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Quick Start Installation Guide for HP OpenView Network Node Manager and HP OpenView Customer Views for NNM Windows NT®, Windows® 2000 Manufacturing Part Number: J1240-90062 March 2001 © Copyright 2001 Hewlett-Packard Company. 2 Legal Notices Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material. Warranty. A copy of the specific warranty terms applicable to your Hewlett- Packard product and replacement parts can be obtained from your local Sales and Service Office. Restricted Rights Legend. All rights are reserved. 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Copyright Notices. © Copyright1983-2001 Hewlett-Packard Company, all rights reserved. Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws. 3 Contains software from AirMedia, Inc. © Copyright 1996 AirMedia, Inc. Trademark Notices Java™ is a U.S. trademark of Sun Microsystems, Inc. Microsoft® is a U.S. registered trademark of Microsoft Corporation. Windows NT® is a U.S. registered trademark of Microsoft Corporation. Windows® 2000 is a U.S. registered trademark of Microsoft Corporation. Windows® and MS Windows® are U.S. registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are U.S. trademarks of Netscape Communications Corporation Oracle® is a registered U.S. trademark of Oracle Corporation, Redwood City, California. Oracle7TM is a trademark of Oracle Corporation, Redwood City, California. OSF/Motif® and Open Software Foundation® are trademarks of the Open Software Foundation, Inc. in the U.S. and other countries. Pentium® is a U.S. registered trademark of Intel Corporation. UNIX® is a registered trademark of The Open Group. 4 Chapter 5 Installation Overview This guide will help you install HP OpenView Network Node Manager version 6.1 or later and, optionally, HP OpenView Customer Views for NNM on a computer using the Windows NT operating system or Windows 2000 operating system. There are six tasks to complete during the installation process: • Match your system’s setup to the NNM minimum requirements. • Complete any necessary pre-installation steps. • Install the NNM software. • Run the NNM software. • Obtain a permanent password for your NNM software. • Configure NNM to access the HP OpenView Web interface. Once you have successfully installed NNM, refer to the last section in this guide, for “where-to-go-next” information on configuring and using your NNM product. Installation Overview Task 1: Checking System Requirements Chapter6 Task 1: Checking System Requirements Before starting, you or your system administrator should check that your system meets the minimum hardware and software requirements listed below. (Note that the installation program will automatically check the amounts of RAM and free disk space for you): Refer to the Release Notes for system requirements information. You can access the Release Notes from the CD. The Release Notes are in the README.html file From the left pane of the Release Notes, double-click on Supported Configurations. Installation Overview Task 2: Completing Pre-Installation Steps Chapter 7 Task 2: Completing Pre-Installation Steps To ensure that all products installed on your system run compatibly and efficiently with NNM, there are several preparatory steps you need to do before you actually install the NNM product itself. General Configuration 1. If your system has other HP OpenView products installed on it (such as Perfview or IT/Operations), refer to the HP OpenView Network Node Manager Migration Guide. This guide describes which HP OpenView products are compatible with the version of NNM that you are now installing. 2. If your system has any third-party OpenView applications installed on it, check to see that they have been tested with NNM 6.1 or later. The current version of most of these third-party applications have been tested to work on NNM 6.1 or later. The following World Wide Web URL lists the application names and versions that run on each of the supported HP OpenView platforms. Also found at this URL are supplementary instructions for installing these third-party applications with NNM 6.1 or later. http://ovweb2.external.hp.com/solutions/technical 3. Make sure that you have the required Service Pack installed. 4. Install the products described in the remainder of this task section. Some of these products must be installed before you install NNM, while others are optional or not relevant to your network’s environment. • Paging File setup depends on your network environment • TCP/IP Service installation required • Microsoft SNMP Agent installation required • IPX Service installation optional • DHCP setup depends on your network environment • Web browser installation required • Web server installation required Installation Overview Task 2: Completing Pre-Installation Steps Chapter8 • Microsoft data access components check required • Microsoft Terminal Services optional • Windows NT Service Pack reinstallation required Paging File Setup If you will be managing more than 250 nodes on your system, you should increase the initial size of your system’s paging file. This paging file controls the amount of available virtual memory. Windows NT operating system: 1. In the Start menu on the Windows NT operating system task bar, select the Settings:Control Panel item. 2. In the Control Panel, double-click on the System item. 3. In the System Properties dialog box, select the Performance tab. 4. In the Virtual Memory box, select the Change button. You will see the following display: Initial size (MB) ____ Maximum size (MB) ____ 5. Enter your new settings. Calculate an additional 3 MB of paging file size for each set of 250 nodes you need to manage. Select the Set button each time you change a drive’s paging file size. 6. Select the OK button. 7. In the System Properties dialog box, select the Close button. 8. In the System Settings Change dialog box, either: • Select the Yes button to establish the new paging file size by restarting the Windows NT operating system. • Select the No button to go on to the next pre-installation task, install the TCP/IP Service. Windows 2000 operating system: 1. In the Start menu on the Windows 2000 operating system task bar, select the Settings:Control Panel item. Installation Overview Task 2: Completing Pre-Installation Steps Chapter 9 2. In the Control Panel, double-click on the System item. 3. In the System Properties dialog box, select the Advanced tab, then select the Performance Options button. 4. In the Performance Options box, select the Change button. You will see the following display: Initial size (MB) ____ Maximum size (MB) ____ 5. Enter your new settings. Calculate an additional 3 MB of paging file size for each set of 250 nodes you need to manage. Select the Set button each time you change a drive’s paging file size. 6. Select the OK button. 7. In the System Control Panel Applet dialog box, select OK button to restart your computer in order for the changes to take effect. 