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Corporate Performance Summary: Quarter 3, 2017/18 Performance against Corporate Priorities Performance Measures Schools & Education Skills & Training Economy & Growth Highways & Infrastructure Performance Measures Children’s Social Care Adult’s Social Care Public Health Public Safety Performance Measures Council Tax & Spending Waste Management Workforce Customer Services Performance Information Key to performance tables that follow: Latest Data Targets Better than previous period Below expectations Worse than previous Target being achieved Performance close to target Not on target Similar to average Suffolk below average England (avg) Suffolk better than average Page of 30 Schools and Education Trends over time 18% Latest data Targets 18% England (average) Ofsted school inspections: % Outstanding 18% 19% 25% 21% [Mar 2017] [June 2017] [Sept 2017] [Dec 2017] [end 2017] [Dec 2017] Ofsted school inspections: % Good 68% 68% No [June 2017] [Sept 2017] [Dec 2017] target set 68% [Mar 2017] Ofsted school inspections: % Good or Outstanding 87% 87% 100% 89% [Mar 2017] [June 2017] [Sept 2017] [Dec 2017] [end 2017] [Dec 2017] Ofsted school inspections: % Requiring Improvement 12% 12% [June 2017] [Sept 2017] [Dec 2017] No target set 9% [Mar 2017] Ofsted school inspections: % Inadequate 1% 1% [June 2017] [Sept 2017] [Dec 2017] No target set 2% [Mar 2017] Key Stage Reading, writing and maths % achieving expected standard New measure New measure 49% 57% [2017] Better than national 61% [2016] Reading % achieving expected standard New measure New measure 62% 70% [2017] Better than national 72% [2016] Writing (teacher assessment) % achieving expected standard New measure New measure 71% 74% [2017] Better than national 76% [2016] Grammar, Punctuation, Spelling New % achieving expected standard measure New measure 68% 72% [2017] Better than national 77% [2016] Maths % achieving expected standard New measure New measure 64% 70% [2017] Better than national 75% [2016] % pupils achieving the English Baccalaureate New measure New measure New measure 18.1% % pupils achieving the required standard in Maths and English New measure New measure 60.1%* 63.1% [2017] [2017] Average Attainment score per pupil New measure 47.3 48.6 44.7 [2016] [2016] [2017] Average Pupil Progress Score New measure New measure +0.02 -0.01 [2016] [2017] Average Points Score per entry Academic Students New measure New measure 30.44 30.22 [2016] [2017] Average Points Score per entry Applied General Students New measure New measure 34.70 35.75 [2016] [2017] Average Points Score per entry Tech Level Students New measure New measure 31.21 34.51 [2016] [2017] 70% 88% 11% 1% 69% 87% 12% 1% [Dec 2017] [Dec 2017] [Dec 2017] [2017] [2017] [2017] [2017] [2017] Key Stage [2017] Better than national [2017] Better than national [2017] Better than national [2017] Better than national [2017] Better than national [2017] Better than national [2017] Better than national [2017] 21.9% 63.5% 44.6 -0.03 A Level *Attainment is a measure of pupils’ average grades across a selected set of subjects **Progress is a ‘value added’ measure aimed at assessing the progress of pupils across the subjects Page of 30 32.72 35.72 32.26  The latest Ofsted school inspection figures published by the Department for Education (December 2017) show the number of Good or Outstanding schools in Suffolk has dropped from 88% in Quarter to 87% (243 schools are now rated Good or Outstanding out of the 279 schools that have been inspected) Furthermore, Suffolk remains below the England average The change is because four schools recently inspected were rated Requiring Improvement The total number of Suffolk schools currently judged Inadequate is at 1% (3 schools) a level that remains better than the national average, currently 2%  The latest results relate to the period ending December 2017 and therefore confirm that the two Raising the Bar targets (to have 25% of Suffolk schools rated Outstanding, and 100% Good or Outstanding by the end of 2017) were not achieved New targets for 2018 are currently being agreed and these will be communicated shortly  Revised Key Stage Two results for 2017 were recently published by the Department for Education and these confirm only one change from the provisional figures previously