance teachers’ speaking skill and its effectiveness in hoang mai 2 high school

NGHE AN DEPARTMENT OF EDUCATION AND TRAINING - - EXPERIENCE IDEA TOPIC: INNOVATING GROUP MEETING PROCEDURE AND CONTENTS TO ENHANCE TEACHERS’ SPEAKING SKILL AND ITS EFFECTIVENESS IN HOANG MAI HIGH SCHOOL Hoang Mai, April 2023 NGHE AN DEPARTMENT OF EDUCATION AND TRAINING HOANG MAI HIGH SCHOOL - - EXPERIENCE IDEA TOPIC: INNOVATING GROUP MEETING PROCEDURE AND CONTENTS TO ENHANCE TEACHERS’ SPEAKING SKILL AND ITS EFFECTIVENESS IN HOANG MAI HIGH SCHOOL Author : Pham Thi Oanh School : Hoang Mai high school Specialized team : English Phone number : 0967772364 Hoang Mai, April 2023 CONTENTS PART 1: INTRODUCTION 1 Rationale Aims of the study Research subjects Scope of the research Research methodology Research and experimental time Contributions of the topic Organization of the study PART II: CONTENT CHAPTER THEORETICAL AND PRACTICAL BASIS OF THE TOPIC An overview of group meeting 1.1 What is the purpose of a group meeting? 1.2 The importance of group meetings 1.3 When we need a group meeting? How to run an effective group meeting An overview of spoken language 2.1 The definition of spoken language 2.2 The characteristics of spoken language 2.3 The significance of speaking skills 10 2.4 The functions of speaking skills 11 2.5 The reality of teachers’ speaking skills 11 Factors that affect teachers’ speaking skill 12 3.1 Lack of environment 12 3.2 Pressure from examinations 12 3.3 Lack of time for self-study and enrich their knowledge 12 Some current situation about group meeting of English groups at most schools 12 4.1 Use Vietnamese in group meeting 12 4.2 Mostly paperwork at group meeting 13 CHAPTER 2: SOME SOLUTIONS TO INNOVATE GROUP MEETING TO CREATE AN ENGLISH SPEAKING ENVIRONMENT FOR ENGLISH TEACHERS 13 Use English in group meeting 13 Use English in group chatting 14 Innovate group meeting contents to enhance teachers’ speaking skills 14 Use the board in the group meeting room as a tool to exchange knowledge and learn together 15 Change place of group meeting 16 Co-operate with other schools to exchange ideas, knowledge and learn from each other 16 Hold annual English speaking contests for teachers 17 Make friend with native speakers and invite them to attend our group meeting or English club so that we will have chances to practice our English and they can give valuable ideas to contribute to our group 17 CHAPTER 3: FACTORS TO BRING ABOUT A PRODUCTIVE GROUP MEETING IN ENGLISH 19 The preparation 19 The role of group leader 20 The role of group members 20 Stages to run a group meeting in English effectively 20 CHAPTER 4: THE EFFECTIVENESS WHEN CARRYING OUT THIS EXPERIENCE IDEA IN HOANG MAI SCHOOL 22 The effectiveness when carrying out this experience idea in Hoang Mai school 22 Teachers’ opinions about the innovation of group meeting contents and procedure 22 CHAPTER SURVEY ON THE URGENCY AND FEASIBILITY OF THE EXPERIENCE IDEA 24 The aim of the survey 24 Content and method of survey 24 2.1 Survey content 24 2.2 Survey method and Grading scale 25 Survey scope 26 Survey result on the urgency and feasibility of suggested solutions in the experience idea 26 4.1 The urgency of the research 26 4.2 The feasibility of the research 28 PART 3: CONCLUSION AND RECOMMENDATIONS 31 I Conclusion 31 II Recommendations 31 REFERENCES ………………………………………………………….……… APPENDIX ……………………………………………………………………… PART 1: INTRODUCTION Rationale When young teachers have just graduated from universities and gone out to work, they usually have the habit of speaking English Their voices are beautiful and sweet But at most schools English teachers are judged by the scores of their students’ entrance exam So they spend most of their time teaching students grammar, reading and multiple choice exercises They mostly use Vietnamese in class so day after day they gradually lose their speaking habit But as we know, only when the teachers have the habit of speaking English can they teach their students to speak English well So there is an urgent need to enhance teachers’ overall competences especially speaking skill to meet the requirement of teaching English in this modern society In most of group meetings, English teachers usually speak Vietnamese and paperwork with very low effect and waste a lot of time Many groups hold group meeting just because principals require them to so not because they have demand to so Group meeting are excellent opportunities for English teachers to enhance their overall competences especially speaking skill to meet the new demand in this modern society That is the main reason why I decided to choose the topic: “Innovating group meeting procedure and contents to enhance teachers’speaking skill and its effectiveness in Hoang Mai high school” In this experience idea I address some reasons that affect teachers speaking abilities and suggest some solutions to make full use of group meetings to enhance teachers’ speaking skill Aims of the study The main purpose of this experience idea is to examine and research the factors that affect teachers’ speaking skill, the current situation of group meetings at most of the schools Also, it is intended to suggest some solutions to innovate group meeting procedure and contents to enhance teachers’ speaking skill and its effectiveness in Hoang Mai high school The study is aimed at answering questions: 1, What factors affect teachers’ speaking abilities? 