8. In the Performance Options dialog, select OK button. 9. In the System Properties dialog box, select the OK button. 10. In the System Settings Change dialog box, either: • Select the Yes button to establish the new paging file size by restarting the Windows 2000 operating system. • Select the No button to go on to the next pre-installation task, install the TCP/IP Service. TCP/IP Service Installation TCP/IP services must be installed before the NNM product. Windows NT operating system: 1. In the Start menu on the Windows NT operating system task bar, select Settings:Control Panel. 2. In the Control Panel, double-click on the Network icon. 3. In the Network dialog box, select the Protocols tab. Look at the list. If TCP/IP Protocol does not appear, do the following: a. Select the Add button. b. Select the TCP/IP Protocol item. Installation Overview Task 2: Completing Pre-Installation Steps Chapter10 c. Select the OK button. 4. When prompted, enter the path to the I386 directory, such as drive_letter :\I386 5. In the Network dialog box at the Protocols tab, highlight the TCP/IP Protocol item and select the Properties button. 6. In the Microsoft TCP/IP Properties dialog box, verify the following: a. At the IP Address tab, verify that the subnet mask of your management station is correct. b. At the DNS tab, check the Domain field. This field must contain the Domain Name System (DNS) domain related to your IP address, not to the Windows NT operating system domain. An example of a valid DNS domain is hp.com. c. Also at the DNS tab, verify that a TCP/IP domain has been specified in the DNS Service Search Order field. d. At the WINS Address tab, verify that the Enable DNS for Windows Resolution option has a check mark next to it. 7. Next, verify that the node name from your DNS server and the DNS name configured in the Windows NT operating system both match. In the Microsoft TCP/IP Properties dialog box, do the following: a. At the IP Address tab, note the IP address value shown. b. At the DNS tab, note the Host Name and Domain field values shown there. c. Open a separate DOS window. At its prompt, type ping nodename where nodename is the Host Name shown at the DNS tab. Verify that the IP address which was pinged matches the configured IP address shown at the IP Address tab. d. At the next DOS prompt, type ping nodename.dns_domain where dns_domain is the Domain value shown at the DNS tab. Verify that the IP address which was pinged matches the configured IP address shown at the IP Address tab. [...]... restarting the Windows NT operating system • Select the No button to go on to the next task, configuring IPX Windows 2000 operating system: 1 In the Start menu on the Windows 2000 operating system task bar, select Settings:Control Panel 2 In the Control Panel, double-click on the Add/Remove Programs applet 3 In the Add/Remove Programs dialog box, select the Add/Remove Windows Components button 4 The Windows. .. Add/Remove Programs c In the Add/Remove Programs Properties dialog box, at the Install/Uninstall tab, select Install Refer to the Both Windows NT and Windows 2000 operating systems section for more steps Windows 2000 operating system: 1 In the Start menu on the Windows 2000 operating system task bar, select Settings:Control Panel 2 In the Control Panel, double-click on the Add/Remove Programs applet... Optional The Microsoft Terminal Services software is an optional component of the Windows 2000 operating system Install this software if you want to connect to NNM on a Microsoft terminal server from a remote workstation through a terminal server client Windows 2000 operating system: 1 In the Start menu on the Windows 2000 operating system task bar, select Settings:Control Panel 2 In the Control Panel,... disk or CD dialog box appears Click Next 6 Verify that the correct path is showing, and click Next Refer to the Both Windows NT and Windows 2000 operating systems section for more steps 20 Chapter Installation Overview Task 3: Installing Network Node Manager Both Windows NT and Windows 2000 operating systems The Install Shield wizard begins and guides you through all the necessary steps in the installation... dialog box, either: • Select the Yes button to establish your TCP/IP-related changes by restarting the Windows NT operating system • Select the No button in order to go on to the next task, installing the Microsoft SNMP Agent software Windows 2000 operating system: 1 In the Start menu on the Windows 2000 operating system task bar, select Settings:Control Panel 2 In the Control Panel, double-click on... wizard configures components 7 When prompted, insert the Windows 2000 operating system CD and click OK 8 In the Windows Components wizard, click Finish and remove the CD 9 In the Add/Remove Programs dialog box, click Close IPX Service Installation The NWLink IPX/SPX Compatible Transport (IPX) network software is an optional component of the Windows NT /2000 operating system, which you can install if you... select OK 9 In the Network Settings Change dialog box, select the Yes button to establish your IPX changes by restarting the Windows NT operating system Windows 2000 operating system: The NWLink IPX/SPX Compatible Transport (IPX) network software is an optional component of the Windows 2000 operating system, which you can install if you need to discover and monitor IPX nodes 1 In the Start menu, select Settings:Control... dialog box, either: • Select the Yes button to establish the new settings by restarting the Windows 2000 operating system • Select the No button to go on to the next pre-installation task, install the SNMP Service 8 Next, verify that the node name from your DNS server and the DNS name configured in the Windows 2000 operating system both match a Open a separate DOS window At its prompt, type ping nodename... Server A web server product must be installed on the same system where NNM is installed Windows NT operating system: You must install the web server that comes with Windows NT 4.0 Option Pack Refer to the following Microsoft web site for information on web servers: http://www.microsoft.com/ISN/prod_tech.asp Windows 2000 operating system: To verify that a web server product is installed, do the following:... you must reinstall the Microsoft Data Access Components product You can download the latest version of these components from: http://www.microsoft.com/data/download.htm Windows 2000 operating system: 1 In the Start menu on the Windows 2000 operating system task bar select the Settings:Control Panel item 2 In the Control Panel, double-click on the Administrative Tools icon 3 In the Administrative Tools . the Both Windows NT and Windows 2000 operating systems section for more steps. Windows 2000 operating system: 1. In the Start menu on the Windows 2000 operating. Corporation. 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