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Cover: Mid-Atlantic ADA Update 2016 23rd Annual ADA Update, Hilton Baltimore, September 13-15, 2015 The Mid-Atlantic ADA Center us a project of TransCen, Inc Inside Cover: TABLE OF CONTENTS Message from the Team General Information Keynote Speaker Order of Events CEU Information Session Description Event Sponsors 13 Be a Sponsor for Update 2017! 17 ADA Resource Networks 18 About the Mid-Atlantic ADA Center / Conference Team 19 Map of the Inner Harbor 20 Hotel Map 21 Hotel Map Back of Program Page 1: MESSAGE FROM THE TEAM WELCOME!! Thanks so much for joining us at our 23rd Annual Mid-Atlantic ADA Update! We are excited to be at a new location this year, the Inner Harbor in Baltimore If you are new to the conference, then we hope that your first experience with us is enriching and informative, and that you benefit from some of the most knowledgeable, experienced and respected presenters in the field If you have attended before, then welcome back – and be sure to connect with the many new faces here from around the U.S (last year we had attendees from as far away as the states of Washington and of Hawaii!) Now that we are past the 25th Anniversary celebration, we are left with the question: What’s next? Last year, we had the opportunity to acknowledge the successes, but what are the continued challenges? Where we still struggle in implementation of the ADA? We have come so far, yet there remains much yet to Our hope is that the valuable information and connections gained at this training will support you in these continued efforts Remember that even after the conference is over, the ADA Centers are available with staff able to answer additional questions and to provide information and resources Learn more about upcoming trainings and webinars at www.ADAinfo.org Be sure to ask about our Resource Networks (see pg 18) to learn more about how you can connect with other ADA professionals outside of our trainings Also, visit ADAhospitality.org to discover three new customer service resources: our Accessible Meetings and Conferences Guide; our film, At Your Service, which offers best practices, tips and recommendations to engage with customers with disabilities; and a Customer Service Quick Tip handout just for Front Line staff Enjoy the Update! Mid-Atlantic ADA Center: Marian, Karen, Barbara, Carleen, Claire, Hyun, Meghan, Nancy, Laura, Maynor, Ann Page 2: GENERAL INFORMATION CHECK IN AND HELP DESK There will be a staff member at the Registration Table in the Key South Foyer to assist you with your questions or concerns throughout the conference Registration will open at 8am on Wednesday, September 14 Early check-in will be available during the pre-session at 12pm on Wednesday, September 13 All ADA staff members will be wearing a red, white and blue ribbon on their name badge WIFI / INTERNET ACCESS WiFi is only available in the lobby Please see the reservation desk for the code CHANGING SESSIONS If you would like to attend a different session than the one you are registered for, you must speak with a staff member at the Registration Table first If space is available, we may be able to accommodate you, but cannot guarantee PLATED LUNCH ON SEPTEMBER 14 If you requested an alternate meal request, color cards are provided to you in your conference folder to notify servers of your meal choice Please put it on your place setting FRAGRANCE AND SMOKE FREE Please refrain from using heavily scented personal products during the conference The conference area is smoke-free SERVICE ANIMALS There are several relief areas surrounding the hotel building The main grassy area is located outside of Diamond Tavern, near Howard Street There are also areas across the street near the Marriott & Pickles/Slider Pubs CONFERENCE SURVEY Please be sure to complete your Conference Survey found in your folder upon the completion of the Update Your feedback is important to us and allows us to make improvements in future conferences SESSION HANDOUTS Copies of presentations and handouts will not be provided at the Update They can be accessed online at http://bit.ly/2bTw6rZ Page KEYNOTE SPEAKER CHRISTOPHER J KUCZYNSKI, J.D., LL.M Chris Kuczynski joined the U.S Equal Employment Opportunity Commission in February 1997 as Assistant Legal Counsel and Director of the ADA Policy Division (now the ADA/GINA Policy Division) Chris supervises the development of regulations, policy guidance, and technical assistance publications on Title I of the Americans with Disabilities Act (ADA) and title II of the Genetic Information Nondiscrimination Act (GINA), and regularly advises EEOC field and headquarters offices, including the offices of the Chair and Commissioners, on complex ADA and GINA issues He oversaw development of the final regulations implementing GINA (published in November 2010) and the ADA Amendments Act (published in March 2011), as well as a recently issued Notice of Proposed Rulemaking on the ADA and Employer