reported at Quarter The percentage of pupils achieving the expected standard for Reading changed from 69% to 70% Nationally, performance against this key measure also increased from 71% to 72%  How Suffolk compares in the national rankings: Key Stage Key Measures Reading, writing and maths % achieving expected standard Reading % achieving expected standard Ranking out of 152 authorities 124 out of 152  121 out of 152 Writing (teacher assessment) % achieving expected 99 out of 152 standard Grammar, Punctuation, Spelling % achieving expected 143 out of 152 standard Maths % achieving expected standard 143 out of 152      Revised GCSE results for 2017 also recently published by the Department for Education confirm provisional results for three of the key performance measures previously reported to Leadership Team have changed Firstly, the percentage of pupils achieving the English Baccalaureate increased from 18.0% to 18.1%, an increase of 0.1% Nationally, the figures also increased from 21.7% to 21.9%, an increase of 0.2% GCSE progress remains above average, with a Progress score of -0.01, compared with the national average score of -0.03 Suffolk remains in the top half of Local Authorities for GCSE progress  In addition, the percentage of pupils achieving the required standard in English and Maths increased from 62.4% (provisional) to 63.1%, an increase of +0.7% Nationally the figure also increased from 63.5% (provisional) to 64.2%, an increase of +0.7% The average Attainment score per pupil, increased from 44.4% (provisional) to 44.7%, a +0.3% Page of 30 increase, compared to nationally where scores also increased from 44.2% (provisional) to 44.6%, an increase of +0.4%  The figures confirm that 3% more students in Suffolk are achieving the expected standards in English and Maths at GCSE compared with last year Suffolk has also risen by 26 places in national league tables for this measure This year, the way that English and Maths GCSEs are graded changed, with results now graded from to The expected standard for pupils to achieve is now a grade 4+ (previously a C grade+) These changes will be phased in to cover all subjects by 2020  How Suffolk compares in the national rankings: GCSE Key Measures % pupils achieving the English Baccalaureate % pupils achieving the required standard in Maths and English Average Attainment score per pupil Average Pupil Progress Score Ranking out of 152 authorities 123 out of 152  83 out of 152 107 out of 152 64 out of 152   Revised A Level results for 2017 confirm provisional results for the key performance measures previously reported have changed Firstly, APS (Average Point Score) per entry academic students from 30.01 (provisional) to 30.22, nationally the figure has changed from 32.43 (provisional) to 32.72 APS per entry applied general students has changed from 35.95 (provisional) to 35.75, nationally the figure has changed from 35.64 to 35.72 APS per entry tech level students has also changed from 34.66 (provisional) to 34.51, nationally the figures has changed from 32.24 to 32.26  The Revised A Level figures confirm that Suffolk pupils have once again performed well with the General Applied entry and Tech Level entries remaining above the national average figures  Suffolk’s academic average points per entry this year is 30.22 For General Applied, (previously referred to as vocational) the average points per entry has increased to 35.75 from last year’s figure of 34.70 This has remained above the national figure of 35.69 At Tech Level, Suffolk’s average points has increased by more than 3% to 34.51 and remains above national figure of 32.26  How Suffolk compares in the national rankings: A Level Key Measures APS per entry Academic Students Ranking out of 152 authorities 84 out of 152 APS per entry Applied General Students 73 out of 152- APS per entry Tech Level Students 34 out of 152 Page of 30 Page of 30 Skills and Training Trends over time Latest data Targets England (average) % young people aged 16 in education and training 92.4% 94.9% 93.9% 94.7% 95% 94.8% [Dec 2014] [Dec 2015] [Dec 2016] [Dec 2017] [end 2017] [Dec 2017] % young people aged 17 in education and training 83.6% 85.0% 85.4% 85.2% 87% 87.9% [Dec 2014] [Dec 2015] [Dec 2016] [Dec 2017] [end 2017] [Dec 2017] % 16 to17 year olds who are NEET 4.1% 4.5% 5.0% 3.8% [Jun 