Topic building an information system for the joint stock company logifarm

lOMoARcPSD|12114775 VIETNAM GENERAL CONFEDERATION OF LABOUR TON DUC THANG UNIVERSITY FACULTY OF BUSINESS ADMINISTRATION FINAL REPORT INFORMATION SYSTEMS FOR BUSINESS TOPIC: Building An Information System For The Joint Stock Company Logifarm Lecturer: Pham Thai Ky Trung Group: 701 – Shift: 3, Tuesday – Class: 19DF0701 – Team: Ho Chi Minh City, 26th May 2022 lOMoARcPSD|12114775 LIST OF GROUP MEMBERS GROUP Full name Nguyen Thi Hong Ngoc Student ID 719D0105 Duty Evaluation Part 1, chapter (3.2) Part (Step 2, step 7) Part (3.1 – 3.4) Synthesis report Content creator for Odoo Demo Video 100% Huynh Muoi Luy 719D0082 Introduction Part 1, chapter (1.2) Part (Step 8) Part (3.5) Editor for Odoo Demo Video 100% Huynh Thi Thanh Hoai 719D0052 Part 1, chapter (2.2) Part (Step 1) Part 1, chapter (3.1) Part 100% Nguyen Mai Linh 719D0077 Part 1, chapter (1.2) Part (Step 3) Part (3.2) Conclusion 100% Hinh Van Ty 719D0221 Part 1, chapter (1.1.2, 1.1.3) 100% Signature lOMoARcPSD|12114775 Tran Kha Nhi Le Duong Thi Thanh Thanh 719D0124 719D0155 Part (Step 6) Part (3.2) Part 1, chapter (1.1.1) Part (Step 4) Part (3.3) Part 1, chapter (2.1) Part (Step 5) Part (3.6) 100% 100% lOMoARcPSD|12114775 TABLE OF FIGURES Figure The development trends of the e-commerce industry in 2019 Figure The development trends of the e-commerce industry in 2020-2021 Figure The organization chart of Logifarm joint stock company 16 Figure The make-to-order process for Milk Rice & Granola 46 Figure The make-to-order process for Milk Rice & Granola (2) 47 Figure The make-to-order process for Milk Rice & Granola (3) 48 Figure The make-to-order process for Milk Rice & Granola (4) 48 Figure The make-to-stock process for Juice Fruit & Supplements 49 Figure The make-to-stock process for Juice Fruit & Supplements (2) 49 Figure 10 The make-to-stock process for Juice Fruit & Supplements (3) 50 Figure 11 The make-to-stock process for Juice Fruit & Supplements (4) 50 Figure 12 POS application 51 Figure 13 Website e-commerce Logifarm 55 Figure 14 Business management fuction on Odoo 58 Figure 15 Marketing management fuction on Odoo 59 Figure 16 Recruitment management fuction on Odoo 59 Figure 17 Invoice management fuction on Odoo 60 Picture Shopee Pay Picture Shopee Pay (App Version) Picture Shopee Food Picture Shopee Xpress Picture The bidding documents of Logifarm Company 26 Picture The bidding documents of Odoo ERP 27 Picture The result of purchasing raw materials from suppliers 37 Picture The result of the product quotation of LOGIFARM for customers 38 Picture Summary of quotation 38 Picture 10 BOM of Granola product 39 Picture 11 BOM of Juice fruit product 39 Picture 12 BOM of Milk rice product 40 Picture 13 BOM of Supplements product 41 Picture 14 Logifarm's rice milk process 42 Picture 15 Logifarm's Granola process 43 Picture 16 Logifarm's fruit juice process 44 Picture 17 Logifarm's vegetable supplement process 45 Table The comparison of Odoo and Open Bravo 21 Table The evaluation categories of Odoo, Open Bravo and SQL-Ledge 24 Table Three-year projections of revenue, expenses and profits 28 Table Gannt chart in the 1st quarter 32 Table Gannt chart in the 2nd quarter 33 Table Gannt chart in the 3rd quarter 34 lOMoARcPSD|12114775 TABLE OF CONTENTS INTRODUCTION PART 1: E-COMMERCE COMPANY IN VIETNAM: SUCCESS STORY OF SHOPEE CHAPTER 1: DESCRIBE THE COMPANY AND THEIR BUSINESS MODEL 1.1 INTRODUCTION ABOUT SHOPEE 1.1.1 The process of formation and development 1.1.2 Services 1.1.3 Headquarters and contact information in Vietnam 1.2 THE BUSINESS MODEL OF SHOPEE (CANVAS) CHAPTER 2: WHAT TYPE OF E-COMMERCE MODEL AND ITS REVENUE MODEL 2.1 E-COMMERCE MODEL (B2C & C2C) 2.2 REVENUE MODEL CHAPTER 3: ANALYSIS OF THE CASE STUDY 2 11 11 11 12 3.1 WHAT IS THE REASON FOR THE SUCCESS OF SHOPEE IN VIETNAM? ANALYZE AND ASSESS WHETHER IT IS SUCCESSFUL OR FAILS NOW? 12 3.2 CAN THE LOGIFARM PROJECT LEARN FROM SHOPEE? 12 PART 2: DEVELOP A PLAN OF INFORMATION 13 STEP 1: DEFINE OUTCOME 13 1.1 OVERVIEW OF THE IDEA, IDENTIFYING THE POTENTIAL AND CURRENT PROBLEMS OF LOGIFARM 13 1.2 PROPOSAL TO DEVELOP AN INFORMATION SYSTEM FOR THE LOGIFARM PROJECT: 14 STEP 2: FORM YOUR TEAM 16 STEP 3: DEFINE WHAT YOUR SYSTEM NEEDS TO DO 18 STEP 4: FIND THE RIGHT SOLUTION 20 STEP 5: SELECT THE RIGHT VENDOR 24 STEP 6: ESTIMATE IMPLEMENTATION AND OPERATING COST 28 STEP 7: CREATE AN IMPLEMENTATION PLAN 31 STEP 8: UNDERSTAND AND MANAGE PROJECT RISKS 35 PART 3: ENTERPRISE SYSTEMS 36 3.1 SCENARIOS 3.2 PRESENTATION OF THE BILL OF MATERIALS (BOM) USED TO PRODUCE THESE 04 PRODUCTS 3.2.1 Use Odoo to simulate clients ordering and purchasing products from vendors 3.2.2 Material list for the manufacture of four items 3.3 THE STAGES TO PRODUCE THESE FOUR PRODUCTS 3.4 PROCESS FLOWCHART AND ODOO DEMO 3.5 WEBSITE E-COMMERCE OF