Lecture operations management chapter 15 supply chain management

Supply Chain  Management McGraw­Hill/Irwin         Copyright © 2012 by The McGraw­Hill Companies, Inc. All rights reserved  You should be able to: Discuss the key issues of supply chain management (SCM) Name the recent trends in SCM Summarize the motivations and risks of outsourcing as a strategy State some of the complexities that are involved with global supply  chains List some of the strategic, tactical and operational responsibilities of  SCM Give examples of some advantages of e­business Explain the importance of supplier partnerships Discuss the issues involved in managing returns List the requirements of an effective supply chain 10 Name some of the challenges in creating an effective supply chain Student Slides 15-2 Supply Chain:  the sequence of organizations ­ their facilities, functions,  and activities ­ that are involved in producing and  delivering a product or service  Sometimes referred to as value chains Student Slides 15-3  The sequence of the supply chain begins with basic suppliers  and extends all the way to the final customer  Warehouses  Factories  Processing centers  Distribution centers  Retail outlets  Offices Student Slides 15-4  Supply chain functions and activities  Forecasting  Purchasing  Inventory management  Information management  Quality assurance  Scheduling  Production and delivery  Customer service Student Slides 15-5 Supply Chain Management (SCM)  The strategic coordination of business functions within a  business organization and throughout its supply chain for  the purpose of integrating supply and demand  management Student Slides 15-6  The goal of SCM is to match supply to demand as effectively  and efficiently as possible  Key issues:  Determining appropriate levels of outsourcing  Managing procurement  Managing suppliers  Managing customer relationships  Being able to quickly identify problems and respond to them  Managing risk Student Slides 15-7 ... Discuss the issues involved in managing returns List the requirements of an effective? ?supply? ?chain 10 Name some of the challenges in creating an effective? ?supply? ?chain Student Slides 15- 2 ? ?Supply? ?Chain:  the sequence of organizations ­ their facilities, functions, ... Slides 15- 5 ? ?Supply? ?Chain? ?Management? ?(SCM)  The strategic coordination of business functions within a  business organization and throughout its? ?supply? ?chain? ?for  the purpose of integrating? ?supply? ?and demand ...  Retail outlets  Offices Student Slides 15- 4  Supply? ?chain? ?functions and activities  Forecasting  Purchasing  Inventory? ?management  Information? ?management  Quality assurance  Scheduling