2, What factors affect the quality of a group meeting? 3, Which possible recommendations can be taken to innovate group meeting procedure and contents to enhance teachers’ speaking skill and its effectiveness in Hoang Mai high school Research subjects The subject of this experience idea is the teachers of Hoang Mai high school as well as teachers from nearby schools and focuses mainly on some factors that affect teachers’ speaking skills, the current situation of group meetings in most schools and offer some effective solutions to innovate group meeting procedure and contents to enhance teachers’ speaking skill and its effectiveness in Hoang Mai high school Scope of the research Due to the time limitation, resources and knowledge as well as other conditions, the study focuses on finding out some factor that affect teachers’ speaking skills, the current situation of group meetings in most schools and offer some effective solutions to innovate group meeting procedure and contents to enhance teachers’ speaking skills and its effectiveness in Hoang Mai high school Thus, the study is valuable for English teachers in Hoang Mai high school in general and all English teachers in particular Research methodology In order to reach the achievement of this study, the researcher carried out some following methods: survey method, quantitative method and methods of data analysis and synthesis To be more specific, English teachers in Hoang Mai high school involved in the research From the result of the survey, the researcher has conducted the analysis by statistics, selection and calculation to produce the most accurate and objective results Then I will summarize and describe the data through charts and tables to show the problems that affect teachers’ speaking skills, the current situations of group meeting at most of the schools and the results after innovating group meeting procedure and contents to enhance teachers speaking skills Research and experimental time The topic was studied and conducted extensive pedagogical experiments at schools from the 2021-2022 school year The process of completing data and the project is in the school year 2022 2023 Contributions of the topic This experience idea will offer possible solutions for group leaders to create an English speaking environment for all members in the group to help them enhance their speaking skill and improve their overall competences as well Organization of the study Besides opening part including Rationale, Tables of contents, List of figures and tables and closing part including Conclusion, References, Appendix; the research consists of three main parts: Part 1: Introduction This chapter presents the overview of the study including rationale, aims of the study, research subjects and research methodology as well as organization of the study Part 2: Content This part includes the theoretical background, it focuses on the concept of group meeting, the importance of group meeting, when we need a group meeting, factors to run a group meeting effectively as well as the concept of English speaking skills It also consists of the reality of teachers using spoken language at school and the teachers’ English requirements nowadays This part also include some solutions to innovate group meeting to create an English speaking environment for English teachers in Vietnam and the effectiveness when carrying out this innovation in Hoang Mai school Part 3: Conclusion and petitions This part includes the summary of the study, possible suggestions, discussions and conclusions before ending with recommendations for further study PART II: CONTENT CHAPTER THEORETICAL AND PRACTICAL BASIS OF THE TOPIC An overview of group meeting When organized efficiently, a group meeting can be one of the most powerful tools in your workplace arsenal; it can enable closer collaboration, help with brainstorming, and facilitate communication with the whole group When a group meeting is used incorrectly, though, a group leader might end up looking out at a sea of disengaged faces on their screen or in the conference room The trick, then, is to establish the purpose of our group meeting and the subsequent action items even before hitting send on our invite Knowing how to run our meeting ahead of time can make all the difference and avoids the dreaded meeting fatigue 1.1 What is the purpose of a group meeting? The name says it all: a group meeting is one that allows all the members of a unit or organization to convene, communicate, and collaborate on shared objectives There are different types of group gatherings, though, and each serves a different purpose To run an effective group meeting, take the time to evaluate your needs and plan accordingly In any organization we’ll find the following types of group meetings: - Daily status updates These quick check-ins help employees update their colleagues on what they’re working on and are a great place to ask for support on upcoming projects in real-time The daily cadence isn’t necessary for all groups, but it can be very useful for development groups working on time-sensitive sprints, for example - Weekly gruop meetings If scheduled on a Monday, a weekly