LOGIFARM 3.6 OTHER ODOO APPLICATION 36 36 37 39 42 46 55 58 CONCLUSION 61 APPENDIX 62 REFERENCES 65 lOMoARcPSD|12114775 FEEDBACK FROM LECTURER &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& lOMoARcPSD|12114775 ACKNOWLEDGEMENT First of all, we would like to express our deep gratitude to the lecturer of the Department of Information Systems in Business - Mr Pham Thai Ky Trung, who enthusiastically guided and imparted valuable knowledge to us during this time recent study During the time of attending the course, we have accumulated a lot of useful knowledge about IT applications in business as well as ERP software for business management, which will certainly be invaluable knowledge if only we could use it in our future careers However, due to limited knowledge and limited ability to absorb multi-dimensionally from theoretical and practical perspectives, the content of the essay can hardly avoid shortcomings and low accuracy We would love to receive your feedback and other suggestions to improve our group's essay We sincerely thank you! Research Team lOMoARcPSD|12114775 INTRODUCTION Information systems in business is a solution that teaches people about information management in businesses, including how to gather, process, store, and distribute data to other departments That will provide the ultimate outcomes for resolving the business's difficulties, allowing the company to run more efficiently and gain a competitive advantage Many organizations have used information systems in the workplace today, one of which is the field of e-commerce, which includes B2C, B2B, and C2C firms In terms of e-commerce, this is one of the industries that has had a significant impact on business growth in recent years The growth of this industry provides firms with several options to promote and expand their market As a result, businesses around the world, and in particular in Vietnam, are keen to promote the growth of e-commerce, particularly ecommerce applications for agricultural products imported into the country Vietnamese agricultural products are on the decline after being heavily impacted by COVID-19, so being able to use e-commerce for the agricultural product industry will help businesses communicate and sell products professionally, quickly, and at a reasonable cost, allowing them to quickly recover their capital Inspired by that concept, in the scope of this research paper, we will apply what we have learned in both "Business Information Systems" and "E-commerce" to analyze the case of a hypothetical company called LOGIFARM and how they plan to solve the project's problem, as well as simulate business processes and management using Odoo ERP software The content of the study will be divided into the following sections: • PART 1: E-COMMERCE COMPANY IN VIETNAM: SUCCESS STORY OF SHOPEE • PART 2: DEVELOP A PLAN OF INFORMATION • PART 3: ENTERPRISE SYSTEMS lOMoARcPSD|12114775 PART 1: E-COMMERCE COMPANY IN VIETNAM: SUCCESS STORY OF SHOPEE Shopee is a multi-field e-commerce platform that is currently one of the most popular enterprises in Vietnam In this section, we'll learn about this company's formation and development, as well as its business plan and revenue model Then we look at why Shopee was able to dominate the Vietnamese market and draw lessons from it that the Logifarm project can use to their own endeavor CHAPTER 1: DESCRIBE THE COMPANY AND THEIR BUSINESS MODEL 1.1 Introduction about Shopee 1.1.1 The process of formation and development Shopee is currently the most popular e-commerce platform in Southeast Asia and Taiwan, it was established in 2015 in Singapore with the largest shareholder being a Chinese company (Tencent) and is managed by a conglomerate SEA team Shopee is known as a commerce channel that allows users to have an easy, safe and fast online shopping experience Previously, they operated under the Marketplace (C2C – Customer to Customer) model, but now the company has expanded to B2C (Business to Customer) similar to Lazada and Tiki to help businesses more access to consumers Up to now, this business has been present in more than countries in Asia such as Singapore, Malaysia, Thailand, Taiwan, Indonesia, Philippines and Vietnam 1.1.2 Services Firstly, Shopee Pay is a mobile e-wallet application that meets all payment needs of users quickly, anytime, anywhere with high information security, users can purchase a lot of discount codes on this app to pay at stores that have gateways associated with the app, which will help them get a certain discount Besides, Shopee Pay is also associated with more than 20 banks such as Vietcomback, VIB, TPBank, etc to help customers conveniently choose the appropriate bank lOMoARcPSD|12114775 Picture Shopee Pay Picture Shopee Pay (App Version) Next is Shopee Food, which is one of the most popular food delivery apps in Vietnam With