BS EN 60127-5:2017 BSI Standards Publication Miniature fuses Part 5: Guidelines for quality assessment of miniature fuse-links BRITISH STANDARD BS EN 60127-5:2017 National foreword This British Standard is the UK implementation of EN 60127-5:2017 It is identical to IEC 60127-5:2016 It supersedes BS EN 60127-5:1991 which will be withdrawn on December 2019 The UK participation in its preparation was entrusted to Technical Committee PEL/32, Fuses A list of organizations represented on this committee can be obtained on request to its secretary This publication does not purport to include all the necessary provisions of a contract Users are responsible for its correct application © The British Standards Institution 2017 Published by BSI Standards Limited 2017 ISBN 978 580 87677 ICS 29.120.50 Compliance with a British Standard cannot confer immunity from legal obligations This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 March 2017 Amendments/corrigenda issued since publication Date Text affected BS EN 60127-5:2017 EUROPEAN STANDARD EN 60127-5 NORME EUROPÉENNE EUROPÄISCHE NORM February 2017 ICS 29.120.50 Supersedes EN 60127-5:1991 English Version Miniature fuses - Part 5: Guidelines for quality assessment of miniature fuse-links (IEC 60127-5:2016) Coupe-circuit miniatures - Partie 5: Lignes directrices pour l'évaluation de la qualité des éléments de remplacement miniatures (IEC 60127-5:2016) Geräteschutzsicherungen - Teil 5: Leitlinien für die Qualitätsbewertung von G-Sicherungseinsätzen (IEC 60127-5:2016) This European Standard was approved by CENELEC on 2016-12-09 CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CENELEC member This European Standard exists in three official versions (English, French, German) A version in any other language made by translation under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom European Committee for Electrotechnical Standardization Comité Européen de Normalisation Electrotechnique Europäisches Komitee für Elektrotechnische Normung CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels © 2017 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members Ref No EN 60127-5:2017 E BS EN 60127-5:2017 EN 60127-5:2017 European foreword The text of document 32C/526/FDIS, future edition of IEC 60127-5, prepared by SC 32C "Miniature fuses", of IEC/TC 32 "Fuses" was submitted to the IEC-CENELEC parallel vote and approved by CENELEC as EN 60127-5:2017 The following dates are fixed: • latest date by which the document has to be implemented at national level by publication of an identical national standard or by endorsement (dop) 2017-09-09 • latest date by which the national standards conflicting with the document have to be withdrawn (dow) 2019-12-09 This document supersedes EN 60127-5:1991 Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights CENELEC [and/or CEN] shall not be held responsible for identifying any or all such patent rights Endorsement notice The text of the International Standard IEC 60127-5:2016 was approved by CENELEC as a European Standard without any modification BS EN 60127-5:2017 EN 60127-5:2017 Annex ZA (normative) Normative references to international publications with their corresponding European publications The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application For dated references, only the edition cited applies For undated references, the latest edition of the referenced document (including any amendments) applies NOTE When an International Publication has been modified by common modifications, indicated by (mod), the relevant EN/HD applies NOTE Up-to-date information on the latest versions of the European Standards listed in this annex is available here: www.cenelec.eu Publication Year Title EN/HD Year IEC 60127-1 2006 EN 60127-1 2006 + A1 2011 + A1 2011 + A2 2015 Miniature fuses - Part 1: Definitions for miniature fuses and general requirements for miniature fuse-links + A2 2015 IEC 60127-2 2014 Miniature fuses - Part 2: Cartridge fuselinks EN 60127-2 2014 IEC 60127-3 2015 Miniature fuses - Part 3: Sub-miniature fuse-links EN 60127-3 2015 IEC 60127-4 2005 EN 60127-4 2005 + A1 2008 + A1 2009 + A2 2012 Miniature fuses - Part 4: Universal modular fuse-links (UMF) - Throughhole and surface mount types + A2 2013 IEC 60127-7 2015 EN 60127-7 2016 Miniature fuses - Part 7: Miniature fuselinks for special applications –2– BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 CONTENTS FOREWORD INTRODUCTION