Wellness Programs (April 20, 2015) Chris has worked on numerous EEO issues in addition to the ADA and GINA, including supervising the development of Enforcement Guidance on Pregnancy Discrimination and Related Issues (rev June 25, 2015), issues affecting the rights of LGBT persons in the workplace, and religious discrimination issues Chris has made hundreds of presentations on the ADA (and more recently on GINA) to diverse audiences, including human resources and EEO professionals, supervisors and managers in the public and private sectors, medical professionals, and plaintiff and defense counsel He has been interviewed on the ADA, GINA, and other EEO issues by numerous media outlets, including the New York Times, Wall Street Journal, USA Today, CBS News, MSNBC, and National Public Radio From January to October 2003, Chris was a Special Assistant to former EEOC Chair Cari Dominguez, and from October 2003 through April 2004, he was Associate Director of the White House Domestic Policy Council Chris was a trial attorney in the Disability Rights Section of the U.S Department of Justice from July 1993 until February 1997, and was a litigation associate for three years with a major Philadelphia law firm He has a B.A in English from Villanova University, where he was a member of Phi Beta Kappa and from which he received the School of Liberal Arts and Sciences 2007 Alumni Medallion, a J.D from Temple Law School, and an LL.M from Yale Law School Page ORDER OF EVENTS TUESDAY, SEPTEMBER 13 1:00–5:00 Pre-Conference Session: ADA Overview Key 7–8 Nancy Horton and Claire Stanley – Mid-Atlantic ADA Center 5:00–7:00 Meet and Greet Networking Reception Key South Foyer WEDNESDAY, SEPTEMBER 14 8:00–9:00 Registration and Networking Breakfast Key 5–8 9:00–9:15 Welcome Key 5–8 Meghan Jones – Mid-Atlantic ADA Center Marian Vessels, Director – Mid-Atlantic ADA Center 9:15–10:30 Federal Agency Panel Key 5–8 Moderated by Laura Owens, President – TransCen, Inc Panelists: — Joyce Walker-Jones – U.S Equal Employment Opportunity Commission — Regina Kline – U.S Department of Justice — Jim Pecht – U.S Access Board — Alana Kuhn – Federal Transit Administration, U.S Department of Transportation 10:30–10:45 Break 10:45–11:30 Federal Agency Panel (continued) Key 5–8 11:30–12:15 Lunch Key 5–8 Provided by the Mid-Atlantic ADA Center 12:15–12:45 Keynote Speaker Key 5–8 Chris Kuczynski, Assistant Legal Counsel – ADA/GINA Policy Division, U.S Equal Employment Opportunity Commission 12:45–1:30 Walk Around Dessert Served In Exhibit-Reception Area Key South Foyer 1:30–3:00 Breakout Session #1 See Page 3:00–3:15 Break 3:15–4:45 Breakout Session #2 See Page Page 5: ORDER OF EVENTS & CEU INFORMATION THURSDAY, SEPTEMBER 15 8:00–9:00 Networking Breakfast Key South Foyer 9:00–10:30 Breakout Session #3 See Page 10:30–10:45 Break 10:45–12:15 Breakout Session #4 See Page 10 12:15–1:30 Working Lunch See Page 11 1:30–3:00 Breakout Session #5 See Page 12 3:00 Adjourn CEU INFORMATION Continuing Education Credit Hours are available for all ADA Update sessions, including the pre-conference, from AIA, CRCC, HRCI, ACTCP, and SHRM You may also request a certificate of attendance You will find a gold CEU form in your conference folder to complete and either leave at the Conference Registration Desk, or return to the Mid-Atlantic ADA Center You must listen for the unique code announced by the moderator at the end of each session and write this on the gold CEU form provided to you to receive credit The codes are the names of celebrities from the Mid-Atlantic States Please return to the Mid-Atlantic ADA Center conference staff, fax to 301-251-3762 or scan and email to ADAtraining@transcen.org The deadline for submitting the completed form is September 30, 2016 If you have any questions, please contact the Mid-Atlantic ADA Center Page SESSION DESCRIPTION TUESDAY, SEPTEMBER 13 — 1:00–5:00 Pre-Conference Session: ADA Overview Key – Nancy Horton and Claire Stanley – Mid-Atlantic ADA Center This session is designed for those new to the Americans with Disabilities Act (ADA) or anyone needing a refresher The presentation will provide a basic outline of the three major sections of the ADA: Title I, the employment provisions of the ADA, Title II, the provisions covering state and local governments, and Title III, the provisions covering public accommodations and services operated by private entities The four-hour session will provide a working knowledge of the major concepts and regulations of the ADA WEDNESDAY, SEPTEMBER 14 — 9:15–11:30 Federal Agency Panel Key – Moderated by: Laura Owens, President – TransCen, Inc Panelists: — Joyce Walker-Jones – U.S Equal Employment Opportunity Commission — Regina Kline – U.S Department of Justice — Jim Pecht – U.S Access Board — Alana Kuhn – Federal Transit Administration, U.S Department of Transportation Representatives from the U.S Department of Justice, U.S Equal Employment Opportunity Commission, U.S Access Board and U.S Department of Transportation will