Application of technology to management and operation of logistics activities of smartlog supply chain solutions corporation

FOREIGN TRADE UNIVERSITY HO CHI MINH CITY CAMPUS -*** MID-COURSE INTERSHIP REPORT Major: International Business Economics APPLICATION OF TECHNOLOGY TO MANAGEMENT AND OPERATION OF LOGISTICS ACTIVITIES OF SMARTLOG SUPPLY CHAIN SOLUTIONS CORPORATION Student: Nguyễn Thị Minh Hà Student ID: 1911155026 Class: K58CLC4 Intake: 58 Supervisor: PhD Lê Giang Nam Ho Chi Minh City, August 2022 SUPERVISOR ‘S COMMENTS Ho Chi Minh City, August 2022 STATEMENT OF AUTHORSHIP I hereby declare that this is my own research work The data and results stated in this midterm internship report are honest and have never been published in any other authors’ research work Ho Chi Minh City, August 2022 Nguyễn Thị Minh Hà ACKNOWLEDGEMENT During the internship period at the Solution and Implementation Department of Smartlog Supply Chain Solutions Corporation, the author has received the enthusiastic support and guidance of the employees in the company That helps the author to understand more about the logistics industry in particular and the supply chain in general, as well as the practical experience in the young and dynamic start-up company environment, and accumulate many valuable lessons related to future work In order to complete this topic, first of all, the author would like to thank the Board of Directors and the Solution and Implementation Department of Smartlog Supply Chain Solutions Corporation for creating favorable conditions for the author to intern at the company In particular, the author would like to thank Pham Gia Dat, Nguyen Thi Hoang Anh and Vo Tan Phat for devotedly guiding and sharing valuable opinions as well as experience during the author's internship at the company The author would also like to express deep gratitude to the supervisors at Foreign Trade University, Ho Chi Minh City campus, especially PhD Lê Giang Nam for enthusiastically guiding the author from choosing the topic, developing the outline to solving difficulties and problems during the internship for the author to successfully complete this internship report Ho Chi Minh City, August 2022 Nguyễn Thị Minh Hà TABLE OF CONTENTS PREFACE CHAPTER 1: INTRODUCTION ABOUT SMARTLOG SUPPLY CHAIN SOLUTIONS CORPORATION General information about Smartlog Supply Chain Solutions Corporation 1.1 Formation and development process 1.2 Field of activities 1.2.1 Warehouse management 1.2.2 Transportation management 1.2.3 Transportation Exchange System 1.2.4 Container Optimization 1.2.5 Consultation on transportation and warehouse management for businesses 1.3 Organization structure 1.3.1 Human resources management 1.3.2 Duties and functions of departments 1.3.3 Business performance during the period of years from 2020 to 2021 Summary of the internship 10 2.1 Introduction of intern department structure 10 2.2 Intern position and duties 10 Sub-conclusion 11 CHAPTER 2: THE PROCESS OF APPLYING TMS AND WMS SOFTWARE TO MANAGE AND OPERATE LOGISTICS ACTIVITIES FOR CUSTOMERS 12 Transportation Management System (TMS) 1.1 12 Order management 13 1.2 Coordination operation 14 1.3 Monitor operation 15 1.4 Billing management 16 1.5 Reports 17 Warehouse Management System (WMS) 18 2.1 Inbound process 19 2.1.1 Create PO/ ASN 19 2.1.2 Putaway process 20 2.1.3 Printing Pallet label 21 2.2 Outbound process 22 2.2.1 Create Shipment Order (SO) 22 2.2.2 Picking process 22 2.2.3 Shipping 23 2.3 Inventory management 23 CHAPTER 3: COMMENTS ON THE INTERNSHIP PERIOD AT SMARTLOG SUPPLY CHAIN SOLUTIONS CORPORATION 24 3.1 Profession expertise 24 3.2 Soft-skills 24 3.3 Suggestions for internship company 24 CONCLUSION 25 LIST OF ABBREVIATIONS LIST OF FIGURES PREFACE The globalization of the economy, and the promotion of trade between countries and regions worldwide, is the unavoidable trend of the times In that context, the foreign trade sector in general and the import-export sector in particular have reinforced and reaffirmed their roles as the drivers that accelerate the economy's growth in a positive direction In order to meet these needs, the logistics sector must continually innovate and develop to fulfil the management of transportation, warehouse operations, and ancillary services In response to attempts to increase the logistics sector's level of competitiveness and the rapid development of electronic logistics, or the use of digitalization in logistics management and operation to minimize paper and document cost as much as possible, companies should concentrate on enhancing the logistics infrastructure associated with digital technology, merging logistics and e-commerce in accordance with the current development trend in the world, and implementing digital supply chain management models in the business and production processes in order to reduce costs related to both the flow of goods and the use of human resources The first step that each organization should take to adapt is the implementation of logistics activities based on information technology Realizing this, the author applied for an internship at Smartlog Supply Chain Solutions Corporation following a period of studying professional courses and at the university's request for the mid-term internship The author would like to choose the topic "Application of technology to management and operation of logistics activities of Smartlog Supply Chain Solutions Corporation" using the knowledge gained in class and valuable information gathered during the internship, to learn more about and put into practice how the management and operation of logistics activities based on digital technology occured in one of the top consulting firms in Vietnam offering information technology-based logistics solutions ... INTRODUCTION ABOUT SMARTLOG SUPPLY CHAIN SOLUTIONS CORPORATION General information about Smartlog Supply Chain Solutions Corporation - Company name: Smartlog Supply Chain Solutions Corporation - Founded... related to future work In order to complete this topic, first of all, the author would like to thank the Board of Directors and the Solution and Implementation Department of Smartlog Supply Chain Solutions. .. into practice how the management and operation of logistics activities based on digital technology occured in one of the top consulting firms in Vietnam offering information technology- based logistics