Scope Normative references Terms and definitions Lot-by-lot inspection 4.1 Test conditions 4.2 Non-destructive tests 4.3 Destructive tests 4.3.1 Destructive tests for IEC 60127-2 and IEC 60127-3 4.3.2 Destructive tests for IEC 60127-4 4.3.3 Destructive tests for IEC 60127-7 4.4 Acceptance criteria Periodic inspection 5.1 Reduced type tests for IEC 60127-2 or IEC 60127-3 5.2 Reduced type tests for IEC 60127-4 10 5.3 Reduced type tests for IEC 60127-7 10 Bibliography 12 Table – Primary characteristics (inspection level II) (Samples may be returned to the lot after inspection) Table (for IEC 60127-2 and IEC 60127-3) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) (Inspection level S4, destructive test) Table (for IEC 60127-4) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) (Inspection level S4, destructive test) Table (for IEC 60127-7) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) – (Inspection level S4, destructive test) Table – Reduced type tests for IEC 60127-2 or IEC 60127-3 Table – Reduced type tests for IEC 60127-4 10 Table – Reduced type tests for IEC 60127-7 11 BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 –3– INTERNATIONAL ELECTROTECHNICAL COMMISSION MINIATURE FUSES – Part 5: Guidelines for quality assessment of miniature fuse-links FOREWORD 1) The International Electrotechnical Commission (IEC) is a worldwide organization for standardization comprising all national electrotechnical committees (IEC National Committees) The object of IEC is to promote international co-operation on all questions concerning standardization in the electrical and electronic fields To this end and in addition to other activities, IEC publishes International Standards, Technical Specifications, Technical Reports, Publicly Available Specifications (PAS) and Guides (hereafter referred to as “IEC Publication(s)”) Their preparation is entrusted to technical committees; any IEC National Committee interested in the subject dealt with may participate in this preparatory work International, governmental and non-governmental organizations liaising with the IEC also participate in this preparation IEC collaborates closely with the International Organization for Standardization (ISO) in accordance with conditions determined by agreement between the two organizations 2) The formal decisions or agreements of IEC on technical matters express, as nearly as possible, an international consensus of opinion on the relevant subjects since each technical committee has representation from all interested IEC National Committees 3) IEC Publications have the form of recommendations for international use and are accepted by IEC National Committees in that sense While all reasonable efforts are made to ensure that the technical content of IEC Publications is accurate, IEC cannot be held responsible for the way in which they are used or for any misinterpretation by any end user 4) In order to promote international uniformity, IEC National Committees undertake to apply IEC Publications transparently to the maximum extent possible in their national and regional publications Any divergence between any IEC Publication and the corresponding national or regional publication shall be clearly indicated in the latter 5) IEC itself does not provide any attestation of conformity Independent certification bodies provide conformity assessment services and, in some areas, access to IEC marks of conformity IEC is not responsible for any services carried out by independent certification bodies 6) All users should ensure that they have the latest edition of this publication 7) No liability shall attach to IEC or its directors, employees, servants or agents including individual experts and members of its technical committees and IEC National Committees for any personal injury, property damage or other damage of any nature whatsoever, whether direct or indirect, or for costs (including legal fees) and expenses arising out of the publication, use of, or reliance upon, this IEC Publication or any other IEC Publications 8) Attention is drawn to the Normative references cited in this publication Use of the referenced publications is indispensable for the correct application of this publication 9) Attention is drawn to the possibility that some of the elements of this IEC Publication may be the subject of patent rights IEC shall not be held responsible for identifying any or all such patent rights International Standard IEC 60127-5 