each make short presentations on their agencies current initiatives and activities related to the Americans with Disabilities Act and/or the ADA Amendments Act WEDNESDAY, SEPTEMBER 14 — 12:15–12:45 Keynote Address Key – Chris Kuczynski, Assistant Legal Counsel – ADA/GINA Policy Division, U.S Equal Employment Opportunity Commission Page SESSION DESCRIPTION WEDNESDAY, SEPTEMBER 14 — 1:30–3:00 Breakout Session #1.1 Key EEOC: Case Law Update Joyce Walker-Jones – U.S Equal Employment Opportunity Commission This session includes a detailed discussion of significant court cases and their impact on implementation of the ADA A major focus of the session will be court cases decided since the enactment of the ADA Amendments Act Breakout Session #1.2 Key Ask the Experts: Title II and Title III John Wodatch – former Chief, Disability Rights Section, U.S Department of Justice Nancy Horton – Mid-Atlantic ADA Center Join us for an update on ADA enforcement and guidance activities and pose your questions to our speakers This is an interactive session and you are encouraged to bring your tough issues and concerns forward Learn from what others may be experiencing and the questions and issues that they may have as well Breakout Session #1.3 Key ADA, ABA, ANSI and Local Building Codes: Which Accessibility Requirements Apply? Jim Pecht – U.S Access Board Accessibility Specialist Jim Pecht will discuss the differences between the ADA’s 2010 Standards for Accessible Design, the Architectural Barriers Act (ABA) of 1968, local building codes and American National Standards Institute (ANSI) standards The presenter will review some frequently asked questions that the Board receives regarding these various accessibility requirements Breakout Session #1.4 Key Transit & ADA Updates Alana Kuhn – Federal Transit Administration, U.S Department of Transportation The Federal Transit Administration’s Alana Kuhn will discuss the latest updates to the Department of Transportation’s ADA Regulations, as well as emerging topics in accessible transportation Page SESSION DESCRIPTION WEDNESDAY, SEPTEMBER 14 — 3:15–4:45 Breakout Session #2.1 Key Ask EEOC Joyce Walker-Jones – U.S Equal Employment Opportunity Commission This is your opportunity to get the answers to your burning questions on Title I issues Joyce Walker-Jones will field questions from participants Breakout Session #2.2 Key Service Animals and the ADA John Wodatch – former Chief, Disability Rights Section, U.S Department of Justice This session will provide information about the Department of Justice’s regulatory requirements related to service animals This interactive session will discuss how the ADA applies to Title II and Title III entities and will include discussion of the definition of service animals, permissible questions, certification and documentation requests, coverage of emotional support animals, and more Bring your questions!! Breakout Session #2.3 Key Ask the Access Board Jim Pecht – U.S Access Board The Access Board is an independent federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards Jim Pecht from the Access Board will talk about the Board’s latest initiatives and updates and answer participant questions Breakout Session #2.4 Key The FHA & ADA: Accessibility Regulations in Housing Debra McGhee – U.S Department of Housing and Urban Development This session will focus on how the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) work together to protect the right to access and enjoy housing irrespective of disability A brief overview of the FHA design requirements will be provided, as well as an emphasis on areas where the ADA applies within a housing community (i.e leasing offices, public parking lots, etc.) We will cover the FHA’s guarantee of the right to reasonable modifications (and who pays), the FHA’s protection of the right to reasonable accommodations (including assistance animals) and touch briefly on zoning and group homes for persons with disabilities The Joint Statements developed by HUD and DOJ related to the housing rights of persons with disabilities will be provided to participants Page SESSION DESCRIPTION THURSDAY, SEPTEMBER 15 — 9:00–10:30 Breakout Session #3.1 Key Hot Topics in Reasonable Accommodation Jeanne Goldberg – U.S Equal Employment Opportunity Commission This session will review court decisions issued in 2015-16 raising new reasonable accommodation issues, highlighting examples of employer pitfalls and best practices for ADA compliance Breakout Session #3.2 Key Self-Evaluation and Transition Plans (part of 2) Sally Conway – U.S Department of Justice Are you one of those public entities that are slightly behind in doing a self-evaluation and transition plan? Are you asking yourself, “What is a self-evaluation and transition plan?” Well then, this is the session for you All public entities subject to Title II of the ADA must complete a self-evaluation For public entities that have 50 or more employees, there is also a requirement to have in place