Division of Finance and Business Operations Request for Qualifications and Specifications for Web Application Development Merrill-Palmer Institute Note – Electronic Bid Submissions No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Wayne State University Wayne State University Procurement & Strategic Sourcing November 16, 2019 Division of Finance and Business Operations Procurement & Strategic Sourcing 5700 Cass Avenue, suite 4200 Detroit, Michigan 48202 (313) 577-3734 FAX (313) 577-3747 December 16, 2019 Dear Vendors: Wayne State University invites you to submit your qualifications on Web Application Development MerrillPalmer Institute, for the University’s Merrill-Palmer Institute, per the specifications and requirements contained in this Request for Qualifications (RFQual), entitled: Web Application Development MerrillPalmer Institute Instructions to Vendors are as follows: - Responses are to be on this Request for Qualifications only Additional documents may be submitted; however, this form must be completed in full Replies must be received electronically in the WSU Purchasing Office by e-mail no later than 4:00 PM on January 6, 2020 The link for bid submission will be posted with the bid details at http://go.wayne.edu/bids beginning December 16, 2019 Documents may be obtained by vendors from the University Purchasing Web Site at http://go.wayne.edu/bids beginning December 16, 2019 When visiting the Web Site, click on the "Technology" link in green If you are interested in participating in this process, you must submit your Information to the University Procurement & Strategic Sourcing by e-mail no later than January 6, 2020 as follows: Wayne State University Kimberly Tomaszewski Web Application Development Merrill-Palmer Institute The electronic submission of information provided to the University should be limited to no more than one of each of the following file types: Word Document and/or Excel Workbook and/or PDF document, with a total file size less than 20 megabytes The link for bid submission will be posted with the bid details at http://go.wayne.edu/bids beginning December 16, 2019 We look forward to receiving your Information on or before January 6, 2020 Should you have any questions or concerns about this invitation, please contact me at (313) 577-3757 or by e-mail at ac9934@wayne.edu and copy Robin Watkins at ag5343@wayne.edu) Thank you for your interest in doing business with Wayne State University Sincerely, Kimberly Tomaszewski Senior Buyer Information for Vendors The Calendar of Events is as follows: Activity Responsibility _ Date Formal Release of RFQual Purchasing (PD) December 16, 2019 Questions due to the Procurement & Strategic Sourcing Vendors December 18, 2019, no later than 12:00 (noon) Delivery of Information electronically The link for bid submission will be posted with the bid details at http://go.wayne.edu/bids beginning December 16, 2019 Vendors January 6, 2020 by 4:00 p m Information Requested Wayne State University, founded in 1868, is committed to preparing its students to excel in a fast-paced and interconnected global society It combines the academic excellence of a major research university with the practical experiences of an institution whose history, location and diversity make it a microcosm of the world students will enter when they graduate The University is classified by the Carnegie Foundation for the Advancement of Teaching as RU/VH (Research University, Very High research activity), a distinction held by only 2.3 percent of institutions of higher education in the United States It has 13 colleges and schools and offers more than 370 academic programs including bachelor’s, master’s and doctoral degrees; postbaccalaureate, graduate and specialist certificates; and three professional programs (http://wayne.edu/about/facts/) Prior to the issuance of a formal Request for Proposal (RFP), the University is seeking information that will aid us in defining our requirements We want to better understand what is are available and will best meet our needs Information submitted as a result of this RFQual will also help determine which vendors to include in any subsequent RFP Your company must respond to this RFQual in order to be eligible to participate in the RFP process Web Application Development Merrill-Palmer Institute For purpose of this RFQual, please provide the following: We are seeking bids for multiple upgrades to an existing web application Vendors may propose building on top of the existing code, developing all new code, or a blend (in any proportion) Below we provide an overall description of the software, followed by a list of specific upgrades requested Note that (a) our funding for this project runs over four years; (b) funding is highest for the initial (current) year, and decreases each year thereafter; and (c) funding for each year is provided all at once at the beginning of each fiscal year (beginning in September) Vendor effort is expected to be consistent throughout the initial project year, but in subsequent years we expect that the bulk of vendor effort may take place in the first 1-2 quarters of that year Note also that we have internal user-centered design experts with whom vendors will work closely throughout this project We thus expect that most vendor activities will follow agile development principles, in which we subject early working versions to multiple rounds of review and then come back to vendors with requests for modification Vendors should be prepared to supply key