2017] [Aug 2017] [Dec 2017] Annual decrease 2.6% [Mar 2017] Next Annual update Q4 increase 2017/18 No target set Number of apprenticeship programme starts 6,570 6,340 6,110 [Aug 2015] [Aug 2016] [Aug 2017] % adults qualified to NVQ2 or higher (5 or more GCSEs A*-C) 70.2% 67.5% 70.0% [2014] [2015] [2016] % adults qualified to NVQ3 or higher (e.g or more A Levels) 48.3% 48.3% 50.0% [2014] [2015] [2016] 29.8% 27.8% 31.1% [2014] [2015] [2016] % adults qualified to NVQ4 or higher (e.g HND, Degree) [Dec 2017] Not applicable 74.3% [2016] No target set 56.9% No target set 38.2%  The latest figures show the numbers of 16-year olds engaged in education and training is 94.7%, so not quite achieving the 2017 target For 17-year olds, performance is similar to last year and the 87% target has also not been achieved The latest NEET (not in education, employment or training) figure shows a marked improvement on last quarter, but unfortunately Suffolk is still not performing as well as the national average  There are many factors, nationally and locally, that have a direct impact on young people participation figures This include the September Guarantee which entitles all 16 and 17 year olds to an offer of education or training In Suffolk, young people have been encouraged to find sustained employment, such as apprenticeships, and improved careers advice and the removal of Employer National Insurance Contributions to young people Nationally, the government is funding various schemes aimed at improving education outcomes for disadvantaged young people, and those with learning difficulties or disabilities Support for unemployed people to find work is provided through JobCentre Plus  In January, the Government published updated statutory guidance on its Careers Strategy and approach The new guidance reiterates the requirement that schools must provide independent careers guidance for all students as well as a new requirement for all schools to ensure training providers can communicate with students and promote opportunities and access the full range of pathways including apprenticeships and technical qualifications Schools must now publish a statement that sets out their arrangements for provider access The guidance also recommends all schools use the Gatsby benchmarks for planning and auditing provision, have a framework for overseeing student provision, offer at least one employer encounter per year for students, and publishing details of their careers programme on their website Page of 30 [2016] [2016]  In future, all secondary schools and post-16 institutions in Opportunity Areas (OAs) will be allocated an Enterprise Adviser and a budget to spend on pupil careers and employment support services The budget will be formulated on pupil numbers and schools can access support on a range of options and activities  The ‘icanbea’ web-based service has now been operating for over a year and the latest figures show interest in the service has increased from 14,502 web page views, 156 employer profiles, and 401 registered users after the first months of operation to 114,030 page views, 229 employers, and 2,804 registered users now It is also worth noting that average session times are around and a half minutes which is very high when compared to similar sites that provide this type of service Looking forward, the service will continue to evolve its web presence/functionality and is developing a mobile phone app which will further improve accessibility and options for broadening services  In November, significant changes to funding arrangements for adult learning provision were made nationally by the Education and Skills Funding Agency (ESFA) In response, the Cabinet considered options for future delivery of Adult Learning Services at its meeting in November, with a recommendation to look at the viability of bringing core functions back to the Council In respect to adult learning provision, the Council is currently rated Good by Ofsted and since 2012 has contracted all provision through Realise Futures Realise Futures use a variety of subcontractors to deliver services, including the voluntary sector However, the new funding requirements no longer allow subcontracting at a ‘second tier level’ This new requirement will impact on the current delivery model In response, the Council is