group meeting can be helpful for aligning priorities and addressing issues or roadblocks They’re also a great moment for managers to reflect on the previous week’s work and give recognition for strong group efforts - Town hall meetings Large-scale meetings like town halls gather the entire group and are a great opportunity to have an open discussion on high-level topics like strategies and company roadmaps These are helpful for aligning people across teams or departments One-time meetings This is the type of meeting that managers schedule as needed and as important things come up that need to be addressed in a timely fashion For example, if there’s a major change that will impact the group, like a departure, strategy shift, or restructuring Retrospectives Post-mortem, debrief, wrap-up; regardless of your preferred moniker, a retrospective meeting is one that takes place at the end of a project or campaign and gives us the chance to look back on our work In retrospective team meetings, units take the time to review results and understand what went well, and take note of what can be improved on for future projects Retrospective meetings help a team improve its methods and grow stronger as a group 1.2 The importance of group meetings Like their one-on-one counterparts, group meetings have a lot of benefits, contribute to group cohesion, and encourage participation Let’s dive into the benefits of effective group meetings and how they boost collaboration Key benefits of group meetings - Getting everyone on the same page Regular group meetings are a great way to develop group alignment When people connect frequently, they’re more in sync with what they’re working toward together and each of their roles in that mission Group meetings are also an effective way to help your group understand its objectives, goals, and responsibilities This also helps individual employees understand how they fit into the bigger picture - Building trust and rapport High-performing groups are happy and comfortable groups that know, trust, and understand each other Getting everyone together creates genuine connections between colleagues, regardless of whether they’re in person or virtual - Improving communication Effective group meetings allow for information sharing and for the flow of new ideas Without body language and vocal inflection cues, some things can get lost in translation via email or over a Slack message If you’re trying to share a major announcement like a staff restructuring, a group meeting can create a channel of open communication and leaves space for questions or comments - Creating space for feedback As a group leader, encouraging employee feedback is essential for future success Make efficient use of our meeting time and open the floor for comments and problem-solving at the end of your session Team meetings are also a great opportunity for imparting feedback on past or current projects 1.3 When we need a group meeting? To make the most of our group’s time, there are a few key considerations before scheduling our meeting Purpose It goes without saying that we should have the purpose of our group meeting established before inviting our group Visualizing our end game can help us stay on topic and help establish clearer next steps Timing An important part of our group meeting preparation boils down to when we schedule it Flex our leadership skills and make sure we set time aside before the launch of a new campaign or project to discuss ideas and review details that will impact our colleagues’ tasks While scheduling a group meeting at 4:30 p.m on a Friday is sometimes a necessary evil, avoiding inconvenient time slots can go a long way toward keeping our team engaged Frequency Determine whether this session will necessitate future meetings If we’re tackling an ongoing project with different components, scheduling several touchpoints over the course of our campaign can be helpful for keeping our group members in the loop Format While many companies now offer the option to work remotely, consider it might be beneficial to gather on-site for our meeting Sometimes our colleagues need only be surrounded by like-minded creative people to get their creativity flowing How to run an effective group meeting Holding an effective meeting is a vital skill for group leaders A well-run and productive meeting can help a group get more done in less time, while an ineffective meeting wastes everyone's time and energy Here are some advices on what to before, during, and after the meeting * Before the meeting Running an effective meeting begins long before the actual meeting takes place Below is some preparation work to consider before the meeting to ensure fruitful results - Set a clear objective and agenda First of all, we should make it clear why we are holding this meeting and what’s the intended outcome Then we can start working on a meeting agenda based on the goal The agenda covers topics to discuss, timeframes for each subject, and an action item section When the agenda is crafted, distribute it before the meeting so everyone knows what to expect and can come prepared to contribute meaningfully - Allow asynchronous brainstorming - The feasibility of suggested solutions to current research problem Solution 1: Use English in group meeting Solution 