metrics, including source code metrics (cyclomatic complexity, code coverage, maintainability index, and Halstead volume), agile development metrics (cycle time and cumulative flow) and production metrics (crash rate, error rate, and bug status report) I Software overview The current software is a web application, called the Computerized Intervention Authoring System (CIAS), that functions as a tool allowing authoring of electronic survey and intervention software (often called eHealth or mHealth interventions) without the need for coding This means that “admin users” (behavioral scientists) use drop-down lists and text boxes to create screens that end-users (patients or research study participants) will see Notably, CIAS includes an animated narrator that moves and talks using sprite sheets and Acapela server-side text to speech API It is also important to note that CIAS-based interventions are tunneled, such that the patient/end user goes through a pre-specified series of screens rather than being allowed to surf freely Admin users can input verbiage and animations for this narrator, that are then seen by the end user when deployed CIAS currently contains a total of 10 screen types that admin users can choose from and subsequently edit (for example, question with a single answer; question with multiple answers; video; see _ for details) CIAS currently runs using a MySQL database backend, with an Apache Tomcat web server and JavaScript/HTML5/CSS frontend (see below) CIAS is accessed by admin users through a web browser Survey and intervention content for end-users can deploy through any web browser so that they can be accessed from any mobile device, from PCs, and from Macs (Note: in order to achieve greater control over appearance and autoplaying of sound files, we developed a native app for iOS Available in the Apple app store, this “wrapper” app —called “CIAS Mobile”— allows interventions built using CIAS to run smoothly on Apple devices.) II Upgrades requested Upgrades/new features are listed below in approximate order of priority We request an overall estimate, as well as separate estimates for each of the 11 upgrades/new features below New user interface for admin users (behavioral scientists and other content generators ) We 10 11 expect this upgrade to be the primary focus for the first year of this project We hope to simplify the process of developing eHealth/mHealth intervention content by simplifying, streamlining, and improving the overall process Although we expect the details of this new interface to be driven by the user-centered design process and contextual user interviews, we foresee an attractive visual interface that (a) allows easy selection and subsequent editing of each of the 10 screen templates, one at a time; (b) direct editing of each template (e.g., adding text or uploading images) on a large WYSIWYG simulation of what the patient/research participant end-user will see; (c) easy linking of one screen to the next in the series, either directly or by making those links dependent on a prior answer or group of answers (e.g., using a formula that accepts any number of variables); (d) the ability to insert character text, animations, or movements to each screen using the same WYSIWYG interface; (e) a “play” button that will show the edited template along with all inserted character verbiage, animations, and movements; (f) the ability to copy and edit any single screen or group of screens; (g) the ability to easily label and view separate branches; (h) a separate view that would show a view of the overall intervention in the form of a clickable organization chart of some kind; and (i) a small amount of context-dependent support See Appendix for wireframes, which gives some sense of the goal, but which is also highly tentative since the project will be an iterative and agile interaction between users and developers Finally, the improved interface for admin-users should include a modest amount of context-sensitive support SMART on FHIR As noted above, CIAS apps currently deploy as a mobile web app via a unique link that opens either in the browser, or—in the case of iOS devices—within an existing CIAS wrapper app We need these apps to automatically be consistent with SMART on FHIR standards Two-way texting CIAS currently allows an admin-determined series of text messages to be sent following interaction with CIAS We wish for CIAS to support two-way texting with end-users, such that admin-users can specify allowable return-text responses and connect those responses to new action if desired For example, if an end user says he has now quit smoking, we want this to result in being shifted from an SMS plan designed by admin users for active smokers, to one designed for newly abstinent smokers Translation We need CIAS to include a feature through which the text of a given intervention can be translated into a new language using Google Cloud Translation API Android wrapper We need a wrapper app on Google Play so that CIAS interventions can always display well on the Android platform as well as on iOS Scheduled texting Text messages are currently sent in order, at a pre-determined frequency We need to also be able to connect text messages to a specific date (such as September 23, 2020) or to a specific delay (such as 76 days after the first session is completed) Enhanced response types We need an additional question-answer response type (in addition to our three current options of single answer, multiple answer, and visual analogue scale) Specifically, we