developing a new strategy that will set out how these services will be run in future Economy and Growth Trends over time Latest data Targets £27,432 No England (average) Average gross median annual pay (earnings by residents) £25,923 £26,742 £27,169 [2014] [2015] [2016] +1.6% [2017] +1.0% target set [2017] +2.1% Average gross median annual pay (earnings by place of work) £25,000 £25,476 £26,124 £26,444 [2014] [2015] [2016] [2017] +1.2% target set £28,866 [2017] +2.1% Average Suffolk House Price £221,894 £231,590 £239,058 £241,022 £208,789 [2016/17] [Q1 2017/18] [Q2 2017/18] [Q3 2017/18] target set Exc London [Q3 2017/18] % annual change in Suffolk House Prices +7.6% +4.4% -0.8% [2016/17] [Q1 2017/18] [Q2 2017/18] [Q3 2017/18] target set Exc London [Q3 2017/18] Housing Affordability Ratio (avg house price divided by median salary) House building: change in number and % of dwellings started 8.0 8.5 7.3 [2016] [Q1 2017/18] [Q2 2017/18] [Q3 2017/18] target set [Q3 2017/18] 1,550 +6.9% 1,670 +7.7% 2,080 +24.6% +14.9% [2014/15] [2015/16] [2016/17] +3.2% 8.7 No +0.8% No No 8.6 No Next update Q4 2017/18 No target set Page of 30 £28,883 [2016/17] Trends over time Latest data Targets England Next update Q4 2017/18 Next update Q4 2017/18 Next update Q4 2017/18 3.5% No target set +5.8% No target set +46% No target set +31.4% (average) 1,610 +3.9% 2,010 +24.8% 1,610 -19.9% [2014/15] [2015/16] [2016/17] No data 341 +2.4% 570 +78% [2015/16] [2016/17] [2014/15] 222 -145.9% 531 +139% [2015/16] [2016/17] 3.5% 4.3% 4.2% [Mar 2017] [June 2017] [Sept 2017] No target set 4.5% [Dec 2016] % of people unemployed diff (M) male and (F) female (M) 3.1% (F) 3.9% (M) 3.9% (F) 4.6% (M) 3.3% (F) 5.1% (M) 2.9% (F) 4.1% No target set (M) 4.6% (F) 4.4% % of young people unemployed (age 18–24) 6.4% 6.3% 6.4% 4.7% [Mar 2017] [June 2017] [Sept 2017] No target set 7.2% [Dec 2016] % working age people in employment 77.0% 77.0% 76.8% [Mar 2017] [June 2017] [Sept 2017] No target set 74.5% [Dec 2016] % people claiming key out-ofwork benefits 1.6% 1.5% 1.5% [Mar 2017] [June 2017] [Sept 2017] No target set 1.9% [Dec 2016] % young people claiming key 2.9% out-of-work benefits (age 18–24) [Dec 2016] 2.8% 2.6% [June 2017] [Sept 2017] No target set 2.7% [Mar 2017] Additional premises able to connect to better broadband 124,818 126,503 132,437 136,322 153,856 [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] [end 2020] Not applicable Number of additional network structures installed 602 627 682 779 1,620 [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] [end 2020] Broadband: take-up of new services (from contract 1) 43% 45% 46% 48% 50%+ 44% [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] [end 2020] [Q3 16/17] Broadband: % addresses with high speed broadband 83% 90% 91% 92% 98% 87% [2016] [Q1 17/18] [Q2 17/18] [Q3 17/18] [2020] [2016] Number of all active businesses in Suffolk 28,185 28,785 29,400 [2016] [2017] No target set Annual growth in local businesses in Suffolk +5.1% +2.1% +2.1% Next update 2018/19 2,598,095 [2015] 2% annual +4.5% [2015] [2016] [2017] growth (LEP) [2017] Annual growth in micro active Suffolk businesses ( or = 50 Not applicable Number of complaints relating to 79 [Q4 16/17] Suffolk Highways Number of compliments relating to Suffolk Highways 55 28 30 46 [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] % carriageway repairs that are temporary (seasonal) Not available Not available 5.3% 10.7% [Q3 16/17] [Q3 17/18] % A roads where maintenance should be considered 3.0% 2.5% 2.1% [2013-15] [2014-16] [2015-17] % B roads where maintenance should be considered 6.0% 6.3% 4.2% Next update < or = 3% expected in Q1 < or = 5% 2018/19 [2013-15] [2014-16] [2015-17] % C roads where maintenance should be considered 7.3% 6.2% 7.1% [2013-15] [2014-16] [2015-17] % U roads where maintenance should be considered 28.9% 25.4% 23.0% [2013-15] [2014-16] [2015-17] % residents happy with condition 55% [2014] of pavements (footways) 58% 56% 56% [2015] [2016] [2017] % residents happy with condition 35% [2014] of roads 41% 38% 39% [2015] [2016] [2017] New Number of Connecting Communities passenger numbers service New service 36,268 40,126* Number of children using Home to School transport services No data available Number of passenger journeys on local bus services 17.4 million 17.5 million 17.7 