a transition plan that addresses structural changes that are necessary for achieving program accessibility Come to this a session if you are interested in learning more about how to approach conducting a self-evaluation and how to integrate the information gathered into a transition plan Breakout Session #3.3 Key Department of Justice Perspective on Design Part 1: New Construction, Alterations, and Barrier Removal Jim Bostrom and Kat Jackson – U.S Department of Justice The 2010 Standards for Accessible Design are part of the Justice Department’s Title II and Title III ADA regulations Although some think of the 2010 Standards like a “code,” the requirements are based in civil rights law Jim Bostrom and Kat Jackson will discuss the 2010 Standards from an ADA and DOJ perspective This is a must-attend, hands-on training for anyone involved in applying or interpreting the 2010 Standards Attendees will better understand how to use the Standards and to find background information Further, this program examines other applicable ADA regulations that are applicable and important to accessible design interpretation and enforcement Breakout Session #3.4 Key Addressing the Academic and Environmental Factors Impacting Success of Students with Disabilities in Higher Education Paula McMahon – Virginia Commonwealth University What are the key issues that impact the retention of students with disabilities at colleges and universities? The presenter will discuss accommodations, transition, and disclosure, and review how training for staff and faculty can change campus climate and students’ willingness to disclose A brief overview of Title II requirements pertaining to programmatic access and a discussion about auxiliary aids and services will also be covered Page 10 SESSION DESCRIPTION THURSDAY, SEPTEMBER 15 — 10:45–12:15 Breakout Session #4.1 Key Employer-Provided Leave and the ADA Jeanne Goldberg – U.S Equal Employment Opportunity Commission This session will address the EEOC’s new 2016 publication on this subject Specific rules for when and how leave must be granted under the ADA due to an employee’s disability will be covered, including equal access under an employer’s leave policy, reasonable accommodation, the interactive process and documentation, maximum leave policies, and return to work scenarios Breakout Session #4.2 Key Transition Planning: One Agency’s Ongoing Experience (part of 2) Gary Logue – Fairfax County (Virginia) Park Authority The Fairfax County Park Authority, as a result of a county-wide review by the Department of Justice in 2007, updated and developed a new Transition Plan in 2013 As stipulated by the DOJ Settlement Agreement, 62 facilities were assessed by agency staff and funded for retrofitting by the Fairfax County Government With an expected completion date 2018, this session will provide you with an overview of the processes utilized: assessment/documentation and best practices/ lessons learned In addition, we’ll take you through a before and after picture tour of our facilities Breakout Session #4.3 Key Department of Justice Perspective on Design Part 2: Case Study Discussion Jim Bostrom and Kat Jackson – U.S Department of Justice This session builds on Session 3.3 and uses a series of examples to generate discussion and analysis Submit real life access and design questions and issues for analysis and discussion in this interactive session This session will provide a more thorough analysis of how to implement the 2010 Standards Using the 2010 Standards for Accessible Design as a tool, small work groups will review participant-submitted cases and explore practical solutions Breakout Session #4.4 Key ADA, Corrections and Effective Communication: Lessons Learned Robin Ahern – Philadelphia Department of Prisons Barry Marano – Virginia Department of Corrections Correctional facilities have unique issues in providing effective communication to Deaf and hard of hearing inmates Deaf offenders in the custody of local, county, or state facilities, or under postrelease supervision by corrections, should have as full and equal enjoyment of its services, privileges, facilities, advantages, and accommodations as non-Deaf offenders The presenters will discuss their experiences with ADA compliance in the correctional environment Topics addressed will include technology, security, privacy, and training Page 11 SESSION DESCRIPTION THURSDAY, SEPTEMBER 15 — 12:15–1:15 This is a “working lunch,” meaning that all conference participants may pick up their box lunch from the tables in the Key South Foyer, and head to the lunch activity that was selected when registering on-line (this information is listed on the schedule provided in your conference folder.) Please remember that you are responsible for disposing of any trash left from your lunch in the available receptacles, as this will not be cleaned up by hotel or conference staff Title II - Questions and Answers with Sally Conway, U.S Department of Justice Key Transit and