need a grid option (see below) Better multi-session support CIAS currently allows for multiple sessions, but we need enhanced ability to time/schedule each session, as well as a clear ability to incorporate data from prior sessions Embed websites We need the ability for admin users to easily embed another website inside a CIAS screen Better randomization Admin users can currently assign allocation proportions to intervention studies with multiple arms (such as experimental intervention = 50%, and control = 50%) We would like the ability to indicate the exact number of participants who should be allocated at random to each study arm, and the “batches” in which this should take place For example, for the first 100 end users, 25 should be assigned to arm 1, 25 to arm 2, 25 to arm 3, and 25 to arm Then for the next 50, 25 should be assigned to arm and 25 to arm Etc Better reporting We need a feature allowing creation of a separate site for staff at medical clinics, allowing them to log in at any time to see aggregate results (for example, the proportion of clinic patients who screened positive) The variables to be displayed on this site should be selected by the admin user Each intervention package should be able to generate any number of aggregate reporting sites, each with a unique sub-URL and login III Definitions • • • • CIAS Computerized Intervention Authoring Software, the web app authoring tool designed to allow behavioral scientists to develop interactive electronic interventions on any topic, without coding Admin user A behavioral scientist using CIAS to create an electronic intervention (designed to motivate people to quit smoking, start exercising, take their medication as directed, etc.) End user A patient or research study participant who is viewing the content designed by admin users Narrator An on-screen character that speaks aloud, reads questions, moves, smiles, etc., all controlled by admin users This character is deployed in the browser via sprite sheets NOTE: Access to the source code will be provided with a signed NDA IV Appendices Note: To be considered for the RFP process, you must respond to this RFQual Expenses for developing and presenting submittals shall be the entire responsibility of the Vendor and shall not be chargeable to the University All supporting documentation and manuals submitted with this request will become the property of the University unless otherwise requested by the Vendor, in writing, at the time of submission, and agreed to, in writing, by the University Vendor selected shall have an excellent track record for providing this type of system suitable for the size and scope the University needs as outlined and shall provide Wayne State University with a top priority commitment Submittal Evaluation Vendor responses will be reviewed by an evaluation team consisting of members of the University’s Procurement Department and other University Units Procurement & Strategic Sourcing may subsequently request Vendors to make a presentation at a set time and date, to clarify information provided in the submittal A Request for Proposal (RFP) may be developed using the information provided by the Vendors who chose to participate in this RFQual This Request for Qualifications (RFQual) in no manner obligates the University to the eventual purchase of any products or services described, implied, or which may be proposed Vendors must refrain from giving any reference to this program, whether in the form of press releases, brochures, photographic coverage, or verbal announcements, without specific written approval from the University Submittals are subject to public Vendors responding to this RFQual are cautioned not to include any proprietary information as part of their Submittal unless such proprietary information is carefully identified as such in writing, and the University accepts, in writing, the information as proprietary Proposals are limited to 30 pages total, one sided, and eleven (11) point font (This is inclusive of all required documents and schedules and any optional material included at the discretion of the respondent, but tab sheets and the cover pages not count in the overall document count.) Proposals with supporting documentation shall be submitted by electronic submission The link for bid submission will be posted with the bid details at http://go.wayne.edu/bids beginning December 16, 2019 Remember, your submittal must be in the format provided and be received in the Procurement & Strategic Sourcing by January 6, 2020 at 4:00 p.m Include any supplemental information that will illustrate your ability to provide additional services as proposed Late responses will not be accepted If you have any questions regarding this bid, please contact Kimberly Tomaszewski by email at ac9934 and copy Robin Watkins at ag5343@wayne.edu) Sincerely, Kimberly Tomaszewski, Senior Buyer Attachment: • • Schedule A – Information Schedule Non-Disclosure Agreement SCHEDULE A - INFORMATION SCHEDULE Purchase Web Application Development Merrill-Palmer Institute Proposals with supporting documentation shall be submitted by electronic submission The link for bid submission will be posted with the bid details at http://go.wayne.edu/bids beginning December 16, 2019 Remember, your response must be in the format provided and be received in the Purchasing Department by January 6, 2020 by 4:00 pm Company Name: Print Name: Date: Signature: / Date Title: Phone eMail ( ) fax: ( ) NON-DISCLOSURE AGREEMENT This Agreement is made as of