million 16.8 million Annual [2013/14] [2014/15] [2015/16] [2016/17] increase < or = 5% Not applicable Not applicable < or = 7% Not applicable < or = 20% Not applicable [Q3 16/17] [Q3 17/18] *forecast >55% or annual increase >35% or annual increase Annual increase Not applicable 13,518 13,354 [2015/16] [2016/17] Next No update Q4 target set Not applicable -5.1% Number of bus passenger journeys per head of population Not applicable 56% [2017] 36% [2017] -1.5% 2015/16 to 2016/17 23.7 23.8 23.8 22.6 [2013/14] [2014/15] [2015/16] [2016/17] Annual increase 48.9 Percentage of older people and 39% disabled concessionary journeys [2013/14] 38% 36% 38% [2014/15] [2015/16] [2016/17] No target set 22% Number of young people with an 6,843 Endeavour Youth Card [Q4 16/17] 7,177 8,452 [Q1 17/18] [Q2 17/18] 8,596 +2% No target [Q3 17/18] set Not applicable Proportion of target population with active youth card 20.1% 21.6% 25.4% 25.8% [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] Not applicable No target set Page 10 of 30 [2016/17] [2016/17] Housing (family working and Mentors), Catch 22 (disadvantaged children in alternative provision), and funding the Grandmentors scheme in conjunction with Volunteering Matters  The SFF are a lead county in collaborative working with the Department for Work and Pensions (DWP) As a result of this ongoing approach, the SFF were recently selected to support the DWP in shaping a national framework for future partnership working beyond 2020 Adult Social Care Trends over time Latest data Targets England (average) % learning disability customers (aged 18 to 64) in paid employment 9.0% 8.0% 8.3% 8.4% 8% 5.7% [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] [2017/18] [2016/17] % learning disability customers (aged 18 to 64) in settled accommodation 80.8% 72% 74% 70% 76.2% 76.2% [Q4 16/17] [Q1 17/18] [Q2 17/18] [Q3 17/18] [2017/18] [2016/17] Number of permanent admissions to residential care (aged 18 to 64) 18 13 15 11 11 11 [Mar 17] [June 17] [Sept 2017] [Dec 2017] [2017/18] [2016/17] Number of permanent admissions to residential care (aged 65+) 338 247 299 313 [Mar 17] [June 16] [Sept 2017] [Dec 2017] [2017/18] [2016/17] % customers in receipt of long term Support (Tier 3) who have had an annual review 214 310 79.6% 22% 34% 60% 60% 74% [Mar 2017] [Jun 2017] [Q2 17/18] [Q3 17/18] Q3 [17/18] [2016/17] % of customers currently in residential 2.0% or nursing care that is rated inadequate [Mar 2017] 1.3% 1.0% 0.9% 1.5% 1.3% [Jun 2017] [Sept 2017] [Dec 2017] [2017/18] IH 14.0 WSH 6.5 IH 13.6 WSH 6.6 Delayed Transfers of Care IH 11.5 WSH 2.8 (Average daily number of delayed [Mar 2017] people – ACS responsible) Delayed Transfers of Care IH 4.9 (Average days delayed per person WSH 5.3 [Jan 2017] ACS responsible) (Better Care Fund) Rate of permanent 18 admissions to residential care (aged 18 [Mar 17] to 64) per 100,000 pop (Better Care Fund) Rate of permanent 630 admissions to residential care (aged [Mar 17] 65+) per 100,000 pop (cumulative) (Better Care Fund) % of older people 69.2% living at home 91 days after hospital [Mar 2017] discharge (Better Care Fund) Delayed Transfers of 536 Care (ACS responsible patient days per [Mar 2017] month) (cumulative) BCF - Better Care Fund measure IH – Ipswich Hospital  [CIPFA] IH 12.4 17 patients Not WSH 6.6 in total available [June 2017] [Sept 2017] [Dec 2017] [BCF target] IH WSH 5.4 IH WSH 5.5 IH 5.6 WSH days per Not person available [April 2017] [Sep 2017] [Dec 2017] 10.2 13.6 [June 17] [Sept 2017] [Dec 2017] [BCF target] [2016/17] 139 238 [June 17] [Sept 2017] [Dec 2017] [BCF target] [2016/17] 459 12.4 597.1 12.8 610.7 68.1% 73.4% [Jun 2017] [Sept 2017] [Dec 2017] [BCF target] [2016/17] 390 272 497 [Jun 2017] [Aug 2017] [Dec 2017] patient days Available per month 67.1% 73.4% 537.7 ACS - Adult & Community Services WSH – West Suffolk Hospital The proportion of learning disability customers in settled accommodation have fallen slightly since Quarter This is not a drop in actual volumes, as around 1,100 customers reside in settled accommodation It is more a reflection of incoming customer transitions from Children’s Services, and Page 16 of 30 82.5% Not some gaps in recording that are in the process of being addressed in preparation for statutory returns; an annual outturn in excess of 80% is expected  