2: Use English in group chatting Solution 3: Innovate group meeting contents to enhance teachers’ speaking skill Solution 4: Use the board in the group meeting room as a tool to exchange knowledge and learn together Solution 5: Change place of group meeting Solution 6: Co-operate with other schools to exchange ideas, knowledge and learn from each other Solution 7: Hold annual English speaking contests for teachers Solution 8: Make friend with native speakers and invite them to attend your group meeting or English club Each solution has a corresponding question with choices: + The urgency: Not urgent at all /Little urgent / Urgent / Really urgent + The feasibility: Not feasible at all /Little feasible / Feasible / Really feasible 2.2 Survey method and Grading scale We have carried out the survey by having teachers in Nghe An done the questionaire table with 4-level point scale: Not urgent at all /Little urgent / Urgent / Really urgent Not feasible at all /Little feasible / Feasible / Really feasible Point scale Level Not urgent (Not feasible) Little urgent (Little feasible) Urgent (Feasible) Really urgent (Really feasible) In order to the survey, we use google form and Excel and the average point X is calculated by Excel software 25 Survey scope We have conducted the survey on the situation of group meeting in Nghe An; the novelty of ; the urgency and feasibility of suggested solutions in the research to the following objects: 31 Teachers in high schools from Hoang Mai, Quynh Luu, Dien Chau, Nghi Loc, Vinh, Yen Thanh, Do Luong in NgheAn province Objects Number Teachers from high schools in Nghe An 31 Survey result on the urgency and feasibility of suggested solutions in the experience idea 4.1 The urgency of the research Before applying innovation in group meeting most of teachers at Hoang Mai school not have the habit of speaking English They not have chance to practice speaking English at workplace Since the group apply innovation in group meeting , they have many opportunities to practice speaking English and their pronunciation get better and better 90,3% teacher agree that it is really urgent to innovate group meeting to enhance teachers’ speaking skill Only 9,7 of the teachers agree that it is urgent The chart show the urgency of innovating goup meeting procedure and contents to enhance teachers' speaking skill 9,70% 90,30% really urgent urgent little urgent no urgent And we also achieve the positive results from teachers’ survey on the urgency of the study: 26 Rating level Really Solution Urgent urgent Little urgent ∑ Average Order Not urgent no Scores no Scores no Scores no Scores Solution 29 116 0 0 122 3.85 Solution 28 112 0 0 121 3.82 Solution 25 100 18 0 0 118 3.75 4 Solution 22 88 27 0 0 115 3.65 Solution 21 84 10 30 0 0 108 3.58 Solution 27 108 12 0 0 120 3.79 Solution 23 92 24 0 0 114 3.61 Solution 26 104 15 0 0 119 3.72 Average 25 100 5.87 17.62 0 0 117.1 3.74 The chart show the urgency of each solution 35 30 25 Really urgent 20 Urgent 15 Little urgent 10 Not urgent Solution Solution Solution Solution 27 The chart show the urgency of each solution 30 25 20 Really urgent Urgent 15 Little urgen 10 Not urgent solution solution solution solution From the chart, we see that most of teachers suppose that suggested solutions 90 is really urgent and urgent This figures show the urgency of our in the research solutions in the study is really positive 80 4.2 The feasibility of the research 70 The feasibility of our research is demonstrated in the following investigations 90 There60 are 94,5% teachers suppose that it is necessary to innovate group meeting procedure and contents to enhance teachers’ speaking skill: East 50 80 West 40 The chart show the feasibility of the research 70 North 30 60 20 50 10 40 30 20 10 East West North 12.8 1st Qtr 2nd Qtr87.2 3rd Qtr Really feasible 1st Qtr Feasible 2nd Qtr Little feasible 3rd Qtr 4th Qtr No feasible 4th Qtr And after applying innovation in group meeting procedure and contents, teachers have more chances to practice their English day by day By innovating group meeting procedure and contents we can create a sustainable English speaking 28 environment for all teachers We can provide an exciting and useful playground for all the teachers to improve their English skills, to boost their confidence and to develop their interest in speaking English, as well as offering the teachers a great chance to show their linguistic and intellectual competence As a result, the majority of teachers have positive attitude toward the feasibility of our experience This can be proved with the following results: ∑ Rating level Solution Really feasible no Feasible Little feasible Not feasible Scores no Scores no Scores no Scores Average Order Solution 25 100 18 0 0 118 3.81 2 Solution 24 96 21 0 0 117 3.78 3 Solution 22 88 27 0 0 115 3.71 Solution 27 108 12 0 0 120 3.84 Solution 20 80 11 33 0 0 113 3.64 Solution 23 92 24 0 0 116 3.75 Solution 21 84 10 30 0 0 114 3.65 Solution 19 76 12 36 0 0 112 3.62 Average 22.5 90 5.25 15.75 0 0 112,2 3.77 The chart show the feasibility of each solution 30 25 20 Really feasible Feasible 15 Little feasible 10 Not feasible Solution Solution Solution Solution 29 The chart show the possibility of each solution 30 25 20 Really feasible Feasible 15 Little feasible 