has been prepared by subcommittee 32C: Miniature fuses, of IEC technical committee 32: Fuses This second edition cancels and replaces the first edition published in 1988 This edition constitutes a technical revision This edition includes the following significant technical changes with respect to the previous edition: a) addition of new tables in 4.3; b) addition of new tables in Clause The text of this standard is based on the following documents: FDIS Report on voting 32C/526/FDIS 32C/530/RVD –4– BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 Full information on the voting for the approval of this standard can be found in the report on voting indicated in the above table This publication has been drafted in accordance with the ISO/IEC Directives, Part A list of all parts in the IEC 60127 series, published under the general title Miniature fuses, can be found on the IEC website The committee has decided that the contents of this publication will remain unchanged until the stability date indicated on the IEC website under "http://webstore.iec.ch" in the data related to the specific publication At this date, the publication will be • reconfirmed, • withdrawn, • replaced by a revised edition, or • amended BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 –5– INTRODUCTION According to the wish expressed by the users of miniature fuses, all standards, recommendations and other documents relating to miniature fuses should have the same publication number in order to facilitate reference to fuses in other specifications, for example, equipment specifications Furthermore, a single publication number and subdivision into parts would facilitate the establishment of new standards, because clauses containing general requirements need not be repeated The IEC 60127 series, under the general heading Miniature fuses, is thus subdivided as follows: IEC 60127-1, Miniature fuses – Part 1: Definitions for miniature fuses and general requirements for miniature fuse-links IEC 60127-2, Miniature fuses – Part 2: Cartridge fuse-links IEC 60127-3, Miniature fuses – Part 3: Sub-miniature fuse-links IEC 60127-4, Miniature fuses – Part 4: Universal modular fuse-links (UMF) – Through-hole and surface mount types IEC 60127-5, Miniature fuses – Part 5: Guidelines for quality assessment of miniature fuse-links IEC 60127-6, Miniature fuses – Part 6: Fuse-holders for miniature fuse-links IEC 60127-7, Miniature fuses – Part 7: Miniature fuse-links for special applications IEC PAS 60127-8, Miniature fuses – Part 8: Fuse resistors with particular overcurrent protection IEC 60127-9, (Free for further documents) IEC 60127-10, Miniature fuses – Part 10: User guide for miniature fuses –6– BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 MINIATURE FUSES – Part 5: Guidelines for quality assessment of miniature fuse-links Scope This part of IEC 60127 gives a guide for tests for assessing the quality of miniature fuse-links other than type tests, for the case where there is no complete agreement between the user and the manufacturer on what such tests apply This document provides guidelines and limits generally acceptable for quality control purposes by large scale users and manufacturers of miniature fuse-links This document has validity for large scale series with lot sizes of 10 000 and more It is also applicable for smaller lot sizes, if necessary Periodic inspections by reduced type tests (Clause 5) are intended to be carried out periodically in order to ensure that the level of technical performance previously verified by complete type tests as given in subsequent parts of the IEC 60127 series is maintained The frequency of periodic in relation to lot-by-lot inspections is not established in this document Normative references The following documents are referred to in the text in such a way that some or all of their content constitutes requirements of this document For dated references, only the edition cited applies For undated references, the latest edition of the referenced document (including any amendments) applies IEC 60127-1:2006, Miniature fuses – Part 1: Definitions for miniature fuses and general requirements for miniature fuse-links IEC 60127-1:2006/AMD1:2011 IEC 60127-1:2006/AMD2:2015 IEC 60127-2:2014, Miniature fuses – Part 2: Cartridge fuse-links IEC 60127-3:2015, Miniature fuses – Part 3: Sub-miniature fuse-links IEC and IEC IEC 60127-4:2005, Miniature fuses – Part 4: Universal modular