While the Council is currently admitting relatively small numbers of young adults (aged 18-64) to long-term permanent nursing or residential care, these numbers are still higher than the regional and national averages (2016/17 national average is now the 2017/18 Suffolk target) If admissions continue at this rate for younger adults, the Council will fail to meet the Better Care Fund (BCF) target for residential admissions, and likely by a considerable margin; our predicted rate per 100,000 population is in the region of 20, against a national benchmark of 12.8 Quarter has seen a further increase in volumes, and this is cause for concern The impact of flu and other seasonal concerns is also an unknown here and could have a serious impact on the ability to meet BCF targets, particularly in January and February, although Quarter figures remain on track to meet the BCF target rate  The reverse is true for permanent admissions of older people (aged 65+), with the Council on track to achieve the Better Care Fund (BCF) target for the first time since the inception of the programme This would represent a significant achievement given demographic pressures in Suffolk It should be noted that as the Council moves more customers on from hospital beds and reduces volumes of delayed transfers of care, this will impact on the nursing and residential sector, and an expected increase in volumes of admissions will most likely hit in autumn and winter months as Delayed Transfers of Care (DToC) pressures build  There are currently 51 adult social care customers resident in ‘inadequate’ nursing or residential settings and this equates to 0.9% of all local authority funded residential placements, against a CIPFA comparator average of 1.3% It is recognised that Suffolk does not place customers in ‘Inadequate’ settings; these customers were already resident when the most recent CQC inspection was undertaken and work to support these settings to improve is ongoing via the Provider Support Team  The Council has seen continued improvement in the numbers of customers delayed in hospital in Ipswich from Quarter 2016/17 to now, with a fall from an average of 26 customers per day, to 12.6 Of these, around will be social care attributable as the root cause It should be noted that the position in West Suffolk Hospital is stable from quarter to quarter, however recent increased pressure has been reported  Provisional Delayed Transfers of Care (DToC) figures for January suggest that continued improvements are being achieved across the health and social care system in Suffolk However, despite considerable strain on the system, average delays per week of 19 in January across the county compares positively to a figure of 50 at this point last year Page 17 of 30  The BCF sets a desired level of 19 customers delayed at any point in time during winter months ACS are currently seeing around 19 This is an improvement over the previous quarter and is particularly impressive given winter pressures With regards to the BCF measure, a target of 537.7 patient days in each month was set This target was achieved in Quarter 3, however total delayed days are increasing, as expected during the winter months  Slight fluctuations in the number of older people living at home 91 days after discharge from hospital are to be expected between quarters, and relatively small numbers of customers being admitted to nursing or residential care can have a considerable impact on the percentage reported as being at home 91 days after hospital discharge There is cause for concern here because this indicator is one that is monitored as part of the BCF submission Quarter has seen a considerable decline, and investigative work is ongoing to establish the cause of this Public Health Trends over time Conception rate for women aged 19.6 15-17 per 1,000 population [2013] Latest data Targets England (average) annual Next 20.8 update Q1 reduction [2015] 17.4 15.6 [2014] [2015] 5.8% 2.9% 4.2% [2014] [2015] annual Next update Q1 increase 6.7% [2016] Breastfeeding: % of infants being 46.6% breastfed at 6-8 weeks [Q4 16/17] 46.7% 47.2% 48.2% 48% 44.4% [Q1 17/18] [Q2 17/18] [Q3 17/18] [2017/18] [2016/17] % of persons aged 18+ who are self-reported smokers 19.5% 16.1% 14.7% [2015] [2016] Next

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