10 Not feasible Solution Solution Solution Solution The chart show the relationship between urgency and feasibility 35 30 25 20 15 10 Solution Solution Urgency Solution Feasibility Solution Column1 The chart show the relationship between urgency and feasibility 30 25 20 15 10 Solution Solution Urgency Solution Feasibility Solution Column1 In conclusion, from the chart we can see that the solutions I have suggested in my experience idea show high urgency and feasibility There are most of the teachers in survey objects supposing that this experience idea is very necessary to enhance teachers’ seaking skill as well as their overall competences 30 PART 3: CONCLUSION AND RECOMMENDATIONS I Conclusion Speaking is not merely a matter of using words, but it needs a more complicated process of producing speech Speaking is a productive skill that needs a lot of practices In addition to listening, speaking is mostly taught to the students before reading and writing By using spoken English, the students will be able to convey their idea Therefore, speaking is a direct route from one mind to another and is the best way to ask a question or give an explanation In one way, English is the language which connects people from different regions, cultures, religions, and nations Among the four language skills, speaking seems to play more important role in communication Speaking skill is so important that we have to consider it a priority when teaching English at school When young teachers have just graduated from universities and gone out to work, they usually have the habit of speaking English Their voices are beautiful and sweet But at most schools English teachers are judged by the scores of their students’ entrance exam So they spend most of their time teaching students grammar, reading and multiple choice exercises They mostly use Vietnamese in class so day after day they gradually lose their speaking habit But as we know, only when the teachers have the habit of speaking English can they teach their students to speak English well So there is an urgent need to enhance teachers’ overall competences especially speaking skill to meet the requirement of teaching English Group meeting are excellent opportunities for English teachers to enhance their overall competences especially speaking skill to meet the new demand in this modern society By innovating group meeting procedure and contents we can create a sustainable English speaking environment for all teachers We can provide an exciting and useful playground for all the teachers to improve their English skills, to boost their confidence and to develop their interest in speaking English, as well as offering the teachers a great chance to show their linguistic and intellectual competence II Recommendations Innovating group meeting procedure and contents can create an English speaking environment for all members in the group to help them enhance their speaking skill and improve their overall competences as well After analyzing all solutions need to be applied to make the innovation in group meeting successful, various recommendation should be given as the petitions to the group leaders, the group members, the school and Education and Training Department as follow: 31 For the school: - Principal should allow each group have their own meeting room Only when English group has their own meeting can they speak English without worrying about disturbing other groups or being judged by other groups - Create conditions for E n g l i s h teachers to participate in study and improve their skills, participate fully in the training organized by the Department of Education and Training - The schools should organize English-speaking competitions on the subject of study, at least once a year This activity will stimulate speaking English among students as well as teachers For the Department of Education and Training: - Have a plan for professional training for teachers more often And during those training course experts or chairman should speak English to create an English speaking environment for all teachers in the province and stimulate speaking English among teachers - Organize annual seminars on innovating teaching methods because this is an opportunity for teachers to exchange, learn, share experiences about effective teaching methods to improve the quality of lectures and create a chance to speak English for all the teachers - Hold English Speaking Contests for teachers annually This will motivate teachers to speak English and create a sustainable English speaking environment among teachers 32 REFERENCES Abdel-Rahman Al-Eiadeh, International Journal of English and Education, Volum Issue 3, July 2016 Brooks & Kempe (2012) Language Development Bygate, M (1987), Speaking, Oxford: OUP Bygate, M (1991), Speaking, Oxford: OUP Cambridge English, University of Cambridge (2016) English at Work: global analysis of language skills in the workplace Cambridge English Language Assessment Gillian Brown and George Yule (1999), Teaching the Spoken Language, Cambridge University Press Jack C Richards Teaching Listening and Speaking: From Theory to Practice Cambridge University Press 2008 New York P.21 M.A.K Halliday (1989), Spoken and Written language, Oxford University Press Nora Groce (1985) Everyone Here Spoke Sign