Transportation Professionals Affinity Group Tubman (Third Floor) Disability Rights History Film: Lives Worth Living: Key The Great Fight for Disability Rights, a film by Eric Neudel Employment Affinity Group Key Corrections and Law Enforcement Professionals Affinity Group Key Page 12 SESSION DESCRIPTION THURSDAY, SEPTEMBER 15 — 1:30–3:00 Breakout Session #5.1 Key Update from the Field: Pitfalls and Opportunities in the Journey to Employ People with Disabilities Roy Matheson – Reasonable Accommodation, LLC The ethical mandate to employ people with disabilities exists within the complicated world of the human resource professional ADA Coordinators and consumer advocates can serve as one of the bridges over the dozens of reasons for not hiring or retaining to a successful hiring and retention practice This workshop draws on this year’s real situations faced by those we trust to look beyond disability to make informed decisions based on ability We will use their example to arm ourselves with the tools needed to resolve questions about ability to work Breakout Session #5.2 Key Meeting the Challenges: A Day in the Life of an ADA Coordinator Nancy Greene – Montgomery County (MD) Government Irene Bowen – ADA One, LLC Whether you are just starting out or have been working in the field for years, as an ADA Coordinator, you will face challenges in your efforts to implement Title II in your jurisdiction This interactive workshop will give participants an opportunity to brainstorm with other Coordinators on real life ADA issues Share your experiences and your expertise, learn some new strategies and find out about available resources Breakout Session #5.3 Key Lessons from the Field: Common Errors and Omissions in Accessible Design and Construction John Salmen and Andy Yarrish – Universal Designers and Consultants, Inc The technical standards are often difficult to understand until you see their impact on actual buildings and facilities The presenters will discuss and illustrate examples of common accessibility issues found in their nationwide ADA compliance practice They will show how accessibility criteria are frequently misunderstood or misinterpreted and where typical design and construction practices can cause unrecognized accessibility barriers Breakout Session #5.4 Key The ADA’s Effective Communication Requirements Steve Gordon – U.S Department of Justice The Americans with Disabilities Act (ADA) affords specific protections to individuals who are deaf or hard of hearing Public entities and public accommodations are required to furnish appropriate auxiliary aids and services to ensure effective communication This presentation will explain the legal principles that apply in various settings, including healthcare, courtrooms, law enforcement, and correctional facilities Additionally, the presenter will discuss the DOJ’s Technical Assistance Publications relevant to effective communication, and offer a review of recent relevant enforcement actions and settlement agreements by the DOJ Page 13 EVENT SPONSORS Special thanks to the supporters of the Mid-Atlantic ADA Update 2016! Be sure to visit our sponsor exhibit area located in Key South Foyer Capital One DORS: Division of Rehabilitation Services, Maryland State Department of Education WIKK Access Ability Automatic Door Activation Solutions MDOD: Maryland Department of Disabilities JAN Job Accommodation Network: Practical Solutions, Workplace Success HASA Hearing and Speech Agency: CIRS Interpreting Gateway School, Hearing and Speech-Language Services TransCen, Inc Transition Center Career and Workforce Development ADA for Right-of-Way Matters! Safe Connections to Transit, Work, School, Recreation, Home and so much more Like ADA4ROW on Facebook! Page 14 Event Sponsors Capital One Ad I’m a wedding planner on the weekends I’ve zip-lined in three countries I never told anyone in high school that I was deaf -Holly, Diversity Recruiter We’re all different, every single one of us That’s something to encourage and celebrate At Capital One, you are who you are And that’s the way we like it Diversity works here Capitalonecareers.com EEO Employer/Protected Veteran/Disabled Page 15 Wikk Access Ability Automatic Door Activation Solutions Standard and Custom Bollard Posts and Switches OPTIONS Shapes: Square, round, rectangular, triangular Mounting Installation: surface mount and in-ground Custom Heights Architectural Materials and Finishes includes Painted and Powder Coated Preps: Switches and devices mounted directly on post Cap Styles and Finished: flat top (Black ABS or metal), angle top, dome View our website to design a custom bollard using our bollard checklist for square, round, rectangular and triangular bollards www.wikk.com sales@wikk.com 877-421-9490 Manufactured in Wisconsin Meaningful Work and Community Inclusion TransCen, Inc Career and Workforce Development ADA for Right-of-Way Matters! Safe Connections to Transit, Work, School, Recreation, Home and so much more Like ADA4ROW on Facebook! Page 