fuse-links (UMF) – Through-hole surface mount types 60127-4:2005/AMD1:2008 60127-4:2005/AMD2:2012 IEC 60127-7:2015, Miniature fuses – Part 7: Miniature fuse-links for special applications Terms and definitions For the purposes of this document, the terms and definitions given in IEC 60127-1:2006, IEC 60127-4:2005 and IEC 60127-7:2015 apply ISO and IEC maintain terminological databases for use in standardization at the following addresses: BS EN 60127-5:2017 IEC 60127-5:2016 â IEC 2016 ã IEC Electropedia: available at http://www.electropedia.org/ • ISO Online browsing platform: available at http://www.iso.org/obp Lot-by-lot inspection 4.1 Test conditions The sample appropriate to the acceptable quality level (AQL) and the inspection level should be as designated in IEC 60410 4.2 Non-destructive tests Table shows primary characteristics of samples Table – Primary characteristics (inspection level II) (Samples may be returned to the lot after inspection) Category Marking Test Sub-clause according to IEC 60127-1:2006 Minor defect Each defect Total/ category x – 0,25 – 8.3 x – 0,25 0,65 Alignment 8.4 x – Dimensions 8.1 x – – x – x – 0,25 0,65 6.1 Colour codes Terminations 6.4 a cracked insulation (visible) Electrical continuity AQL Major defect Fuse-links Mechanical Classification of defects Cold resistance b a Without being immersed in water b Limiting values given by the manufacturer and based upon voltage drop measured in accordance with 9.1, IEC 60127-1:2006 but with a current not greater than 10% of rated current of the fuse If there are faults in one category that lead to faults in another category, these samples are replaced by new ones This replacement should only be made if the AQL value in this fault category is not exceeded 4.3 4.3.1 Destructive tests Destructive tests for IEC 60127-2 and IEC 60127-3 4.3.1.1 Any failed fuses found in testing to Table should be replaced by good samples, before continuing with sampling and testing to Table BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 –8– Table (for IEC 60127-2 and IEC 60127-3) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) (Inspection level S4, destructive test) Fraction in percentage of z, at multiple of I N 1,0 I N 2,0 I N or 1,5 I N or a AQL 2,75 I N IN 10 I N 30 10 10 2,1 I N 10 40 z = sample sizes according to sampling plan a Modified endurance test according to 9.4 b) and c) of IEC 60127-1:2006/AMD1:2011/AMD2:2015 0,65 4.3.1.2 When an acceptance number other than zero is indicated in the sampling plan, and any fuse-links fail to operate at 2,0 I N or 2,1 I N within the maximum time indicated on the relevant Standard sheet, the test current should be increased without interruption to 2,2 I N as follows: For fuse-links having a melting time of 30 maximum at 2,1 I N for an additional 10 For fuse-links having a melting time of maximum at 2,1 I N for an additional For fuse-links having a melting time of sec maximum at 2,0 I N for an additional s If any fuse-link fails to operate within this additional time, the lot should be deemed to be unacceptable, regardless of acceptance number indicated in the sampling scheme 4.3.2 Destructive tests for IEC 60127-4 4.3.2.1 Any failed fuses found in testing to Table should be replaced by good samples, before continuing with sampling and testing to Table Table (for IEC 60127-4) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) (Inspection level S4, destructive test) Percentage of z, multiple rate of I N z AQL 1,25 I N IN 10 I N 20 60 20 0,65 = Number of samples according to sampling scheme 4.3.2.2 When an acceptance number other than zero is indicated in the sampling plan, and any fuse-links fail to operate at 2,0 I N within the maximum time indicated on the relevant Standard sheet, the test current should be increased without interruption to 2,1 I N as follows: For fuse-links having a melting time of maximum at 2,0 I N for an additional If any fuse-link fails to operate within this additional time, the lot should be deemed to be unacceptable, regardless of acceptance number indicated in the sampling scheme 4.3.3 Destructive tests for IEC 60127-7 4.3.3.1 Any failed fuses found in testing to Table should be replaced by good samples, before continuing with sampling and testing to Table BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 –9– Table (for IEC 60127-7) – Time/current characteristic (IEC 60127-1:2006, 9.2.1) – (Inspection level S4, destructive test) AQL Fraction in