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Red Lobster Double Sided One Pager Fall 08

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Red Lobster Internship Program 10 week rotational management internship 40-hour work week paid $10.00 per hour Juniors / Rising Seniors are eligible to apply Hospitality Management major required Restaurant experience preferred Demonstrated leadership skills Passion for restaurants Typical Red Lobster Intern Schedule Week Principles and promises of Our Compass & our “language” at Red Lobster The responsibilities of a production crew member What to look for while working the production stations Red Lobster’s HAACP Procedures & Darden’s Security Procedures Complete Project #1, RL Know It All Complete Project #2, Living Our Compass Week The responsibilities of production Proper storage levels / Labeling days, colors and codes Proper food rotation (FIFO) Proper temperatures to keep food safe & correct equipment temperature settings How to prepare a Make/Watch/Pull list Red Lobster’s “Vital Few” safety procedures How to prevent cross-contamination Key elements of the Pre-Shift Readiness Checklist HOH, FOH, & Bar Pre-Meal Checklist Complete Project #3, Total Quality Assurance and HACCP Complete Project #4, HOH Pre-Meal Complete Project #5, Preparing a Make/Watch/Pull list Week Closing each HOH Station The key points of ordering, receiving, and caring for Live Maine Lobsters Key elements of Harvest Food Donation How to navigate around DiSH Complete Project #6, Keeping Your Restaurant Clean Complete Project #7, DiSH Scavenger Hunt Week Cooking times of broiled, steamed, and grilled items & how to troubleshoot problems in the broil/ steam/ grill station Attributes of the Guest Satisfaction Survey The key components of the A vs T report Complete Project #8, GSS – Heart of House Complete Project #9, Actual vs Theoretical Report Week The responsibilities of the utility position & what to look for while working in the utility position Responsibilities of an alley coordinator & what to look for when working in the alley coordinator position Key elements of the Darden Chemical Safety Program Complete Project #10, Chemical Safety Week The responsibilities of the host position Lobby levels system Key points in closing FOH stations Restaurant menu knowledge Complete Project #11, Becoming a beverage master Complete Project #12, Food Facts Week Key attributes of giving a performance review The responsibilities of the server position The responsibilities of the bartender position The key points of responsible alcohol service Complete Project #13, Giving a Performance Review Complete Project #14, GSS – Front of House Week The roles and responsibilities of the Culinary manager The basic principles of ordering produce and fresh fish The key points of fresh fish receiving ADA Guidelines Red Lobster cost control systems How to plan and deliver effective crew member meetings How to use the manager log The key components of smallwares ordering Complete Project #15, Produce Ordering and Receiving Complete Project #16, Fresh Fish Ordering and Receiving Complete Project #17, Internal Communications Week The roles and responsibilities of the Service manager The roles and responsibilities of the Beverage and Hospitality manager Public Liability The Certified Trainer Program Complete Project #18, Certified Trainer Program Complete Project #19, Building Skills for Hospitality You Can Touch Week 10 The roles and responsibilities of a General Manager The key components of the P&L Complete Project #20, P&L Travel with the Director of Operations (if possible) Red Lobster Manager in Training Program Get ready to apply everything you learned in college and be rewarded for it! During our 13-week MIT Program you’ll put your hospitality education and previous work experience to good use as you rotate through crew and management positions in both the front-of-house (FOH) & heart-of-house (HOH) As you strengthen your leadership skills and build confidence, you’ll develop into a Culinary, Service, or Beverage & Hospitality Manager at the World’s Largest Casual Dining Seafood Restaurant Company! 13 week Management Training Program rotating through all management & crew roles 12 weeks in-restaurant training Final MIT week at Darden Restaurant Support Center in Orlando Qualifications Graduating Seniors & Alumni are eligible for MIT consideration Previous experience, a passion for restaurants, and demonstrated leadership highly desired Pay & Benefits Excellent Salary & Quarterly Paid Management Bonus Medical, Vision, and Life Insurance eligibility on your first day Paid vacation your first year Free meals & dining discounts Work / Life balance Career development opportunities across Red Lobster and Darden Restaurants Red Lobster Management Positions Beverage and Hospitality Manager Select, hire, and train all the folks who welcome our guests to Red Lobster as well as the crew who will make sitting at your bar so fun You’ll manage their day-to-day shifts while being a constant motivator and strategist — overseeing promotions, supervising bar product inventory, ordering and receiving shipments, and taking charge of sales and costs at the bar Culinary Manager Run a kitchen where seafood meets creativity meets plate Select, hire, train, and supervise the culinary staff Manage day-to-day shifts, food inventories, labor and sanitation Keep all equipment shipshape Help every employee provide guests with top-quality food that's always perfectly prepared and presented Service Manager Supervise the team that's serving up smiles Select, hire, train, and manage all servers Oversee day-to-day shifts, labor, guest services and sanitation Build check averages and guest counts to support sales Most important of all: build relationships with your guests For more information and for consideration, please contact us: Red Lobster University Relations / 5900 Lake Ellenor Drive / Orlando, FL 32809 / Tel: 800-2484938 ... opportunities across Red Lobster and Darden Restaurants Red Lobster Management Positions Beverage and Hospitality Manager Select, hire, and train all the folks who welcome our guests to Red Lobster as.. .Red Lobster Manager in Training Program Get ready to apply everything you learned in college and be... relationships with your guests For more information and for consideration, please contact us: Red Lobster University Relations / 5900 Lake Ellenor Drive / Orlando, FL 32809 / Tel: 800-2484938

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