16 Helping Marylanders with Disabilities Go to Work The Maryland State Department of Education’s Division of Rehabilitation Services (DORS) helps people with physical, emotional, intellectual, developmental, sensory, and learning disabilities go to work and keep their jobs If you have a disability or serious health condition that makes it hard for you to get or keep a job and you want to work, then DORS may be the choice for you 410-554-9442/888-554-0334 Videophone 443-798-2840 DORS@maryland.gov DORS Division of Rehabilitation Services, Maryland State Department of Education Page 17 Be A Sponsor for Update 2017! The Mid-Atlantic ADA Center invites companies, organizations and agencies to become sponsors of the 24th annual Update As a sponsor, you will have the opportunity to increase your visibility within the disability community PROMOTIONAL OPPORTUNITIES • Increase your visibility within the disability community with a wide variety of professionals who need to know about the ADA • Make a strong statement about your organization’s commitment to full inclusion of people with disabilities • Sponsorship benefits include: Ads in event program, recognition, exhibit space, complimentary conference registration! ABOUT THE MID-ATLANTIC ADA UPDATE • 1/2 day conference provides attendees with up-to-date information on the ADA from the federal enforcement agencies and other professionals with expertise in the ADA • Attendees include: architects, designers, code officials, ADA coordinators, state and local government officials, business owners, human resource professionals, educators, service providers, individuals with disabilities and their family members + more! FOR MORE INFORMATION • Please contact: ADAtraining@transcen.org or 301-217-0124 Page 18 ADA Resource Networks Are you or someone you know interested in becoming a member of one of theMid-Atlantic ADA Center’s Resource Networks? LEARN the latest information on the ADA via webinars and mailing lists BUILD your network of other professionals with similar jobs and challenges SHARE resources and ideas to enhance ADA implementation ADA Leadership Network: A select group of experienced trainers who train on ADA topics Community Partners Network: Advocates and others who are active in their communities in sharing information about the ADA Title II State and Local Government ADA Network: ADA Coordinators and other professionals in state and local government agencies who work to ensure implementation of the ADA Corrections & Law Enforcement Network: Professionals in law enforcement and corrections charged with ensuring implementation of the ADA in their agencies and facilities Transit Network: ADA Coordinators in public and private transportation agencies who share unique concerns in implementing the ADA For more information fill out the Network indicator form in your packet or send an email to ADAtraining@transcen.org ADA RESOURCE NETWORKS Page 19 ABOUT THE MID-ATLANTIC ADA CENTER The Mid-Atlantic ADA Center is one of ten regional centers established to provide training, information, and technical assistance on the Americans with Disabilities Act (ADA) to businesses, consumers, schools, and state and local governments The Mid-Atlantic ADA Center works with its affiliates in Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia to provide free or low-cost training programs to help employers, service providers and businesses understand and comply with the law Each of the regional ADA centers has a toll-free line staffed by specialists who can answer specific questions on the ADA Private businesses, individuals with disabilities, employers, architects, local government representatives, and other interested parties can call for advice and information on what is required, who is covered, and how to work through a disability related question Callers also may order materials from the Center’s extensive library of ADA and disabilityrelated publications, all of which are available in alternate formats (large print, Braille, etc.) Funded by the National Institute on Disability, Independent Living and Rehabilitation Research (NIDILRR Grant #90DP0007) under the U.S Department of Health and Human Services CONFERENCE TEAM Laura Owens, Ph.D – President, TransCen, Inc Marian Vessels – Mid-Atlantic ADA Center Director Karen Goss – Mid-Atlantic ADA Center Assistant Director Ann Deschamps, Ed.D – Senior Research Associate, ADA Leadership Network Liaison Nancy Horton – Information Specialist Maynor Guillen – Information Specialist Claire Stanley – Training Specialist Barbara Van Dyke – Outreach Coordinator & ADA Network Liaison Carleen Crespo – Office Administrator Hyun Masiello – Designer Casey Dickson – Headquarter Administrative Office Assistant Meghan Jones – Administrative Support Page 20 [May of the Baltimore Inner Harbor] Page 21 Hotel Map [Map of the Hilton Baltimore] Page 22 Hotel Map [Map of the Hilton Baltimore Conference Areas]

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