percentage of z, at multiple of I N 2,0 I N I OVL or 2,75 I N IN 10 I N 2,1 I N t 2max ≤ h 10 z t 8max ≤ s If specified If specified If specified If specified t 1min t 3min t 5min t 7min t 4max t 6max 10 10 40 30 0,65 = sample sizes according to sampling plan 4.4 Acceptance criteria A batch of miniature fuse-links made in accordance with IEC 60127 (all parts) will be considered as having an acceptable quality level, if the tests specified in Table and one of Table or Table or Table are performed in the order indicated and the number of defects found does not exceed the acceptance number given in the relevant sampling plan Acceptance tests requiring lower AQL limits than are given above should be subject to special agreement between the user and the manufacturer Periodic inspection 5.1 Reduced type tests for IEC 60127-2 or IEC 60127-3 Table shows reduced type tests for IEC 60127-2 or IEC 60127-3 Table – Reduced type tests for IEC 60127-2 or IEC 60127-3 Description of tests Subclause according to IEC 60127-1:2006/ AMD1:2011/ AMD2:2015 Sample numbers in decreasing values of voltage drop 10 13 16 19 22 25 to to 11 14 17 20 23 30 12 15 18 21 24 6.1 Marking x x x x x x x 8.1 Dimensions x x x x x x x 8.4 Alignment x x x x x x x 9.1 Voltage drop x x x x x x x 9.2.1 Time/current characteristic 2,0 I N or 2,1 I N 4,0 I N 9.4, items b) and c) Endurance test and maximum sustained dissipation 9.3 Breaking capacity 10 I N or 50 I N (see Note) NOTE Ratings 32 mA to 125 mA to be tested at 50 I N Ratings 160 mA to 10 A to be tested at 10 I N x x x x x BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 – 10 – Where failures occur, test results IEC 60127-1:2006/AMD2:2015 5.2 should be evaluated as specified in 7.2.3 of Reduced type tests for IEC 60127-4 Table shows reduced type tests for IEC 60127-4 Table – Reduced type tests for IEC 60127-4 Subclause according to IEC 60127-1:2006/ AMD1:2011/ AMD2:2015 Description of tests Sample numbers in decreasing values of voltage drop to 10 13 16 19 22 11 14 17 20 23 12 15 18 21 24 6.1 Marking x x x x x x x 8.1 Dimensions x x x x x x x 8.4 Alignment x x x x x x x 9.1 Voltage drop x x x x x x x 2,0 I N Time/current characteristic 9.2.1 x 10,0 I N 9.4, items b) and c) Endurance test and maximum sustained dissipation 9.3 Breaking capacity 10 I N or 50 I N 25 to 30 x x x x (see Note) NOTE Ratings 32 mA to 125 mA to be tested at 50 I N Ratings 160 mA to 10 A to be tested at 10 I N Where failures occur, test results IEC 60127-1:2006:AMD2:2015 5.3 should be Reduced type tests for IEC 60127-7 Table shows reduced type tests for IEC 60127-7 evaluated as specified in 7.2.3 of BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 – 11 – Table – Reduced type tests for IEC 60127-7 Subclause according to IEC 60127-1:2006/ AMD1:2011/ AMD2:2015 Description of tests Sample numbers in decreasing values of voltage drop to 10 13 16 19 22 11 14 17 20 23 12 15 18 21 24 6.1 Marking x x x x x x x 8.1 Dimensions x x x x x x x 8.4 Alignment x x x x x x x 9.1 Voltage drop x x x x x x x 9.2.1 Time/current characteristic x 2,0 I N (t 2max ) 10,0 I N (t 8max ) 9.4, items b) and c) Endurance test and maximum sustained dissipation 9.3 Breaking capacity 25 to 30 x x I N or 10 I N or 50 I N x x (see Note) NOTE Ratings 32 mA to 125 mA to be tested at 50 I N Ratings 160 mA to 10 A to be tested at 10 I N Ratings > 10 A to be tested at I N Where failures occur, test results IEC 60127-1:2006/AMD2:2015 should be evaluated as specified in 7.2.3 of – 12 – BS EN 60127-5:2017 IEC 60127-5:2016 © IEC 2016 Bibliography IEC 60410:1973,Sampling plans and procedures for inspection by attributes IEC Guide 102:1996, Electronic components – Specification structures for quality assessment (Qualification approval and capability approval) ISO 3:1973, Preferred numbers – Series of preferred numbers _ This document has been withdrawn, but for the purposes of this standard it is given as a reference This page deliberately left blank NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW British Standards Institution (BSI) BSI is the national body responsible for preparing British Standards and other standards-related publications, information and services BSI is incorporated by Royal Charter British Standards and other standardization products are published by BSI Standards Limited About us Reproducing extracts We bring together business, industry, government, consumers, innovators and others to shape their combined