... management,ISO 20 00 0 is really two specifications, ISO/IEC 20 00 0-1 : 20 05 and ISO/IEC 20 00 0 -2: 200 5, referred to as ISO 20 00 0-1 and 20 00 0 -2: • ISO 20 00 0-1 is the specification for Service Management. It ... 20 00 0 -2 documents a code of practice that explains how to manage IT with regard to ISO 20 00 0-1audits.Both ISO 20 00 0-1 and ISO 20 00 0 -2 derive directly from the ITIL best practice. ISO 20 00 0 ... and certifying IT.ISO 20 00 0 is an industry standard like ISO 900 0/ 900 1, And like ISO 900 0/ 900 1, ISO 20 00 0 offers organization-al certification. As a standard, ISO 20 00 0 shows IT professionals...