Language: Hereditary Deafness on Martha's Vineyard 10 Wenli Tsou, Associate professor, Improving Speaking Skills Through Instruction in Oral Classroom Participation 11 Jessica Romera January 12, 2023, What is the purpose of a group meeting and when should you hold one 12 https://officevibe.com/blog/one-on-one-meeting-vs-team-meeting 33 APPENDIX The survey questionnaire THE SURVEY QUESTIONNAIRE ABOUT THE URGENCY AND FEASIBILITY OF THE INNOVATION Full name: …………………………………………………… School:………………………………………………………… Question 1: Do Think it is urgent to innovate group meeting contents and procedure to enhance teachers’ speaking skill? - Really urgent - Urgent - Little urgent - Not urgent Question 2: How you rate the urgency of solution 1(Use English at group meeting)? - Really urgent - Urgent - Little urgent - Not urgent Question 3: How you rate the urgency of solution (Use English in group chatting)? - Really urgent - Urgent - Little urgent - Not urgent Question 4: How you rate the urgency of solution (Innovate group meeting contents to enhance teachers’ speaking skill)? - Really urgent - Urgent - Little urgent - Not urgent Question 5: How you rate the urgency of solution (Use the board in the group meeting room as a tool to exchange knowledge and learn together)? 34 - Really urgent - Urgent - Little urgent - Not urgent Question 6: How you rate the urgency of solution (Change place of group meeting)? - Really urgent - Urgent - Little urgent - Not urgent Question 7: How you rate the urgency of solution (Co-operate with other schools to exchange ideas, knowledge and learn from each other)? - Really urgent - Urgent - Little urgent - Not urgent Question 8: How you rate the urgency of solution (Hold annual English speaking contests for teachers)? - Really urgent - Urgent - Little urgent - Not urgent Question 9: How you rate the urgency of solution (Make friend with native speakers and invite them to attend your group meeting or English club)? - Really urgent - Urgent - Little urgent - Not urgent Question 10: Do Think it is feasible to innovate group meeting contents and procedure to enhance teachers’ speaking skill? - Really feasible - Feasible 35 - Little feasible - Not feasible Question 11: How you rate the feasibility of solution (Use English at group meeting)? - Really feasible - Feasible - Little feasible - Not feasible Question 12: How you rate the feasibility of solution 2(Use English in group chatting)? - Really feasible - Feasible - Little feasible - Not feasible Question 13: How you rate the feasibility of solution 3(Innovate group meeting contents to enhance teachers’ speaking skill)? - Really feasible - Feasible - Little feasible - No feasible Question 14: How you rate the feasibility of solution (Use the board in the group meeting room as a tool to exchange knowledge and learn together)? - Really feasible - Feasible - Little feasible - Not feasible Question 15: How you rate the feasibility of solution (Change place of group meeting)? - Really feasible - Feasible - Little feasible - No feasible 36 Question 16: How you rate the feasibility of solution (Co-operate with other schools to exchange ideas, knowledge and learn from each other) - Really feasible - Feasible - Little feasible - No feasible Question 17: How you rate the feasibility of solution (Hold annual English speaking contests for teachers)? - Really feasible - Feasible - Little feasible - No feasible Question 18: How you rate the feasibility of solution (Make friend with native speakers and invite them to attend your group meeting or English club)? - Really feasible - Feasible - Little feasible - No feasible 37 THE SURVEY QUESTIONNAIRE ABOUT INNOVATING GROUP MEETING PROCUDURE AND CONTENTS TO IMPROVE TEACHERS’ SPEAKING SKILL Full name: ……………………………………………………… School:………………………………………………………… Question 1: Do you like speaking English at group meeting? - Yes - No Question 2: How you rate your level of spoken language? - Not good - Good enough - Good - Competent Question 3: Do you have confidence in English at group meeting? - Yes - No - Maybe Question 4: Do you like using English at group chatting? - Yes - No Question 5: What you think about speaking English at group meeting? Write your answer: ……………………………………………………… Question 6: How often you use spoken language at workplace? - Often - Sometimes - Seldom - Never Question 7: How you like speaking English at workplace? - Not interested/ - Not really like - Like 38 - Really like Question 8: How often you have problems in using English spoken language at workplace? - Always - Often - Sometimes - Rarely - Never Question 9: What is the biggest difficulty when using English spoken language you encounter? Write your answer: ………………………………………………………… Question 10: Tick the ways which you consider effectively to improve English spoken language? - Take part in English clubs - Communicate with foreigners - Practice with movies and music - Others The interview questions Question 1: What factors can impact your speaking performance? Write your answer: …………………………………………………… Question 2: How is your English improved when your group apply innovations in group meeting contents and procedure? Write your answer: …………………………………………………… Question 3: What are the difficulties in using English at group meeting? Write your answer: …………………………………………………… 39