experience and expertise into standards -based solutions For permission to reproduce content from BSI publications contact the BSI Copyright & Licensing team The knowledge embodied in our standards has been carefully assembled in a dependable format and refined through our open consultation process Organizations of all sizes and across all sectors choose standards to help them achieve their goals Information on standards We can provide you with the knowledge that your organization needs to succeed Find out more about British Standards by visiting our website at bsigroup.com/standards or contacting our Customer Services team or Knowledge Centre Buying standards You can buy and download PDF versions of BSI publications, including British and adopted European and international standards, through our website at bsigroup.com/shop, where hard copies can also be purchased If you need international and foreign standards from other Standards Development Organizations, hard copies can be ordered from our Customer Services team Copyright in BSI publications All the content in BSI publications, including British Standards, is the property of and copyrighted by BSI or some person or entity that owns copyright in the information used (such as the international standardization bodies) and has formally licensed such information to BSI for commercial publication and use Save for the provisions below, you may not transfer, share or disseminate any portion of the standard to any other person You may not adapt, distribute, commercially exploit, or publicly display the standard or any portion thereof in any manner whatsoever without BSI’s prior written consent Storing and using standards Standards purchased in soft copy format: • A British Standard purchased in soft copy format is licensed to a sole named user for personal or internal company use only • The standard may be stored on more than device provided that it is accessible by the sole named user only and that only copy is accessed at any one time • A single paper copy may be printed for personal or internal company use only Standards purchased in hard copy format: • A British Standard purchased in hard copy format is for personal or internal company use only • It may not be further reproduced – in any format – to create an additional copy This includes scanning of the document If you need more than copy of the document, or if you wish to share the document on an internal network, you can save money by choosing a subscription product (see ‘Subscriptions’) Subscriptions Our range of subscription services are designed to make using standards easier for you For further information on our subscription products go to bsigroup.com/subscriptions With British Standards Online (BSOL) you’ll have instant access to over 55,000 British and adopted European and international standards from your desktop It’s available 24/7 and is refreshed daily so you’ll always be up to date You can keep in touch with standards developments and receive substantial discounts on the purchase price of standards, both in single copy and subscription format, by becoming a BSI Subscribing Member PLUS is an updating service exclusive to BSI Subscribing Members You will automatically receive the latest hard copy of your standards when they’re revised or replaced To find out more about becoming a BSI Subscribing Member and the benefits of membership, please visit bsigroup.com/shop With a Multi-User Network Licence (MUNL) you are able to host standards publications on your intranet Licences can cover as few or as many users as you wish With updates supplied as soon as they’re available, you can be sure your documentation is current For further information, email subscriptions@bsigroup.com Revisions Our British Standards and other publications are updated by amendment or revision We continually improve the quality of our products and services to benefit your business If you find an inaccuracy or ambiguity within a British Standard or other BSI publication please inform the Knowledge Centre Useful Contacts Customer Services Tel: +44 345 086 9001 Email (orders): orders@bsigroup.com Email (enquiries): cservices@bsigroup.com Subscriptions Tel: +44 345 086 9001 Email: subscriptions@bsigroup.com Knowledge Centre Tel: +44 20 8996 7004 Email: knowledgecentre@bsigroup.com Copyright & Licensing Tel: +44 20 8996 7070 Email: copyright@bsigroup.com BSI Group Headquarters 389 Chiswick High Road London W4 4AL UK