... resourceplanning cases and the accumulated networkresource management strategy form the majorhuman knowledge. Database, data marts and datawarehouses about services and products representthe major ... OSS and BSS. Database, data mart and datawarehouse are the three data storages in RSS. Knowledge Management in SSSSSS is of significance to OSS as an EIS. A variety oftechnological knowledge is ... provisiontechnological service/product software vender effectively knowledge, development andrelational operation process knowledge RSS Human knowledge, Create, maintain, Team management Database, data To...