ShopeeFood, customers can freely order food on many platforms such as the ShopeeFood website, ShopeeFood section of the Shopee app lOMoARcPSD|12114775 At the main point of sale, enter the quantity and item of the product that the customer wants to buy Next, check the customer information, customer's important notes, the quantity of the product, and click on each product item to check again the financials (taxes, costs, margins profit), inventory (quantity), price After completing the confirmation step, we will click pay to go to the next step 52 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 53 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 54 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 3.5 Website e-commerce of Logifarm Figure 13 Website e-commerce Logifarm We have the following version of the Website on the Wix platform: LINK WEB: https://logifarmsite.wixsite.com/logifarm 55 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 In a modern design, we chose a green tone as the main hue The product categories are prominently presented on the LOGIFARM website's homepage, allowing users to quickly find the product they require The products will be accompanied with actual photographs on the product page, allowing consumers to readily identify the items they are seeking for and offering a high reference for hot-selling items or new arrivals In addition, the price is displayed directly beneath the product name, and customers can select the price in the filter 56 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 On the product description page, customers may see their order details and total payment We provide extensive pricing information, releases including release dates, release notes outlining the price list's range, and each product will provide unique information on the internet However, as previously stated, this website is also one of the company's challenges, so we have two options that employ a third connection service called Zapier or force it to be withdrawn entirely and replaced with a new one on the Odoo ERP management system Different, independent, and separate systems are frequently used for marketing, inventory management, and financial data Hence, to connect the Wix and Odoo demos, the team used a third-party tool called Zapier to connect the Wix and Odoo websites Zapier is an intermediary application that allows connecting separate platforms through each platform's API Businesses can save time and money by using Zapier to automate the creation of a new e-commerce website, as well as the expense of purchasing additional Odoo applications, while still being able to synchronize customers and historical data 57 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 However, if the Zapier setup fails, LOGIFARM will likely remove the Wix website entirely and build a new one directly in the Odoo software, which will help to integrate all business activities such as marketing, finance, human resources, sales, recruitment, and so on on a single platform; this is a bright spot that only ERP can provide 3.6 Other Odoo Application After implementing Odoo for content management and control in areas such as human resources, marketing strategy, and supply management, Logifarm discovered that setting up and running a project faced numerous challenges in the early stages However, the Odoo system has helped LOGIFARM save a significant amount of time for the entire company; all jobs are completed quickly and accurately, and employees from all departments can capture data at the same time Furthermore, the difficulties of appraising individuals can be readily managed LOGIFARM has now achieved certain successes thanks to Odoo, including the ability to control effective and ineffective advertising strategies, respond quickly, receive jobs that are properly assessed, and ensure that 100 percent of supply products meet food safety and hygiene standards, all of which contribute to the process of positioning our brand in the hearts of customers Figure 14 Business management fuction on Odoo 58 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 Figure 15 Marketing management fuction on Odoo Figure 16 Recruitment management fuction on Odoo 59 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 Figure 17 Invoice management fuction on Odoo LOGIFARM will undoubtedly consider using Odoo's resources for human resource management, invoice extraction, and product and inventory management, and will continue to so The company can use Odoo to add products, post images, and develop and manage the e-commerce website's inventory Furthermore, Odoo assists businesses in automatically optimizing and resizing product photos; firms can add items individually or bulk import all products from an Excel, eBay, Magento, or Amazon CSV file 60 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 