the last date set forth below (the "Effective Date") by and between Wayne State University ("WSU") and _, with offices located at Recitals The parties intend to discuss _, including information that each party regards as confidential, proprietary information of such party The parties propose to disclose certain of such information to each other for the limited purpose(s) described on the last page of this Agreement (the "Permitted Purpose") This Agreement sets forth the parties' understanding with respect to all such confidential information Agreement The parties agree as follows: The party disclosing information pursuant to this Agreement shall be referred to as the “DISCLOSING PARTY.” The party receiving such information shall be referred to as the “RECEIVING PARTY.” "Confidential Information" shall mean all information disclosed to RECEIVING PARTY or its representatives by DISCLOSING PARTY (a) relating to the technology or methodologies of DISCLOSING PARTY referred to above; or (b) that relates to DISCLOSING PARTY's past, present and future research, development and business activities, including, but not limited to, confidential ideas, know-how and technical information pertaining to the Permitted Purpose The Confidential Information will be used by RECEIVING PARTY solely for the Permitted Purpose All Confidential Information will be received and held in confidence by RECEIVING PARTY, subject to the provisions of this Agreement RECEIVING PARTY acknowledges that it will not obtain any rights of any sort in or to the Confidential Information as a result of such disclosure and that any such rights must be the subject of separate written agreement(s) with DISCLOSING PARTY RECEIVING PARTY will restrict disclosure of Confidential Information to those of its employees to whom it is necessary to disclose such Confidential Information in connection with the Permitted Purpose RECEIVING PARTY will not disclose Confidential Information to any third party Confidential Information shall not include the following: a any information that the RECEIVING PARTY can show by documentary evidence was in its possession prior to the disclosure to it hereunder; or b any information that comes into the possession of the RECEIVING PARTY, its agents or employ ees from another party who is under no obligation to the other to maintain confidenti ality of such information; or c any information that becomes generally known other than through the fault of the RECEIVING PARTY, or its employees or agents; d any particular portion of the Confidential Information which RECEIVING PARTY can show by documentary evidence was developed by employees or agents of the RECEIVING PARTY independently of and without reference to any Confidential Information or other information that DISCLOSING PARTY has disclosed in confidence to any third party; or e any information which is required to be disclosed by law or legal process The burden of proving these exceptions to the provisions of this Agreement resides with the RECEIVING PARTY It is understood that in the event a portion or aspect of Confidential Information becomes generally known, only that portion or aspect shall not be governed by this Agreement and that all other aspects of such Confidential Information shall remain subject to the provisions of this Agreement RECEIVING PARTY shall use its best efforts, including at least efforts fully commensurate with those employed by RECEIVING PARTY for the protection of its own confidential information, to protect the Confidential Information The confidentiality and use provisions of this Agreement shall remain in full force and effect for a period of five (5) years from the Effective Date 7 DISCLOSING PARTY may at any time notify the RECEIVING PARTY that RECEIVING PARTY must return to DISCLOSING PARTY the Confidential Information RECEIVING PARTY shall within ten (10) days of such notification: (a) return all media under its control embodying the Confidential Information; and (b) return or certify (in a writing attested to by a duly authorized officer of RECEIVING PARTY) destruction of all copies, summaries, records, descriptions, modifications, or adaptations which RECEIVING PARTY or its employees or agents have made from the media referred to in Section If the Confidential Information is or becomes the subject of a patent application, patent, or copyright registration made or received by DISCLOSING PARTY under the laws of the United States or any foreign jurisdiction, RECEIVING PARTY hereby agrees that DISCLOSING PARTY, subject to any subsequent written agreement between the parties to the contrary, will have all the rights and remedies available to it as a result of said patent application, patent or copyright registration This Agreement shall be governed by and construed under the laws (other than the choice or conflict of laws provisions) of The State of Michigan The provisions of this Agreement may not be amended except in a writing signed on behalf of each party 10 Each party agrees that they will not knowingly solicit, hire or recruit the personnel of the other party during the term of any services that are provided and for a period of one year thereafter If a party intentionally breaches this clause, the hiring party shall reimburse the other party the equivalent of twelve months wages of the personnel hired The parties have hereinafter indicated their acceptance of this Agreement WAYNE STATE UNIVERSITY By: _ Title: Date: Address: 5700 Cass Avenue Detroit, MI 48202 By Title: Date: Address: