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FOREIGN TRADE UNIVERSITY HO CHI MINH CITY CAMPUS - - MID-COURSE INTERNSHIP REPORT Major: International Business Economics EXPORT PROCEDURE FOR SEAWAY SHIPMENT AT BLUE SEA TRANSPORTATION – TRADING CO., LTD Student: Dao Nguyen Hanh Nguyen Student ID: 1701015548 Class: K56CLC4 Supervisor: Vuong Thi Bich Nga Ho Chi Minh City, August 2020 FOREIGN TRADE UNIVERSITY HO CHI MINH CITY CAMPUS - - MID-COURSE INTERNSHIP REPORT Major: International Business Economics EXPORT PROCEDURE FOR SEAWAY SHIPMENT AT BLUE SEA TRANSPORTATION – TRADING CO., LTD Student: Dao Nguyen Hanh Nguyen Student ID: 1701015548 Class: K56CLC4 Supervisor: Vuong Thi Bich Nga Ho Chi Minh City, August 2020 FOREIGN TRADE UNIVERSITY HO CHI MINH CITY CAMPUS SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness MIDTERM PROFESSIONAL REPORT REMARKS Student’s full name: Student code: Name of the report: Assessment of compliance with regulations, progress and work ethics (Maximum of 1.0 point, with one decimal number): Remarks (circle the appropriate one): The student has completed the report properly under the guidance of the supervisor The supervisor is responsible for the title, purpose, subjects, scope and research method(s), and chapters’ titles, and main headings of the report (3 digits): 0.81.0 point(s) The student has failed to carefully follow the supervisor’s instructions The supervisor is responsible for chapters’ titles, purpose, subject, scope and research method(s), and titles and main headings of the report (2 digits): 0.5-0.7 point(s) The student has failed to carefully follow the supervisor’s instructions The supervisor is not responsible for the report: 0.1-0.4 point(s) The student has totally failed to follow the supervisor’s instructions The supervisor rejects the submission of the report: point Ho Chi Minh City, … /… / Supervisor (Signature with full name) Note: This evaluation remark is enclosed with the report, right after the cover page The student must give this form to the supervisor for comments and scoring of his/her morale, attitude, and diligence and submit the report in accordance with the relevant notice STATEMENT OF AUTHORSHIP Except where reference is made in the text of the report, this report contains no material published elsewhere or extracted in whole or in part from a report by which I have qualified for or been awarded another degree or diploma No other person’s work has been used without due acknowledgements in the report This report has not been submitted for the award of any degree or diploma in any other tertiary institution Ho Chi Minh City, August 2020 Author Dao Nguyen Hanh Nguyen BIBLIOGRAPHY Hoang Van Chau, 2009, Giao trinh logistics va van tai quoc te, NXB Thong tin va truyen thong, Hanoi Trinh Thi Thu Huong, 2011, Giao trinh Van tai bao hiem ngoai thuong, NXB Thong tin Truyen theng, Hanoi SONGANHLOGS, 2016, Process of exporting goods by sea, https://songanhlogs.com/quy-trinh-lam-mot-lo-hang-xuat-khau-bang-duongbien.html#lam-thu-tuc-hai-quan SONGANHLOGS, 2019, Import and export customs procedures, https://songanhlogs.com/quy-trinh-thu-tuc-hai-quan-xuat-nhap-khau.html Logistics4vn, 2015, Logistics Vietnam And Efforts To Find Customers, https://logistics4vn.com/logistics-viet-nam-va-no-luc-tim-kiem-khach-hang https://www.abivin.com/post/tong-ket-bao-cao-logistics-viet-nam-2019?lang=vi ANNEXES Annex Dispatch application for non-commercial goods Annex Non-commercial invoice Annex Custom declaration form Annex Booking note Annex Packing list Annex Blue Sea House B/L Annex Consolidator House Bill of Lading Annex Dispatch application for non-commercial goods Annex Non-commercial invoice Anne Custom declaration form Annex Booking note Annex Packing list Annex Blue Sea House B/L Annex Consolidator House Bill of Lading Internship diary Date 1/6 Task assigned Personal lessons and experience Get to know about - Get acquainted with other employees and interns the Company: in the Company: In my first experience, Blue Sea, - Rules, policies as a small size company, shares a family culture and regulations People in Blue Sea were very kind to me, they - Rights and asked me to accompany with them for lunch obligations of - From the Company website, i learned about a employees wide variety of services that Blue Sea provides, - Website: and how the Company communicate with its bsttvn.com customer 2/6 – 5/6 Important ports At first, I didn't get the point of learning by heart around the world: great number of ports Then, Mr.Tuan Anh I received a explained to me that customers only care about database of ports where they want to export their products, and it's around the world our job to advise them suitable POL and POD and - Classify ports in research for freight rate terms of: - Have a grapshing about which countries are geographical developed in sea and air transportation areas, countries, - Help the Company to form better databases size - Learn by heart important ports 8/6 – 9/6 Research on top - Learn about main or important 10 international market/geographical areas of different shipping shipping lines lines - Understand different shipping lines' competitive 10/6 Important shipping lines and advantages and how they compete with each its strengths with others differents regions - Small shipping lines also have its own advantages so as can provide good freight for 11/6 - Shipping 12/6 Alliances some specific regions - Which shipping lines usually have schedule for specific location - Help other employees with errants: printing, planting flowers, cleaning document cases 15/6 – Different types of - Sales employee needs to have these basic 18/6 containers: knowledge to advise their customers on the research size, suitable container types for different shipments characteristics and the uses of different container types and learn by heart 19/6 – Understand the 22/6 company Understand about the Company's workflow structures 23/6 - Understand the 25/6 jobs of Sales department 26/6 – Freight, costs and Local charges is changed overtime and employees 30/6 charges in sea need to keep updated with new knowledge and transportation information 1/7 6/7 Using Outlook Outlook is the main means of communication with customers and partners in Blue Sea, by checking company's outlook, I can have understanding of: - How company negotiate with customers and shipping lines - How to write a proper email - Some common problems in this industry and how the Company deals with them - Language, terms and abbreviations used in logistics industry 7/7 – Write inquiry and - What information should be looked for? 10/7 negotiate with - Which shipping lines usually have schedule and shipping lines and good freights for specific location/routine? customer 13/7 – Call potential The end-purpose is to help customer and provide 16/7 customers logistic solutions, rather than complete KPI I realised that when i spend time to listen to my potential customers, and try my best to help them with their problems, whether or not they choose to use our services, they tend to become our real customers in the future 17/7 – Vietnamese Local Local charges is changed overtime and employees 20/7 charges need to keep updated with new knowledge and information 21/7 – Blue Sea process How is it different comparing to export/import 23/7 of export and process of exporter/importer? import goods How does company generate profit? Problems? 24/7 – Process of 28/7 searching for customers and Pros: flexibility, clear orientation Cons: Manual, unstandardized, rely on individual network pricing 29/7 – Support 31/7 accounting department to input data for year-end report 3/8 Support logistics department to -What to check when receiving goods? - How to communicate with customers? receive cargo from customer' warehouse - Documents involved ... Transportation – Trading Co, Ltd 12 CHAPTER EXPORT PROCEDURE FOR SEAWAY SHIPMENT AT BLUE SEA TRANSPORTATION – TRADING CO. , LTD 2.1 Process of exporting goods by sea at Blue Sea Transportation - Trading. .. of Blue Sea Transportation – Trading Co. , Ltd and internship summary Chapter 2: Export procedure for seaway shipment at Blue Sea Transportation – Trading Co. , Ltd Chapter 3: Recommendations for. .. development of Blue Sea Transportation – Trading Co. , Ltd Blue Sea Transportation – Trading Co. , Ltd is a trading forwarder providing international delivery and transportation services It was formed