CONCLUSION We have gained a great deal of knowledge and experience through the IS course The first is an examination of how Shopee operates on the e-commerce platform The team discovered that, as part of its business strategy, this e-commerce platform prioritizes research and development in order to improve the quality of its products By maximizing the application of technology to buying, Shopee draws a huge number of sellers and consumers They've always been at the forefront of growing the platform's integrated digital ecosystem to allow more users, businesses, and consumer communities to profit from e-commerce Next, with the strong development of e-commerce in the 4.0 era, taking advantage of online business is becoming increasingly important, so the company LOGIFARM (the hypothetical company proposed by the group) is following suit by developing an ecommerce business model for agricultural products in order to contribute to the improvement of this industry following the COVID-19 pandemic while also maximizing business activities However, working in this industry is not easy, since there are numerous dangers in terms of production and management, sales, and marketing, to name a few As a result, LOGIFARM focuses on the use of ODOO business management software in order to boost company processes more flexibly.The Odoo software, in particular, includes a number of applications that may be readily integrated and adapted into your eCommerce site It will streamline business processes by providing LOGIFARM with a variety of applications to manage sales, customers, warehouse management, accounting, human resource management, and purchasing, among other things, in order to achieve high efficiency in business activities while increasing market competitiveness Our team discovered ODOO to be a valuable solution for businesses while utilizing it in the LOGIFARM trading platform since it provides a variety of support options for businesses in all business disciplines at reasonable pricing, is easy to use, and adaptable to automate the management process In summary, my team believes that the LOGIFARM project has great practicality and potential for future development based on the application of ERP software and expertise from relevant areas 61 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 APPENDIX Link video Odoo Demo (by group 2): https://youtu.be/EiEQcPzko68 62 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 63 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 64 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 REFERENCES Az-zahra, H M., Fauzi, N., & Kharisma, A P (2019, September) Evaluating Emarketplace mobile application based on people at the center of mobile application development (PACMAD) usability model In 2019 International Conference on Sustainable Information Engineering and Technology (SIET) (pp 72-77) IEEE Ganesh, A., Shanil, K N., Sunitha, C., & Midhundas, A M (2016, February) Openerp/odoo-an open source concept to erp solution In 2016 IEEE 6th International Conference on Advanced Computing (IACC) (pp 112-116) IEEE Iordache, A M M., Mihalcescu, C O., & Sion, B (2021) Using a software as a service program in sales-marketing: a case study on Odoo In MATEC Web of Conferences (Vol 342) EDP Sciences Style-Republik.com | Thời Trang, sáng tạo kinh doanh 2022 Shopee công bố doanh thu quý đạt 1,2 tỷ USD - Style-Republik.com | Thời Trang, sáng tạo kinh doanh [online] Available at: [Accessed 31 May 2022] Terminanto, A., Hidayat, R., & Hidayanto, A N (2017, December) Implementation of enterprise resource planning using Odoo module sales and CRM Case study: PT Ecosains Hayati In IOP Conference Series: Materials Science and Engineering (Vol 277, No 1, p 012034) IOP Publishing Sản xu¿t đà lưu kho (Make To Stock - MTS) gì? Ví dụ thực tißn https://vietnambiz.vn/san-xuat-de-luu-kho-make-to-stock-mts-la-gi-vi-du-thuc-tien20191210164216407.htm Sản xu¿t theo đơn đặt hàng (Make to Order - MTO) gì? Hạn ch¿ sản xu¿t theo đơn đặt hàng https://vietnambiz.vn/san-xuat-theo-don-dat-hang-make-to-order-mto-la-gi-han-che-cuasan-xuat-theo-don-dat-hang-20191210155043743.htm Moss, G (2015) Working with Odoo Packt Publishing Ltd How Does Shopee Make Money? The Shopee Business Model In A Nutshell https://fourweekmba.com/shopee-business-model/ Tại Shopee thống lĩnh thị trường thương mại đián tử Viát Nam? https://blog.onshop.asia/kinh-doanh-online/tai-sao-shopee-thong-linh-thi-truong-thuongmai-dien-tu-viet-nam/ 65 Downloaded by Vu Vu (quangchinhlas199@gmail.com) lOMoARcPSD|12114775 Thương mại đián tử Viát Nam tăng lÁn năm 2021 https://vnexpress.net/thuong-mai-dien-tu-viet-nam-tang-4-lan-trong-nam-20214418203.html Insights: The Shopee Business Model & Revenue Model | NEXEA https://www.nexea.co/insights-shopee-business-model-revenue/ SHOPEE https://www.academia.edu/42641771/SHOPEE Dân